In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 309 reviews and feedback
Trusted Trader since 2018

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 309 reviews.
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review stars review stars review stars review stars review stars   15th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Bobby was great, he came out at short notice on a Saturday afternoon and he arrived when he said he would. He had the part in his van and fixed our washing machine in no time. Would definitely use him again and would highly recommend.
review stars review stars review stars review stars review stars   9th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had a small emergency as our main oven broke. We contacted Billy as he was recommended to us by our next door neighbour.

His response to our call was dealt with extremely quickly and in a professional manner. He called before arriving at our home and was friendly and kitted out in his PPE clothing.

The repair was done quickly and Billy chatted about what he was doing. He went above and beyond as he also secured the oven to the housing. highly efficient service provided by B R Domestic Appliance Repair specialist. Thank you.
review stars review stars review stars review stars review stars   7th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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I have used Billy several times for different repairs. He is thoroughly reliable, arrives when he says he will, clean & efficient. A very trustworthy , friendly and professional wouldn’t hesitate to recommend to anyone. First class service.

review stars review stars review stars review stars review stars   6th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Problem with integrated dishwasher resolved.
Responded promptly and came at time arranged.
Appropriate COVID precautions taken.
Would certainly use again.

review stars review stars review stars review stars review stars   6th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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The engineer quickly fixed our dishwasher on the day of contacting the company. Luckily no parts were needed and the issue was identified and put right on the spot. The engineer was helpful and clearly had a wealth of experience to fall back on. I would highly recommend this company to friends and family.
review stars review stars review stars review stars review stars   5th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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change an element on the cooker he was very quick no mess i will get him again
first class
review stars review stars review stars review stars review stars   9th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Fixed the problem over the phone. Was honest about machine needing replaced due to make and age if it wasn’t the issue he thought it was. Saved me time and money just before Christmas

Would use again and recommend . Bath mats are the nemesis of the spin cycle. Who knew! Thanks

review stars review stars review stars review stars review stars   7th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine repair.
Fast and efficient
review stars review stars review stars review stars review stars   7th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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superb service, prompt courteous, clean and tidy. Responded quickly and was very helpful. A service you can trust. Thank you!

review stars review stars review stars review stars review stars   4th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Reliable, knowledgeable, repair completed quickly. Likes dogs!

review stars review stars review stars review stars review stars   3rd December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Extremely quick and efficient service. We have had Billy out for both our washing machine and our oven, both times he fixed the problem quickly and for a reasonable cost. Highly recommended.

review stars review stars review stars review stars review stars   1st December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of holed door seal on elderly Bosch washing machine.

Billy Rutherford came on time, was obviously very experienced and well-equipped with necessary tools and had correct part in his van. Pleasant manner, worked efficiently and repair completely successful. No hesitation about recommending him.
review stars review stars review stars review stars review stars   20th November 2021
Value of Products/Services or Work Performed: £1 - £1000
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First class service. Second time using this company for washing machine repair & oven fix. Highly recommend.

review stars review stars review stars review stars review stars   17th November 2021
Value of Products/Services or Work Performed: £1 - £1000
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Billy very kindly arranged to see us urgently to fix our LG washing machine. Fantastic service. Took the time to assess the machine properly and ensured the machine was in full working order before leaving. Will definitely be calling on Billy again for any appliance needs. Cannot recommend highly enough.
review stars review stars review stars review stars review stars   13th November 2021
Value of Products/Services or Work Performed: £1 - £1000
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My fan oven had stopped heating. I phoned BR and he came out the same day. He not only fixed the problem quickly but fitted an oven light too.
Excellent service.
review stars review stars review stars review stars review stars   11th November 2021
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine inlet hose was blocked with dirty gritty water that had suddenly come in via our mains water. Billy answered my call immediately and arranged a time to visit. He arrived promptly and was able to clear the plumbing problem and get the washing machine working perfectly. I was very happy with his service and reasonably priced too.
review stars review stars review stars review stars review stars   8th November 2021
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine brushes replaced and filter cleared.
Charges were notified in advance and were reasonable.
Billy arrived when he said he would and carried out the repair quickly and efficiently. Machine was repaired 2 weeks ago and seems to be working fine.
review stars review stars review stars review stars review stars   4th November 2021
Value of Products/Services or Work Performed: £1 - £1000
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I had a visit by Billy to help with my washing machine. He had a look and told me I could replace my appliance or the part that was faulty, although both alternatives would be expensive. He then went on to say how I could get more life out of my appliance without expense. I am a great believer in "The Extra Mile" in customer care and Billy certainly did that. Plus, he is a piper!

I have no hesitation in recommending him unreservedly

Bill Hill
review stars review stars review stars review stars review stars   14th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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After being mucked about by the manufacturer for a washing machine repair I came across BR Domestic. Billy gave me a fair quote over the phone and was able to squeeze the job In despite a busy schedule that day. Arrived exactly when he said he would, very pleasant and washing machine sorted. Top notch service.
review stars review stars review stars review stars review stars   30th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Identified and rectified a washing machine inlet hose leak. I have used this firm before for an excellent cooker repair and the engineer arrived this time within the hours stated. He soon identified the problem and helped clear up the mess of leaked water. I would definitely use this firm again for any domestic appliance repair and have already passed on his details to some neighbours in the nearby flats.

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