Ideal Electrical Solutions (UK) Limited

As someone who has small infrequent needs for tradespeople, I can find it infuriating trying to find quality companies that care.

IES are a godsend in this regard. I have used them 3 times over 5 or so years now, and right from initial contact I get the distinct impression that my custom is important to them. They turn up promptly at the agreed time. The quality of their work is high. Their price is clear up front and fair. After sales communication - to confirm that the work is satisfactory and to provide the invoice - is clear and helpful. I have never had to chase them for anything.

I would highly recommend them, and would certainly use them again.

I'm going to start with the negatives. I had overhead lighting fitted into my flat, it was floor-lighting only. Instead of raggling the living room wall, the electrician raggled areas of the mains light wire in, then trailed a 4-metre length above the picture rail and tucked it in. It's clear what happened - they estimated 2 days with 2 electricians, it was trickier than it looked, they ran out time, and took an unacceptable shortcut. Also, the light fittings were not aligned centrally.

Additionally, they used my brand new dustpan and brush to clean up, broke the handle and didn't say anything.

I'm giving 3 stars because I had the electrician who took the shortcut's mobile number and called him and he came round and did what I'm sure he knows he should have done in the first place the following morning. I was also reimbursed for the dustpan and brush.

All things considered, I'm happy with the end result and they righted their wrongs very quickly.

I've used IES on a number of occasions over the years for private domestic work and they are consistantly reliable and efficient.

IES offer a professional service and they actually turn up on time and keep you informed throughout the process unlike a lot of other Edinburgh based tradesmen who charge over the top prices, provide inadequate work and decide whether they will turn up on the day or not.

IES even offer an online payment system which keeps track of your jobs and allows easy payments.

IES are a professional firm which I would thoroughly recommend and will use again in the future.

Ideal did my electrical safety certification, installation of new fuse box and house smoke alarms.

Ideal communicated well, were competent, timely and easy to work with.

Ideal Electrical carried out an EICR within hotel we manage, carried the testing out with high standards within the time allocated

Ideal carried out a lighting installation at the front of our property highlighting our signage, very happy with the standard of work left.

IES carried out fixed wire testing in our commercial property then went on to do the repairs required. Vary happy with the service we received.

IES identified an issue with our light in kitchen, stripped out broken parts and repaired

IES carried out a 3 phase board installation as well as carrying out an EICR. Very happy with the work left and we wont hesitate to call again.

Needed some items PAT tested quickly and they were done within within a couple of hours. Will be using this service again as it's just so convenient and the folks were so friendly and helpful.

Mark and his team are professional and reliable, I have used this company for the last couple of years and they always provide an excellent service. I would definitely recommend them to friends and family.

I used ideal electrical to do some electrical work and to carry out a test on existing electrics , superb service from initial contact to completion, the engineer was really polite and turned up on time , the job was left spotless when they were finished.

Had 2 bedroom wall lights installed at headboard height.
Very friendly, efficient and tidy.
Not the first time I have used these guys and won't be the last!
Thank you IES

One of the best electricians I’ve dealt with. Absolutely professional- on time, good communication, efficient installation and good after sales manner. I’ll definitely be using IES again.

Very efficient tradesman. Did the job and left everything clean and tidy. Would highly recommend.

Good work by the guys. They tested everything to make sure the wiring in my flat was safe and working properly.

General electrical repairs around our offices both lighting and power circuits.
Nice guys to work with

Fit new distribution board, smoke alarms.
Good phone manner in office. Friendly and reliable on the job. Recommended!

The guys went through the work in advance and were more than willing to offer advice and work in changes to the initial work without any problems or increasing costs.

Nice to have friendly, clean trade that was willing to work co-operatively with us as customers to get the best result, build and outcome.

Would use again without hesitation!

Good system of providing a quote online and IES leave you alone to contact them to get the work done.