In association with East Lothian Council
East Lothian
Trusted Trader

W.H.KAY

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 5.0 out of 5 based on 488 reviews and feedback.
Trusted Trader member since 2017.

W.H.KAY
Spring House, 41 Boggs Holdings
Pencaitland
EH34 5BJ
01875 341348
07712 710 952

Business Information

We are a small family run Joinery & Roofing business established over 45 years, we are based near Pencaitland East Lothian.
Please note that we do not work out with East Lothian. Thanks

Reviews and Feedback

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5.0 out of 5 based on 488 reviews.
Order by:
review stars review stars review stars review stars review stars   21st December 2025
Value of Products/Services or Work Performed: £1 - £1000
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Helped with repairs to my door. Although the could not completely fix the issue due to bad initial installation they made big steps to do everything they could to help, were reasonably priced and gave me good advice.
review stars review stars review stars review stars review stars   16th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Great experience using the WH Kay business to make new wardrobe doors for us. They were punctual, courteous, very pleasant and friendly, respectful of our home, all cutting done outside so no mess to clear up in our home. Absolutely no hesitation in recommending them, they were exemplary

review stars review stars review stars review stars review stars   26th March 2019
Value of Products/Services or Work Performed: £1001 - £5000
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new composite front door and 2 cills replaced at rear

Prior to the job was given sound advice and referred elsewhere for other required works.

Mr Kay and his team are friendly and very efficient. More than happy with the quality and value of the works done.
review stars review stars review stars review stars review stars   10th May 2021
Value of Products/Services or Work Performed: £1 - £1000
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Cleared gutters and carried out roof repairs including slates. Fitted brassware to front door and window.
All work carried out to usual high standard have come to expect from David and Alan and would highly recommend.
review stars review stars review stars review stars review stars   14th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Following storm Arwen in November 2021, we suffered damage to the pantiles on our roof. In several places, tiles had been displaced and broken and there were gaps allowing ingress of rain.
At very short notice considering the widespread damage in the area, David and Alan Kay arranged to come and check the roof and repair where possible.
This they did and spent several hours up ladders removing broken tiles and replacing those with salvaged tiles.
We have now used the company over many years for various tasks and have found them to be excellent workers and would have no hesitation in recommending them.
review stars review stars review stars review stars review stars   5th August 2025
Value of Products/Services or Work Performed: £1 - £1000
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We had WH Kay back to replace our chimney pot with a vent cowl. As with the last time they attended (to repair and seal our apex tiles) they did an excellent job on time, to budget and to a very high quality. I can't recommend them enough.
review stars review stars review stars review stars review stars   10th May 2021
Value of Products/Services or Work Performed: £1 - £1000
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Replacing two blown double glazing units in timber framed windows plus some pointing work on exterior brickwork.

David's work was excellent from start to finish, he came promptly to give a quote just before the restrictions were re-imposed, and came to do the work just days after restrictions were lifted. The old units were replaced very quickly (and disposed of), and the frames cleaned and touched up where paint had been dislodged by the works. Everything was left sparkling clean and tidy and in excellent condition. It was great that David was also able to point up a small area of brickwork at the same time.
Delighted with the result and would not hesitate to use David again in future.
review stars review stars review stars review stars review stars   29th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Cleared gulley on roof which was blocked & caused leak
review stars review stars review stars review stars review stars   29th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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The work involved replacing about a dozen ridge tiles on both my roof and garage. The work was first class in every respect and Davy and his brother are obviously very good tradesmen.
review stars review stars review stars review stars review stars   16th May 2025
Value of Products/Services or Work Performed: £1 - £1000
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Have used WH Kay on 2 occasions for roof repairs. On both occasions they have been on time, courteous, knowledgeable, competent and efficient. I feel totally secure in their ability to work high up on our large roof and would highly recommend them.
review stars review stars review stars review stars review stars   16th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Mr Kay provided excellent advice regarding maintenance of my roof and the repair work carried out was completed to a high standard. Would most certainly recommend.
review stars review stars review stars review stars review stars   14th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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We had damage to our roof caused by Storm Arwen. After being let down by our insurance company I tried to find roofers to fix the damage. We left messages with various firms who never returned our calls and a company who said they would look at the damage but never turned up. I found W H Kay on the Trusted Trader website. David spoke to us about the damage, gave us a quote for the work and fixed the damage within a week. The work included removing and replacing a damaged ridge cap and reinforcing clips. He returned our phone calls and emails and turned up when he said he would. We are very pleased with the work and would definitely recommend him.
review stars review stars review stars review stars review stars   19th May 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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WH Kay are a local builder in East Lothian. I contacted them for a quote which was carried out quickly & Alan was very helpful & knowledgeable. WH Kay arrived when they said they would, reliable & trustworthy & a very high standard of Finnish. We are delighted with our new flat roof, finishing off inside & working within time & quote. Thank you Alan & team. We wouldn’t hesitate to use you again or recommend to others.
review stars review stars review stars review stars review stars   13th October 2017
Value of Products/Services or Work Performed: £1,478
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Remove old front door porch, supply and fit new porch.

The work was carried out in a professional manner. The quality of the work is excellent. The builder was courteous and kept us informed throughout the project. I would use this company again.

review stars review stars review stars review stars review stars   21st February 2023
Value of Products/Services or Work Performed: £1 - £1000
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Repair to leaking roof valley and tiling.
We have used this trader many times and have always found them very satisfactory.
review stars review stars review stars review stars review stars   5th August 2025
Value of Products/Services or Work Performed: £1 - £1000
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Repair to facia of roof due to storm damage. I’ve used them before as well and they are obliging, polite and very efficient . Work was done to a high standard and the finish was superb.
review stars review stars review stars review stars review stars   23rd November 2017
Value of Products/Services or Work Performed: £1,998
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To remove all bathroom ware and set aside for refitting; to supply and fit new toilet pan; to repair leaking pipe under floor causing the damage; to lift all damp and wet flooring and floor joists in toilet area; to supply and fit new treated floor joists and new 22 mm treated chipboard flooring all glued and screwed; to reinstate all bathroom ware and shower screen; to strip off damp plaster at door and wall in bathroom and hall and re-plaster with damp proofing cement and plaster over.

Extras - to remove all joists and supply and fit new timber joists to all cast guttering at front of house; cut bolts off clean out joints; re-seal and re-bolt.

Also, remove old Perspex from sun house and supply and fit new laminated glass and various beads. Also, to remove plaster inside bathroom and plaster with damp proofing cement and plaster over.

Excellent

review stars review stars review stars review stars review stars   30th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I’ve used this company 4 or 5 times now for a whole range of work ( replacing glass in double glazed units, replacing concrete sills under windows and cleaning and repairing leaking rhones ) I’ve always found the guys did a good job, turned up when they said they would and delivered a good job and to their estimate. They cleaned up after completing the work and were at all times courteous and helpful
review stars review stars review stars review stars review stars   30th November 2017
Value of Products/Services or Work Performed: £1,571
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Replace roof window and renew lead surround, survey existing roof.

This was the first time I had used W H Kay and was thoroughly impressed with all aspects of the work undertaken. I had several quotes one of which claimed I needed to renew my whole roof surface.

Alan examined the roof and roof window and gave me an honest assessment. They turned up promptly, carried out the work with a minimum of disruption and kept me informed throughout the process. I found Alan extremely courteous and pleasant to deal with and will not hesitate to phone him for any future work.

review stars review stars review stars review stars review stars   31st August 2021
Value of Products/Services or Work Performed: £1 - £1000
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David came out at short notice to fix a window which was jammed open. As always he was friendly, reliable and fixed the problem.

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