In association with East Lothian Council
East Lothian
Trusted Trader

W.H.KAY

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 5.0 out of 5 based on 419 reviews and feedback.
Trusted Trader member since 2017.

W.H.KAY
Spring House, 41 Boggs Holdings
Pencaitland
EH34 5BJ
01875 341348
07712 710 952

Business Information

We are a small family run Building, Joinery & Roofing business established over 45 years, we are based near Pencaitland East Lothian.

Reviews and Feedback

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5.0 out of 5 based on 419 reviews.
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review stars review stars review stars review stars review stars   17th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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I had Alan and David come to check my roof and clear the gutters. Although very busy, they were able to fit the work in quite soon after I had made the original request. They are very punctual, undertook the work and took all materials away with them.

I have used this company a no. of times over the years for large and small jobs and have always been happy with their work and professionalism so would highly recommend.
review stars review stars review stars review stars review stars   8th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Very high winds caused the ridge on roof to break and fall drown. Text David and he came next day to make it safe. He then came back to fix ridge and cement round, also seal up other ridges to stop wind and rain getting to them.
Great service and great work.
Thanks again David!
review stars review stars review stars review stars review stars   8th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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A roof check and roof tiles replaced and advice given on possible other outside work.

David and his brothers are reliable, haonest, hardworking tadesman. They have done many jobs for us and we are always delighted with the completed tasks.

Both are always polite and very pleasant to have in / around the house and have no reservations in recommending them.
review stars review stars review stars review stars review stars   7th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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We had a problem with water penetration from around our Velux Window. They promptly replied to our call for help. David came and thoroughly investigated the problem. He showed us what they planned to do and then did it. So far, no problems with the fix.

We also asked them to look at a problem with our gutter. David diagnosed the underlying problem with great care and then did a repair which hopefully will do the trick.

Throughout, David was easy to work with. He was constructive. It was a pleasure to deal with him.

review stars review stars review stars review stars review stars   6th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Replacing roof tiles, plus checking condition of other roof tiles.
Very happy with work done and service.
review stars review stars review stars review stars review stars   5th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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replacing a ridge tile following recent storms -
easy to deal with - advised likely cost beforehand
review stars review stars review stars review stars review stars   25th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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Pleased with work that was carried out by W. H. Kay

(1) The work that was carried out was to replace a broken down pipe, supply new down down pipe with all the fittings, then fix to the wall.

(2) Repair a broken gutter with a new section of gutter, and seal.

(3) Adjust down pipe by lifting up to meet the existing outlet and secure to the wall.

Regards

Allan Jardine
review stars review stars review stars review stars review stars   23rd February 2024
Value of Products/Services or Work Performed: £1 - £1000
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Had roof leak in dormer attic just before Christmas shut down. WH Kay were very responsive, provided initial quote based on photos and were able to fix the issue before they finished up for the holidays. The cost was more than initially quoted but they advised and agreed that in advance. We subsequently had further leak which they came and resolved. They're very responsive and professional and the roof leaks appear to be fixed.
review stars review stars review stars review stars review stars   21st February 2024
Value of Products/Services or Work Performed: £1 - £1000
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David fitted new roof tiles and a rone pipe after storm damage. Very prompt response to my message and did the work immediately. Always reliable and helpful.

review stars review stars review stars review stars review stars   18th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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David and Alan arrived on time to fit an additional handrail on our staircase. They worked efficiently and to an excellent standard. The new handrail matches the existing one perfectly and is very robust. It is exactly what was requested and we are delighted with the end result. Have already recommended them to others.
review stars review stars review stars review stars review stars   7th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Remove tiles on roof and rotten tiling battens.
Supply and fit new felt, tiling battens and replace existing tiles .
Supply and fit new tiles.

Remove aerial and cables which was causing problems.

We had a leak our hall ceiling just before Christmas . Phoned David and he came same day and made it water tight. Came back and replaced new tiles etc.

Excellent service as usual .

Thank you.
review stars review stars review stars review stars review stars   7th January 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Alan and David do an annual check and repair of my house roof they also clear and repair gutters, for their sins.

This is the fourth or fifth year of using W.H Kay and I would recommend them for quality of service, workmanship and excellent communication.

It’s refreshing to find a local company provides great quality of work and provides realistic timescales for getting work done.
review stars review stars review stars review stars review stars   14th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Fixed some tiles and while doing this, identified a problem with the gutter which he offered to fix.
Turned up on date as planned, carried out work promptly, and as far as I can tell it’s a good job!

review stars review stars review stars review stars review stars   13th November 2023
Value of Products/Services or Work Performed: £1001 - £5000
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We needed a repair to one of our dormers and our guttering renewed. Alan and David worked really hard on our job and had the flexibility to repair another problem we discovered during the job we had contacted them for. They arrived when they said they would and during a time where it looked like they could be rained off to take advantage of an unexpected dry period. They provided ongoing updates to the work they were doing. I would not hesitate to recommend the company.
review stars review stars review stars review stars review stars   13th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Repair to leaking roof. Very responsive . Kept us informed at each stage and we are pleased with work carried out.
review stars review stars review stars review stars review stars   8th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Investigation and repair of roof leak tracking to bedroom ceiling. Following identification of the source, rotten felt and tiling battens were replaced with new and all moss and debris cleared from tiles, joints and gutter.

WH Kay has been my ‘go to’ for a number of years. Despite being extremely busy, David responded promptly to my call for help. David and Alan kept me informed as they worked to identify the problem with my roof, clearly explained what they found and even provided before and after photos. All work completed to a very high standard.

David and Alan are completely reliable, hard working, always friendly and keen to help. With confidence, I highly recommend their services.

Currently planning replacement and re-design of a large window, David and Alan’s input with their professional expertise is invaluable - I would not consider going anywhere else.
review stars review stars review stars review stars review stars   2nd November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Investigation and repair of a roof leak which was causing water ingress in my house. David and his brother were prompt, kept me informed throughout their investigations and explained what they had found. And then they repaired it, with no issues since.

The original estimate was acceptably accurate, so although the final cost was a little higher this was reasonable given the extra time required to source the problem. And this was explained so there were no surprises.

I’ll definitely use them again and would recommend them highly.
review stars review stars review stars review stars review stars   2nd November 2023
Value of Products/Services or Work Performed: £1 - £1000
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This job was for a small roof leak repair but I have also used WHKay in the past for more major roof work. Always a great job done with courtesy and good communication. Highly recommended!
review stars review stars review stars review stars review stars   1st November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Sealed roof vent tile and cracks in ridge tile cement.

Prompt friendly service.

review stars review stars review stars review stars review stars   23rd October 2023
Value of Products/Services or Work Performed: £1 - £1000
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This is the second time they have worked on the house first time they repointed the roof, this time the gutters were cleaned and 2 broken tiles were replaced on the roof.

They are friendly and respectful when talking with them, knowledgeable and thorough with their work, when they finish they take all their rubbish with them leaving the place tidy.
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