In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 410 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 410 reviews.
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review stars review stars review stars review stars review stars   3rd December 2024
Value of Products/Services or Work Performed: £1 - £1000
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Absolutely superb service.
Issue with double oven kept tripping.
Called back with hrs, appt for 2 days later, assessed, fixed and checked dame day.
Really nice guy
Fantastic highly recommend
review stars review stars review stars review stars review stars   20th November 2024
Value of Products/Services or Work Performed: £1 - £1000
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A mouse had chewed through the waste pipe on our dishwasher. Billy replied to my text within a couple of hours, checked some information to make sure he was likely to be able to help and came out the next morning. He fixed the problem, was straightforward to deal with and his charging was very fair and easy to understand. I would recommend him unreservedly. Thanks for great service and outcome!

review stars review stars review stars review stars review stars   8th November 2024
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Billy to see if he could attend and possibly repair my Mothers washing machine. He responded quickly and gave me a firm quote for possible repair costs. He was able to attend the following day and repaired the machine for the quoted price. Very happy with the service he provided.

review stars review stars review stars review stars review stars   19th October 2024
Value of Products/Services or Work Performed: £1 - £1000
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Billy was great to deal with - after phoning him, he fitted me in as soon as he could and fixed my oven. Would definitely use him again and would recommend.

review stars review stars review stars review stars review stars   30th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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Billy was a pleasure to deal with from the outset. Carried out the repair quickly and did a 1st class job. Would be happy to recommend his services.
Thank you
Alan
review stars review stars review stars review stars review stars   24th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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Phoned yesterday and Billy came out today, was on time, respectful of property and fixed washing machine. Very knowledgeable and trustworthy, would highly recommend.
review stars review stars review stars review stars review stars   20th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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Billy was so efficient and friendly. Fixed the problem quickly and updated me on costs throughout the job. Full of great tips on how to look after the washing machine too. Wouldn’t hesitate to use again and recommend.
review stars review stars review stars review stars review stars   19th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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Replied promptly within minutes to my initial text message re an oven fault.

Billy offered upfront advice and recommended a new oven rather than spend money on a repair given the age of the oven.

Purchased a new oven and Billy came to fit on date as arranged. Communication was great, calling me to let me know he was running late but would be there asap.

Good advice given on additional work needed to safeguard the fitting of the oven which was over and above original cost agreed but still great value for money.

Billy even carried the old oven to my car for me so I could take it to the recycling centre.

I have employed his services on a few occasions now and always get the same first class service.

I would highly recommend Billy for his reliability, expertise and excellent customer service.
review stars review stars review stars review stars review stars   17th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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I highly recommend Billy. Friendly, prompt and very reliable. Washing machine fixed and checked. Price as quoted and affordable. Many thanks Billy.
review stars review stars review stars review stars review stars   8th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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I am happy to recommend this trader for both promptness and efficiency. I had an oven that wouldn't heat but thanks to this specialist the problem was solved a day after contacting him.

review stars review stars review stars review stars review stars   22nd August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Billy fitted in the job th day after we called. He kept us informed about his time of arrival and made the repair quickly and effectively. A very good service.

review stars review stars review stars review stars review stars   30th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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I had water backing up from the sink into the dishwasher. Came out within a day of the call and had it fixed inside 20 minutes! Would thoroughly recommend.

review stars review stars review stars review stars review stars   26th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Called William and he was out the next morning and had the job done within an our. Delighted with the service he provided.

review stars review stars review stars review stars review stars   17th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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First class service in every respect provided by Billy when fixing our washing machine. I was thoroughly impressed with his workmanship, also he had a very pleasant and accommodating manner. I would have absolutely no hesitation in recommending his service
review stars review stars review stars review stars review stars   12th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Billy came out at sorted our dishwasher after another contractor who installed the machine failed to return calls. Very approachable and offered to try and fit in an appointment as early as possible. Sorted the problem in few hours and explained all payment terms up front - highly recommend Billy !

review stars review stars review stars review stars review stars   21st June 2024
Value of Products/Services or Work Performed: £1 - £1000
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I would have no hesitation in recommending Billy. I called him on Thursday evening and he came midday on Friday. Managed to repair my ancient Zanussi washing machine no problem. A knowledgeable, tidy worker, got straight on with the job. 5 stars all round
review stars review stars review stars review stars review stars   13th June 2024
Value of Products/Services or Work Performed: £1 - £1000
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Element replaced in oven and oven secured in place.
review stars review stars review stars review stars review stars   6th June 2024
Value of Products/Services or Work Performed: £1 - £1000
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Contacted yesterday and came this morning, replaced the element in the oven. Very pleased with the work. Thank you

review stars review stars review stars review stars review stars   1st June 2024
Value of Products/Services or Work Performed: £1 - £1000
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I needed to find someone to fix my daughter's washing machine as the door wouldn't open at the end of a wash cycle. I've used this Trusted Trader site to find contractors for several years now and the reviews for BR Domestic Appliance Specialist stood out a mile in this category. Billy was on holiday but arranged to fix the problem on the day he got back, and even called round to my daughter's workplace to pick up her keys to get access. The machine needed a new door kit which he already had in his van so he was able to complete the repair right away. This is first class service! Highly recommended and will definitely use again.
review stars review stars review stars review stars review stars   22nd May 2024
Value of Products/Services or Work Performed: £1 - £1000
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Billy provided excellent advice and installed a new cooker all within 24 hours of our initial call to him. I would thoroughly recommend him.
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