In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 172 reviews and feedback
Trusted Trader since 2018
BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 172 reviews.
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review stars review stars review stars review stars review stars   8th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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I had an issue and Billy sorted it for me over the phone. Will definitely use him in the future
: )
review stars review stars review stars review stars review stars   5th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Called Billy to look at my washing machine and he came out the same morning. Found and fixed the problem quickly, reasonable price and will definitely use him again for any of my appliances.
review stars review stars review stars review stars review stars   4th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fitting of new rubber seal to washing machine door. Carried work out at the agreed time. Friendly, tidy, excellent job done, reasonable price.
review stars review stars review stars review stars review stars   6th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy arrived 30 minutes after I phoned to ask if he could have a look at my washing machine which suddenly stopped working. He very quickly diagnosed the problem and fixed it right away! I would highly recommend Billy and will indeed use him if I ever need another appliance fixed in the future.

review stars review stars review stars review stars review stars   5th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy arrived as arranged to look at our washing machine which had stopped spinning. In fact, there was nothing wrong with the machine but an uneven load two days earlier had stopped the machine from spinning. Billy explained what to do if it happened again and we paid for the call out only.
When we replace our elderly dishwasher we will definitely ask Billy to install it.
Excellent and courteous service. Thank you.

review stars review stars review stars review stars review stars   1st December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy repaired my tumble drier. He arrived when he said he would, took the machine away to his workshop so as not to make a mess in my brand new utility (his idea, not mine). He repaired it the same day and again, arrived exactly when promised. Amazing service, thank you. I won’t hesitate to recommend him to others.

review stars review stars review stars review stars review stars   30th November 2019
Value of Products/Services or Work Performed: £141
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This was the first time I have used BR Domestic Appliance Specialist but it won't be the last. Billy was extremely helpful, professional and knowledgeable. He did a great job of fixing my Rangemaster oven and grill, going out of his way to source parts which are now becoming obsolete due the the age of the cooker. I can't recommend Billy highly enough. He arrived when he said he would, on-going communication was excellent and I thought the price for the job was very fair.
review stars review stars review stars review stars review stars   19th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy was one of the few dishwasher repairers who cover the Peebles area. He responded very quickly when our dishwasher rinse aid flap broke and advised on how to get the correct part. He came when said he would come, was friendly, professional and had the problem sorted speedily. His charges are very fair. I would definitely recommend him.
review stars review stars review stars review stars review stars   10th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy from Domestic Appliances has probably fixed almost every appliance in my kitchen over the last couple of years and he has been excellent on every occasion. Fantastic customer service & always very prompt response. Can’t recommend highly enough.
review stars review stars review stars review stars review stars   9th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy installed a new integrated dishwasher (after discussing with me the option of repairing the previous 10 year old appliance). A reliable tradesman who really knows his stuff.
review stars review stars review stars review stars review stars   2nd November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Our washing machine was not spinning and Mr.B Rutherford fixed it easily explaining what was wrong with it and gave us a reasonable price for the parts and labour. Above and beyond service which you rarely see nowadays.
review stars review stars review stars review stars review stars   25th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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I needed my dishwasher repaired. The repair man arrived at the agreed time, and fixed the machine. The price was as was quoted to me. Excellent service. Pleasant chap. Would definitely recommend this firm.
review stars review stars review stars review stars review stars   23rd October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Dishwasher fixed - small item removed from the pump.
review stars review stars review stars review stars review stars   22nd October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine diagnostics + installation of new machine -

Perfectly punctuation, effective, efficient and candid.
review stars review stars review stars review stars review stars   19th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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What can I say that hasn't been said already. Billy is a first class guy and I would happily recommend him to anyone. I needed the digital clock on my range cooker repaired. After my initial enquiry Billy arrived to see the problem. He advised on what was needed and some parts had to be ordered. Once they arrived Billy returned to carry out the repair. I have admire his determination to get the unit fitted and working. Many thanks Billy.
review stars review stars review stars review stars review stars   19th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Oven repaired efficiently and promptly all within 24 hours of making call. First class service.
review stars review stars review stars review stars review stars   16th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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My washing machine was spinning intermittently. Billy quickly came to have a look and was able to open the filter which was jammed. Unfortunately this didn’t solve the issue but Billy happily came back on 2 further occasions to try and get the machine working. Despite being unable to fix the machine (new one required) I would happily recommend Billy. His desire to solve the problem with repeat visits shows his commitment to customer satisfaction.

review stars review stars review stars review stars review stars   16th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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My ancient washing machine broke down and I contacted Billy. He came next day and repaired it. Very pleased with the service. Would definitely recommend him. He knows his stuff!
review stars review stars review stars review stars review stars   15th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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The dishwasher hose was chewed by mice. Billy came at short notice, fitted a replacement hose along with a protective mesh net which should prevent the problem recurring.
Very happy with the service and would recommend him to others.
review stars review stars review stars review stars review stars   14th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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My washing stopped spinning Billy came out the next day to fix it. I explained the issue I was having and he immediately went right to the problem which was a blocked pipe under my sink. Very reasonable price and professional. Would certainly recommend him.
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