In association with East Lothian Council
East Lothian
Trusted Trader

M P Windows

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 5.0 out of 5 based on 174 reviews and feedback
M P Windows
Unit 5, Inveresk Mills Industrial Park
Musselburgh
EH21 7UQ
0131 665 0881

Business Information

Based in the Lothian region we are a family run company who offer a truly personal service.

Our owner Martin Pollard believes in dealing directly with each customer, ensuring that his years of experience and expert knowledge goes into every quote we do.

Trader Map Location

Reviews and Feedback

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5.0 out of 5 based on 174 reviews.
Order by:
review stars review stars review stars review stars review stars   13th December 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Brilliant all round service, had new door and full house of windows replaced.
Would fully recommend this company 5 stars
review stars review stars review stars review stars review stars   7th December 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Supply and fit 4 off tilt and turn windows. Excellent service at a very fair price. Using a local company where the installer (rather than a sales person) viewed and priced the works lead to a smooth and efficient installation - which is something i have found lacking in the past when I have used large nationwide companies.
review stars review stars review stars review stars review stars   3rd December 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Recently had a new back door installed. Very pleased with the door,great service.
Would certainly recommend this company.
review stars review stars review stars review stars review stars   2nd December 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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Martin supplied and fitted 10 new windows, a front door, side door and 2 automated garage doors. He worked with Rab to install the new units and provided a professional service. The quality of the joinery is excellent as is the quality of the units they supplied. Both Martin and Rab are experienced tradesmen who arrived when they said they would, did a great job and left our house clean and tidy at the end of each day’s installation. We have further modernisation work to complete and we will not hesitate to use Martin again.
review stars review stars review stars review stars review stars   30th November 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I have used MP windows for house and rented properties .
I am delighted with martins services and windows .
In fact I just call him up and arrange for my tenants to deal directly .

The actual windows are superior to CR Smiths
review stars review stars review stars review stars review stars   29th November 2019
Value of Products/Services or Work Performed: £2,500
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5 new windows installed. Excellent service. Would highly recommend.
review stars review stars review stars review stars review stars   7th November 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Work that was done First Class. House was left spotless arrived on time . Would highly recommend Martin and crew anytime.
review stars review stars review stars review stars review stars   31st October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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We had a new back door and 3 windows replaced. Quote was reasonable and similar to other places. Martin provides excellent service from the start. He was quick to reply to enquiries and to provide quotes. The work done was excellent, the windows and doors seem to be of good quality. They fitted them all with no issues and tidied up after.
No problems recommending them to others and would use again easily.
review stars review stars review stars review stars review stars   24th October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement windows in flat.Martin gave sound advice,dealt with all enquiries efficiently and carried out all work in a professional manner removing the old windows and making the rooms tidy using their own hoover.
review stars review stars review stars review stars review stars   13th September 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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We had all our old windows replaced - 11 in total. All the wood surrounds were replaced in oak which many other firms were not willing to do or quoting huge premiums over the standard price for. Martin was recommended by a colleague, his price was competitive and his willingness to supply the oak made us choose them.

We had also been told that the original windows boxes would need replaced but Martin said it was unlikely and they would look at them properly when the old windows were removed, replacing them only if required. Turned out to be nothing wrong with them so they were left in place.

We had one small issue but as soon as it was brought to Martin's attention he sent Rab (the joiner) round to fix. We are delighted with the work done by Martin and Rab - especially given the challenge of fitting oak surrounds. We have already recommended MP windows and will be happily do so again.

Review Image 1 for M P Windows by Allan Fyfe 
review stars review stars review stars review stars review stars   8th August 2019
Value of Products/Services or Work Performed: £6,500
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We had an excellent service from Martin from initial enquiry through to completion of the work of quite a large job of windows and doors replacement. All emails were answered the same day, the estimate was very detailed. Martin and joiner Rab, were friendly, helpful and arrived on time/as stated. The area was left tidy and clean at the end of each day. I have no hesitation in recommending this company and indeed intend to use them next year for a conservatory repair/refurbish.
review stars review stars review stars review stars review stars   10th July 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Recently had our windows replaced by Martin on recommendation from numerous neighbours, and he didn’t disappoint. Excellent service, value for money and we are really impressed with the quality of the windows. Very quick, clean and efficient service, would not hesitate to recommend.

review stars review stars review stars review stars review stars   9th July 2019
Value of Products/Services or Work Performed: £1 - £1000
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Martin fitted a new back door for us with the design and look we requested. He gave us a competitive quote and carried out the work to our total satisfaction. He arrived at the arranged time and completed the work efficiently and tidily.
It’s not the first installation MP has done for us and we still get people admiring the front door and windows he fitted several years ago.
We would have no hesitation in recommending Martin if want replacement doors or windows.
review stars review stars review stars review stars review stars   16th June 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Martin has just installed new windows and his work is outstanding. Trustworthy, reliable and very clear and tidy. Have had him before and certainly will have him again. We will not hesitate to recommend him to anyone.

review stars review stars review stars review stars review stars   24th May 2019
Value of Products/Services or Work Performed: £1001 - £5000
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All brand new windows fitted throughout my house. Brilliant service, windows look great. Would definitely recommend!
review stars review stars review stars review stars review stars   24th May 2019
Value of Products/Services or Work Performed: £1001 - £5000
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All new double glazing windows fitted. Excellent service and very reliable! Thanks again
review stars review stars review stars review stars review stars   3rd May 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent quality of finish. Friendly. Cleaned up after himself. Worked with a second joiner who was on a par with Martin. Very quick and efficient service.
review stars review stars review stars review stars review stars   28th April 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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We had a number of new windows fitted, some other glazing in existing windows replaced, and internal glass doors replaced with safety glass. Throughout the process, Martin was always reliable, helpful, professional and skillful. I have no hestitation at all in recommending him very highly.

review stars review stars review stars review stars review stars   20th April 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Martin fitted a new front and back four for us. He is very reliable and always does a fantastic job. I would highly recommend to anyone and would definitely use again.

review stars   20th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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I’ve previously had work done by Martin on two other occasions when he did a fantastic job fitting 2 new external doors & 6 external windows. On both occasions I’ve left him a really positive 5* review.
However, on this occasion I’ve felt let down by the service provided.
Hence this negative review.
Ive found Martins communication on this occasion to be far from professional.
I contacted him 6 weeks ago in regards to replacing the locks on both external doors and as yet the issue remains unfixed.
Martin was meant to do the job 3 weeks ago but didn’t show and I’ve heard nothing since. It’s disappointing to say the least.
Moderator Response
Reply from the business owner.

I had a call from Roddy Maughan regarding the loss of a set of keys lost by himself may I add. He asked me if I could replace both the front door and back door cylinders. I ordered 2 sets of thumb turn cylinder replacements. I discussed the type of of cylinders with him. He contacted me to tell me he did not want that type of cylinder. I ordered 2 new cylinders.

I did explain I was extremely busy and I would get to him as soon as I could. I did call at the house on spec when I was passing but there was no one at home. I can only apologise for what has happened and make no excuses for it. As a person and as a Company I try to give 100% every time but on this occasion I have not done so which again I apologise.
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