In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 230 reviews and feedback
Trusted Trader since 2018

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 230 reviews.
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review stars review stars review stars review stars review stars   16th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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My fan oven wasn’t working so I phoned Billy of BR Domestic Appliance to arrange an appointment. He told me the cost of the call out charge and the faulty item upfront which I felt was a good fair price. He appeared within 30 mins and had the job completed very efficiently.
Would definitely recommend and use again.
review stars review stars review stars review stars review stars   3rd September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy was very helpful after my tenant reported the washing machine not draining properly. He came out and quickly identified the problem as a blockage and had it fixed within 20 minutes.
I would highly recommend Billy's services and will keep his contact details for any future problems.
review stars review stars review stars review stars review stars   3rd September 2020
Value of Products/Services or Work Performed: £1 - £1000
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I was very impressed by Billy's speed of response to my request for services. He was upfront about the cost of him coming to look at the jobs and the additional costs that might be incurred to do the repairs. The jobs were carried out in a quick and professional manner. Now I have a gas oven light working, an unblocked fridge condenser and a quieter more efficient hob extractor fan. I am very satisfied and have recommended him to friends.

review stars review stars review stars review stars review stars   2nd September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billie came when he said he would and got my dishwasher working again. So pleased and really good value for money. Great to have found someone who will do repairs.

review stars review stars review stars review stars review stars   30th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine drum wasn't spinning....Billy got it fixed within an hour. Decent price and would recommend his services.

review stars review stars review stars review stars review stars   28th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of grill element in electric cooker.
Grill "died" on Thurs. evening. Billy repaired it by mid morning on Friday.
Excellent service. Billy is very competent and courteous. We are very grateful for his swift intervention.
review stars review stars review stars review stars review stars   28th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine leaking from door. Contacted Billy and received quick reply. Gave me an idea on the phone as to likely cause and an estimate of cost. Arrived when promised next day and completed repair quickly. Service excellent and in a friendly manner. Would recommend to anybody.

review stars review stars review stars review stars review stars   25th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Having accidentally dropped washing up liquid in Neff dishwasher I received the dreaded E15 code. Found BR on Trusted Trader and rang Billy on a weekend and he came as promised 2 days later. Billy is a pro and a fantastic engineer. He stripped the machine and then spent a long time clearing all the soap from it and I’m pleased to say it is working now.
I would use Billy again and have recommended him to friends.
Patient, polite, professional.
Many thanks.
review stars review stars review stars review stars review stars   22nd July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy came out at a short notice to fix my dishwasher. Prompt and polite service, would definitely use again.
review stars review stars review stars review stars review stars   15th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine wasn't draining. Billy fixed it in no time. Polite and friendly.
review stars review stars review stars review stars review stars   9th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Quick response and repair of dishwasher. Delighted with work and service.

review stars review stars review stars review stars review stars   5th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Delighted with first class prompt service for my washing machine and cooker.

review stars review stars review stars review stars review stars   30th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Electric Cooker ring replaced. Mr Rutherford came at the arranged time.
He replaced a broken spiral ring on an old electric cooker.

This was not a particularly easy job, but he persisted and the replacement ring was tested and is working perfectly. He seemed very competent, with many years experience of domestic appliance repair work. I would definitely call him out again if needed, and recommend him to friends and family.

He was courteous and wearing work uniform, and took anti Covid 19 virus precautions, wearing a mask, having used antiseptic gel, and he thoroughly washed his hands before leaving.
review stars review stars review stars review stars review stars   5th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy came round quickly, and very efficiently replaced the motor in our washing machine, which is now working perfectly.
review stars review stars review stars review stars review stars   2nd June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy responded to my email very quickly and I only had to wait a day before he came to fix my oven which needed a replacement element.

He was careful about distancing and used a mask. He did the job quickly and was a nice guy too! Will be using him if I need anything else!
review stars review stars review stars review stars review stars   25th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy was super quick at getting in touch about the nature of the problem - we arranged a suitable time and was in touch when he was on his way. Would definitely be in touch again if needed !! Thanks BIlly !!

review stars review stars review stars review stars review stars   23rd May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy came out to us at short notice to look at our oven which had stopped heating up. Given current COVID-19 conditions, he arrived with a face mask & gloves. He worked away in the kitchen & shouted if he needed us. We have a young child & are so grateful he came & helped fix our oven for us. It was fixed & sorted in half an hour. He was really helpful & friendly. Will definitely keep his number to use again & would have no hesitation in recommending him. Thanks again Billy.
review stars review stars review stars review stars review stars   20th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy uninstalled my old dishwasher, which was hard wired to the electricity and left it outside my property. Once the new dishwasher was delivered outside my property, he came back and installed it. As I was getting the old dishwasher recycled via the company supplying the new dishwasher, it was important to me that Billy took out the old dishwasher before the new one arrived. He agreed times in advance and was very reliable, and he carried out a good job. As this was during the Covid19 lockdown, Billy wore a protective mask and gloves. I would recommend him.

review stars review stars review stars review stars review stars   15th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy installed a new dishwasher. He got back by text really quickly and asked for confirmation that you’d got his texts so everyone knew what you as going on! Would definitely use again.
review stars review stars review stars review stars review stars   14th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Have used Mr Rutherford's service twice and have been highly satisfied on both occasions. Prompt, reliable and professional service from a knowledgeable experienced engineer. Fairly priced and accommodating I would have no hesitation recommending this service.
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