In association with East Lothian Council
East Lothian
Trusted Trader

MP Windows Direct Ltd

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 5.0 out of 5 based on 248 reviews and feedback.
Trusted Trader member since 2017.

MP Windows Direct Ltd
Unit 5, Inveresk Mills Industrial Park
Musselburgh
EH21 7UQ
0131 665 0881
07973 468 116
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Business Information

Based in the Lothian region we are a family run company who offer a truly personal service.

Our owner Jay Pollard believes in dealing directly with each customer, ensuring that his years of experience and expert knowledge goes into every quote we do.

Trader Map Location

Reviews and Feedback

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5.0 out of 5 based on 248 reviews.
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review stars review stars review stars review stars   29th January 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Very neat job replacing one window. Hardly any touching up to do. Very nice window. Only drawback is the draught that comes in through the trickle vents when strong winds - they are quite large so I had to pack with foam insulating tape during the storms. Solved the problem nicely. Shame building regulations insist they are fitted. I use a dehumidifier all year round so never have problems with mould/damp.

review stars review stars review stars review stars review stars   3rd December 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Installation and purchase of front door.
Helpful without being pushy or upselling.
Job done in a morning
Arrived on time
Got started straight away
No mess
No hassle
Lovely finish
Very pleased
Noticed a difference straight away in the temperature in the hall, no more drafts.
Great job

review stars review stars review stars review stars review stars   29th November 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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I contacted Jay and Martin through the Trusted Trader website to replace all the windows and doors on our house.
They were very professional and helpful, assisting in choosing the best options and giving swift and competitive estimates. They were prompt and efficient.
All the work is to the highest standards looks great and they did a great job of clearing up afterwards!
I would absolutely recommend this firm, great work, quality products, expert workmanship.
review stars review stars review stars review stars review stars   5th November 2023
Value of Products/Services or Work Performed: £1001 - £5000
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We needed ancient doubling glazing replaced and Jay came and gave us a quote and measured up what we needed. We decided to start with the two rooms where we felt we needed them most, plus some pvc put over wood cladding up one side wall. The windows were ordered and we were kept up to date about when we could expect to receive them and when the work could be done. Jay and a joiner colleague came and did the work in one day including an additional little repair we needed. They kept internal mess to an absolute minimum and tidied up everything and took rubbish away when finished. It ended up taking longer than expected due to the exact nature of the work but Jay stayed until it was complete by which time it was dark. We are really happy with the windows and the external work and will return to this company for our other windows in future.

Review Image 1 for MP Windows Direct Ltd by V Collins 
review stars review stars review stars review stars review stars   1st November 2023
Value of Products/Services or Work Performed: £1001 - £5000
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MP Windows Direct installed two new bedroom windows in my house. They did a brilliant job at a very competitive price. I would recommend them and will be using them again.

review stars review stars review stars review stars review stars   21st October 2023
Value of Products/Services or Work Performed: £1001 - £5000
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I'm very happy with the job done. Jay was very helpful and reliable with the service he provided. He answered all questions I had about my options clearly, always turned up when he said he would and the installation of the new door was done very neatly. No mess left behind and the guys were very professional throughout. The door seems to be very solid and secure. It also looks great, exactly what I was looking for. I'll have no hesitation in recommending MP Windows Direct to others

Review Image 1 for MP Windows Direct Ltd by Steve S Review Image 2 for MP Windows Direct Ltd by Steve S 
review stars review stars review stars review stars review stars   24th August 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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New front door and patio sliding doors. Replacement doors were fitted to perfection and look fantastic. Would recommend company for price, quality and attention to detail.

Review Image 1 for MP Windows Direct Ltd by Callum Pigott 
review stars review stars review stars review stars review stars   15th August 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Great service from start to finish when getting new French doors and front door fitted.
Helped with the planning and gave clear and concise information regarding what the job entailed and costs attached.
Jay and his team arrived prepared for the job in hand and were respectful of my property and myself whilst working ....even ensuring our cat didnt escape !!
Once the job was finalised, Jay and his team done a thorough clean up and removed all debris from site.
I am delighted with the result and quality of the work and intend to use MP Windows direct again when upgrading the back of my property.
A fantastic service and highly recommended.

Review Image 1 for MP Windows Direct Ltd by Tracy S Quinn Review Image 2 for MP Windows Direct Ltd by Tracy S Quinn 
review stars review stars review stars review stars review stars   20th June 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Really pleased with two external doors we had fitted. Even our neighbours have been admiring them.
There was a great selection of doors and accessories to choose from.
Some good advice given and
very happy with the price quoted.
MP Window Direct always arrived when they said they would, whether this was to drop off a brochure, measure up and fit.
I would definitely recommend them to anyone considering having doors or windows supplied and fitted.
review stars review stars review stars review stars review stars   9th June 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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All windows replaced on 3 bedroom semi. Jay, Martin and Rab were a pleasure to deal with. Nice people, great products and cheaper than what I was expecting. They managed the whole job in two days without hitch and our carpets ended up cleaner than when they started. We now have other neighbours expressing an interest and we will certainly recommend.

Upvc windows do the job as we notice the house is now cooler in direct sunlight, and, so much quieter. Birds no longer waking us up at 4am.....
review stars review stars review stars review stars review stars   12th May 2023
Value of Products/Services or Work Performed: £1001 - £5000
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The work men were pleasant.
The work was carried out promptly.
The house was left clean and tidy.

review stars review stars review stars review stars review stars   19th April 2023
Value of Products/Services or Work Performed: £1001 - £5000
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We recently had our front door replaced and are delighted with the work carried out which was a very high standard, from initial survey to installation . Would highly recommend MP Windows Direct.
review stars review stars review stars review stars review stars   8th April 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Very tidy job with no mess left. happy with workmanship and payment terms and whole process all together.
review stars review stars review stars review stars review stars   25th March 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Composite door , from choosing my door to installation it was all straight forward and fell into the estimated time given .
Great job and am totally satisfied .

Review Image 1 for MP Windows Direct Ltd by Louise Foley 
review stars review stars review stars review stars review stars   17th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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One small window in larder replaced with double glazed unit.

Our experience was very satisfactory. There were no problems, no mess, just an efficient and tidy job and a good looking product. We would have no hesitation recommending this firm.
review stars review stars review stars review stars review stars   16th March 2023
Value of Products/Services or Work Performed: £1001 - £5000
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We had a new front door fitted which looks great.
Communication in advance was great and the workmen on the day did a very good job in fitting the new door, removing the old one and keeping everything tidy.

Review Image 1 for MP Windows Direct Ltd by Karl Zeiner 
review stars review stars review stars review stars review stars   3rd March 2023
Value of Products/Services or Work Performed: £1001 - £5000
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MP Windows were recommended to me by a family member and they installed a new composite front door and uPVC back door at a new house. The service was excellent from the start, they were very helpful and gave expert advice. The quotes were extremely competitive with prompt communications and bookings. On the day Jay and Rab done a fantastic job with the installation, very friendly and a pleasure to deal with and got both doors done and looking great well within the day. I will definitely be in touch for future projects, thanks again!
review stars review stars review stars review stars review stars   28th February 2023
Value of Products/Services or Work Performed: £1001 - £5000
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New composite door .
The service was excellant start to finish . The door is good quality and looks great .
It’ arrived in the time line quoted and we agreed a date for fitting and everything went to plan a very tidy job . Highly recommend Mp windows for great products , great standards and great customer care as I have windows too which again are great quality .
review stars review stars review stars review stars review stars   28th February 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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New Windows and external front and back door fitted.
M.P. Windows came recommended and they certainly didn't disappoint.
Excellent workmanship, reliable and no mess.
Lovely family business.
Well done Martin & Jay Pollard and Rab your joiner.
Will have no hesitation recommending.
review stars review stars review stars review stars review stars   21st February 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Fantastic company, , really pleased with service and workmanship, windows and doors look really good excellent quality,
Would highly recommend this company, as they where recommended to me. And we are really pleased with service and quality. Cleaned up each day after they had finished working.
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