In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 128 reviews and feedback
Trusted Trader since 2018
BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 128 reviews.
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review stars review stars review stars review stars review stars   3rd March 2019
Value of Products/Services or Work Performed: £1 - £1000
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We were having problems with our washing machine cutting out mid-cycle and not draining or rinsing properly. William came out promptly, and provided honest, fair advice about the likely nature of the issue and the efficacy of the work he did. He was polite and friendly and the fee he charged was very fair. I would use again and would definitely recommend.
review stars review stars review stars review stars review stars   23rd February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Arrived when he stated. A true professional,brilliant at his job. I have no hesitation in recommending him. We will use him again!

North Berwick.
review stars review stars review stars review stars review stars   21st February 2019
Value of Products/Services or Work Performed: £1 - £1000
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I contacted this company based on Trusted Trader reviews, as I had a problem with my washing machine which wouldn't empty, and they were all spot on.
I emailed for a quote and Billy Rutherford got back to me that evening asking me to phone the following morning with more details. He informed me clearly of his charges and I couldn't believe that he came out the same afternoon and fixed it.
It turned out not to be the pump but just clogged up so it was just the call out charge. While here he set straight to work and was friendly and polite and had the job done in no time. Would definitely use him again and recommend to others.
review stars review stars review stars review stars review stars   21st February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Having a new oven supplied and fitted , Billy was excellent took time to take me through the workings of new oven ,if I had any problems ,just phone him and he would pop in and sort them out .Would recommend this company .
review stars review stars review stars review stars review stars   14th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Great to find someone who offers such an efficient & friendly service that covers East Lothian. Am in Haddington & would definitely recommend.

review stars review stars review stars review stars   13th February 2019
Value of Products/Services or Work Performed: £65
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Came out and fixed dishwasher same day!

On time, reliable and really helpful explaining issue and how to fix it.

Very pleased with work and so good to have someone in the phone book to call at short notice.

review stars review stars review stars review stars review stars   12th February 2019
Value of Products/Services or Work Performed: £65
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I had a new oven fitted. I was very satisfied with the service I received. Very punctual and the service was excellent. I would have no qualms about recommending his services.
review stars review stars review stars review stars review stars   11th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Checked faulty washing machine.
Fast, friendly and efficient service. Will definitely recommend.
review stars review stars review stars review stars review stars   9th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Phoned Billy to come and fix our Bosch washing machine which had started making some very loud grinding noises the previous night. He was amazing, he juggled his appointments around for that day and arrived at the house a couple of hours later.

Billy quickly identified the problem and had the machine fixed within minutes. Great customer service and a pleasure to deal with. Would highly recommend Billy to others in need.
review stars review stars review stars review stars review stars   8th February 2019
Value of Products/Services or Work Performed: £1 - £1000
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I emailed late evening regarding a broken fan oven and had an appointment arranged for the next day. Billy arrived on time, replaced the fan and left things tidy. Would recommend.
review stars review stars review stars review stars review stars   5th February 2019
Value of Products/Services or Work Performed: £70
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Billy - He was a very steady, earnest, energetic worker. Excellent service.
Professional and friendly. Would definitely recommend and hire him again.

review stars review stars review stars review stars review stars   1st February 2019
Value of Products/Services or Work Performed: £150
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New fan and motor fitted to a 20-year-old Neff oven.
The work was carried out promptly (within 2 days of contacting the engineer. He arrived at the arranged time and carried out the work efficiently. All now appears to bw working well again.

review stars review stars review stars review stars review stars   28th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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I emailed Billy and received a prompt response. He came the next day to fix my dishwasher and oven. Excellent service and work.

review stars review stars review stars review stars review stars   27th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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It was a Saturday and the oven element blew mid way through cooking a big dinner for a family celebration. I called around a few places but knew it would be hard to get someone at such short notice on a Saturday afternoon. One place I called suggested I call Billy and yes, fantastic, he shifted things around and came over as soon as he could. He fitted the right element and got the over working again, and back in went the food!
He is polite, tells you what he is doing and does not bamboozle you with terminology OR treat you like you don't know anything.
I will use his services again next time something needs fixed. Recommend!!!
review stars review stars review stars review stars review stars   27th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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We called Billy out to repair our built in electric oven. We had no current contacts for this type of work but were impressed by previous reviews we had read on line for BR Domestic Appliance Specialist so decided to go with them.

Billy called the next day and fixed the problem on his first visit. All charges and costs were communicated up front so we knew exactly where we stood. The work was carried out to high standard and at a competitive cost, and we would have no hesitation in recommending Billy to family and friends.

review stars review stars review stars review stars review stars   27th January 2019
Value of Products/Services or Work Performed: £100
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Diagnose and replace faulty heater element on integrated washing machine.

Came on time as arranged and did the job with no mess or fuss.

Very happy.
review stars review stars review stars review stars review stars   26th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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I called Billy to install my washing machine. He came next day (Saturday) and did the job professionally and at a reasonable price. I am not surprised at his 5 star rating from every customer because he really deserves it. I would recommend him any time.
Many thanks.
Irene
review stars review stars review stars review stars review stars   22nd January 2019
Value of Products/Services or Work Performed: £120
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Emailed Billy on a Sunday to give me a quote for supply and fit a washing machine seal and he replied same night. Quote was reasonable and I'm very happy with the finished job using genuine parts. Friendly, reliable & I would happily recommend him.
review stars review stars review stars review stars review stars   16th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Fast and efficient. Great service.

review stars review stars review stars review stars review stars   6th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy replaced a faulty grill element on our range cooker. Excellent service and would fully recommend.
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