MP Windows Direct Ltd
MP Windows Direct Ltd
Unit 5, Inveresk Mills Industrial Park
Musselburgh
EH21 7UQ
Unit 5, Inveresk Mills Industrial Park
Musselburgh
EH21 7UQ
0131 665 0881
07973 468 116
Trader Categories and Services
Double Glazing Installers, Window Replacement | Repairs, Door Installation & Door Repairs, Glass Products, Cupolas & Roof-LightsBusiness Information
Based in the Lothian region we are a family run company who offer a truly personal service.
Our owner Jay Pollard believes in dealing directly with each customer, ensuring that his years of experience and expert knowledge goes into every quote we do.
Our owner Jay Pollard believes in dealing directly with each customer, ensuring that his years of experience and expert knowledge goes into every quote we do.
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Reviews and Feedback
5.0 out of 5 based on
252 reviews.
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3rd December 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Recently had a new back door installed. Very pleased with the door,great service.
Would certainly recommend this company.
Would certainly recommend this company.
Mrs I Bathgate
2nd December 2019
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Martin supplied and fitted 10 new windows, a front door, side door and 2 automated garage doors. He worked with Rab to install the new units and provided a professional service. The quality of the joinery is excellent as is the quality of the units they supplied. Both Martin and Rab are experienced tradesmen who arrived when they said they would, did a great job and left our house clean and tidy at the end of each day’s installation. We have further modernisation work to complete and we will not hesitate to use Martin again.
Gordon Meldrum
30th November 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
I have used MP windows for house and rented properties .
I am delighted with martins services and windows .
In fact I just call him up and arrange for my tenants to deal directly .
The actual windows are superior to CR Smiths
I am delighted with martins services and windows .
In fact I just call him up and arrange for my tenants to deal directly .
The actual windows are superior to CR Smiths
Gary Coupland
29th November 2019
Value of Products/Services or Work Performed: £2,500
Ratings
Review Comments
5 new windows installed. Excellent service. Would highly recommend.
Louise Gatti
7th November 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Work that was done First Class. House was left spotless arrived on time . Would highly recommend Martin and crew anytime.
Bob Jordan
31st October 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
We had a new back door and 3 windows replaced. Quote was reasonable and similar to other places. Martin provides excellent service from the start. He was quick to reply to enquiries and to provide quotes. The work done was excellent, the windows and doors seem to be of good quality. They fitted them all with no issues and tidied up after.
No problems recommending them to others and would use again easily.
No problems recommending them to others and would use again easily.
Stuart
24th October 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Replacement windows in flat.Martin gave sound advice,dealt with all enquiries efficiently and carried out all work in a professional manner removing the old windows and making the rooms tidy using their own hoover.
Dermot Stewart
13th September 2019
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
We had all our old windows replaced - 11 in total. All the wood surrounds were replaced in oak which many other firms were not willing to do or quoting huge premiums over the standard price for. Martin was recommended by a colleague, his price was competitive and his willingness to supply the oak made us choose them.
We had also been told that the original windows boxes would need replaced but Martin said it was unlikely and they would look at them properly when the old windows were removed, replacing them only if required. Turned out to be nothing wrong with them so they were left in place.
We had one small issue but as soon as it was brought to Martin's attention he sent Rab (the joiner) round to fix. We are delighted with the work done by Martin and Rab - especially given the challenge of fitting oak surrounds. We have already recommended MP windows and will be happily do so again.
We had also been told that the original windows boxes would need replaced but Martin said it was unlikely and they would look at them properly when the old windows were removed, replacing them only if required. Turned out to be nothing wrong with them so they were left in place.
We had one small issue but as soon as it was brought to Martin's attention he sent Rab (the joiner) round to fix. We are delighted with the work done by Martin and Rab - especially given the challenge of fitting oak surrounds. We have already recommended MP windows and will be happily do so again.
Allan Fyfe
8th August 2019
Value of Products/Services or Work Performed: £6,500
Ratings
Review Comments
We had an excellent service from Martin from initial enquiry through to completion of the work of quite a large job of windows and doors replacement. All emails were answered the same day, the estimate was very detailed. Martin and joiner Rab, were friendly, helpful and arrived on time/as stated. The area was left tidy and clean at the end of each day. I have no hesitation in recommending this company and indeed intend to use them next year for a conservatory repair/refurbish.
Judy McC
10th July 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Recently had our windows replaced by Martin on recommendation from numerous neighbours, and he didn’t disappoint. Excellent service, value for money and we are really impressed with the quality of the windows. Very quick, clean and efficient service, would not hesitate to recommend.
9th July 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Martin fitted a new back door for us with the design and look we requested. He gave us a competitive quote and carried out the work to our total satisfaction. He arrived at the arranged time and completed the work efficiently and tidily.
It’s not the first installation MP has done for us and we still get people admiring the front door and windows he fitted several years ago.
We would have no hesitation in recommending Martin if want replacement doors or windows.
It’s not the first installation MP has done for us and we still get people admiring the front door and windows he fitted several years ago.
We would have no hesitation in recommending Martin if want replacement doors or windows.
Chris Ramage
16th June 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Martin has just installed new windows and his work is outstanding. Trustworthy, reliable and very clear and tidy. Have had him before and certainly will have him again. We will not hesitate to recommend him to anyone.
24th May 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
All brand new windows fitted throughout my house. Brilliant service, windows look great. Would definitely recommend!
Amy
24th May 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
All new double glazing windows fitted. Excellent service and very reliable! Thanks again
Connor
3rd May 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Excellent quality of finish. Friendly. Cleaned up after himself. Worked with a second joiner who was on a par with Martin. Very quick and efficient service.
John Nelson
28th April 2019
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
We had a number of new windows fitted, some other glazing in existing windows replaced, and internal glass doors replaced with safety glass. Throughout the process, Martin was always reliable, helpful, professional and skillful. I have no hestitation at all in recommending him very highly.
20th April 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Martin fitted a new front and back four for us. He is very reliable and always does a fantastic job. I would highly recommend to anyone and would definitely use again.
20th March 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I’ve previously had work done by Martin on two other occasions when he did a fantastic job fitting 2 new external doors & 6 external windows. On both occasions I’ve left him a really positive 5* review.
However, on this occasion I’ve felt let down by the service provided.
Hence this negative review.
Ive found Martins communication on this occasion to be far from professional.
I contacted him 6 weeks ago in regards to replacing the locks on both external doors and as yet the issue remains unfixed.
Martin was meant to do the job 3 weeks ago but didn’t show and I’ve heard nothing since. It’s disappointing to say the least.
However, on this occasion I’ve felt let down by the service provided.
Hence this negative review.
Ive found Martins communication on this occasion to be far from professional.
I contacted him 6 weeks ago in regards to replacing the locks on both external doors and as yet the issue remains unfixed.
Martin was meant to do the job 3 weeks ago but didn’t show and I’ve heard nothing since. It’s disappointing to say the least.
Roddy Maughan
11th March 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Reliable, trustworthy, clean and tidy.
5th March 2019
Value of Products/Services or Work Performed: £6,000
Ratings
Review Comments
Martin provided us with a prompt, tidy service and great results. He has a friendly and considerate approach and went out of his way on a number of occasions. Really happy with the results!
I had a call from Roddy Maughan regarding the loss of a set of keys lost by himself may I add. He asked me if I could replace both the front door and back door cylinders. I ordered 2 sets of thumb turn cylinder replacements. I discussed the type of of cylinders with him. He contacted me to tell me he did not want that type of cylinder. I ordered 2 new cylinders.
I did explain I was extremely busy and I would get to him as soon as I could. I did call at the house on spec when I was passing but there was no one at home. I can only apologise for what has happened and make no excuses for it. As a person and as a Company I try to give 100% every time but on this occasion I have not done so which again I apologise.