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Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 397 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 397 reviews.
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review stars review stars review stars review stars review stars   17th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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First class service in every respect provided by Billy when fixing our washing machine. I was thoroughly impressed with his workmanship, also he had a very pleasant and accommodating manner. I would have absolutely no hesitation in recommending his service
review stars review stars review stars review stars review stars   12th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Billy came out at sorted our dishwasher after another contractor who installed the machine failed to return calls. Very approachable and offered to try and fit in an appointment as early as possible. Sorted the problem in few hours and explained all payment terms up front - highly recommend Billy !

review stars review stars review stars review stars review stars   21st June 2024
Value of Products/Services or Work Performed: £1 - £1000
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I would have no hesitation in recommending Billy. I called him on Thursday evening and he came midday on Friday. Managed to repair my ancient Zanussi washing machine no problem. A knowledgeable, tidy worker, got straight on with the job. 5 stars all round
review stars review stars review stars review stars review stars   13th June 2024
Value of Products/Services or Work Performed: £1 - £1000
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Element replaced in oven and oven secured in place.
review stars review stars review stars review stars review stars   6th June 2024
Value of Products/Services or Work Performed: £1 - £1000
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Contacted yesterday and came this morning, replaced the element in the oven. Very pleased with the work. Thank you

review stars review stars review stars review stars review stars   1st June 2024
Value of Products/Services or Work Performed: £1 - £1000
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I needed to find someone to fix my daughter's washing machine as the door wouldn't open at the end of a wash cycle. I've used this Trusted Trader site to find contractors for several years now and the reviews for BR Domestic Appliance Specialist stood out a mile in this category. Billy was on holiday but arranged to fix the problem on the day he got back, and even called round to my daughter's workplace to pick up her keys to get access. The machine needed a new door kit which he already had in his van so he was able to complete the repair right away. This is first class service! Highly recommended and will definitely use again.
review stars review stars review stars review stars review stars   22nd May 2024
Value of Products/Services or Work Performed: £1 - £1000
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Billy provided excellent advice and installed a new cooker all within 24 hours of our initial call to him. I would thoroughly recommend him.
review stars review stars review stars review stars review stars   9th May 2024
Value of Products/Services or Work Performed: £1 - £1000
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Finding that my washing machine had stopped working one afternoon, I phoned BR Domestic Appliance Specialist after seeing consistently positive reviews online from other customers, and I’m glad I did! William was helpfully clear on the phone about what the costs for labour and parts would be if the problem was what he thought it might be (and reassuringly clear that it would be just a much smaller call out fee if it proved to be unfixable). He was able to fit me in the next morning, and arrived as scheduled (texting ahead). He worked quickly to diagnose and repair the problem (worn motor brushes that needed replacing), and tested the machine was working before he left. His very reasonable charge was exactly in line with what he’d estimated on the phone and my washing machine has been continuing to work fine. Recommended!
review stars review stars review stars review stars review stars   12th April 2024
Value of Products/Services or Work Performed: £1 - £1000
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Billy repaired my elderly parents’ hoover. He carried out the work quickly and efficiently at an excellent price. Because of they were unable to drop the hoover at his shop he kindly agreed to pick it up and drop it off again. We will use Billy for any appliance repairs we need in the future.

review stars review stars review stars review stars review stars   2nd April 2024
Value of Products/Services or Work Performed: £1 - £1000
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I had to get the element in my oven replaced. Mr Rutherford came on the
day I phoned him and was able to fix the problem right away. I will certainly contact him again, if required.

review stars review stars review stars review stars review stars   27th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Our dishwasher was broken and Billy came out very quickly to repair it. He is friendly and incredibly knowledgeable I wouldn't hesitate to recommend him.
review stars review stars review stars review stars review stars   26th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Came out same day , managed to repair and fix the dishwasher . Very friendly and explained all that had been done . Very friendly, would definitely recommend . Very happy with the job undertaken
review stars review stars review stars review stars review stars   26th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Contacted on the Saturday afternoon and fixed on Monday morning. First class service, would highly recommend!
review stars review stars review stars review stars review stars   22nd March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Mr Rutherford came on time, reviewed the problem with the door of the washing machine and gave helpful advice and sorted the issue. The cooker is level again - Delighted with the result. Would definitely use the firm again.
review stars review stars review stars review stars review stars   18th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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BR Domestic Appliance Specialist provided a quick and professional repair to my oven that kept tripping the main circuit breaker. Would recommend BR Domestic Appliance Specialist to anyone that needs their faulty appliances repaired and would use them again in a heartbeat.
review stars review stars review stars review stars review stars   28th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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Highly highly recommend William Rutherford. Excellent service and professional manner helping advise on the disconnecting and reconnecting a new washing machine for my elderly Mum. He was also so reliable in terms of timings and a lovely manner. Fully trustworthy and professional. Many thanks Billy - will definitely be back in touch in the future.
review stars review stars review stars review stars review stars   8th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Contacted BR Appliances via Facebook after seeing other recommendations online.
I received a callback almost immediately and my non draining washing machine was fixed by the following lunchtime.
Excellent communication regarding price and arrival time. Very clean and professional.
Very happy with the service provided and would recommend to others in the future.
review stars review stars review stars review stars review stars   28th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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A quick reply to a call out to check a washing machine just before Christmas. A great service ! Highly recommended.

review stars review stars review stars review stars review stars   7th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Billy returned my call and repaired my fan oven all within 24 hours!
Great service really nice guy!
review stars review stars review stars review stars review stars   2nd November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Called BR Domestic Appliance Specialist because I needed a Beko washing machine seal replaced as soon as possible. Billy came out the next day. What an amazing service. So efficient, knowledgeable, friendly, knew exactly what he was doing. Left no mess. Fully recommend him and this company to work on your appliances. Very good, fair price. Extremely profession.

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