In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 164 reviews and feedback
Trusted Trader since 2018
BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 164 reviews.
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review stars review stars review stars review stars review stars   10th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy from Domestic Appliances has probably fixed almost every appliance in my kitchen over the last couple of years and he has been excellent on every occasion. Fantastic customer service & always very prompt response. Can’t recommend highly enough.
review stars review stars review stars review stars review stars   9th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy installed a new integrated dishwasher (after discussing with me the option of repairing the previous 10 year old appliance). A reliable tradesman who really knows his stuff.
review stars review stars review stars review stars review stars   2nd November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Our washing machine was not spinning and Mr.B Rutherford fixed it easily explaining what was wrong with it and gave us a reasonable price for the parts and labour. Above and beyond service which you rarely see nowadays.
review stars review stars review stars review stars review stars   25th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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I needed my dishwasher repaired. The repair man arrived at the agreed time, and fixed the machine. The price was as was quoted to me. Excellent service. Pleasant chap. Would definitely recommend this firm.
review stars review stars review stars review stars review stars   23rd October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Dishwasher fixed - small item removed from the pump.
review stars review stars review stars review stars review stars   22nd October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine diagnostics + installation of new machine -

Perfectly punctuation, effective, efficient and candid.
review stars review stars review stars review stars review stars   19th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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What can I say that hasn't been said already. Billy is a first class guy and I would happily recommend him to anyone. I needed the digital clock on my range cooker repaired. After my initial enquiry Billy arrived to see the problem. He advised on what was needed and some parts had to be ordered. Once they arrived Billy returned to carry out the repair. I have admire his determination to get the unit fitted and working. Many thanks Billy.
review stars review stars review stars review stars review stars   19th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Oven repaired efficiently and promptly all within 24 hours of making call. First class service.
review stars review stars review stars review stars review stars   16th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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My washing machine was spinning intermittently. Billy quickly came to have a look and was able to open the filter which was jammed. Unfortunately this didn’t solve the issue but Billy happily came back on 2 further occasions to try and get the machine working. Despite being unable to fix the machine (new one required) I would happily recommend Billy. His desire to solve the problem with repeat visits shows his commitment to customer satisfaction.

review stars review stars review stars review stars review stars   16th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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My ancient washing machine broke down and I contacted Billy. He came next day and repaired it. Very pleased with the service. Would definitely recommend him. He knows his stuff!
review stars review stars review stars review stars review stars   15th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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The dishwasher hose was chewed by mice. Billy came at short notice, fitted a replacement hose along with a protective mesh net which should prevent the problem recurring.
Very happy with the service and would recommend him to others.
review stars review stars review stars review stars review stars   14th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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My washing stopped spinning Billy came out the next day to fix it. I explained the issue I was having and he immediately went right to the problem which was a blocked pipe under my sink. Very reasonable price and professional. Would certainly recommend him.
review stars review stars review stars review stars review stars   8th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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I had a issue with my tumble dryer. Billy promptly found the fault and fixed it in no time, at a reasonable cost.
review stars review stars review stars review stars review stars   4th October 2019
Value of Products/Services or Work Performed: £65.00
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Friendly and efficient service. Didn't make me feel daft for not clearing out the washing machine filter regularly myself. Came at a time that suited me.

review stars review stars review stars review stars review stars   27th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy managed to fit us into his busy schedule as the washing machine wasn’t working. He fixed it quickly for a reasonable price and explained how to prevent issue arising again. He was efficient and tidy. We would definitely use him again.
review stars review stars review stars review stars review stars   26th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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I had an intermittent, worsening fault in my washing machine. Billy was able to find the fault and fix the problem in one visit. He returned my call, was happy to communicate via text and was able to schedule a visit at short notice. All very helpful when you have young family and endless laundry.
review stars review stars review stars review stars review stars   15th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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Removal of semi integrated dishwasher and fitting of free standing dishwasher . Disconnecting washing machine and installing new machine.
Billy was prompt . The removal of old dishwasher was more complicated than first thought. Billy completed the job - cut the plynth to fit .
All in all superb work and despite job being more complicated kept to quoted price.
Very satisfied customer from Penicuik.

review stars review stars review stars review stars review stars   12th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy was prompt and very knowledgeable. The repair was done very quickly and was only charged for his time. Highly recommended
review stars review stars review stars review stars review stars   8th August 2019
Value of Products/Services or Work Performed: £0
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Have fridge freezer (eleven years old), temperatures much too low and green on light flashing, in hot weather.
Found BR's number in Edinburgh Trusted Traders and phoned.
Received very good, helpful advice which appears to have worked.
Very grateful for this and would use again.

review stars review stars review stars review stars review stars   24th July 2019
Value of Products/Services or Work Performed: £35.00
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he quickly spotted why our dishwasher door was sticking and set about fixing it with speed and success. NO fuss nor grumbles !
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