In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 429 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 429 reviews.
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review stars review stars review stars review stars review stars   1st December 2025
Value of Products/Services or Work Performed: £1 - £1000
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The dishwasher pump stopped working. Billy came promptly within the agreed time frame and fixed it. We are very happy with his service.

review stars review stars review stars review stars review stars   29th November 2025
Value of Products/Services or Work Performed: £1 - £1000
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Billy was brilliant, managed to come and sort out our washing machine within the same day, friendly and professional and I will 100% be using him in the future for any repair jobs! Highly recommend!
review stars review stars review stars review stars review stars   28th November 2025
Value of Products/Services or Work Performed: £1 - £1000
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My elderly frail mother had a problem with her washing machine . I am remote from my mother but asked BR Domestic Appliance Specialist Billy to go and have a look. He was considerate and respectful of my mother and both she and myself were delighted with his response and clarity. I would have no hesitation in using him again and would absolutely recommend him to anyone that needs the help of an appliance specialist
review stars review stars review stars review stars review stars   27th November 2025
Value of Products/Services or Work Performed: £1 - £1000
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I called Billy yesterday evening and he made himself available to fix my washing machine the next morning. A really sweet man, Billy was reassuring, professional and exceptionally knowledgeable. He quickly assessed the situation and immediately knew what was required. His eye for detail meant he also spotted a secondary fault with the machine that would have caused it to flood the room when next used. All in all the fix took him less than an hour and the cost was good value for the parts, labour and the peace of mind. I cannot recommend him enough.
review stars review stars review stars review stars review stars   16th October 2025
Value of Products/Services or Work Performed: £1 - £1000
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Great service from Billy Rutherford. Arrived on time and fixed our issue quickly and efficiently.
review stars review stars review stars review stars review stars   6th October 2025
Value of Products/Services or Work Performed: £1 - £1000
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Called about a faulty oven in the morning, fixed same day. Very happy with service.
review stars review stars review stars review stars review stars   19th September 2025
Value of Products/Services or Work Performed: £1 - £1000
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Phoned in morning came in afternoon. Explained what was wrong and fixed it. Dishwasher fine now . Good job would certainly recommend.
review stars review stars review stars review stars review stars   4th September 2025
Value of Products/Services or Work Performed: £1 - £1000
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contacted billy this morning about oven problem
oven fixed same day excellent service from billy
highly recommend for any appliance repairs
thanks again

alan s
review stars review stars review stars review stars review stars   29th August 2025
Value of Products/Services or Work Performed: £1 - £1000
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Billy has repaired vacuum cleaners and a washing machine for us.
He responds extremely quickly, problem solves and acts accordingly with no fuss, clear communication and very fair costs.
Cannot recommend highly enough!

review stars review stars review stars review stars review stars   28th June 2025
Value of Products/Services or Work Performed: £1 - £1000
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We have 3 children, 2 of whom are disabled so we actually have 2 washing machines for all the laundry. One wasn’t working (Logik brand) and a well known company that I initially called told me it was too difficult to get parts for Logik and then tried to sell me a new machine for around £600! Without much hope but desperate to try to get our machine fixed asap I called BR Domestics after reading the many positive reviews. Billy came right away and ordered the part we needed without any problems then came to fit it it as soon as the part arrived. A fraction of the price of a new machine. I see why he gets all the positive reviews - well deserved !

review stars review stars review stars review stars review stars   17th June 2025
Value of Products/Services or Work Performed: £1 - £1000
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Bill is a very competent operator and I was very impressed with the service provided. Would highly recommend.
review stars review stars review stars review stars review stars   16th June 2025
Value of Products/Services or Work Performed: £1 - £1000
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Phone to fix washing machine, new handle, 1 hour done, that's what I call amazing
review stars review stars review stars review stars review stars   16th June 2025
Value of Products/Services or Work Performed: £1 - £1000
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Billy fitted my new oven and helped repair my washing machine. He was quick to respond and book, really helpful and very nice. Couldn’t recommend more.

review stars review stars review stars review stars review stars   12th June 2025
Value of Products/Services or Work Performed: £1 - £1000
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Billy provided a simply excellent service. He answered my initial call about a washing machine problem, explained the procedure for repair, gave an indicative cost and agreed to come the following day. Everything was repaired within a day of my initial call. The repair was a little more extensive however Billy had the spare part and also informed me of the additional work required. Excellent service and highly recommended.
review stars review stars review stars review stars review stars   20th May 2025
Value of Products/Services or Work Performed: £1 - £1000
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Repaired oven and control switch and a jammed washing machine drawer. Contacted BR yesterday and job done this afternoon. Friendly and helpful man and very pleased with work will use him again and pleased to recommend him to others.

review stars review stars review stars review stars review stars   14th May 2025
Value of Products/Services or Work Performed: £1 - £1000
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Billy repaired dishwasher. He came at short notice, having taken time to discuss options at length on the phone ( including self fix suggestions). He sorted the problem quickly. Brilliant service. Would highly recommend. Thanks Billy :)
review stars review stars review stars review stars review stars   19th March 2025
Value of Products/Services or Work Performed: £1 - £1000
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Our oven heating element packed in and Billy was recommended by an electrician. He was on our premises within 90 mins and returned with the part later in the morning. We were back up and running by lunch time. Excellent service and personable character. Highly recommended.

review stars review stars review stars review stars review stars   4th March 2025
Value of Products/Services or Work Performed: £1 - £1000
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We had a dishwasher fault, and rang BR, who gave us a quote, said he would attend that same day, and also inform us prior to attending. This he did.
Upon arrival he immediately got to work, and detected a problem with the dishwasher pump, a fault incidentally that he had not experienced previously. In his van stock he had a pump that was suitable for the machine, and fitted same. Our machine was up and running very soon afterwards.
All in all a great experience, and a competent professional approach to the task. Highly recommended.
review stars review stars review stars review stars review stars   22nd February 2025
Value of Products/Services or Work Performed: £1 - £1000
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Cannot fault Billy one bit. Service was quick and friendly. Came in, assessed the fault, replaced the part and bosh…fixed. Amazing service and such a friendly service. Highly recommend.
review stars review stars review stars review stars review stars   3rd December 2024
Value of Products/Services or Work Performed: £1 - £1000
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Absolutely superb service.
Issue with double oven kept tripping.
Called back with hrs, appt for 2 days later, assessed, fixed and checked dame day.
Really nice guy
Fantastic highly recommend
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