W.H.KAY - East Lothian Trusted Trader
In association with East Lothian Council
East Lothian
Trusted Trader

W.H.KAY

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 5.0 out of 5 based on 204 reviews and feedback

W.H.KAY
Spring House
Pencaitland
EH34 5BJ
01875 341348
07712 710 952

Business Information

We are a small family run Building & Joinery business established over 45 years, we are based near Pencaitland East Lothian.

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Reviews and Feedback

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5.0 out of 5 based on 204 reviews.
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review stars review stars review stars review stars review stars   16th March 2019
Value of Products/Services or Work Performed: £390
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Very impressed with every aspect of our communication and contact with David and his brother. We contacted them as they were local traders in Pencaitland; I like to use local suppliers and traders where possible. We had a number of minor roof repairs to be carried out. David provided a quote and I suggested that as the work was minor, I was happy for him to fit it in between other jobs in the next few weeks - which he agreed to. I received a call about 3 weeks later to say that he could come round the following day and would that be ok? The work was carried out cleanly and quickly. We agreed that gutters could also cleared out - which saved me a job. The job came in on quote, and it was convenient that we were able to make our payment via BACs. Very happy with all aspects of the work and the communication. We would happily recommend to anyone else looking for a reliable local trader.
review stars review stars review stars review stars review stars   14th March 2019
Value of Products/Services or Work Performed: £8,802
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Replacement of 3 upstairs windows and deep windowsills and one set of French doors.
David is extremely friendly and helpful, as are the guys who attended with him to carry out the work. On each visit, from the quote to final installation David arrived exactly when he said he would. The work itself was carried out to an exceptional standard.
Whilst replacement of the upstairs windows was in progress it was noticed that our guttering was leaking, so they also carried out repairs as required.
Prior to leaving, the guys ensured that everything was clean and tidy.
We would definitely use this company again, and wouldnt hesitate to recommend to others.

review stars review stars review stars review stars   28th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Realignment and maintenance of double glazed windows and doors.
review stars review stars review stars review stars review stars   23rd February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Four new timber internal doors and two timber windows replaced.
Excellent work, carried out to a very high standard. We found the workers to be friendly, professional, flexible and trustworthy. We would highly recommend them and will definitely use them again.
review stars review stars review stars review stars review stars   22nd February 2019
Value of Products/Services or Work Performed: £2,238
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The work included repairs and fitting new panels to a Victorian front door, fitting new door furniture, fitting new vestibule door, fitting new etched glass to 2 fanlights and vestibule door, building cupboards and panelling the vestibule, applying mastic seal to front door & hanging a very large mirror.
Alan Kay was reliable as ever and his work of high quality. I have no hesitation in recommending him.

review stars review stars review stars review stars review stars   16th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Mr Kay provided excellent advice regarding maintenance of my roof and the repair work carried out was completed to a high standard. Would most certainly recommend.
review stars review stars review stars review stars review stars   14th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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I had some small emergency work carried out on the chimney of my house. Although only minor work was required it was carried out efficiently and professionally with excellent customer care.
On the strength of this work I have booked them to come back and carry out further repair work required to the roofing.
I would have no hesitation in recommending this company to anyone.
review stars review stars review stars review stars review stars   14th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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I had a leaking conservatory roof. David Kay called within a few days and carried out an assessment and temporary repairs.
When they arrived to do the work they worked very efficiently and professionally and completed the job in one day.
I’ve had this firm here before, a number of years ago and I am more than satisfied with the work done and the cost of the work.
review stars review stars review stars review stars review stars   12th February 2019
Value of Products/Services or Work Performed: £1,668
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Removed old wooden fence panels and posts. Dug new holes for new posts. Supplied and erected new posts and boards. Refitted two existing gates and removed all old material.
A first class job undertaken by first class tradesmen. They were always organised and arrived when they said they would. Were polite and friendly. From first quote to completed work we were totally satisfied. This is the second time we have used this trader and would have no hesitation to recommend to others. The weather at the time was not too kind but the work carried on without complaints from the tradesmen.
review stars review stars review stars review stars review stars   25th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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We've had David and his team out a number of times working on our roof. They're way the most diligent and reliable roofers we've had (and we've had a few!). They've done various pieces of work for us ranging from cleaning gutters, replacing slates, and investigating/fixing a mysterious and persistent leak which numerous other roofing companies readily gave up on. We highly recommend and wouldn't go anywhere else for roofing work.
review stars review stars review stars review stars review stars   24th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Roof repairs and advice given regarding chimney and potential roof repairs. Very prompt response and quote from David. Practical advice given and very honest about what the firm could and could not manage in terms of the size of the job. Very satisfied with the the work carried out and would definitely highly recommend this family company.
review stars review stars review stars review stars review stars   9th January 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Extremely helpful. Very courteous. Will use this firm again. I do not hesitate to give this firm full marks on all counts.
review stars review stars review stars review stars review stars   12th November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Alan and his team are hard workers who are polite, helpful and tidy workers. I would definitely use them again.
review stars review stars review stars review stars review stars   2nd November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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A family firm in the best tradition. Very pleasant to deal with and did an excellent job. I can highly recommend them and will use them again.
review stars review stars review stars review stars review stars   9th October 2018
Value of Products/Services or Work Performed: £9,067
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From the moment Alan came round to do the quote on a Saturday afternoon, we realised he was a professional who took his job seriously. He climbed onto the roof and checked the roof and chimney and removed lose debris from the broken chimney pot, even before he knew he had the job! We got quotes from W H Kay for roof repair and moss removal, new uPVC windows throughout our property, a velux window, new guttering, new dry verges and insulation works. We got Alan, Andrew and David to do all the work as their quotes were reasonable and they get really good reviews. They really are a very professional family team, notified us whenever they were running late, worked hard and kept us up to date as to what they were doing and whenever any additional issues arose during the work. We got them to fit two curtain rails as well. We won't hesitate to use them again for future work and would recommend them to anyone!
review stars review stars review stars review stars review stars   7th October 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Extremely happy with the service we received. Reliable and work completed to an excellent standard. Very happy and would use again. Definitely recommend.

review stars review stars review stars review stars review stars   16th September 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Alan and his brother were a pleasure to deal with and all the work was carried out in a professional manner to my complete satisfaction.
I will definitely use them again and can confidently recommend them
to anyone.
review stars review stars review stars review stars review stars   22nd August 2018
Value of Products/Services or Work Performed: £1 - £1000
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I WOULD HIGHLY RECOMMEND W H KAY. THEY WERE 5 STAR FROM GIVING QUOTE TO FINISHING JOB. THEY WERE ON TIME AND ON BUDGET. THANK YOU GUYS I'M VERY PLEASED WITH MY ROOF.
review stars review stars review stars review stars review stars   20th August 2018
Value of Products/Services or Work Performed: £612
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Used services before and have always found work to be of good standard. Totally reliable and honest.
review stars review stars review stars review stars review stars   15th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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In spite of the firm being extremely busy, received very prompt and efficient service. Would not hesitate to recommend.

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