In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 419 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 419 reviews.
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review stars review stars review stars review stars review stars   29th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Cordless Dyson fitted with new battery and thoroughly overhauled. Prompt attention, update on progress of repair, door to door service all extremely efficient.

review stars review stars review stars review stars review stars   25th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy fixed our upper grill element in the oven which had broken. We ordered the spare part and he came out the day after we received the part. Very efficient and tidy and even took away the old element. Will definitely keep his number for any future repairs.
review stars review stars review stars review stars review stars   16th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had a problem with our fridge door's hinges. Billy found that they were broken and there was no ideal place to mount the replacements. He came up with a bunch of options to fix this, talked them through with us, and tried them out. In the end, everything was perfect, despite the tricky situation, and it's been working well for several months since. I'd definitely recommend using him.

review stars review stars review stars review stars review stars   14th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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The element in our oven burnt out and needed replacing. An appointment was booked for the next day. The work was done quickly and seems to be to a good standard.

I would definitely call him again.

review stars review stars review stars review stars review stars   9th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Element in oven replaced. One visit, responsive, came within 24 hrs, mended straight away.
review stars review stars review stars review stars review stars   7th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had guests in our flat and the washing machine door would not open. Rang Billy who recognised the urgency of the situation and squeezed in the repair the following day. His rate was very reasonable so I've bookmarked him on my phone just in case....!
review stars review stars review stars review stars review stars   3rd October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fan oven heating element burnt out, called BR domestic appliances and was fixed the next day! Great service and price, much appreciated
review stars review stars review stars review stars review stars   28th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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I called Billy to arrange a repair of a Bosch washing machine. He gave an estimate of cost over the phone and came next day as arranged. He is clearly very experienced and knows what he is doing. He fitted new carbon brushes to the motor and reground the armature. The machine now works perfectly. He was also careful regarding Covid precautions, e.g. wearing a mask to come through my home. All in all a refreshingly competent and fuss-free service at a reasonable price. Highly recommended.

review stars review stars   27th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Came to repair my dishwasher and was charged £65 for less than 30 minutes where he removed the kickboard, played around with a screwdriver at the bottom of the machine, which he did not even pull out and said he had re-set the overflow fill - didn't know there was such a thing. Machine worked twice after that and has not worked since. I had stated that the programme appeared to be stuck and would not move forward from the initial start up of the motor. Sent him a text to let him know it is still not working and he did say he could come back and see if it was 'repairable' - sorry but no confidence in this company at all and not prepared to through good money after bad.
review stars review stars review stars review stars review stars   16th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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My fan oven wasn’t working so I phoned Billy of BR Domestic Appliance to arrange an appointment. He told me the cost of the call out charge and the faulty item upfront which I felt was a good fair price. He appeared within 30 mins and had the job completed very efficiently.
Would definitely recommend and use again.
review stars review stars review stars review stars review stars   3rd September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy was very helpful after my tenant reported the washing machine not draining properly. He came out and quickly identified the problem as a blockage and had it fixed within 20 minutes.
I would highly recommend Billy's services and will keep his contact details for any future problems.
review stars review stars review stars review stars review stars   3rd September 2020
Value of Products/Services or Work Performed: £1 - £1000
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I was very impressed by Billy's speed of response to my request for services. He was upfront about the cost of him coming to look at the jobs and the additional costs that might be incurred to do the repairs. The jobs were carried out in a quick and professional manner. Now I have a gas oven light working, an unblocked fridge condenser and a quieter more efficient hob extractor fan. I am very satisfied and have recommended him to friends.

review stars review stars review stars review stars review stars   2nd September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billie came when he said he would and got my dishwasher working again. So pleased and really good value for money. Great to have found someone who will do repairs.

review stars review stars review stars review stars review stars   30th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine drum wasn't spinning....Billy got it fixed within an hour. Decent price and would recommend his services.

review stars review stars review stars review stars review stars   28th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of grill element in electric cooker.
Grill "died" on Thurs. evening. Billy repaired it by mid morning on Friday.
Excellent service. Billy is very competent and courteous. We are very grateful for his swift intervention.
review stars review stars review stars review stars review stars   28th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine leaking from door. Contacted Billy and received quick reply. Gave me an idea on the phone as to likely cause and an estimate of cost. Arrived when promised next day and completed repair quickly. Service excellent and in a friendly manner. Would recommend to anybody.

review stars review stars review stars review stars review stars   25th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Having accidentally dropped washing up liquid in Neff dishwasher I received the dreaded E15 code. Found BR on Trusted Trader and rang Billy on a weekend and he came as promised 2 days later. Billy is a pro and a fantastic engineer. He stripped the machine and then spent a long time clearing all the soap from it and I’m pleased to say it is working now.
I would use Billy again and have recommended him to friends.
Patient, polite, professional.
Many thanks.
review stars review stars review stars review stars review stars   22nd July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy came out at a short notice to fix my dishwasher. Prompt and polite service, would definitely use again.
review stars review stars review stars review stars review stars   15th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine wasn't draining. Billy fixed it in no time. Polite and friendly.
review stars review stars review stars review stars review stars   9th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Quick response and repair of dishwasher. Delighted with work and service.

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