MP Windows Direct Ltd





5.0 out of 5 based on
238 reviews and feedback
Trusted Trader since 2017
MP Windows Direct Ltd
Unit 5, Inveresk Mills Industrial Park
Musselburgh
EH21 7UQ
Unit 5, Inveresk Mills Industrial Park

EH21 7UQ
0131 665 0881
07973 468 116
Trader Categories and Services
Double Glazing Installers, Window Replacement | Repairs, Door Installation & Door Repairs, Glass Products, Cupolas & Roof-LightsBusiness Information
Based in the Lothian region we are a family run company who offer a truly personal service.
Our owner Jay Pollard believes in dealing directly with each customer, ensuring that his years of experience and expert knowledge goes into every quote we do.
Our owner Jay Pollard believes in dealing directly with each customer, ensuring that his years of experience and expert knowledge goes into every quote we do.
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Reviews and Feedback





5.0 out of 5 based on
238 reviews.
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Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Excellent quality of finish. Friendly. Cleaned up after himself. Worked with a second joiner who was on a par with Martin. Very quick and efficient service.
John Nelson





Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
We had a number of new windows fitted, some other glazing in existing windows replaced, and internal glass doors replaced with safety glass. Throughout the process, Martin was always reliable, helpful, professional and skillful. I have no hestitation at all in recommending him very highly.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Martin fitted a new front and back four for us. He is very reliable and always does a fantastic job. I would highly recommend to anyone and would definitely use again.

Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I’ve previously had work done by Martin on two other occasions when he did a fantastic job fitting 2 new external doors & 6 external windows. On both occasions I’ve left him a really positive 5* review.
However, on this occasion I’ve felt let down by the service provided.
Hence this negative review.
Ive found Martins communication on this occasion to be far from professional.
I contacted him 6 weeks ago in regards to replacing the locks on both external doors and as yet the issue remains unfixed.
Martin was meant to do the job 3 weeks ago but didn’t show and I’ve heard nothing since. It’s disappointing to say the least.
However, on this occasion I’ve felt let down by the service provided.
Hence this negative review.
Ive found Martins communication on this occasion to be far from professional.
I contacted him 6 weeks ago in regards to replacing the locks on both external doors and as yet the issue remains unfixed.
Martin was meant to do the job 3 weeks ago but didn’t show and I’ve heard nothing since. It’s disappointing to say the least.
Roddy Maughan





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Reliable, trustworthy, clean and tidy.





Value of Products/Services or Work Performed: £6,000
Ratings
Review Comments
Martin provided us with a prompt, tidy service and great results. He has a friendly and considerate approach and went out of his way on a number of occasions. Really happy with the results!





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Delighted with the service we had by Martin and his team. Excellent value for the 7 windows we had fitted, and all done very professionally over 2 days. Contacting Martin was very easy, and he was a very nice person to deal with from the quote to the work.
Would definitely recommend.
Would definitely recommend.
Sebastian





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Martin just fitted a new front door for me in Port Seton. His workmanship is excellent and surpassed my expectations. I am well pleased with the job and would have no hesitation in recommending M P Windows to anyone.

Lynn Harrison





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Professional and friendly.
Exceedingly good value for quality windows. Full house done over two days of very hard work and zero mess left behind.
Martin was easily contactable which made a big difference. Wouldn't hesitate to recommend to anyone.
They also very much got my puppys seal of approval!
Exceedingly good value for quality windows. Full house done over two days of very hard work and zero mess left behind.
Martin was easily contactable which made a big difference. Wouldn't hesitate to recommend to anyone.
They also very much got my puppys seal of approval!





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Door supplied and fitted at very short notice. Door is beautiful, well fitted and totally secure. Old door removed and absolutely no mess. Professional, friendly and efficient tradesman, reliable and trustworthy.
Tracy Reynolds





Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Great service from start to finish. Reliable and friendly and really pleased with the end result. Would definitely recommend.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Quality of work, tidiness and attention to detail was exceptional, with the work being completed spot on time. I would have no hesitation in recommending them to anyone, genuinely nice guys.
David Huish





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Excellent service from start to finish. I LOVE my new patio doors, wish I’d got them years ago, good price and super, clean work! Martin provided a prompt inspection and estimate and I had every confidence that he’d carry out a professional job! I’d definitely use the company again and recommend them to everyone.
Thanks, Martin!
Thanks, Martin!
Mary McIntosh





Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Great service at every stage from coming out to quote to clearing up. Really pleased with the windows and doors and would definitely recommend (have done already).
Mary Frith





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Fantastic service from start to finish. Great job all complete on time and would hardly have know such a big job had been done when I got home.
Suzanne wrightson





Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Quality windows as well as patio doors, professionally fitted and cleaned up afterwards. Friendly and efficient. Would definitely recommend.





Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Friendly and professional, will definitely use again and would not hesitate to recommend.
Gail Douglas





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Another excellent job from Martin. New door was fitted so well you wouldn’t know that he had replaced a door. No mess left at all. Highly recommend Martin if you are looking for replacement doors or windows.
Jacky Baillie





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
We had a new front door fitted by Martin.
Price,service, quality all very good hassle free and easy. Would highly recommend
Price,service, quality all very good hassle free and easy. Would highly recommend
Mr M Sim





Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Martin arrived when stated, worked solidly for two days fitting front windows, French windows and front door. Very happy with the finished product. We got a few quotes before going with Martin and he was very reasonably priced, would highly recommend.
Susan Graham
I had a call from Roddy Maughan regarding the loss of a set of keys lost by himself may I add. He asked me if I could replace both the front door and back door cylinders. I ordered 2 sets of thumb turn cylinder replacements. I discussed the type of of cylinders with him. He contacted me to tell me he did not want that type of cylinder. I ordered 2 new cylinders.
I did explain I was extremely busy and I would get to him as soon as I could. I did call at the house on spec when I was passing but there was no one at home. I can only apologise for what has happened and make no excuses for it. As a person and as a Company I try to give 100% every time but on this occasion I have not done so which again I apologise.