In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 340 reviews and feedback
Trusted Trader since 2018

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 340 reviews.
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review stars review stars review stars review stars review stars   1st October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Our 20-year old washing machine motor failed. We contacted Billy on a Saturday who said he could come Tuesday to see if it can be fixed. We expected that we might need to purchase a new machine, but no, it was repaired and working just great. In addition we wanted a new seal fitted if it worked, and it was. Just great service - Billy very pleasant to deal with, we admire his expertise and will recommend to friends.
review stars review stars review stars review stars review stars   29th September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Phoned this morning as Bosch washing machine showed an error code and wouldn't go, got a service visit by lunchtime. Fault was with the motor as predicted online and engineer repaired the motor there and then. Saved me having to get a new motor or new washing machine and fitted me in as last call before going on hol, even texted to tell me he was on his way, great service.
review stars review stars review stars review stars review stars   28th September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service! Phoned to report a fault with my washing machine. Billy was round the same morning as promised. Upfront conversation on costs. Went above and beyond as fault was not as straight forward as first thought. Highly recommended!
review stars review stars review stars review stars review stars   23rd September 2022
Value of Products/Services or Work Performed: £1 - £1000
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The door on the Beko washing machine wouldn’t open after it’s cycle , wet clothes were in for 3 days as it was over the weekend & the soonest l could contact an engineer was 9am last Tuesday. I looked at Trusted Trader & as impressed by Billy’s reviews, called him & he said he would try & come round that day. I was amazed to have such an instant response & although he didn’t have the part on him , he ordered one & returned the following evening to fit it. I would certainly recommend him to anyone & good to know that he can repair most domestic items as things do break down!
review stars review stars review stars review stars review stars   22nd September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Repair carried out to a blocked cooker hood. I have used BR Domestics on several occasions now for various appliance issues and would have absolutely no hesitation in recommending them.
review stars review stars review stars review stars review stars   21st September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy came out to my property to have a look at my washing machine which had stopped working mid-cycle. Over the phone he explained his pricing clearly, which was appreciated. He found the source of the problem and stayed to make sure it was all fully resolved. He additionally made sure the machine was level and we had a nice chat too. I would definitely contact Billy again should any of my appliances fail.
review stars review stars review stars review stars review stars   12th September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Great service, quick and efficient at responding and attending my home to look at job, no long waiting times.
review stars review stars review stars review stars review stars   2nd September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Really pleased with professional standard of repair
Quick efficient and extremely helpful
Would definitely recommend Mr Rutherford to my friends
review stars review stars review stars review stars review stars   2nd September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Excellent job and arrived less than 24 hours after getting in touch.
review stars review stars review stars review stars review stars   1st September 2022
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Billy as I had a wire stuck in the drum of my washing machine. He was able to come out the following day and fixed the problem within 30 mins. He also noticed a problem with the way the machine had been fitted and fixed that for me aswell. Lovely guy, very friendly and great value for money service. Would recommend and will definitely contact him again in the future for any other appliance repair needs.
review stars review stars review stars review stars review stars   31st August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Mr Rutherford showed up promptly to fix my washing machine. I would recommend him.
review stars review stars review stars review stars review stars   30th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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I called Billy at 10.30 and he was there for 2pm…
We really needed the work done and he did not disappoint.
Was a really nice guy too.

review stars review stars review stars review stars review stars   27th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Really happy with the service provided by Billy. Phoned initially and discussed what was needed to fix our oven. Billy ordered the part, told me exactly the price, arrived when he said, pleasant and professional and I would certainly contact him again for any domestic appliance repairs if needed. Definitely recommend.

review stars review stars review stars review stars review stars   23rd August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy came at short notice and fixed my washing machine quickly. From the moment I messaged him he was friendly and helpful. I will definitely use him again if I need to and would recommend him to anyone before rushing out and buying a new machine!
review stars review stars review stars review stars review stars   22nd August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Bosch washing machine repair. Brilliant service done in an hour. Great price!
review stars review stars review stars review stars review stars   5th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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I got in touch about a fault with my washing machine. I was told on the phone about the pricing and the work was carried out the next day.
I even called after about something I wasn't sure on and was given great advice.
Would recommend for sure!

review stars review stars review stars review stars review stars   4th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy has helped us with a dishwasher issue in the past, and recently fixed a blockage in our washing machine. He’s reliable, responds quickly and is very efficient. Thanks again Billy!
review stars review stars review stars review stars review stars   3rd August 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had an issue where a Bosch washing machine was not starting. Billy identified the problem as a child lock mistakenly engaged and was able to rectify it simply by talking us through steps on the phone. An excellent service.
review stars review stars review stars review stars review stars   21st July 2022
Value of Products/Services or Work Performed: £1 - £1000
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Had an oven breakdown that needed sorted quickly . Billy (arrived the next day) when said he would . He carried out the repair like he said he would . Cleaned up like he said he would and it was a fair price . Very happy with the friendly efficient service and would use him again .
review stars review stars review stars review stars review stars   19th July 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy was fantastic in helping to repair my oven. Great service, efficient and professional. I will definitely contact Billy again for any other jobs!
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