In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 320 reviews and feedback
Trusted Trader since 2018

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 320 reviews.
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review stars review stars review stars review stars review stars   19th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy checked out our washing machine as it was not spinning properly. He was very clear about his pricing. I phoned late in the day and he came round early the next morning. He worked out the issue and was very helpful. We would certainly use his services again.

review stars review stars review stars review stars review stars   17th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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I rang Billy on Friday afternoon and he came out first thing on Saturday. He assessed the problem with our oven and ordered the part that was needed. He kept us up to date on the expected delivery time of the part and rang us as soon as it arrived. He was then able to install it first thing the next day. He was great at keeping us informed, arrived on time and worked quickly. Very happy with this service and will be using again.

review stars review stars review stars review stars review stars   19th April 2022
Value of Products/Services or Work Performed: £1 - £1000
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Really pleased with the service from Billy, he called me promptly to discuss the problem, outlined what the cost would be in advance and came the next day at the time when he said he would.

He fixed the issue with my washing machine and explained thoroughly what the issue was. Would really recommend for reliable, good value for money and friendly service.
review stars review stars review stars review stars review stars   18th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy had a very clear pricing structure, came out when he said he would and was very courteous.
Our dishwasher is quite old and the broken part was no longer available from the manufacturer however using his skill, Billy was still able to repair the dishwasher probably saving us hundreds of pounds!
I would thoroughly recommend and use again. Thank you Billy.

review stars review stars review stars review stars review stars   15th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Phoned Billy Rutherford this morning as I had a problem with my AEG oven. Billy was able to identify the problem over the phone. He came to my home this afternoon and replaced the heating element in my oven. I would definitely recommend Billy and he will be my first port of call should
any of my other appliances need repair
review stars review stars review stars review stars review stars   15th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy came at little notice to fix my washing machine and the price was fair even less than I was quoted recommend billy to anyone
review stars review stars review stars review stars review stars   15th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine was leaking due to split door seal. A quote to supply and fit a new seal was provided the same day I called and a time arranged for the following day. Billy called in advance to check we would be in, arrived as arranged and completed the job. Very pleased and have no hesitation in recommending him.
review stars review stars review stars review stars review stars   2nd February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine would not drain. Tried draining water away manually and unblocking but problem was not solved. Phoned Billy on Monday. He quoted costs depending on whether he could unblock or would need parts or tell me machine needed replaced. He came on Tuesday as agreed. He sorted it out quite quickly and cost was as quoted. Very pleased.
review stars review stars review stars review stars review stars   2nd February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Got Billy to come out to fix dishwasher.

Quick reply to request & turned up on time as agreed.

Would highly recommend & will use him for future domestic repairs
review stars review stars review stars review stars review stars   26th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Delighted to have my washing machine door seal renewed this morning by Mr Rutherford, when others said that they couldn't do it. No problem thanks to his long experience. No mess left. Came on time too. Excellent.
review stars review stars review stars review stars review stars   25th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Oven packed in on Monday night, phoned Billy Tuesday morning, oven repaired Tuesday afternoon. Excellent service. Will definitely use Billy again if/when the need arises.
review stars review stars review stars review stars review stars   15th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Bobby was great, he came out at short notice on a Saturday afternoon and he arrived when he said he would. He had the part in his van and fixed our washing machine in no time. Would definitely use him again and would highly recommend.
review stars review stars review stars review stars review stars   9th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had a small emergency as our main oven broke. We contacted Billy as he was recommended to us by our next door neighbour.

His response to our call was dealt with extremely quickly and in a professional manner. He called before arriving at our home and was friendly and kitted out in his PPE clothing.

The repair was done quickly and Billy chatted about what he was doing. He went above and beyond as he also secured the oven to the housing. highly efficient service provided by B R Domestic Appliance Repair specialist. Thank you.
review stars review stars review stars review stars review stars   7th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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I have used Billy several times for different repairs. He is thoroughly reliable, arrives when he says he will, clean & efficient. A very trustworthy , friendly and professional wouldn’t hesitate to recommend to anyone. First class service.

review stars review stars review stars review stars review stars   6th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Problem with integrated dishwasher resolved.
Responded promptly and came at time arranged.
Appropriate COVID precautions taken.
Would certainly use again.

review stars review stars review stars review stars review stars   6th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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The engineer quickly fixed our dishwasher on the day of contacting the company. Luckily no parts were needed and the issue was identified and put right on the spot. The engineer was helpful and clearly had a wealth of experience to fall back on. I would highly recommend this company to friends and family.
review stars review stars review stars review stars review stars   5th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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change an element on the cooker he was very quick no mess i will get him again
first class
review stars review stars review stars review stars review stars   9th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Fixed the problem over the phone. Was honest about machine needing replaced due to make and age if it wasn’t the issue he thought it was. Saved me time and money just before Christmas

Would use again and recommend . Bath mats are the nemesis of the spin cycle. Who knew! Thanks

review stars review stars review stars review stars review stars   7th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine repair.
Fast and efficient
review stars review stars review stars review stars review stars   7th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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superb service, prompt courteous, clean and tidy. Responded quickly and was very helpful. A service you can trust. Thank you!

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