In association with East Lothian Council
East Lothian
Trusted Trader

W.H.KAY

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 5.0 out of 5 based on 332 reviews and feedback

W.H.KAY
Spring House
Pencaitland
EH34 5BJ
01875 341348
07712 710 952

Business Information

We are a small family run Building, Joinery & Roofing business established over 45 years, we are based near Pencaitland East Lothian.

Reviews and Feedback

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5.0 out of 5 based on 332 reviews.
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review stars review stars review stars review stars review stars   8th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
Remove broken guttering from Conservatory and replace with new to match existing. In addition, grind out old cement on front roof, repoint with colour mixed waterproof material.
Remove all rubbish.

We have used the boys before and would do so again. We find them to be wholly reliable, very professional and extremely thorough. They are a pleasure to deal with and would highly recommend them.
review stars review stars review stars review stars review stars   8th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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WE approached W. H. Kay at a time when they were being asked to do a lot of work and so could not carry out our job until spring 2022. However, they said if it was possible they would come before that. This is what they did. It was timely because shortly afterwards there was a spate of very wet weather.
The job involved accessing a roof and replacing broken pantiles and related repairs.
We are very pleased with their work.
review stars review stars review stars review stars review stars   6th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We have had several jobs performed by W H Kay, mainly roof repairs. Work has been good, on time and reasonably priced. In particular they have an excellent customer-friendly approach which provides the much needed assurance that is so important throughout the job from initial contact to invoicing. This particular job was the fitting of an electronic garage door. The work was performed by a third party, facilitated by W H Kay, who shared their attributes and did an excellent job..
review stars review stars review stars review stars review stars   6th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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David and Alan arrived on time, lovely guys just got on with their work for the 2 days they were here.

I have had all broken and cracked slates replaced also the rhone right round the house new bolts where necessary, excellent service from W H Kay would recommend.
review stars review stars review stars review stars review stars   5th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Yearly roof inspection and repairs where needed.

David always does a fantastic job. Very trustworthy , friendly and professional company - I am always happy to recommend them. Excellent!
review stars review stars review stars review stars review stars   2nd October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Roof maintenance- very happy with work done, extremely tidy, came when arranged and accommodated an extra job.
review stars review stars review stars review stars review stars   20th September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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I cannot rate the boys high enough, it makes a change to meet someone who excels at what they do.
review stars review stars review stars review stars review stars   15th September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Roofing repairs and maintenance and replacement of felt valleys with lead valleys.
An excellent job done with the minimum of fuss and super tidy!

review stars review stars review stars review stars review stars   10th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Work carried was to replace the rotten part of a guttering fascia board above sheds at a communal development. Guttering removed, new section of fascia board fitted, then guttering re-fitted including re-sealing and re-setting to provide better drainage angle. Work carried out on the agreed date and time and to the complete satisfaction of the residents.

review stars review stars review stars review stars review stars   9th September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Alan completed some excellent work in fixing my guttering and loose roof slates. He carried out all the work quickly and efficiently explaining different aspects of the job and giving me various options of how he could fix the problems and the costs of these options. He organised for another tradesman to attend to do some rendering work and everything was completed to a great standard. He also made all the arrangements for the scaffolding to be erected and dismantled.
Alan was excellent at communicating with me by phone or email and I would highly recommend him.

review stars review stars review stars review stars review stars   9th September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We asked WH Kay to quote for adding a side access door to our standalone garage to save opening the up & over door every time I wanted a screw driver from my tool box.
Alan arrived to give as quote when he said he would, gave us a start date and carried out the work accordingly, leaving their work area clean & tidy.
The door had a slight manufacturing problem problem which they took ownership of and that is now satisfactorily rectified.
Alan & his brother were a pleasure to deal with and I would confidently recommend them as a Trader to be Trusted.
review stars review stars review stars review stars review stars   6th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Repairs to leaking flat roof.
I was very happy with the service provided. They were very professional and courteous. I would not hesitate to use this company again.
review stars review stars review stars review stars review stars   4th September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We had two windows fitted recently. The quality of fit and finish is excellent - far better workmanship than similar windows we had fitted by a "door to door" seller a couple of years ago (the windows were almost identical, but the quality of fitting is far superior in every respect). Friendly and courteous builders - did the work promised on time and for the quoted price. Great job cleaning up inside and outside too. All round excellent work - we will certainly use them again :)

review stars review stars review stars review stars review stars   31st August 2021
Value of Products/Services or Work Performed: £1 - £1000
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David came out at short notice to fix a window which was jammed open. As always he was friendly, reliable and fixed the problem.

review stars review stars review stars review stars review stars   29th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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I had a new loft hatch and ladder fitted including insulation, 3 double glazed window units replaced and shower screen fitted.

I have used this company before and David and Alan are excellent professionals. They are completely reliable, come when they say they will come, undertake the work very effectively, clean up afterwards and nothing is too much bother. They provide an excellent, quality service.

review stars review stars review stars review stars review stars   23rd August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Deep flow gutters were supplied and fitted round a sunroom and 2 timber sills were repaired.

The work was quick and efficient and the jobs very well done.

It was a pleasure to have this company working around my home.

review stars review stars review stars review stars review stars   16th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Great experience using the WH Kay business to make new wardrobe doors for us. They were punctual, courteous, very pleasant and friendly, respectful of our home, all cutting done outside so no mess to clear up in our home. Absolutely no hesitation in recommending them, they were exemplary

review stars review stars review stars review stars review stars   15th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Alan and David Kay were asked to carry out repairs to an interior wall prior to the refitting of a radiator.
We have used Alan and David on several occasions before and their work is first class and cannot be faulted. They are exceptionally professional and reliable and we would recommend them without hesitation.
review stars review stars review stars review stars review stars   14th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Alan and David repaired, fitted new hinges, and rebating and fitted fire seals to 11 doors, plus number of smaller jobs. As ever excellent workmanship and a joy to work with. We could not be more pleased with the result.

review stars review stars review stars review stars review stars   14th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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We had a small roof repair done.
Alan is reliable and completed the work very efficiently. Will use this company again.
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