W.H.KAY - East Lothian Trusted Trader
In association with East Lothian Council
East Lothian
Trusted Trader

W.H.KAY

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 5.0 out of 5 based on 191 reviews and feedback

W.H.KAY
Spring House
Pencaitland
EH34 5BJ
01875 341348
07712 710 952

Business Information

We are a small family run Building & Joinery business established over 45 years, we are based near Pencaitland East Lothian.

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Reviews and Feedback

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5.0 out of 5 based on 191 reviews.
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review stars review stars review stars review stars review stars   2nd November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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A family firm in the best tradition. Very pleasant to deal with and did an excellent job. I can highly recommend them and will use them again.
review stars review stars review stars review stars review stars   9th October 2018
Value of Products/Services or Work Performed: £9,067
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From the moment Alan came round to do the quote on a Saturday afternoon, we realised he was a professional who took his job seriously. He climbed onto the roof and checked the roof and chimney and removed lose debris from the broken chimney pot, even before he knew he had the job! We got quotes from W H Kay for roof repair and moss removal, new uPVC windows throughout our property, a velux window, new guttering, new dry verges and insulation works. We got Alan, Andrew and David to do all the work as their quotes were reasonable and they get really good reviews. They really are a very professional family team, notified us whenever they were running late, worked hard and kept us up to date as to what they were doing and whenever any additional issues arose during the work. We got them to fit two curtain rails as well. We won't hesitate to use them again for future work and would recommend them to anyone!
review stars review stars review stars review stars review stars   7th October 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Extremely happy with the service we received. Reliable and work completed to an excellent standard. Very happy and would use again. Definitely recommend.

review stars review stars review stars review stars review stars   16th September 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Alan and his brother were a pleasure to deal with and all the work was carried out in a professional manner to my complete satisfaction.
I will definitely use them again and can confidently recommend them
to anyone.
review stars review stars review stars review stars review stars   22nd August 2018
Value of Products/Services or Work Performed: £1 - £1000
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I WOULD HIGHLY RECOMMEND W H KAY. THEY WERE 5 STAR FROM GIVING QUOTE TO FINISHING JOB. THEY WERE ON TIME AND ON BUDGET. THANK YOU GUYS I'M VERY PLEASED WITH MY ROOF.
review stars review stars review stars review stars review stars   20th August 2018
Value of Products/Services or Work Performed: £612
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Used services before and have always found work to be of good standard. Totally reliable and honest.
review stars review stars review stars review stars review stars   15th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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In spite of the firm being extremely busy, received very prompt and efficient service. Would not hesitate to recommend.

review stars review stars review stars review stars review stars   14th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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excellent workmanship and very friendly, efficient service
review stars review stars review stars review stars review stars   12th August 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Very happy with all the work done. Great communication and very reliable. Recommend.
review stars review stars review stars review stars review stars   5th August 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Great communication, excellent work and all agreed work completed to an outstanding standard and on time. Fantastic service that I couldn’t recommend highly enough.
review stars review stars review stars review stars review stars   8th July 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Exceptional service from WH Kay. We were given estimates for the work to be carried out and these we're kept! Any additional work was discussed before being carried out. We are very happy with the level of service and would definitely recommend Alan Kay.

review stars review stars review stars review stars review stars   7th July 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Alan Kay and his team were a pleasure to deal with from the initial quote to completing the replacement porch. Nothing was too much trouble and the site was kept tidy after each days work.
I would definitely recommend them at the risk of making them even busier than at the moment therefore a longer wait for the next job!
review stars review stars review stars review stars review stars   6th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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We were really happy at how quickly Alan came out, the clarity of our discussion with him about our issue, and very happy that everything was done when he said it would be. No chasing up or hassle. We had a roof repair done, and we've had very little rain since then, so we hope it's a good repair!
review stars review stars review stars review stars review stars   6th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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Although this was a relatively small job it was completed with professional expediency and courtesy. Although they Were busy they managed to fit me in and do an excellent job. I will use them again.
review stars review stars review stars review stars review stars   1st July 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Fantastic product and service as always - thanks, W H Kay. This piece of renovation has greatly enhanced my home.

review stars review stars review stars review stars review stars   30th June 2018
Value of Products/Services or Work Performed: £282
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David built a shelved cupboard into an alcove as well as quoting for replacement windows. The result of the work is excellent quality and exactly what was hoped for. He is extremely friendly and helpful, and his response time to requesting a quote and to carrying out the work was very fast. We accepted the quote for replacement windows and our experience with this job means we have complete faith in David and his work.

review stars review stars review stars review stars review stars   31st May 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Excellent quality of work, reliable and friendly to work with. Happy with everything done and would use again without hesitation
review stars review stars review stars review stars review stars   29th May 2018
Value of Products/Services or Work Performed: £1 - £1000
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David, Alan and Andrew handled all tasks with efficiency and diligence. It was a real pleasure working with the team. Thank you so much!

review stars review stars review stars review stars review stars   24th May 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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This was a relatively large job involving considerable internal alterations to our cottage (new partitions and doorways, converting a lounge to a kitchen, installing a new showroom, creating a new bedroom, moving a fire place, building up an external doorway). David, Alan and Andrew are a friendly, conscientious and hard-working team and have done an excellent job finished to a very high standard. It has totally transformed our house. Communication throughout the build was excellent and the costing was very transparent (i.e. no big surprises at the end!). I would thoroughly recommend them and would certainly use again.
review stars review stars review stars review stars review stars   15th May 2018
Value of Products/Services or Work Performed: £90.00
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Excellent job as usual. Fixed a curtain pole to a wall that was tricky. Good professional service.
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