In association with East Lothian Council
East Lothian
Trusted Trader

W.H.KAY

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 5.0 out of 5 based on 279 reviews and feedback

W.H.KAY
Spring House
Pencaitland
EH34 5BJ
01875 341348
07712 710 952

Business Information

We are a small family run Building, Joinery & Roofing business established over 45 years, we are based near Pencaitland East Lothian.

Reviews and Feedback

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5.0 out of 5 based on 279 reviews.
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review stars review stars review stars review stars review stars   21st November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
roof repairs and cladding of soffits.

Excellent work and done with the minimum of fuss and disruption. They couldn't have been more helpful when on site and left no mess behind, Easy to deal with, kept in touch if there was going to be any change in plans and I would recommend Alan to my friends.

review stars review stars review stars review stars review stars   16th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Work done on roof, quickly and efficiently. Would highly recommend

review stars review stars review stars review stars review stars   16th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Complete refurbishment of roof.
Excellent result, highly delighted with the completed work. Very professional and efficient company, have no hesitation in recommending W. H. Kay
review stars review stars review stars review stars review stars   2nd November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Had a door and a lock fixed. Professional and reliable service would certainly use again.
review stars review stars review stars review stars review stars   1st November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Very prompt response to request.
Professional assessment of the work needed to be done.
Good liaison with other trade required for job.
Work done within very reasonable timescale.
Would highly recommend for any joinery/ building work, and Stuart Allen who did the plasterwork.
Top notch!
review stars review stars review stars review stars review stars   29th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Cleared gulley on roof which was blocked & caused leak
review stars review stars review stars review stars review stars   4th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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David came to fix parts of our roof, replacing damaged tiles and repairing a flat felt roof. He was quick to come by and quote, fit us in as soon as he was able for the work and was professional & helpful. Would definitely recommend.
review stars review stars review stars review stars review stars   4th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Roofing and guttering work completed to very high standard.
review stars review stars review stars review stars review stars   4th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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They installed 3 new doors and changed the side the doors open. Very good repairs on the door frames, clean and efficient.
review stars review stars review stars review stars review stars   3rd October 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Removal of internal walls and reinstatement of finishes.
Installation of kitchen units and flooring. Forming new utility room and various storage facilities.
The Kays are a pleasure to deal with, obliging, professional and working to high standard of finishes.
They always keep to estimated costs and any extra work is reasonably charged.
The only quibble is that I have to wait so long before they can undertake any work as they are so busy!
review stars review stars review stars review stars review stars   2nd October 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement of valleys on roof and any tiles required.
Excellent service. Communication was efficient and work was high quality. David adjusted the cost because he found the tiles didn't need to be painted. Both men very pleasant.
Highly recommended.

review stars review stars review stars review stars review stars   30th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I’ve used this company 4 or 5 times now for a whole range of work ( replacing glass in double glazed units, replacing concrete sills under windows and cleaning and repairing leaking rhones ) I’ve always found the guys did a good job, turned up when they said they would and delivered a good job and to their estimate. They cleaned up after completing the work and were at all times courteous and helpful
review stars review stars review stars review stars review stars   25th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Repair to roof , water leaking into bedroom.
David and Alan (W H Kay) are experts in their field, honest, hard working, reliable and completely trustworthy. I’d never employ a different company. Have recommended them frequently to friends and family.
review stars review stars review stars review stars review stars   14th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent work and a pleasure to deal with. Thoroughly recommended
review stars review stars review stars review stars review stars   4th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Full refurbishment of wooden front door.

We have used David for a number of jobs in our property including roof and guttering repairs. We have always found him entirely fair, trustworthy and reliable.
On this occasion he removed and renovated our old and tired large wooden front door, repaired and refurbished it and added new ironmongery and draught proofing. It has made the door far more secure and insulating and it now looks great. I will have no hesitation in using David and W H Kay again in the future.
review stars review stars review stars review stars review stars   22nd August 2020
Value of Products/Services or Work Performed: £1 - £1000
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W.H.Kay have previously carried out a variety of jobs on our house and we have always been very happy with the work, service and availability. On this occasion we had issues with our slate roof. Alan came promptly to inspect the areas that needed work carried out and gave us a quote. Although extremely busy he managed to find a window of opportunity to fit us in where other firms would have pushed this out given that it was not a large job.
He attended and completed the work when he stated he would and also carried out other repairs that arose. He invoiced us as per our original quote which we were more than happy with.
I would thoroughly recommend W.H.Kay to anyone considering building or roofing work as sound, dependable and honest.
review stars review stars review stars review stars review stars   12th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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David came out to fix a persistent leak in our roof. Seems to have worked! David and his team are the one roofing firm who we can rely on to actually come out and do the job; they're totally reliable, fairly priced and we wouldn't go anywhere else. Thoroughly recommend.
review stars review stars review stars review stars review stars   9th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had an unsafe step at the back of our house, and some damage between the bottom of the door and the top of the step caused by a previous door fitter (not W.H. Kay). The step height was also uneven. David explained the problem clearly, and provided a very reasonable quote which we accepted. As it was a small job, the work was able to be fitted into an afternoon very soon after we accepted the quote. The job was completed quickly efficiently and to a high standard with no mess. David and the tradesman who worked with him were very polite and were happy to answer any questions we had. We are very pleased with the quality of the work and feel that the price paid was very fair. We have since contacted W.H. Kay for other work we would like to have done in the coming months. We would happily recommend W.H. Kay for general building work.
review stars review stars review stars review stars review stars   23rd July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Roof repairs including replacement of missing and damaged slates, and pointing on a listed building.

The work was carried out carefully and satisfactory to a high standard and to the agreed estimate in a timely fashion.

I have recommended this firm to another listed building owner in my neighbourhood.

review stars review stars review stars review stars review stars   14th July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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David & Alan are extremely professional, hard working, very experienced, knowledgeable, trustworthy and honest
They inspected and fully repaired the slate roof, removed and renovated gutters, created a window seat storage area and a bespoke office in an alcove & fully repaired & made safe an internal wall in my house.
I would definitely recommend their company to anyone who needs work done in their home. Superb.
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