In association with East Lothian Council
East Lothian
Trusted Trader

W.H.KAY

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 5.0 out of 5 based on 453 reviews and feedback.
Trusted Trader member since 2017.

W.H.KAY
Spring House, 41 Boggs Holdings
Pencaitland
EH34 5BJ
01875 341348
07712 710 952

Business Information

We are a small family run Building, Joinery & Roofing business established over 45 years, we are based near Pencaitland East Lothian.

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 453 reviews.
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review stars review stars review stars review stars review stars   11th March 2025
Value of Products/Services or Work Performed: £1001 - £5000
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Very happy with all communication and work completed to a high standard.

review stars review stars review stars review stars review stars   17th April 2025
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Alan about adding some perpend vents and sealing a window that another contractor had left unfinished. We needed this work done in order to get a completion certificate from the council. Alan was professional and friendly throughout the process, the work was done sooner than we had originally expected, and we were able to successfully get our completion certificate. Would definitely recommend!
review stars review stars review stars review stars review stars   3rd April 2018
Value of Products/Services or Work Performed: £1 - £1000
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Friendly, efficient, tidy.

review stars review stars review stars review stars review stars   2nd May 2018
Value of Products/Services or Work Performed: £1 - £1000
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I have had Alan to come to my property to do two similar jobs. He replaced concrete sills. On both occasions Alan arrived when he said he would and worked hard to complete the jobs. The first sill was in an extremely bad state and when he came to assess the job he removed dangerous parts of the sill and sealed it without payment or any guarantee of getting the job. Found him to be very reliable and would definitely use him in the future.

review stars review stars review stars review stars review stars   12th August 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Very happy with all the work done. Great communication and very reliable. Recommend.
review stars review stars review stars review stars review stars   9th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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Very nice job done removing an old and re-building a new cupboard in our bathroom to house water tanks and underfloor heating control gear etc. Quoted promptly for the works, gave an estimated time to do the job and then was able to fit us in quicker when a gap appeared in work schedule. Arrived on time, carried out job to high standard and cleared up really well afterwards. Many thanks.
review stars review stars review stars review stars review stars   11th October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement of rotted window sills and repair to split wooden step on oak stairs
Alan and his team were very prompt and carried out the repairs quickly and very well.
review stars review stars review stars review stars review stars   12th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Have always had Alan Kay work on our roof and other joinery. Always reliable, always good work and always friendly and helpful. Would recommend Alan to anyone.
review stars review stars review stars review stars review stars   20th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Roof slate repairs. Well attended to by a pleasant team. Thanks.
review stars review stars review stars review stars review stars   20th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Replaced curtain poles and brackets which had come away from the wall due to weight of curtains

review stars review stars review stars review stars review stars   21st November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Repair of old doors and porch woodwork. I was pleased that the joiner agreed to undertake this because it is time consuming and fiddly to get right and looking good. It was also done sooner than I expected. Everything was done tidily and tidy at end.

review stars review stars review stars review stars review stars   12th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Clear gutters and seal cracks in rendering
review stars review stars review stars review stars review stars   2nd July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Repair of conservatory. Replacements of areas of rotten wood.

Trader was reliable and easy to correspond with.
review stars review stars review stars review stars review stars   4th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Full refurbishment of wooden front door.

We have used David for a number of jobs in our property including roof and guttering repairs. We have always found him entirely fair, trustworthy and reliable.
On this occasion he removed and renovated our old and tired large wooden front door, repaired and refurbished it and added new ironmongery and draught proofing. It has made the door far more secure and insulating and it now looks great. I will have no hesitation in using David and W H Kay again in the future.
review stars review stars review stars review stars review stars   1st May 2021
Value of Products/Services or Work Performed: £1 - £1000
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Small roof repair done the same day that I first emailed, excellent service, very helpful and polite, further repairs to be undertaken later in the year.

review stars review stars review stars review stars review stars   13th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Awkwardly situated skylight re-glazing.

This is not the first time I have used this trader, so clearly we have had, and continue to have, a favourable experience using them.

review stars review stars review stars review stars review stars   19th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Repair to garden gate. Functions better than ever did.
Repair to guttering
review stars review stars review stars review stars review stars   29th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Minor storm repair to tiles and slates. Good communication, careful and unhurried work.
review stars review stars review stars review stars review stars   31st January 2022
Value of Products/Services or Work Performed: £1001 - £5000
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General roof maintenance and replacement of ridge tiles on extension, very helpful, polite and reliable, would highly recommend.

review stars review stars review stars review stars review stars   24th September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Repair to garage fascia and gutter due to storm damage. Had to wait a little while for work to fitted into schedule but communication good and very happy with work done. Second time used W.H.Kay and would not hesitate to use again in the future if required.

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