BR Domestic Appliance Specialist
BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519
Trader Categories and Services
Electrical Appliance Repairs, Cooker - Dishwasher Repairs | Appliance Repairs, Washing Machine Repairs, Cooker Hood Repairs, Dishwasher Repairs, Hob Repairs, Dyson | Vacuum Repairs, Tumble Dryer RepairsImages and Photographs
Select any image to see a larger version.
Business Information
With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.
Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.
Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.
Trader Map Location
Reviews and Feedback
5.0 out of 5 based on
389 reviews.
Order by:
12th April 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Billy repaired my elderly parents’ hoover. He carried out the work quickly and efficiently at an excellent price. Because of they were unable to drop the hoover at his shop he kindly agreed to pick it up and drop it off again. We will use Billy for any appliance repairs we need in the future.
2nd April 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I had to get the element in my oven replaced. Mr Rutherford came on the
day I phoned him and was able to fix the problem right away. I will certainly contact him again, if required.
day I phoned him and was able to fix the problem right away. I will certainly contact him again, if required.
27th March 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Our dishwasher was broken and Billy came out very quickly to repair it. He is friendly and incredibly knowledgeable I wouldn't hesitate to recommend him.
Carly Millan Page
26th March 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Came out same day , managed to repair and fix the dishwasher . Very friendly and explained all that had been done . Very friendly, would definitely recommend . Very happy with the job undertaken
J falconer
26th March 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Contacted on the Saturday afternoon and fixed on Monday morning. First class service, would highly recommend!
Bob
22nd March 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Mr Rutherford came on time, reviewed the problem with the door of the washing machine and gave helpful advice and sorted the issue. The cooker is level again - Delighted with the result. Would definitely use the firm again.
Chalmers
18th March 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
BR Domestic Appliance Specialist provided a quick and professional repair to my oven that kept tripping the main circuit breaker. Would recommend BR Domestic Appliance Specialist to anyone that needs their faulty appliances repaired and would use them again in a heartbeat.
Stephen McClune
28th February 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Highly highly recommend William Rutherford. Excellent service and professional manner helping advise on the disconnecting and reconnecting a new washing machine for my elderly Mum. He was also so reliable in terms of timings and a lovely manner. Fully trustworthy and professional. Many thanks Billy - will definitely be back in touch in the future.
Meriel Limb
8th January 2024Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Contacted BR Appliances via Facebook after seeing other recommendations online.
I received a callback almost immediately and my non draining washing machine was fixed by the following lunchtime.
Excellent communication regarding price and arrival time. Very clean and professional.
Very happy with the service provided and would recommend to others in the future.
I received a callback almost immediately and my non draining washing machine was fixed by the following lunchtime.
Excellent communication regarding price and arrival time. Very clean and professional.
Very happy with the service provided and would recommend to others in the future.
Jo
28th December 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
A quick reply to a call out to check a washing machine just before Christmas. A great service ! Highly recommended.
7th November 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Billy returned my call and repaired my fan oven all within 24 hours!
Great service really nice guy!
Great service really nice guy!
M Briggs
2nd November 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Called BR Domestic Appliance Specialist because I needed a Beko washing machine seal replaced as soon as possible. Billy came out the next day. What an amazing service. So efficient, knowledgeable, friendly, knew exactly what he was doing. Left no mess. Fully recommend him and this company to work on your appliances. Very good, fair price. Extremely profession.
26th October 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Responded very quickly to replace pump in washing machine. Also sorted problems with supply pipe and fitting machine in tight space. Very happy with work, will use again.
John Grey
17th October 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I contacted this company regarding a fault with our washing machine. Service was top notch. Machine fixed and up and running again on the same day. Very professional, polite and punctual. Highly recommend.
21st September 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
excellent service from billy
fixed my washing machine same day
thanks again billy for your excellent service
highly recommend
alan ,s
fixed my washing machine same day
thanks again billy for your excellent service
highly recommend
alan ,s
alan somerville
25th August 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Washing machine repair.
Excellent work.
Thank you Billy.
Excellent work.
Thank you Billy.
Lois Sinclair
14th August 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I attempted to reverse the door on my tall freezer but failed miserably. Billy came to the rescue and saved the day.
Delighted with his workmanship. Lovely man and would highly recommend. Thanks again Billy.
Delighted with his workmanship. Lovely man and would highly recommend. Thanks again Billy.
JW
21st July 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Billy is fantastic . Quick response after contacting him. Has installed my dishwasher. Friendly , helpful and I highly recommend .
Jo Wilson
6th July 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Billy is multifaceted, we called him out late tonight and he came out that night. We had a couple issue and he had no issues with sorting it all.
Fair price, upfront and honest service with a smile.
Fair price, upfront and honest service with a smile.
Christopher
4th July 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Billy got in touch quickly after me emailing a query re washing machine repair. He arrived the next day and replaced the seal on the machine. Communication and efficiency superb.