In association with East Lothian Council
East Lothian
Trusted Trader

W.H.KAY

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 5.0 out of 5 based on 453 reviews and feedback.
Trusted Trader member since 2017.

W.H.KAY
Spring House, 41 Boggs Holdings
Pencaitland
EH34 5BJ
01875 341348
07712 710 952

Business Information

We are a small family run Building, Joinery & Roofing business established over 45 years, we are based near Pencaitland East Lothian.

Reviews and Feedback

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5.0 out of 5 based on 453 reviews.
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review stars review stars review stars review stars review stars   7th February 2023
Value of Products/Services or Work Performed: £1 - £1000
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Sealing coping stones to deal with leak.
review stars review stars review stars review stars review stars   18th May 2023
Value of Products/Services or Work Performed: £1 - £1000
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Rotten wood at bottom of a pair of french doors. David and Alan cut out rotten wood and inserted new . All given a coat of preservative and left ready for painting. Very tidy workers and removed all waste leaving my property clean and tidy.

review stars review stars review stars review stars review stars   22nd May 2023
Value of Products/Services or Work Performed: £1 - £1000
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David did some pointing work for us and, unlike several other roofing companies contacted, turned up and carried out the work. In addition the pointing blends in well with existing pointing unlike some done on our neighbours’ roofs. So we are very pleased with the work and will definitely contact David again for roof repairs.
review stars review stars review stars review stars review stars   1st November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Sealed roof vent tile and cracks in ridge tile cement.

Prompt friendly service.

review stars review stars review stars review stars review stars   23rd February 2024
Value of Products/Services or Work Performed: £1 - £1000
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Had roof leak in dormer attic just before Christmas shut down. WH Kay were very responsive, provided initial quote based on photos and were able to fix the issue before they finished up for the holidays. The cost was more than initially quoted but they advised and agreed that in advance. We subsequently had further leak which they came and resolved. They're very responsive and professional and the roof leaks appear to be fixed.
review stars review stars review stars review stars review stars   6th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Replacing roof tiles, plus checking condition of other roof tiles.
Very happy with work done and service.
review stars review stars review stars review stars review stars   19th March 2024
Value of Products/Services or Work Performed: £1001 - £5000
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David Kay was the 4th trader we had out to look at a long-standing issue with an overflowing gutter under our eaves.

However he was the first to properly investigate, even setting up a hosepipe to fill the gutter to see where the issue was.

He also took the time to clear the gutter of debris to check that wasn’t the cause of the issue. On the first visit he also noticed and addressed a few slipped tiles on the roof.

David then provided an estimate for the work (1/7 the cost of a previous estimate from another company) and returned within a week to complete it.

Key works:
-Removal of cement around the Gutter along the problem area and removal of approximately 10- 14 tiles replacement with new tiles.
-Supply and fit of new cement board to hold new cement in place and away from top edge of gutter to allow us to lift the gutter up slightly to prevent from leaking.
- re cementing between tiles at front to prevent birds from entering roof space.

I found WH Kay to be far superior to any other companies that came out to assess the job. They clearly are very experienced, extremely trustworthy, and actually interested to get to the bottom of issues and fix them. I’d wholeheartedly recommend them to anyone struggling to identify a firm they can rely on for a quality job
review stars review stars review stars review stars review stars   5th December 2024
Value of Products/Services or Work Performed: £1 - £1000
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Repaired faulty cement work in roof valley, checked over roof and replaced some broken pantiles.
I have used them several times for joinery and roof work and, once again, they were excellent.
review stars review stars review stars review stars review stars   21st February 2025
Value of Products/Services or Work Performed: £1 - £1000
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Following the winter storm in January, I contacted David Kay and asked him to take a look. Within a few days he had been out to inspect the damage and sent an estimate. Another few days later the work was completed with great attention to detail.
One happy customer :-). Thank you!
review stars review stars review stars review stars review stars   6th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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We were really happy at how quickly Alan came out, the clarity of our discussion with him about our issue, and very happy that everything was done when he said it would be. No chasing up or hassle. We had a roof repair done, and we've had very little rain since then, so we hope it's a good repair!
review stars review stars review stars review stars review stars   14th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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I had a leaking conservatory roof. David Kay called within a few days and carried out an assessment and temporary repairs.
When they arrived to do the work they worked very efficiently and professionally and completed the job in one day.
I’ve had this firm here before, a number of years ago and I am more than satisfied with the work done and the cost of the work.
review stars review stars review stars review stars review stars   5th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Damaged lead pipe fixed and area that had been wet now dry. Very good experience with this trader.

review stars review stars review stars review stars review stars   14th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Clear out all gutters and valleys and seal leak
Repair two door locks and adjust doors
Supply and fit kitchen cupboard shelf
review stars review stars review stars review stars review stars   21st November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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roof repairs and cladding of soffits.

Excellent work and done with the minimum of fuss and disruption. They couldn't have been more helpful when on site and left no mess behind, Easy to deal with, kept in touch if there was going to be any change in plans and I would recommend Alan to my friends.

review stars review stars review stars review stars review stars   19th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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The team put in 2 flush roof vents to try and sort out a condensation problem in the roof space. Touch wood looks like the problem is sorted.
review stars review stars review stars review stars review stars   3rd May 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement of kitchen frontals. Pleasant people to have in the house, and left my kitchen spick and span.

review stars review stars review stars review stars review stars   25th June 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Surveyed roof, replaced damaged roof and ridge tiles.

Supplied and fitted dry verges.

We are happy with all aspects of the work carried out. The team are knowledgable, professional and friendly. They were punctual and tidy at all times.
review stars review stars review stars review stars review stars   19th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Courteous and efficient service.

review stars review stars review stars review stars review stars   22nd March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Very fast response to a request to repair storm damage. Will definitely use again if roofing work is needed.
review stars review stars review stars review stars review stars   24th February 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Roofing repairs. Had to wait for a gap in their diary, but work was completed to a good standard.
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