In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 352 reviews and feedback
Trusted Trader since 2018

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 352 reviews.
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review stars review stars review stars review stars review stars   11th January 2023
Value of Products/Services or Work Performed: £1 - £1000
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I had a problem with my tumble dryer. Phoned BR and Billy came the next morning and was able to repair on that visit. Very helpful. Highly recommend
review stars review stars review stars review stars review stars   9th January 2023
Value of Products/Services or Work Performed: £1 - £1000
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I had a leaking seal on my washing machine. Called BR to see if they could fix the problem. They got back to me with a price and came out the next day to replace the seal with no hassle.
Would definitely recommend them!
review stars review stars review stars review stars review stars   20th December 2022
Value of Products/Services or Work Performed: £1 - £1000
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Dishwasher wasn't draining so wasn't working. I looked up recommended traders on this website and went for BR Domestic Appliance Specialist based on their positive reviews. I was very fortunate in that they were able to come out the very same morning I phoned - a bonus to be squeezed in last minute before Christmas. Job was completed quickly and cleanly. Would definitely use again!
review stars review stars review stars review stars review stars   16th December 2022
Value of Products/Services or Work Performed: £1 - £1000
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Phoned this company regarding my dishwasher that was showing an error code. They were really helpful and rather than come out and charge me suggested what I might do easily myself to clear the code, which worked! So unusual these days to get someone friendly and helpful, would definitely make me want to use them again if needed.

review stars review stars review stars review stars review stars   5th December 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had a washing machine door seal replaced and while he was there the engineer gave us some helpful advice about an oven that was tripping the RCD
review stars review stars review stars review stars review stars   17th November 2022
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine door lock mechanism replaced.

A friend recommended Billy to me, and when I spoke to him just after lunch he said he would pop out in the afternoon to see me. He was absolutely true to his word and arrived promptly and fixed the washing machine door lock in no time. All in all, from first call to repair was just under two hours, and all for a very reasonable price.

I am very pleased and impressed with the speed and quality of the service and would definitely recommend Billy.
review stars review stars review stars review stars review stars   9th November 2022
Value of Products/Services or Work Performed: £1 - £1000
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Dyson needed serviced and a new battery fitted. I provided the battery and Billy collected the Dyson, completed the work and delivered it the next day. Helpful, friendly service, highly recommended.
review stars review stars review stars review stars review stars   9th November 2022
Value of Products/Services or Work Performed: £1 - £1000
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There was a dishwasher problem in he flat. Although when switched on it made the right initial noises it failed to operate. I arranged a visit from Billy and he was able to sort the problem for a very reasonable price. I was impressed with how quickly he was able to fit in a visit and he came on time. I will certainly turn to BR Domestic first if I have repair problems in the future.

review stars review stars review stars review stars review stars   2nd November 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Fast, reliable and professional. would recommend.
review stars review stars review stars review stars review stars   2nd November 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy was fantastic. My Dyson stopped working so he picked it up and returned it the following day, all in working order. Competitively priced too. Great customer service from start to end. Billy himself was very friendly and certainly someone I would recommend and will be using in the future.

review stars review stars review stars review stars review stars   24th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Did a good job fixing my washing machine, it broke again after he left and he came right back at no extra cost. Again the machine seemed to be working, he said if it broke again he'd come back in a couple of days with a new part. The machine did break again but my wife decided to get a new machine. He refunded half what we'd paid as per his original quote.

All round happy, would definitely recommend.
review stars review stars review stars review stars review stars   19th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy came when he said he would (the next day in the morning) and sorted out our washing maching with a minimum of fuss. He is a pleasant person who clearly knows just what he is doing. Would not hesitate to use again.
review stars review stars review stars review stars review stars   1st October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Our 20-year old washing machine motor failed. We contacted Billy on a Saturday who said he could come Tuesday to see if it can be fixed. We expected that we might need to purchase a new machine, but no, it was repaired and working just great. In addition we wanted a new seal fitted if it worked, and it was. Just great service - Billy very pleasant to deal with, we admire his expertise and will recommend to friends.
review stars review stars review stars review stars review stars   29th September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Phoned this morning as Bosch washing machine showed an error code and wouldn't go, got a service visit by lunchtime. Fault was with the motor as predicted online and engineer repaired the motor there and then. Saved me having to get a new motor or new washing machine and fitted me in as last call before going on hol, even texted to tell me he was on his way, great service.
review stars review stars review stars review stars review stars   28th September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service! Phoned to report a fault with my washing machine. Billy was round the same morning as promised. Upfront conversation on costs. Went above and beyond as fault was not as straight forward as first thought. Highly recommended!
review stars review stars review stars review stars review stars   23rd September 2022
Value of Products/Services or Work Performed: £1 - £1000
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The door on the Beko washing machine wouldn’t open after it’s cycle , wet clothes were in for 3 days as it was over the weekend & the soonest l could contact an engineer was 9am last Tuesday. I looked at Trusted Trader & as impressed by Billy’s reviews, called him & he said he would try & come round that day. I was amazed to have such an instant response & although he didn’t have the part on him , he ordered one & returned the following evening to fit it. I would certainly recommend him to anyone & good to know that he can repair most domestic items as things do break down!
review stars review stars review stars review stars review stars   22nd September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Repair carried out to a blocked cooker hood. I have used BR Domestics on several occasions now for various appliance issues and would have absolutely no hesitation in recommending them.
review stars review stars review stars review stars review stars   21st September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy came out to my property to have a look at my washing machine which had stopped working mid-cycle. Over the phone he explained his pricing clearly, which was appreciated. He found the source of the problem and stayed to make sure it was all fully resolved. He additionally made sure the machine was level and we had a nice chat too. I would definitely contact Billy again should any of my appliances fail.
review stars review stars review stars review stars review stars   12th September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Great service, quick and efficient at responding and attending my home to look at job, no long waiting times.
review stars review stars review stars review stars review stars   2nd September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Really pleased with professional standard of repair
Quick efficient and extremely helpful
Would definitely recommend Mr Rutherford to my friends
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