In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 220 reviews and feedback
Trusted Trader since 2018

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 220 reviews.
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review stars review stars review stars review stars review stars   9th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Quick response and repair of dishwasher. Delighted with work and service.

review stars review stars review stars review stars review stars   5th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Delighted with first class prompt service for my washing machine and cooker.

review stars review stars review stars review stars review stars   30th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Electric Cooker ring replaced. Mr Rutherford came at the arranged time.
He replaced a broken spiral ring on an old electric cooker.

This was not a particularly easy job, but he persisted and the replacement ring was tested and is working perfectly. He seemed very competent, with many years experience of domestic appliance repair work. I would definitely call him out again if needed, and recommend him to friends and family.

He was courteous and wearing work uniform, and took anti Covid 19 virus precautions, wearing a mask, having used antiseptic gel, and he thoroughly washed his hands before leaving.
review stars review stars review stars review stars review stars   5th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy came round quickly, and very efficiently replaced the motor in our washing machine, which is now working perfectly.
review stars review stars review stars review stars review stars   2nd June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy responded to my email very quickly and I only had to wait a day before he came to fix my oven which needed a replacement element.

He was careful about distancing and used a mask. He did the job quickly and was a nice guy too! Will be using him if I need anything else!
review stars review stars review stars review stars review stars   25th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy was super quick at getting in touch about the nature of the problem - we arranged a suitable time and was in touch when he was on his way. Would definitely be in touch again if needed !! Thanks BIlly !!

review stars review stars review stars review stars review stars   23rd May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy came out to us at short notice to look at our oven which had stopped heating up. Given current COVID-19 conditions, he arrived with a face mask & gloves. He worked away in the kitchen & shouted if he needed us. We have a young child & are so grateful he came & helped fix our oven for us. It was fixed & sorted in half an hour. He was really helpful & friendly. Will definitely keep his number to use again & would have no hesitation in recommending him. Thanks again Billy.
review stars review stars review stars review stars review stars   20th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy uninstalled my old dishwasher, which was hard wired to the electricity and left it outside my property. Once the new dishwasher was delivered outside my property, he came back and installed it. As I was getting the old dishwasher recycled via the company supplying the new dishwasher, it was important to me that Billy took out the old dishwasher before the new one arrived. He agreed times in advance and was very reliable, and he carried out a good job. As this was during the Covid19 lockdown, Billy wore a protective mask and gloves. I would recommend him.

review stars review stars review stars review stars review stars   15th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy installed a new dishwasher. He got back by text really quickly and asked for confirmation that you’d got his texts so everyone knew what you as going on! Would definitely use again.
review stars review stars review stars review stars review stars   14th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Have used Mr Rutherford's service twice and have been highly satisfied on both occasions. Prompt, reliable and professional service from a knowledgeable experienced engineer. Fairly priced and accommodating I would have no hesitation recommending this service.
review stars review stars review stars review stars review stars   8th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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I used Billy's services when our Washing Machine broke recently. He turned up at very short notice and diagnosed the fault promptly. He took every precaution and was wearing a protective mask and gloves. I'm very happy with the service he provided and would not hesitate to recommend him to anyone with a domestic appliance issue.
review stars review stars review stars review stars review stars   7th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy mended our Dryer.
He was super quick and efficient and turned up when he said he was going to.
review stars review stars review stars review stars review stars   1st May 2020
Value of Products/Services or Work Performed: £1 - £1000
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My 19 year old washing machine decided to stop spinning in the middle of a pandemic. I called Billy and he came within 24 hours (masked and gloved) and was able to repair the machine with great efficiency and skill. Very positive experience and have no hesitation in recommending him unreservedly. Thank you.
review stars review stars review stars review stars review stars   1st May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great service - oven repaired within within 24 hours of making contact, with physical distancing closely observed. Would recommend.
review stars review stars review stars review stars review stars   29th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Bill came out on the same day I called him and had my oven fixed within half an hour. He also made sure to keep to the guidelines for social distancing. He was professional, efficient, and I'm happy with the job and the price.
review stars review stars review stars review stars review stars   28th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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We cannot praise Billy enough. During these challenging times of Coronavirus, Billy came to our rescue. You see, we live in Switzerland, and my mother-in-law in Edinburgh. My mother-in-law's washing machine started making an awful noise and not spinning properly. So step 1, reach out to Billy (having found him on this site with great reviews). After discussion with him we decided to look for a new machine. Step 2, Billy went and disconnected the old machine, and then when the new machine was delivered he went back (the same day) and installed it (step 3). He went over an above in helping mum and we cannot thank him enough. He was reliable, efficient, caring and given he was dealing with an unusual situation extremely adaptable. My husband, myself and my mother-in-law would all recommend Billy highly. He made a challenging situation manageable especially when other traders and companies are being less helpful. He was also very reasonably priced. Thank you so much Billy, you are our hero of the times.
review stars review stars review stars review stars review stars   27th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine broke down during the lock-down. Billy came out the same day, armed with his tool kit, mask and gloves. With his great knowledge and experience, the washing machine fault was diagnosed and fixed within the hour. Happy to recommend such a friendly and hard-working professional.
review stars review stars review stars review stars review stars   23rd April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy provided a professional and dedicated service despite the current lockdown. We had an issue with the heating element in our oven, Billy arrived the following day and observed social distancing whilst wearing a mask and gloves an absolute plus for those who are vulnerable or may be uncomfortable with someone outwith your family coming into your home. Billy resolved the problem quickly and was very thorough. We would highly recommend using BR Domestic Appliance Specialist and will absolutely use in the future.
review stars review stars review stars review stars review stars   22nd April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Excellent response and service, especially considering these difficult times of Covid 19. Billy came out at short notice when my oven broke down. He was professional and friendly , operating within the social distancing guidelines and using gloves and a mask. After assessment I decided it might be better to replace the oven. He sourced a new oven in a couple of hours and returned to fit it. I would recommend him to anyone.
review stars review stars review stars review stars review stars   21st April 2020
Value of Products/Services or Work Performed: £1 - £1000
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I would like to thank b r domestic appliance specialist [BILL] for the excellent service that I received when my washing machine broke down prompt first class service thanks

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