In association with East Lothian Council
East Lothian
Trusted Trader

MP Windows Direct Ltd

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 5.0 out of 5 based on 250 reviews and feedback.
Trusted Trader member since 2017.

MP Windows Direct Ltd
Unit 5, Inveresk Mills Industrial Park
Musselburgh
EH21 7UQ
0131 665 0881
07973 468 116
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Business Information

Based in the Lothian region we are a family run company who offer a truly personal service.

Our owner Jay Pollard believes in dealing directly with each customer, ensuring that his years of experience and expert knowledge goes into every quote we do.

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Reviews and Feedback

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5.0 out of 5 based on 250 reviews.
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review stars review stars review stars review stars review stars   21st March 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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I was looking to replace seven very old uPVC windows and approached MP Windows for a quote, as they were personally recommend to me by previous happy customer. Jay and Martin turned up as scheduled and were very knowledgeable and patient in answering questions which helped me choose the correct design of windows.
Despite coming up against hidden issues during the install, the windows were fitted within the scheduled timescale, with no mess or fuss. The final finish is excellent and I'm delighted with the end result and my house is so much warmer now.
I wouldn't hesitate to recommend MP Windows.
review stars review stars review stars review stars review stars   6th March 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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New Windows and front door
First class work from start to finish and very helpful and tidy. Put our venetian blinds back up , went and got us a new doorbell ,fixed the alarm back up .

review stars review stars review stars review stars   29th January 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Very neat job replacing one window. Hardly any touching up to do. Very nice window. Only drawback is the draught that comes in through the trickle vents when strong winds - they are quite large so I had to pack with foam insulating tape during the storms. Solved the problem nicely. Shame building regulations insist they are fitted. I use a dehumidifier all year round so never have problems with mould/damp.

review stars review stars review stars review stars review stars   3rd December 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Installation and purchase of front door.
Helpful without being pushy or upselling.
Job done in a morning
Arrived on time
Got started straight away
No mess
No hassle
Lovely finish
Very pleased
Noticed a difference straight away in the temperature in the hall, no more drafts.
Great job

review stars review stars review stars review stars review stars   29th November 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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I contacted Jay and Martin through the Trusted Trader website to replace all the windows and doors on our house.
They were very professional and helpful, assisting in choosing the best options and giving swift and competitive estimates. They were prompt and efficient.
All the work is to the highest standards looks great and they did a great job of clearing up afterwards!
I would absolutely recommend this firm, great work, quality products, expert workmanship.
review stars review stars review stars review stars review stars   5th November 2023
Value of Products/Services or Work Performed: £1001 - £5000
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We needed ancient doubling glazing replaced and Jay came and gave us a quote and measured up what we needed. We decided to start with the two rooms where we felt we needed them most, plus some pvc put over wood cladding up one side wall. The windows were ordered and we were kept up to date about when we could expect to receive them and when the work could be done. Jay and a joiner colleague came and did the work in one day including an additional little repair we needed. They kept internal mess to an absolute minimum and tidied up everything and took rubbish away when finished. It ended up taking longer than expected due to the exact nature of the work but Jay stayed until it was complete by which time it was dark. We are really happy with the windows and the external work and will return to this company for our other windows in future.

Review Image 1 for MP Windows Direct Ltd by V Collins 
review stars review stars review stars review stars review stars   1st November 2023
Value of Products/Services or Work Performed: £1001 - £5000
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MP Windows Direct installed two new bedroom windows in my house. They did a brilliant job at a very competitive price. I would recommend them and will be using them again.

review stars review stars review stars review stars review stars   21st October 2023
Value of Products/Services or Work Performed: £1001 - £5000
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I'm very happy with the job done. Jay was very helpful and reliable with the service he provided. He answered all questions I had about my options clearly, always turned up when he said he would and the installation of the new door was done very neatly. No mess left behind and the guys were very professional throughout. The door seems to be very solid and secure. It also looks great, exactly what I was looking for. I'll have no hesitation in recommending MP Windows Direct to others

Review Image 1 for MP Windows Direct Ltd by Steve S Review Image 2 for MP Windows Direct Ltd by Steve S 
review stars review stars review stars review stars review stars   24th August 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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New front door and patio sliding doors. Replacement doors were fitted to perfection and look fantastic. Would recommend company for price, quality and attention to detail.

Review Image 1 for MP Windows Direct Ltd by Callum Pigott 
review stars review stars review stars review stars review stars   15th August 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Great service from start to finish when getting new French doors and front door fitted.
Helped with the planning and gave clear and concise information regarding what the job entailed and costs attached.
Jay and his team arrived prepared for the job in hand and were respectful of my property and myself whilst working ....even ensuring our cat didnt escape !!
Once the job was finalised, Jay and his team done a thorough clean up and removed all debris from site.
I am delighted with the result and quality of the work and intend to use MP Windows direct again when upgrading the back of my property.
A fantastic service and highly recommended.

Review Image 1 for MP Windows Direct Ltd by Tracy S Quinn Review Image 2 for MP Windows Direct Ltd by Tracy S Quinn 
review stars review stars review stars review stars review stars   20th June 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Really pleased with two external doors we had fitted. Even our neighbours have been admiring them.
There was a great selection of doors and accessories to choose from.
Some good advice given and
very happy with the price quoted.
MP Window Direct always arrived when they said they would, whether this was to drop off a brochure, measure up and fit.
I would definitely recommend them to anyone considering having doors or windows supplied and fitted.
review stars review stars review stars review stars review stars   9th June 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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All windows replaced on 3 bedroom semi. Jay, Martin and Rab were a pleasure to deal with. Nice people, great products and cheaper than what I was expecting. They managed the whole job in two days without hitch and our carpets ended up cleaner than when they started. We now have other neighbours expressing an interest and we will certainly recommend.

Upvc windows do the job as we notice the house is now cooler in direct sunlight, and, so much quieter. Birds no longer waking us up at 4am.....
review stars review stars review stars review stars review stars   12th May 2023
Value of Products/Services or Work Performed: £1001 - £5000
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The work men were pleasant.
The work was carried out promptly.
The house was left clean and tidy.

review stars review stars review stars review stars review stars   19th April 2023
Value of Products/Services or Work Performed: £1001 - £5000
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We recently had our front door replaced and are delighted with the work carried out which was a very high standard, from initial survey to installation . Would highly recommend MP Windows Direct.
review stars review stars review stars review stars review stars   8th April 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Very tidy job with no mess left. happy with workmanship and payment terms and whole process all together.
review stars review stars review stars review stars review stars   25th March 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Composite door , from choosing my door to installation it was all straight forward and fell into the estimated time given .
Great job and am totally satisfied .

Review Image 1 for MP Windows Direct Ltd by Louise Foley 
review stars review stars review stars review stars review stars   17th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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One small window in larder replaced with double glazed unit.

Our experience was very satisfactory. There were no problems, no mess, just an efficient and tidy job and a good looking product. We would have no hesitation recommending this firm.
review stars review stars review stars review stars review stars   16th March 2023
Value of Products/Services or Work Performed: £1001 - £5000
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We had a new front door fitted which looks great.
Communication in advance was great and the workmen on the day did a very good job in fitting the new door, removing the old one and keeping everything tidy.

Review Image 1 for MP Windows Direct Ltd by Karl Zeiner 
review stars review stars review stars review stars review stars   3rd March 2023
Value of Products/Services or Work Performed: £1001 - £5000
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MP Windows were recommended to me by a family member and they installed a new composite front door and uPVC back door at a new house. The service was excellent from the start, they were very helpful and gave expert advice. The quotes were extremely competitive with prompt communications and bookings. On the day Jay and Rab done a fantastic job with the installation, very friendly and a pleasure to deal with and got both doors done and looking great well within the day. I will definitely be in touch for future projects, thanks again!
review stars review stars review stars review stars review stars   28th February 2023
Value of Products/Services or Work Performed: £1001 - £5000
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New composite door .
The service was excellant start to finish . The door is good quality and looks great .
It’ arrived in the time line quoted and we agreed a date for fitting and everything went to plan a very tidy job . Highly recommend Mp windows for great products , great standards and great customer care as I have windows too which again are great quality .
review stars review stars review stars review stars review stars   28th February 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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New Windows and external front and back door fitted.
M.P. Windows came recommended and they certainly didn't disappoint.
Excellent workmanship, reliable and no mess.
Lovely family business.
Well done Martin & Jay Pollard and Rab your joiner.
Will have no hesitation recommending.
review stars review stars review stars review stars review stars   21st February 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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Fantastic company, , really pleased with service and workmanship, windows and doors look really good excellent quality,
Would highly recommend this company, as they where recommended to me. And we are really pleased with service and quality. Cleaned up each day after they had finished working.
review stars review stars review stars review stars review stars   15th February 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Replace 6 windows in my property. Absolutely excellent workmanship and attention to detail when the work was being carried out. Jay and Martin were highly professional and courteous from the outset. Initial visits to provide estimate for this work were smooth and completely free of pressure. When Martin was running a little late for our first visit due to attending to another client his wife called to explain and apologise....very impressive! I can offer nothing but praise for this company and I am so pleased that I found them. The price quoted (which was highly competitive) did not change even when some adjustments had to be made. Work was completed on time and windows fantastic! I would have no hesitation in recommending this company. Thank you very much for a your hard work!

review stars review stars review stars review stars review stars   27th December 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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We had 7 windows and a set of french doors fitted in mid December by MP Windows. The weather was freezing (minus 3 degrees) yet the guys worked flat out, in spite of having to thaw their fingers regularly. Their workmanship and finishing were both excellent and we were delighted with the end result.
From initial measuring and pricing to completion everything went smoothly, and the guys were a pleasure to have around. We expected a bit of mess, but the rooms were all left clean and tidy. We didn’t even have to hoover.
Communication with Jay was excellent throughout, and we are enjoying our new Rebau windows very much. We wouldn’t hesitate to recommend this company.

Review Image 1 for MP Windows Direct Ltd by Mr and Mrs Satterley 
review stars review stars review stars review stars review stars   26th December 2022
Value of Products/Services or Work Performed: £1001 - £5000
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A very professional job from start to finish. Very competitive price with the job carried out in a good timeframe by a very skilled team. very good clean up on completion of work.
review stars review stars review stars review stars review stars   7th December 2022
Value of Products/Services or Work Performed: £1001 - £5000
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I had all windows upstairs done, to a very high standard, I would not hesitate to recommend this company to everybody
review stars review stars review stars review stars review stars   29th November 2022
Value of Products/Services or Work Performed: £1001 - £5000
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This is our second time using MP Windows. We previously in 2005 had windows installed and were very impressed with their work, so when we decided to replace our front & back doors we asked them back and are once again thrilled with the results and excellent work ethic of Martin and Jay. Great communication, friendly and respectful while working in your home. We have no hesitation in recommending MP Windows
review stars review stars review stars review stars review stars   21st November 2022
Value of Products/Services or Work Performed: £1001 - £5000
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We have always used MP Windows and are excellent at what they do. We recently had a composite front door fitted, from selecting the door to the fit they provide first class service throughout.

Jay will explain everything clearly and make sure your next choice is what you expect and more. Delighted!

Review Image 1 for MP Windows Direct Ltd 
review stars review stars review stars review stars review stars   4th November 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Very professional and efficient service - came when they said they would and completed a quality piece of work for me despite some tricky conditions and some timber decay in my roof . An excellent service all round - well done MP Windows Direct Ltd - will be using you again in the near future - great value - highly recommended.

review stars review stars review stars review stars review stars   4th September 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Martin and Jay have just installed six windows in my house. I cannot praise them highly enough. Lovely people to deal with, their workmanship is perfect and their price was very competitive. I don't think you can ask for more. I would recommend them to anyone.
review stars review stars review stars review stars review stars   9th August 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Martin and his team recently fitted 5 Windows and 2 Doors. Really high standard of workmanship. Very professional service. I would have no hesitation in recommending M P Windows.
review stars review stars review stars review stars review stars   5th August 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Great job done replacing my windows. Would highly recommend.
review stars review stars review stars review stars review stars   21st July 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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Recently had our windows and front and back door replaced by MP Windows,we are over the moon with the job,Martin visited our home and gave us lots of helpful advice with choosing our windows etc,nothing was any trouble for Martin, Jay and Rab they did a fantastic job and were very tidy and very professional,I have recommended them on several occasions I cannot rate them highly enough,thankyou guys our home has been transformed and we are very happy.

Review Image 1 for MP Windows Direct Ltd by Carolyn & Robert Review Image 2 for MP Windows Direct Ltd by Carolyn & Robert 
review stars review stars review stars review stars review stars   8th July 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Martin and Jay fitted my new composite door this week. What a team they are. Terrific job carried out, door fitted to a high standard and my cats are so happy the cat flap is now fitted the right way round! I would thoroughly recommend MP Windows. I have also seen other work they have carried out to the same standard.

Review Image 1 for MP Windows Direct Ltd by Helen Cleeton 
review stars review stars review stars review stars review stars   8th May 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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We had all our windows and doors replaced by Martin. We are absolutely delighted with the result. Such professional people and so friendly. The workmanship is outstanding and our house has been transformed. Lovely people to deal with. Totally trustworthy and everything done just as we wanted. Nothing was too much trouble and I would thoroughly recommend using MP windows. So glad we chose them!
review stars review stars review stars review stars review stars   9th April 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Martin and Jay did a great job of an external door to our property. Great customer service from the initial quote, to communications on progress of the door, through to final installation.

Excellent quality of door and work, which we're delighted with, and we will definitely contact them again for any future door/window work in our home.

Highly recommended.
review stars review stars review stars review stars review stars   25th March 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Friendly, efficient, good quality work and cleaned up after themselves.

Didn't feel pressured into purchasing - everyone I dealt with was very approachable and professional.

I would use them again and recommend them to others.

review stars review stars review stars review stars review stars   22nd March 2022
Value of Products/Services or Work Performed: £5001 - £25,000
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M P Windows fitted double glazing. Second time I have used this company and excellent service again.

review stars review stars review stars review stars review stars   13th March 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Had replacement front door and sliding rear door fitted. Company fitted us in earlier than expected, and work was done on time, to a high standard including clearing up all the debris. Service was professional and friendly. Would recommend them to others
review stars review stars review stars review stars review stars   5th March 2022
Value of Products/Services or Work Performed: £1001 - £5000
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M P windows fitted a new front door for us. They were punctual and very tidy and did a wonderful job.

Review Image 1 for MP Windows Direct Ltd by Marie McCloy 
review stars review stars review stars review stars review stars   28th February 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Excellent work and service from Martin and his team.
We had six windows replaced and are very happy with the process and the final result. There were a couple of delays/issues however they were dealt with professionally along with great communication keeping us up to date.
Would recommend!

review stars review stars review stars review stars review stars   14th January 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Martin and his team were excellent!
Great communication and workmanship. I would highly recommend them to family and friends.
Thanks again!
review stars review stars review stars review stars review stars   9th December 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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We had double glazing fitted at the front of our house, along with a made to measure kitchen door to the rear. From start to finish the service was impeccable and I wouldn't hesitate to recommend to anyone looking for new windows. They were prompt, REALLY tidy, professional and hard working. We will definitely recommend to friends and family. Thank you very much!
(note: pics were taken in progress but they took much better ones!)

Review Image 1 for MP Windows Direct Ltd by Sarah Christie 
review stars review stars review stars review stars review stars   6th December 2021
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
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MP Windows replaced all of our old wooden windows with a complete new set of uPVC ones, our old patio doors with French ones, and also installed new front and back doors. Martin and his team had been recommended by a couple of our neighbours and we were delighted with the service, products and assistance given during the planning process.
There was no hard sell, he kept us informed throughout the process and did exactly as he promised at every stage. The actual installation was smooth and stress-free, taking about 4 days and with nothing left to tidy up at the end. We couldn't have asked for a better experience or be happier with the finished product.
We would certainly highly recommend MP to anyone.
review stars review stars review stars review stars review stars   24th November 2021
Value of Products/Services or Work Performed: £1001 - £5000
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I had bedroom window replaced by Martin. Very pleased with quality of window and work. He did the job very efficiently and made sure window was working all right, and showed me how to use it. The room was left clean and tidy after he was finished. Great job, well done!
review stars review stars review stars review stars review stars   18th November 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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Martin and his team are truly professionals and very honest. They replaced all the windows in my flat and they were always neat, tidy and very clean, they left no mess. We are very happy with the job and definitely we highly recommend M P Windows.
review stars review stars review stars review stars review stars   19th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Martin replaced my patio doors and side panels to give me more ventilation in my living room. Martin and his team were totally professional during the whole process. I didn’t have to clean after the job was finished as they were very tidy workers cleaned up any little mess there was. I totally recommend MP Windows.

Review Image 1 for MP Windows Direct Ltd 
review stars review stars review stars review stars review stars   15th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Can't recommend the team at M P Windows enough! Great communication from requesting a quote through to the windows being fitted. Windows look fantastic and I think they left the flat tidier than it was before they started!
review stars review stars review stars review stars review stars   10th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Martin was very reliable turning up to price the job and carry out the work exactly when he said he would.

He and the team were exceptionally professional on the day of the work but at the same time very personable.

They were super efficient and left the house as they found it.

I would defiantly use Martin again and highly recommend to anyone considering my new windows/doors.
review stars review stars review stars review stars review stars   22nd September 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Martin and his team replaced our six windows in two days. Their work was completed to a really high standard and they were very courteous and clean. Would definitely recommend and would use them again.

review stars review stars review stars review stars review stars   9th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of an existing back door.
Martin was very knowledgeable and understood exactly what I wanted.
More than happy with the cost, he worked quickly, was very thorough and made sure everything was tidy and working correctly before he left.

He will certainly be my go to, if we need anything else replaced.

review stars review stars review stars review stars review stars   18th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Love my new patio door another top notch job wouldn't use any other company for windows or doors.

Review Image 1 for MP Windows Direct Ltd 
review stars review stars review stars review stars review stars   16th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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We had two windows and a back door replaced. MP Windows were very efficient, professional and the work carried out was to a high standard which was excellent for us. They were friendly and courteous and they didn't leave any mess. Overall a great job and would definitely recommend them
review stars review stars review stars review stars review stars   13th August 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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Replacement of all double glazed doors and windows.

Fantastic quality of product and service, with great attention to detail. Delivered everything promised within the timescales agreed in a professional, friendly manner. Left the property clean and tidy.

Would highly recommend.
review stars review stars review stars review stars review stars   28th July 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent workmanship by M and the team. First class job and their attention to detail was 100%. We have other work in the pipeline and we will definitely be getting M and the team back. Fab!

Review Image 1 for MP Windows Direct Ltd by Alison McGillivray 
review stars review stars review stars review stars review stars   10th July 2021
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
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We had all our windows replaced with sash and case double glazed units. The windows are excellent quality and really good value for money. The team that installed them left everything clean and tidy, putting our shutters back up. When we were looking for quotes and advice at the time we were considering replacing our windows Martin took time to advise us. There was no sales tactics. Would recommend MP windows to anyone. Excellent service.

Review Image 1 for MP Windows Direct Ltd by Callum Pigott 
review stars review stars review stars review stars review stars   9th July 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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I’ve been using this company for 20 years and have always found them reliable and can be sure of a high standard of workmanship. The product the use is very high quality and I’ve never had any problems.
review stars review stars review stars review stars review stars   10th June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Just had 5 replacement windows and new front door installed by Martin and his team

From start to finish the job was a great experience using MP Windows

The quality of the windows/door is first class as is the workmanship of this company
From first meet to installation I couldnt be happier with the end result

If you are looking for an experienced double glazing firm to do your work then I wouldnt hesitate in recommending MP Windows,great job well done
review stars review stars review stars review stars review stars   19th May 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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We had a complete new set of uPVCwindows and front and back doors installed.
We chose MP Windows as they had been recommended to us by a neighbour and we were really happy with both the product and service. Fitting was quick and easy and communication about when it was going to happen was good. The house was left in great condition, no need to redecorate or tidy up behind them. They worked respectfully (everyone working at home currently due to covid!), quickly and were punctual. We're very pleased with the overall job and the windows and doors look great. We have an intruder alarm system which they could incorporate into the new surrounds and they even re-fitted the cat flap for us!
review stars review stars review stars review stars review stars   4th May 2021
Value of Products/Services or Work Performed: £1001 - £5000
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I had 4 windows replaced by MP Windows last week. The work had been arranged back in November, but due to lockdown this was postponed. MP Windows kept me updated over the following months so I never felt forgotten about. The team showed up at the expected time to do the work and replaced all 4 windows that day. They were very professional, friendly and respectful. There was no mess and everything was vacuumed and all debris removed. I am so pleased with my new windows and already notice a difference in my flat (no draughts). I would recommend MP Windows, without hesitation. Thank you, Martin.
review stars review stars review stars review stars review stars   4th May 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Martin is very friendly to deal with, straightforward about options and no big sales pitch. We had windows replaced in two rooms. Martin and his son came and dealt with them efficiently and quickly. They also tidied up! They have made a fantastic difference to our living room, we no longer have a gale blowing through every time it's windy. They look great and are excellent quality. I wouldn't hesitate in recommending his firm.
review stars review stars review stars review stars review stars   10th March 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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M P Windows fitted double glazing windows to our property. Martin gave us excellent advice and a very detailed estimate. Work was carried out within an agreed timescale to a very professional standard. Would not hesitate to recommend this company.

review stars review stars review stars review stars review stars   21st December 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Replaced my windows and doors. Really happy with all aspects of the work from the discussion of the details when specifying to the quality of the finished installation. Work carried out to agreed schedule, efficiently and cleanly. Happy to recommend.
review stars review stars review stars review stars review stars   7th October 2020
Value of Products/Services or Work Performed: £1001 - £5000
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New windows and front door. To be fair we didn't shop around and only asked for a quote from MP based on website customer ratings and we wanted someone local. Liked Martin as soon as we met him. Straight forward and honest. Kept in regular contact after placing our order and did the work professionally, tidied up when finished. Delighted with the end result and would definitely use Martin again if required.

review stars review stars review stars review stars review stars   2nd October 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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M P windows replaced all our windows and patio doors.
We would highly recommend Martin. Great workmanship, very reliable, very good on price and left the job very tidy.
Martin is also very friendly and trustworthy.

review stars review stars review stars review stars review stars   29th August 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Martin Pollard fitted ten new windows for us. From first contact to the final finishing touches he was highly professional and very caring about the job. Everything happened on time, the work is excellent and to a high standard. MP Windows was recommended to us by several people and we had also seen previous work done by Martin in our area. It has been a pleasure to have the work done by him.
review stars review stars review stars review stars review stars   26th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I have used M P Windows several times and just had a new patio door and window fitted last week. I wouldn't hesitate to recommend them for value for money and great service, and I wouldn't use anyone else!
review stars review stars review stars review stars review stars   7th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Martin provided an excellent service from start to finish. The job was handled efficiently, with minimum disruption and everything was left in good order at the end. Communication was good throughout. We are delighted with our new windows and front door.
review stars review stars review stars review stars review stars   30th July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I have no hesitation in highly recommending MP Windows. This is the second time we have asked Martin to replace windows and a door to our property and we are relighted with the result! Martin is very Knowledgable & professional in his approach. Fred the cat thinks he did a purrrfect job of installing his new cat flap too!
Thanks Martin

review stars review stars review stars review stars review stars   23rd July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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We are new to the area and were recommended to MP Windows. This proved to be an excellent recommendation. Martin (from MP Windows) was punctual on all visits, gave good advice and a competitive quote. He kept in touch throughout the Covid-19 crisis and as soon as was possible arranged for the installation of the rear door and patio doors to take place. He completed the work in a day, with the excellent assistance of Rab, leaving the area clean and tidy. They both observed all precautions in respect of Covid=19. The quality of the product and workmanship was excellent. I have no hesitation in recommending MP Windows. Thank you Martin and Rab (and Graeme). Pleased you enjoyed the coffee!!!
review stars review stars review stars review stars review stars   22nd July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I’ve used MP twice now and most recently had 3 new PVC windows and a front door fitted. The majority of the work was completed in one day and the place was left spotless. Excellent service and would use again in the future.

review stars review stars review stars review stars review stars   15th July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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House windows replaced - one of the windows being replaced with French doors. Very professional workmanship from start to finish; delighted with the end result!
review stars review stars review stars review stars review stars   31st March 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Couldn't recommend Martin enough. He was prompt, efficient and very fair on pricing. The work was carried out to a high standard and our finished windows look excellent.

Review Image 1 for MP Windows Direct Ltd by Andy Mackie 
review stars review stars review stars review stars review stars   26th March 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Martin fitted 3 double glazed windows to replace old sash and case windows in a rental property. The work was done to a superb standard and Martin was very clean and tidy, you'd never have known he was there apart from the new windows. Very pleased.
review stars review stars review stars review stars review stars   17th March 2020
Value of Products/Services or Work Performed: £1001 - £5000
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We had two windows and kitchen door fitted in a day.
Wouldn't hesitate to use M P Windows again.
review stars review stars review stars review stars review stars   6th March 2020
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
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We've just had 7 sash n case style windows installed by MP Windows to the front of our property. They look amazing! Martin and Rab were very professional and all work was finished to a very high standard. I would have no hesitation in recommending them or using them again.
review stars review stars review stars review stars review stars   13th December 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Brilliant all round service, had new door and full house of windows replaced.
Would fully recommend this company 5 stars
review stars review stars review stars review stars review stars   7th December 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Supply and fit 4 off tilt and turn windows. Excellent service at a very fair price. Using a local company where the installer (rather than a sales person) viewed and priced the works lead to a smooth and efficient installation - which is something i have found lacking in the past when I have used large nationwide companies.
review stars review stars review stars review stars review stars   3rd December 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Recently had a new back door installed. Very pleased with the door,great service.
Would certainly recommend this company.
review stars review stars review stars review stars review stars   2nd December 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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Martin supplied and fitted 10 new windows, a front door, side door and 2 automated garage doors. He worked with Rab to install the new units and provided a professional service. The quality of the joinery is excellent as is the quality of the units they supplied. Both Martin and Rab are experienced tradesmen who arrived when they said they would, did a great job and left our house clean and tidy at the end of each day’s installation. We have further modernisation work to complete and we will not hesitate to use Martin again.
review stars review stars review stars review stars review stars   30th November 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I have used MP windows for house and rented properties .
I am delighted with martins services and windows .
In fact I just call him up and arrange for my tenants to deal directly .

The actual windows are superior to CR Smiths
review stars review stars review stars review stars review stars   29th November 2019
Value of Products/Services or Work Performed: £2,500
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5 new windows installed. Excellent service. Would highly recommend.
review stars review stars review stars review stars review stars   7th November 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Work that was done First Class. House was left spotless arrived on time . Would highly recommend Martin and crew anytime.
review stars review stars review stars review stars review stars   31st October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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We had a new back door and 3 windows replaced. Quote was reasonable and similar to other places. Martin provides excellent service from the start. He was quick to reply to enquiries and to provide quotes. The work done was excellent, the windows and doors seem to be of good quality. They fitted them all with no issues and tidied up after.
No problems recommending them to others and would use again easily.
review stars review stars review stars review stars review stars   24th October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement windows in flat.Martin gave sound advice,dealt with all enquiries efficiently and carried out all work in a professional manner removing the old windows and making the rooms tidy using their own hoover.
review stars review stars review stars review stars review stars   13th September 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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We had all our old windows replaced - 11 in total. All the wood surrounds were replaced in oak which many other firms were not willing to do or quoting huge premiums over the standard price for. Martin was recommended by a colleague, his price was competitive and his willingness to supply the oak made us choose them.

We had also been told that the original windows boxes would need replaced but Martin said it was unlikely and they would look at them properly when the old windows were removed, replacing them only if required. Turned out to be nothing wrong with them so they were left in place.

We had one small issue but as soon as it was brought to Martin's attention he sent Rab (the joiner) round to fix. We are delighted with the work done by Martin and Rab - especially given the challenge of fitting oak surrounds. We have already recommended MP windows and will be happily do so again.

Review Image 1 for MP Windows Direct Ltd by Allan Fyfe 
review stars review stars review stars review stars review stars   8th August 2019
Value of Products/Services or Work Performed: £6,500
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We had an excellent service from Martin from initial enquiry through to completion of the work of quite a large job of windows and doors replacement. All emails were answered the same day, the estimate was very detailed. Martin and joiner Rab, were friendly, helpful and arrived on time/as stated. The area was left tidy and clean at the end of each day. I have no hesitation in recommending this company and indeed intend to use them next year for a conservatory repair/refurbish.
review stars review stars review stars review stars review stars   10th July 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Recently had our windows replaced by Martin on recommendation from numerous neighbours, and he didn’t disappoint. Excellent service, value for money and we are really impressed with the quality of the windows. Very quick, clean and efficient service, would not hesitate to recommend.

review stars review stars review stars review stars review stars   9th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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Martin fitted a new back door for us with the design and look we requested. He gave us a competitive quote and carried out the work to our total satisfaction. He arrived at the arranged time and completed the work efficiently and tidily.
It’s not the first installation MP has done for us and we still get people admiring the front door and windows he fitted several years ago.
We would have no hesitation in recommending Martin if want replacement doors or windows.
review stars review stars review stars review stars review stars   16th June 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Martin has just installed new windows and his work is outstanding. Trustworthy, reliable and very clear and tidy. Have had him before and certainly will have him again. We will not hesitate to recommend him to anyone.

review stars review stars review stars review stars review stars   24th May 2019
Value of Products/Services or Work Performed: £1001 - £5000
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All brand new windows fitted throughout my house. Brilliant service, windows look great. Would definitely recommend!
review stars review stars review stars review stars review stars   24th May 2019
Value of Products/Services or Work Performed: £1001 - £5000
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All new double glazing windows fitted. Excellent service and very reliable! Thanks again
review stars review stars review stars review stars review stars   3rd May 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent quality of finish. Friendly. Cleaned up after himself. Worked with a second joiner who was on a par with Martin. Very quick and efficient service.
review stars review stars review stars review stars review stars   28th April 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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We had a number of new windows fitted, some other glazing in existing windows replaced, and internal glass doors replaced with safety glass. Throughout the process, Martin was always reliable, helpful, professional and skillful. I have no hestitation at all in recommending him very highly.

review stars review stars review stars review stars review stars   20th April 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Martin fitted a new front and back four for us. He is very reliable and always does a fantastic job. I would highly recommend to anyone and would definitely use again.

review stars   20th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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I’ve previously had work done by Martin on two other occasions when he did a fantastic job fitting 2 new external doors & 6 external windows. On both occasions I’ve left him a really positive 5* review.
However, on this occasion I’ve felt let down by the service provided.
Hence this negative review.
Ive found Martins communication on this occasion to be far from professional.
I contacted him 6 weeks ago in regards to replacing the locks on both external doors and as yet the issue remains unfixed.
Martin was meant to do the job 3 weeks ago but didn’t show and I’ve heard nothing since. It’s disappointing to say the least.
Moderator Response
Reply from the business owner.

I had a call from Roddy Maughan regarding the loss of a set of keys lost by himself may I add. He asked me if I could replace both the front door and back door cylinders. I ordered 2 sets of thumb turn cylinder replacements. I discussed the type of of cylinders with him. He contacted me to tell me he did not want that type of cylinder. I ordered 2 new cylinders.

I did explain I was extremely busy and I would get to him as soon as I could. I did call at the house on spec when I was passing but there was no one at home. I can only apologise for what has happened and make no excuses for it. As a person and as a Company I try to give 100% every time but on this occasion I have not done so which again I apologise.
review stars review stars review stars review stars review stars   11th March 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Reliable, trustworthy, clean and tidy.

review stars review stars review stars review stars review stars   5th March 2019
Value of Products/Services or Work Performed: £6,000
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Martin provided us with a prompt, tidy service and great results. He has a friendly and considerate approach and went out of his way on a number of occasions. Really happy with the results!

review stars review stars review stars review stars review stars   23rd February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Delighted with the service we had by Martin and his team. Excellent value for the 7 windows we had fitted, and all done very professionally over 2 days. Contacting Martin was very easy, and he was a very nice person to deal with from the quote to the work.

Would definitely recommend.
review stars review stars review stars review stars review stars   22nd February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Martin just fitted a new front door for me in Port Seton. His workmanship is excellent and surpassed my expectations. I am well pleased with the job and would have no hesitation in recommending M P Windows to anyone.

Review Image 1 for MP Windows Direct Ltd by Lynn Harrison 
review stars review stars review stars review stars review stars   31st January 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Professional and friendly.

Exceedingly good value for quality windows. Full house done over two days of very hard work and zero mess left behind.

Martin was easily contactable which made a big difference. Wouldn't hesitate to recommend to anyone.

They also very much got my puppys seal of approval!

review stars review stars review stars review stars review stars   2nd January 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Door supplied and fitted at very short notice. Door is beautiful, well fitted and totally secure. Old door removed and absolutely no mess. Professional, friendly and efficient tradesman, reliable and trustworthy.
review stars review stars review stars review stars review stars   24th December 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Great service from start to finish. Reliable and friendly and really pleased with the end result. Would definitely recommend.

review stars review stars review stars review stars review stars   11th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Quality of work, tidiness and attention to detail was exceptional, with the work being completed spot on time. I would have no hesitation in recommending them to anyone, genuinely nice guys.
review stars review stars review stars review stars review stars   11th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service from start to finish. I LOVE my new patio doors, wish I’d got them years ago, good price and super, clean work! Martin provided a prompt inspection and estimate and I had every confidence that he’d carry out a professional job! I’d definitely use the company again and recommend them to everyone.
Thanks, Martin!
review stars review stars review stars review stars review stars   4th December 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Great service at every stage from coming out to quote to clearing up. Really pleased with the windows and doors and would definitely recommend (have done already).
review stars review stars review stars review stars review stars   6th November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Fantastic service from start to finish. Great job all complete on time and would hardly have know such a big job had been done when I got home.
review stars review stars review stars review stars review stars   5th November 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Quality windows as well as patio doors, professionally fitted and cleaned up afterwards. Friendly and efficient. Would definitely recommend.

review stars review stars review stars review stars review stars   1st November 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Friendly and professional, will definitely use again and would not hesitate to recommend.
review stars review stars review stars review stars review stars   1st November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Another excellent job from Martin. New door was fitted so well you wouldn’t know that he had replaced a door. No mess left at all. Highly recommend Martin if you are looking for replacement doors or windows.
review stars review stars review stars review stars review stars   14th August 2018
Value of Products/Services or Work Performed: £1001 - £5000
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We had a new front door fitted by Martin.
Price,service, quality all very good hassle free and easy. Would highly recommend
review stars review stars review stars review stars review stars   10th August 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Martin arrived when stated, worked solidly for two days fitting front windows, French windows and front door. Very happy with the finished product. We got a few quotes before going with Martin and he was very reasonably priced, would highly recommend.
review stars review stars review stars review stars review stars   10th August 2018
Value of Products/Services or Work Performed: £7,000
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MP windows supplied a full set of double glazed windows to our property. I compared other quotations and reviews before contracting MP, however, they were prompt with their quotation and returned all calls throughout the process.

They did what they said they would do and when, which I feel is important, many traders I have come across are not very prompt or do not turn up at all, however, Martin and his team were outstanding. Their product is also of excellent quality.

Happy to recommend!!
review stars review stars review stars review stars review stars   6th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Martin supplied and fitted new front door at my property. Very pleased with his work and at a lower price than well-advertised suppliers.

review stars review stars review stars review stars review stars   30th July 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Martin was very neat. High quality workmanship and he was very personable. Work completed on date and within timescale. Highly recommended.
review stars review stars review stars review stars review stars   23rd July 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I had a full set of windows fitted to my home, I'm lost for words. All I can say is windows of quality, well fitted to perfection. Well admired by family and friends, and the tradesman fitted them and the surrounds to a perfect and tidy finish. I can't thank you enough.
review stars review stars review stars review stars review stars   6th June 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Five star service from start to finish, from contacting to completion.

Will be recommending to all.

review stars review stars review stars review stars review stars   2nd May 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I was told about MP Windows by family members who had had windows fitted by them. I was very pleased with the quality of the products. Windows were fitted quickly on the pre-arranged date.
Friendly and efficient service. Old windows and debris cleared away.
Very happy with the job.
review stars review stars review stars review stars review stars   4th April 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Extremely professional job with a top quality finish throughout, covering all aspects of the work they undertook.
The professionals carrying out the work were extremely courteous and kept us informed of progress being made.

review stars review stars review stars review stars review stars   7th March 2018
Value of Products/Services or Work Performed: £3,750
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Review Comments
Replacement of windows. Double glazed windows installed in the same style as the original windows.

This is the second time I have used MP Windows because my first experience was first class. The second experience was as good as the first - the ease of organising time for quotation; we were shown the replacement windows before they were installed; the installation was speedy and efficient.

All dates suggested by MP Windows were kept. It's a first class service.

review stars review stars review stars review stars review stars   5th February 2018
Value of Products/Services or Work Performed: £1,850
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Two replacement doors.

Excellent company, have used them previously for double glazing throughout the house.

review stars review stars review stars review stars review stars   17th November 2017
Value of Products/Services or Work Performed: £5,200
Review Comments
Replace existing double glazed windows for new ones on the upstairs of the property to match downstairs: Very satisfied with the work done.  Clean, tidy and fantastic workmanship.  Reliable, on time and didn't leave until the job was complete.

review stars review stars review stars review stars review stars   13th November 2017
Value of Products/Services or Work Performed: £2,350
Review Comments
Replacing 5 windows: Martin and his colleague did a very satisfactory job and cleaned up after the job was completed.  No complaints at all.

review stars review stars review stars review stars review stars   2nd November 2017
Value of Products/Services or Work Performed: £2,300
Review Comments
Martin removed my two external doors (front and back).  Martin installed my two new external doors (front and back).  Martin took away all debris and mess.  Martin left my property as he found it: Martin did an absolutely fantastic job on our doors.  They look stylish and are very secure.  From the free quotation process through to the job completion, Martin has provided us with first class communication, reliability, professionalism and outstanding workmanship.  We will be using him again and recommending him to others.

review stars review stars review stars review stars review stars   9th October 2017
Value of Products/Services or Work Performed: £6,000
Review Comments
Full replacement of 6 windows plus door in our ex local authority 2nd floor flat in Musselburgh.  This included full removal of the old windows (including old sash cases) and removal of the old door and frame.  All old windows and doors were removed and disposed of by MP Windows: We are delighted with the end result.  Job was completed within the timescale estimated.  Service was second to none and Martin kept us informed of progress.  Neighbours have also commented about how good the windows look from the outside and have asked who installed the windows.  I would have no hesitation in recommending MP Windows.

review stars review stars review stars review stars review stars   20th September 2017
Value of Products/Services or Work Performed: £3,350
Review Comments
6 x new windows: Great job, would recommend

review stars review stars review stars review stars review stars   25th August 2017
Value of Products/Services or Work Performed: £1,500
Review Comments
Replaced three windows: No comment given on form but customer gave 10/10 scores for each question.

review stars review stars review stars review stars review stars   2nd August 2017
Review Comments
Windows sealed and new skylight: This trader could have said I needed new windows but said they just needed re-sealed.  I ask the trader to do the job at a time that suited me so he could work with the roofer so all the work was done at the same time.  Fab job.  Windows are fab now and skylight now lets in so much light, as he said it would.

review stars review stars review stars review stars review stars   9th June 2017
Value of Products/Services or Work Performed: £3,720
Review Comments
Replacement windows x 5, replacement front door and furnishings.  Frosted glass panel beside front door: Extremely happy with work done on my property.  Job commenced when scheduled and finished on time.  All work was carried out to a high standard and in a professional manner.  I would highly recommend MP Windows, Inveresk Mills Industrial Park, Musselburgh.