In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 249 reviews and feedback
Trusted Trader since 2018

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 249 reviews.
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review stars review stars review stars review stars review stars   23rd November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy set up a prompt next day appointment , which surprised me . But he turned up , on time was professional and cracked on with the job in hand . Fixed my oven element and communicated well . I also feel if there was a problem with the repair it will be sorted. Len
review stars review stars review stars review stars review stars   18th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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E-mailed on Monday night, oven fixed by Tuesday lunchtime. Efficient, friendly and professional service. Highly recommend.
review stars review stars review stars review stars review stars   17th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of Bosch washing machine leaking front door seal.
Instant response to enquiry last night and seal replaced early this afternoon.
Cracking service!

review stars review stars review stars review stars review stars   12th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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I got my oven repaired a year ago, I came back to leave a review because this guy is just awesome. He worked within my time constrains and he had the part in his van. I also liked his "no nonsense" attitude. Totally recommended.
review stars review stars review stars review stars review stars   12th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very prompt response to my enquiry, came along the next day and repaired our washing machine. Professional, efficient and friendly, I would definitely recommend.
review stars review stars review stars review stars review stars   12th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Repaired electric oven. Excellent service . Very much appreciated and would certainly recommend.
review stars review stars review stars review stars review stars   12th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy repaired our 20 year old oven when thought it was doomed. Prompt, efficient and tidy service, great communication beforehand, deserves every 5* rating he gets.
review stars review stars review stars review stars review stars   31st October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fixed our dishwasher in no time at all. Great service, very prompt in coming and good price.
review stars review stars review stars review stars review stars   30th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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This man deserves all the 5 star ratings! He answered my enquiry very quickly and was able to carry out my repair the very next day. Friendly, knew what he was doing, had the parts already, efficient and got the job done. Very happy indeed and will definitely use again. He repairs ovens, dishwashers, washing machines and so on. Really pleased to have him in my contacts.
review stars review stars review stars review stars review stars   29th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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The website query form didn't seem to work for me, but rang them instead and received great quick service. They came the next day and put a new element and lamp in my Zanussi oven, no fuss and good overall experience. Will keep his card as my go-to person for domestic appliance repairs.
review stars review stars review stars review stars review stars   29th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Cordless Dyson fitted with new battery and thoroughly overhauled. Prompt attention, update on progress of repair, door to door service all extremely efficient.

review stars review stars review stars review stars review stars   25th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy fixed our upper grill element in the oven which had broken. We ordered the spare part and he came out the day after we received the part. Very efficient and tidy and even took away the old element. Will definitely keep his number for any future repairs.
review stars review stars review stars review stars review stars   16th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had a problem with our fridge door's hinges. Billy found that they were broken and there was no ideal place to mount the replacements. He came up with a bunch of options to fix this, talked them through with us, and tried them out. In the end, everything was perfect, despite the tricky situation, and it's been working well for several months since. I'd definitely recommend using him.

review stars review stars review stars review stars review stars   14th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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The element in our oven burnt out and needed replacing. An appointment was booked for the next day. The work was done quickly and seems to be to a good standard.

I would definitely call him again.

review stars review stars review stars review stars review stars   9th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Element in oven replaced. One visit, responsive, came within 24 hrs, mended straight away.
review stars review stars review stars review stars review stars   7th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had guests in our flat and the washing machine door would not open. Rang Billy who recognised the urgency of the situation and squeezed in the repair the following day. His rate was very reasonable so I've bookmarked him on my phone just in case....!
review stars review stars review stars review stars review stars   3rd October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fan oven heating element burnt out, called BR domestic appliances and was fixed the next day! Great service and price, much appreciated
review stars review stars review stars review stars review stars   28th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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I called Billy to arrange a repair of a Bosch washing machine. He gave an estimate of cost over the phone and came next day as arranged. He is clearly very experienced and knows what he is doing. He fitted new carbon brushes to the motor and reground the armature. The machine now works perfectly. He was also careful regarding Covid precautions, e.g. wearing a mask to come through my home. All in all a refreshingly competent and fuss-free service at a reasonable price. Highly recommended.

review stars review stars   27th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Came to repair my dishwasher and was charged £65 for less than 30 minutes where he removed the kickboard, played around with a screwdriver at the bottom of the machine, which he did not even pull out and said he had re-set the overflow fill - didn't know there was such a thing. Machine worked twice after that and has not worked since. I had stated that the programme appeared to be stuck and would not move forward from the initial start up of the motor. Sent him a text to let him know it is still not working and he did say he could come back and see if it was 'repairable' - sorry but no confidence in this company at all and not prepared to through good money after bad.
review stars review stars review stars review stars review stars   16th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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My fan oven wasn’t working so I phoned Billy of BR Domestic Appliance to arrange an appointment. He told me the cost of the call out charge and the faulty item upfront which I felt was a good fair price. He appeared within 30 mins and had the job completed very efficiently.
Would definitely recommend and use again.
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