BR Domestic Appliance Specialist
BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519
Trader Categories and Services
Electrical Appliance Repairs, Cooker - Dishwasher Repairs | Appliance Repairs, Washing Machine Repairs, Cooker Hood Repairs, Dishwasher Repairs, Hob Repairs, Dyson | Vacuum Repairs, Tumble Dryer RepairsBusiness Information
With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.
Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.
Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.
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5.0 out of 5 based on
435 reviews.
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Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Needed a Dyson hoover repaired. Spoke to Billy in the morning, he picked the hoover up in the afternoon. Dropped it off 2 days later in mint condition. He observed social distancing and wore a mask.
Very reasonably priced too.
Very reasonably priced too.
Elena
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Problem fitting a new oven element in my elderly mothers cooker (issues with spare
part fitting and access through back of cooker). Called Billy the afternoon before, and
with in 24hrs he arrived and fixed the element within 40mins. Especially impressed
with the way he conducted himself - so much so that he even tried to re-fit a door on one of my mothers kitchen unit despite him not being there to do it !!.
We always say we will use someone's services again when we fill out the after work
questionnaires - this is one of the instances where I will use them again. Will definitely be keeping Billy's business card in my wallet.
All the best and stay safe.
part fitting and access through back of cooker). Called Billy the afternoon before, and
with in 24hrs he arrived and fixed the element within 40mins. Especially impressed
with the way he conducted himself - so much so that he even tried to re-fit a door on one of my mothers kitchen unit despite him not being there to do it !!.
We always say we will use someone's services again when we fill out the after work
questionnaires - this is one of the instances where I will use them again. Will definitely be keeping Billy's business card in my wallet.
All the best and stay safe.
G.Wood
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Fixed a non working washing machine the next day after contacting. Quick and friendly service and fixed with no fuss and now working perfectly. Would thoroughly recommend.
Oliver
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Oven stopped working, and with the COVID-19 situation ongoing, we were worried it may be a while before it could be repaired. BR Domestic Appliance Specialist responded to our query on the same day and was with us the next day. The oven was replaced and is now working perfectly.
Professional, quick, and we would highly recommend
Professional, quick, and we would highly recommend
Andy Diack
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I realised yesterday a bit on my hoover was broken - phoned Billy at lunchtime, he came and collected it yesterday afternoon and has been back to drop off the repaired hoover this morning. Amazing service, all the more appreciated at this time when we’ve to stay at home.
Highly recommend this business.
Highly recommend this business.
Jo
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Outstanding service. Fixed oven with minimum fuss and no unrequited parts.
Highly recommended
Highly recommended
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
My washing machine broke and with 2 small children, I was concerned about it getting fixed during the lock down.
On contacting Bill, he arrived in a couple of hours and was efficient, helpful and great value. He took particular care by wearing gloves and a mask and was very clear how he could and would assist while maintaining the rules of social distancing etc. I was extremely grateful and impressed with his approach. I thoroughly thoroughly recommend to anyone. Never have I been so pleased to hear my washing machine whirring again/attack the laundry! Thank you.
On contacting Bill, he arrived in a couple of hours and was efficient, helpful and great value. He took particular care by wearing gloves and a mask and was very clear how he could and would assist while maintaining the rules of social distancing etc. I was extremely grateful and impressed with his approach. I thoroughly thoroughly recommend to anyone. Never have I been so pleased to hear my washing machine whirring again/attack the laundry! Thank you.
Catherine
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Installed our washing machine into a tight space - a tricky job.
Came up with solutions - tested everything was okay.
Excellent.
Came up with solutions - tested everything was okay.
Excellent.
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy responded to my washing machine SOS within a couple of hours. After discussion, it was obvious that a repair would not be cost effective. During this time Billy demonstrated a sound knowledge and understanding of his Craft, patience and, above all, no pressure was put on me.
Billy removed the old integrated washing machine and installed the new freestanding one. A first class job and worthy of 5+ stars!! I would have no hesitation in recommending this firm.
Billy removed the old integrated washing machine and installed the new freestanding one. A first class job and worthy of 5+ stars!! I would have no hesitation in recommending this firm.
C, Gorgie
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Disconnected old hob and oven and connected new hob and oven to the existing spurs, Communication was excellent and a very reliable service provided. The job was completed quickly and efficiently to the required standards. Would definitely recommend this trader to a friend.
June Judge
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Called on Sunday with a broken down washing machine, Billy came the next day and gave me a time slot. Very reasonable call out charge and went over the options with me before proceeding. Fixed the problem within 20 mins and called back later to check all was well. Excellent service and would recommend.
Irene
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy helped us out when we had to replace our washing machine, he arrived when he said he would and did a great job. I would certainly recommend him.
Louise Taylor
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy replaced a broken grill element on our AEG oven - essentially did what he said right from the initial contact. Stayed in touch, turned up when he said and fixed the issue quickly and then charged less !!!! First time to write a review but he deserves the full 5. Very good service.
Hugh Thompson
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Communication with Billy was easy and he was available to look at my oven the very next day, which was great. Arrived during the time we agreed and was friendly and professional. Bottom oven has been out of use for a long while now. Billy replaced the faulty element and I’m pleased to say it’s working great! Thank you!
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy responded quickly when my washing machine malfunctioned and fitted me in the same day. He was reliable and helpful. He did a thorough check and offered useful advice about several aspects of the machine. In the end, no work was required, but his call out fee was reasonable and I appreciated his expertise. I would certainly use Billy's service again.
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
My oven stopped working, and within 20 hours Billy had come and took less than an hour to repair and fit a new element. My oven was working again to allow me to bake for visitors the next day within 24 hours from my first phone call. Pleasant, efficient and helpful engineer who I can highly recommend.
Imogen Barrett
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy has installed a washing machine and repaired a dishwasher. Both times he has answered messages quickly, turned up when he said, and done the work very efficiently. It’s great knowing that there’s someone totally reliable I can always get hold of even when it is urgent, and who will do a really good job.
Catriona Maclean
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Dishwasher working in next to no time. Very nice man, would thoroughly recommend.
M Mcquarrie
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Billy fitted a new hob and oven in a rented property. He was very competent, reasonably priced, and arrived promptly.
I would recommend him without hesitation.
I would recommend him without hesitation.
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Good service.
Gave 2 hr slot on the phone and arrived promptly.
Fixed our oven quickly.
Gave 2 hr slot on the phone and arrived promptly.
Fixed our oven quickly.
K Hunter




