In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 264 reviews and feedback
Trusted Trader since 2018

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 264 reviews.
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review stars review stars review stars review stars review stars   14th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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We found Billy from BR Domestics on line and are so glad we did.
Billy came out in absolutely atrocious weather during severe snow and ice and could not have been more helpful or knowledgeable.
He not only immediately identified the problem with our washing machine but noted a further issue which needed immediate attention and although he did not have the required part with him, he went home to fetch it and returned straight away to fit the part.
The washing machine is over 10 years old and is now working as well as it did when brand new.
Billy provides an outstanding service and I would thoroughly recommend BR Domestics!
review stars review stars review stars review stars review stars   13th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Billy came out very quickly when we had been left in the lurch by a national company who refused to fit the washing machine they had delivered. His work was tidy and efficient and gave me a great sense of relief. He was prompt and polite and fully masked. Would definitely recommend and use again. Thanks.

review stars review stars review stars review stars review stars   26th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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I phoned Billy as I had a washing machine breakdown, he came round the next day and fixed my machine. Very pleased indeed!
review stars review stars review stars review stars review stars   26th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Fault with out washing machine. Fast and very efficient service, would definitely use this engineer again
review stars review stars review stars review stars review stars   22nd January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Great service prompt attention and flexible would not hesitate to contact again
review stars review stars review stars review stars review stars   22nd January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Our oven stopped heating up so I called BR Repairs who fitted us in within 24 hours. Billy is efficient and got the job done really quickly.

I’d highly recommend!
review stars review stars review stars review stars review stars   21st January 2021
Value of Products/Services or Work Performed: £1 - £1000
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We thought we would need to buy a new washing machine when it broke but Billy came round the next day and fixed the issue within half an hour, saving us loads of money and hassle. Would definitely use his services again
review stars review stars review stars review stars review stars   9th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Phoned Billy about 12 midway to see if he could put my oven door back on as I couldn’t get it back on after cleaning it .
He promptly arrived about 2.30 looked at it and he said he hadn’t seen one like this before but 20 minutes later it was back on after numerous members of the family trying for nearly a week.
Thanks Billy for coming out so quickly.
Don’t hesitate if you’re looking for someone to fix an appliance he was very pleasant and all masked up .
review stars review stars review stars review stars review stars   9th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. Phoned on Friday night and he was here Saturday morning. Fixed my oven straight away, I would highly recommend.
review stars review stars review stars review stars review stars   7th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Billy was able to fix my washing machine and oven very quickly. He was professional and cost effective and I would not hesitate to recommend him.
review stars review stars review stars review stars review stars   4th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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My oven broke down on 23rd December. I had a very prompt response to my panicked phone call and then a call first thing in the morning to ensure that there would be time to fix my oven for Christmas. Very knowledgable and professional service. Will be using for any further servicing and repairs.

review stars review stars review stars review stars review stars   3rd January 2021
Value of Products/Services or Work Performed: £1 - £1000
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My Mum recommended Billy to us. We had a problem with the filter on our washing machine. Came out on Hogmanay to fix it at just a few hours notice. Fixed the machine and got it working again, removing the blockage. Really happy with the service, would definitely use again.

review stars review stars review stars review stars review stars   5th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replacement door seal to our Neff washing machine. More than happy with the job done and would highly recommended.

review stars review stars review stars review stars review stars   4th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Contacted Billy yesterday 3rd December & advised he would pop over 4th p.m. Arrived as advised, fixed washing machine. Excellent service and highly recommend.

review stars review stars review stars review stars review stars   28th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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washing machine door unjammed. Handle replaced.

Prompt communication.
Fitted in with when I was able to be at home.
Good Professional Service and would definitely use Billy again.
thanks.
review stars review stars review stars review stars review stars   23rd November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy set up a prompt next day appointment , which surprised me . But he turned up , on time was professional and cracked on with the job in hand . Fixed my oven element and communicated well . I also feel if there was a problem with the repair it will be sorted. Len
review stars review stars review stars review stars review stars   18th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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E-mailed on Monday night, oven fixed by Tuesday lunchtime. Efficient, friendly and professional service. Highly recommend.
review stars review stars review stars review stars review stars   17th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of Bosch washing machine leaking front door seal.
Instant response to enquiry last night and seal replaced early this afternoon.
Cracking service!

review stars review stars review stars review stars review stars   12th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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I got my oven repaired a year ago, I came back to leave a review because this guy is just awesome. He worked within my time constrains and he had the part in his van. I also liked his "no nonsense" attitude. Totally recommended.
review stars review stars review stars review stars review stars   12th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very prompt response to my enquiry, came along the next day and repaired our washing machine. Professional, efficient and friendly, I would definitely recommend.
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