W.H.KAY

Investigation and repair of a roof leak which was causing water ingress in my house. David and his brother were prompt, kept me informed throughout their investigations and explained what they had found. And then they repaired it, with no issues since.

The original estimate was acceptably accurate, so although the final cost was a little higher this was reasonable given the extra time required to source the problem. And this was explained so there were no surprises.

I’ll definitely use them again and would recommend them highly.

Investigation and repair of roof leak tracking to bedroom ceiling. Following identification of the source, rotten felt and tiling battens were replaced with new and all moss and debris cleared from tiles, joints and gutter.

WH Kay has been my ‘go to’ for a number of years. Despite being extremely busy, David responded promptly to my call for help. David and Alan kept me informed as they worked to identify the problem with my roof, clearly explained what they found and even provided before and after photos. All work completed to a very high standard.

David and Alan are completely reliable, hard working, always friendly and keen to help. With confidence, I highly recommend their services.

Currently planning replacement and re-design of a large window, David and Alan’s input with their professional expertise is invaluable - I would not consider going anywhere else.

We needed a repair to one of our dormers and our guttering renewed. Alan and David worked really hard on our job and had the flexibility to repair another problem we discovered during the job we had contacted them for. They arrived when they said they would and during a time where it looked like they could be rained off to take advantage of an unexpected dry period. They provided ongoing updates to the work they were doing. I would not hesitate to recommend the company.

Fixed some tiles and while doing this, identified a problem with the gutter which he offered to fix.
Turned up on date as planned, carried out work promptly, and as far as I can tell it’s a good job!

Alan and David do an annual check and repair of my house roof they also clear and repair gutters, for their sins.

This is the fourth or fifth year of using W.H Kay and I would recommend them for quality of service, workmanship and excellent communication.

It’s refreshing to find a local company provides great quality of work and provides realistic timescales for getting work done.

Remove tiles on roof and rotten tiling battens.
Supply and fit new felt, tiling battens and replace existing tiles .
Supply and fit new tiles.

Remove aerial and cables which was causing problems.

We had a leak our hall ceiling just before Christmas . Phoned David and he came same day and made it water tight. Came back and replaced new tiles etc.

Excellent service as usual .

Thank you.

David and Alan arrived on time to fit an additional handrail on our staircase. They worked efficiently and to an excellent standard. The new handrail matches the existing one perfectly and is very robust. It is exactly what was requested and we are delighted with the end result. Have already recommended them to others.

David fitted new roof tiles and a rone pipe after storm damage. Very prompt response to my message and did the work immediately. Always reliable and helpful.

Pleased with work that was carried out by W. H. Kay

(1) The work that was carried out was to replace a broken down pipe, supply new down down pipe with all the fittings, then fix to the wall.

(2) Repair a broken gutter with a new section of gutter, and seal.

(3) Adjust down pipe by lifting up to meet the existing outlet and secure to the wall.

Regards

Allan Jardine

replacing a ridge tile following recent storms -
easy to deal with - advised likely cost beforehand

We had a problem with water penetration from around our Velux Window. They promptly replied to our call for help. David came and thoroughly investigated the problem. He showed us what they planned to do and then did it. So far, no problems with the fix.

We also asked them to look at a problem with our gutter. David diagnosed the underlying problem with great care and then did a repair which hopefully will do the trick.

Throughout, David was easy to work with. He was constructive. It was a pleasure to deal with him.

A roof check and roof tiles replaced and advice given on possible other outside work.

David and his brothers are reliable, haonest, hardworking tadesman. They have done many jobs for us and we are always delighted with the completed tasks.

Both are always polite and very pleasant to have in / around the house and have no reservations in recommending them.

Very high winds caused the ridge on roof to break and fall drown. Text David and he came next day to make it safe. He then came back to fix ridge and cement round, also seal up other ridges to stop wind and rain getting to them.
Great service and great work.
Thanks again David!

I had Alan and David come to check my roof and clear the gutters. Although very busy, they were able to fit the work in quite soon after I had made the original request. They are very punctual, undertook the work and took all materials away with them.

I have used this company a no. of times over the years for large and small jobs and have always been happy with their work and professionalism so would highly recommend.

Excellent work again - really quick response and very friendly service

Three new windows fitted in one day - all done very efficiently and cleanly. The quality of fit and finish inside and outside around the window frames is excellent - we're very happy with the result. The windows have made a tremendous difference to the warmth of our house too. We'll certainly use WH Kay again for further home improvements and would recommend them.

We have used W.H.Kay several times for repairs to our roof over the years. They are always quick with communication, reliably turn up, reasonably priced and do an excellent job. We recommend them to everyone.

The late March & early April rain caused my roof to leak & rain water to come into my hall.
I contacted a couple of roofing companies, but only William H Kay treated this like the emergency it was.
They asked for photos of the external & internal areas, after which they advised me what would need doing & the expected cost, which I accepted, & David turned up a couple of days later.

He did an amazing job of clearing away decades of rubble & found numerous problems in the section involved, all of which he photographed to show & discuss with me before he carried out any work, then took more pics afterwards, & what a difference, & everything seems fine again, so money well spent.

I paid my bill today, & because I will certainly use them again, I also sent them an email asking to be added to any waiting list they have, as well as detailing another 3 jobs I would like done this year.

Gutters cleaned thoroughly of excessive moss, slime and dirt due to close proximity of large trees near the property. Have used W.H.Kay a number of times now for this type of roof and building work and found them to be punctual, reliable, trustworthy and very good to deal with. Additionally, no mess made and all residues removed from site.

Facia repaired, guttering and down pipe replaced plus bathroom vent repaired.
We are absolutely deighted with thw completed work!
These chaps never let us down, they are polite, helpful, professional, exceptionally proficient in their work/trade.
There is never any mess to clear up, we would never think of using anyone other than the Kay brothers!