Supported by
Society of Chief Officers of Trading Standards in Scotland
Trusted Trader

Archived News and Updates

For any media or PR enquiries about any official Trusted Trader scheme displayed on this website, please use our contact form. Provide as much information as possible and we will forward your request to the relevant department.

William Chambers Statue relocation

News: Tuesday 13 September 2016

William Chambers Statue relocation
Trusted Trader member Greig Sivills, owner of Torus Stonecraft, discusses his firm's recent involvement with the William Chambers Statue relocation. Torus Stonecraft was tasked with dismantling the statue plinth, cleaning and repairing the stonework. view video

Advice and FAQs to the stair lighting and maintenance policy

News: Tuesday 19 July 2016

Stairwell Lighting image
As of 1 July 2016 The City of Edinburgh Council now only provide a repair and maintenance service to stair lighting in blocks where the council owns properties.

Here is the official response to landlords' and residents stair lighting questions from the Senior Electrical Engineer for The City of Edinburgh Council. read more

Edinburgh Trusted Trader is officially 12 months old

News: Wednesday 15 June 2016

Edinburgh Trusted Trader is officially 12 months old
The Edinburgh Trusted Trader scheme has been officially live for 12 months.

I would like to say a big thank you to all of the Edinburgh Trusted Traders on behalf of Trading Standards and support staff for your hard work and professionalism. read more

Changes to stair lighting policy in privately owned blocks

News: Wednesday 11 May 2016

Stairwell Lighting image
From 1 July 2016 The City of Edinburgh Council will only provide a repair and maintenance service to stair lighting in blocks where the council owns properties.

After this date the council will no longer maintain stair lighting in blocks where all properties are privately owned. read more

Trusted Trader teams up with Alzheimer Scotland

News: Wednesday 16 March 2016

Alzheimer Scotland
A new partnership aimed at helping people with dementia has been set up by Scotland Trusted Trader and Alzheimer Scotland.

Councillor Ricky Henderson, said: "This new partnership complements our anti-stigma initiative, which aims to encourage people to be more aware of people who live with dementia." read more

Edinburgh Trading Standards Update February 2016

News Update: Friday 19 February 2016

Dementia Friends Scotland
Over the past few months, I have been working with Alzheimer’s Scotland to allow our Trusted Trader members to carry the Dementia Friends logo on completion of a basic awareness course.

The course is about awareness of dementia and treating sufferers or those you suspect may be suffering from dementia with sensitivity and respect. read more

Talking Scotland Trusted Trader

Press Release: Tuesday 8 December 2015

TrustedTrader phone operator image
There is now another way to find a Scotland Trusted Trader. Residents can now call a dedicated number, 0131 513 9921 between 8 am and 11 pm, seven days a week and get help finding the trader they need.

It has been set up following Edinburgh residents’ feedback and consultations with Edinburgh Trading Standards. read more

Why Scotland Trusted Traders stand out above the crowd

News Update: Friday 6 November 2015

The Chest, Heart & Stroke Scotland charity
It's nice to be able to show the positive side to traders and counter some of the rogue trader perception and stereotypes.

One trader recently achieved this in a very humbling and generous fashion. read more

Edinburgh Trading Standards Update October 2015

News Update: Friday 9 October 2015

Consumer Rights Act 2015
You may be aware that there has recently been a change to the law in the UK.

On the 1st October the Consumer Rights Act 2015 came into force. This replaces the Sale of Goods Act 1979 and also makes changes that affect suppliers of services. read more

10 Years of Trusted Trader 2005 - 2015

Press Release: Friday 31 July 2015

10 Years of Trusted Trader 2005 - 2015
2015 marks a special year for Trusted Trader, as it is 10 years since the launch of the official Trading Standards Trusted Trader scheme.

Trusted Trader was launched by Dundee City Council in 2005. read more

2015 TSI Conference free prize draw winner

Press Release: Monday 13 July 2015

TSI Conference free prize draw winner
A free prize draw competition was held at this year's Chartered Trading Standards Institutes annual conference at Bournemouth, by Trusted Directory Services who host and manage the Scotland Trusted Trader scheme. read more

Scottish Trusted Trader scheme joins Ombudsman Services

Press Release: Thursday 9 July 2015

Trusted Trader joins Ombudsman Services
Today, Scottish Trusted Traders – the endorsement scheme for traders who provide home improvements and repairs or vehicle repairs and servicing, such as plumbers, electricians, decorators and garages - has joined Ombudsman Services. read more

Trusted Trader at the CTSI Conference 2015

Event: Monday 29 June - Thursday 02 July 2015

Chartered Trading Standards Institute conference
TDS who manage and support Scotland Trusted Trader on behalf of The City of Edinburgh Council were proud to showcase the Scotland Trusted Trader scheme at this years Trading Standards conference.
read more

Trusted Trader Scheme Launched in Edinburgh

Press Release: Thursday 18 June 2015

Edinburgh Trusted Trader official launch
A new online directory designed to help residents choose contractors with confidence - Scotland Trusted Trader - was launched at the City Chambers today. read more

Business Gateway "Meet the Buyer"

Event: Wednesday 27 May 2015

Trusted Trader at the Meet the Buyer event, Waverley Court
Scotland Trusted Trader was at Wednesday's Business Gateway "Meet the Buyer" event, hosted at Waverley Court. Clive from Customer Services and Tom from Trading Standards were on the stand.
read more

Calling all trusted traders in Edinburgh

Press Release: Thursday 15 January 2015

Calling all trusted traders in Edinburgh
Calling all traders – a secure online public directory of contractors is being launched in the Capital.

The Trusted Trader scheme is being set up by The City of Edinburgh Council in response to demand for a “go-to” list of reputable businesses when people need work or repairs carried out. read more