In association with East Lothian Council
East Lothian
Trusted Trader

W.H.KAY

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 5.0 out of 5 based on 266 reviews and feedback

W.H.KAY
Spring House
Pencaitland
EH34 5BJ
01875 341348
07712 710 952

Business Information

We are a small family run Building, Joinery & Roofing business established over 45 years, we are based near Pencaitland East Lothian.

Reviews and Feedback

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5.0 out of 5 based on 266 reviews.
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review stars review stars review stars review stars review stars   14th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent work and a pleasure to deal with. Thoroughly recommended
review stars review stars review stars review stars review stars   4th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Full refurbishment of wooden front door.

We have used David for a number of jobs in our property including roof and guttering repairs. We have always found him entirely fair, trustworthy and reliable.
On this occasion he removed and renovated our old and tired large wooden front door, repaired and refurbished it and added new ironmongery and draught proofing. It has made the door far more secure and insulating and it now looks great. I will have no hesitation in using David and W H Kay again in the future.
review stars review stars review stars review stars review stars   22nd August 2020
Value of Products/Services or Work Performed: £1 - £1000
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W.H.Kay have previously carried out a variety of jobs on our house and we have always been very happy with the work, service and availability. On this occasion we had issues with our slate roof. Alan came promptly to inspect the areas that needed work carried out and gave us a quote. Although extremely busy he managed to find a window of opportunity to fit us in where other firms would have pushed this out given that it was not a large job.
He attended and completed the work when he stated he would and also carried out other repairs that arose. He invoiced us as per our original quote which we were more than happy with.
I would thoroughly recommend W.H.Kay to anyone considering building or roofing work as sound, dependable and honest.
review stars review stars review stars review stars review stars   12th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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David came out to fix a persistent leak in our roof. Seems to have worked! David and his team are the one roofing firm who we can rely on to actually come out and do the job; they're totally reliable, fairly priced and we wouldn't go anywhere else. Thoroughly recommend.
review stars review stars review stars review stars review stars   9th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had an unsafe step at the back of our house, and some damage between the bottom of the door and the top of the step caused by a previous door fitter (not W.H. Kay). The step height was also uneven. David explained the problem clearly, and provided a very reasonable quote which we accepted. As it was a small job, the work was able to be fitted into an afternoon very soon after we accepted the quote. The job was completed quickly efficiently and to a high standard with no mess. David and the tradesman who worked with him were very polite and were happy to answer any questions we had. We are very pleased with the quality of the work and feel that the price paid was very fair. We have since contacted W.H. Kay for other work we would like to have done in the coming months. We would happily recommend W.H. Kay for general building work.
review stars review stars review stars review stars review stars   23rd July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Roof repairs including replacement of missing and damaged slates, and pointing on a listed building.

The work was carried out carefully and satisfactory to a high standard and to the agreed estimate in a timely fashion.

I have recommended this firm to another listed building owner in my neighbourhood.

review stars review stars review stars review stars review stars   14th July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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David & Alan are extremely professional, hard working, very experienced, knowledgeable, trustworthy and honest
They inspected and fully repaired the slate roof, removed and renovated gutters, created a window seat storage area and a bespoke office in an alcove & fully repaired & made safe an internal wall in my house.
I would definitely recommend their company to anyone who needs work done in their home. Superb.
review stars review stars review stars review stars review stars   14th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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A pleasure to employ Alan and his brother.
Great people. Great work.
Thank you
review stars review stars review stars review stars review stars   2nd July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Repair of conservatory. Replacements of areas of rotten wood.

Trader was reliable and easy to correspond with.
review stars review stars review stars review stars review stars   21st June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Roofing repairs were assessed and a quotation given promptly after contacting the Kays. The work was carried out as soon as Covid restrictions were lifted. The work was done thoroughly and efficiently.
Some extra work was identified and completed on the day.
We have used this trader before and would recommend them on all counts.
review stars review stars review stars review stars review stars   21st June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Gutter repairs to listed building. Alan provided a written quote, undertook the work promptly to budget and overall provided an excellent service. He was also able to provide an inspection report of the roof whilst undertaking the work.
review stars review stars review stars review stars review stars   13th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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David came during lockdown to sort a leaking roof and repair gutters that were contributing to the leak. Other traders came and looked. One of them gave me a quote while another never got back in touch. David was the only one who offered to fix the problem there and then and told me up front how much it would cost. I would highly recommend him.
review stars review stars review stars review stars review stars   20th April 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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We had all the old double glazing throughout the house replaced. David and his brother carried out a fantastic job in very inclement weather conditions. Their work was so tidy, and with so much attention to detail, that we haven’t had to do any redecorating anywhere in the house. The whole process from measuring up, picking the style and having the windows fitted ran exactly to time scales stated and David was friendly and helpful throughout. Would thoroughly recommend.
review stars review stars review stars review stars review stars   29th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replacing rotten door frame on external back door. Refitting original door.

Work carried out to a high standard saving us from replacing the entire door. Alan came when he said he would and removed all rubbish at the end of the job leaving everything tidy.
He was mindful of and patient with my elderly mother who lives alone.
Have used this company before and would not hesitate to use again.
Thanks for a job well done.

review stars review stars review stars review stars review stars   27th March 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Good, friendly communication, and really good quality work. Many thanks
review stars review stars review stars review stars review stars   24th March 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Complete bathroom renovation.
We find Alan and David very friendly, extremely professional, meticulous in their attention to detail and keep you well informed throughout the project.
They have also done roofing and joinery work for us in the past - all to the same high standard.
review stars review stars review stars review stars review stars   11th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Removing all leaves and debris from gutters, brush moss off small roof at front of house, repair down pipe at side of house, remove old seats and metal tresils at side of house and seal concrete round windows with acrylic sealant.
They also noticed and made repairs to the gutter by supplying and fitting 2 stop ends and a new bit of gutter, screwed a plastic verge cap on the small roof to hold in place and stop the wind blowing it off.

Very nice people who got on with the work without any fuss.

review stars review stars review stars review stars review stars   25th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very prompt and reliable service to repair leak in conservatory.

review stars review stars review stars review stars review stars   24th February 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Roofing repairs. Had to wait for a gap in their diary, but work was completed to a good standard.
review stars review stars review stars review stars review stars   20th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fixed a leaking roof.

This is the second we’ve used W.H Kay and cannot fault the workmanship. Would definitely recommend to anyone.

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