In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 387 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 387 reviews.
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review stars review stars review stars review stars review stars   2nd October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Billy came when he said he would, quickly ordered the part required and returned to fix our washing machine in a friendly and informative manner. Will definitely use him again.
review stars review stars review stars review stars review stars   2nd October 2018
Value of Products/Services or Work Performed: £113
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Excellent service. Punctual. Helpful. Quick and efficient. Billy quoted beforehand, ordered new parts after diagnosing the problem and returned to fix the oven 2 days later. Would definitely use BR again & recommend.
review stars review stars review stars review stars review stars   28th September 2018
Value of Products/Services or Work Performed: £75
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My washing machine broke at the weekend and I e-mailed on Saturday night in the hope of getting a repair in the week. He impressed me by getting in touch on Sunday and repaired the machine on Monday morning.
He carries spares for many machines and arrived at the arranged time.
I had caused damage to the pipes when pulling the machine forward and Billy attended to these too. Excellent and great value for money!
review stars review stars review stars review stars review stars   18th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. Highly recommended.

review stars review stars review stars review stars review stars   11th September 2018
Value of Products/Services or Work Performed: £115
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Outstanding service from Billy. I called about our broken oven and he was out and had it fixed in less than two hours. He was professional and friendly and we would highly recommend him.

review stars review stars review stars review stars review stars   11th September 2018
Value of Products/Services or Work Performed: £85
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I highly recommend Billy, I called him about a problem with my tumble drier, he came out the very next day, took my machine away to investigate the problem which he was able to fix thankfully and he delivered the drier back the next morning! I would not hesitate to use him again should I need to.

review stars review stars review stars review stars review stars   10th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Phoned Billy Friday afternoon and he quoted a price to do the job. He came on time Saturday morning and had the job done within the hour. He was very friendly, easy to talk to and professional. I would use his services again.
review stars review stars review stars review stars review stars   9th September 2018
Value of Products/Services or Work Performed: £65
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Billy responded to my e-mail very quickly and the appointment was set up within a day or two. He let me know the price for the job upfront. He didn’t take long to fix my oven and was professional and friendly throughout. He even offered to fix something else small he had noticed needed doing with it too. Will definitely use him again and would have no hesitation in recommending to others.

review stars review stars review stars review stars review stars   7th September 2018
Value of Products/Services or Work Performed: £105
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Billy was able to come at short notice and was very flexible to fit around my timings. The job was done professionally, quickly and neatly. I am completely happy with the service and have no hesitations at all to recommend him.

review stars review stars review stars review stars review stars   5th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Billy was very efficient, honest and turned up when he said he would. We would highly recommend him.
review stars review stars review stars review stars review stars   4th September 2018
Value of Products/Services or Work Performed: £105
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Tried living with a half functioning oven but one short visit and it’s sorted. Service was promt and he was totally up front with coatings through the whole process always checking I was happy to proceed. Happy to recommend or use again

review stars review stars review stars review stars review stars   4th August 2018
Value of Products/Services or Work Performed: £95.00
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Delighted. Arrived when he said he would. Spoke through the work to be done . Quoted price. Carried out work . Would i use him again or recommend him. Certainly. Already have to my son. Second time i,ve used Trusted Trader. Its now my go to website. Dont waste time phoning around. Get Him !
review stars review stars review stars review stars review stars   26th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very pleased with the repair carried out on our washing machine. Quick replies to our questions and turned up on time and did the job quickly. Recommended
review stars review stars review stars review stars review stars   24th July 2018
Value of Products/Services or Work Performed: £95
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Fantastic service ,fixed the same day .
Would definitely recommend.
review stars review stars review stars review stars review stars   19th July 2018
Value of Products/Services or Work Performed: £135
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Billy was punctual and sorted our dishwasher no problem. ordered the parts and all in working order within the week.

excellent service
review stars review stars review stars review stars review stars   16th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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Outstanding service. Called Saturday evening washing machine back up and running Monday morning. Advice also given regarding machine which was appreciated. Would definitely recommend and use this company again.
review stars review stars review stars review stars review stars   16th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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Billy removed my old dishwasher and installed a new one. He was friendly, reliable and provided an overall excellent service.
review stars review stars review stars review stars review stars   12th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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Billy was happy to travel to Pencaitland to remove my integrated dishwasher.
He is very friendly and reliable (he replied to my original contact form almost immediately) and turned up at exactly the arranged time.
After removing the dishwater, Billy made a great job of improving the appearance of the space left so that it is ready for a new freestanding appliance - this was unexpected and much appreciated. He tidied up and took the dishwasher away for me. I will happily recommend Billy and I will be contacting him again if any appliances need repaired.

review stars review stars review stars review stars review stars   12th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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5 star service! Washing machine broke down.. Called Billy late afternoon and he came out very next day. Confirmed that the motor circuit board would be too costly to repair, so asked him if he could supply a new machine, which to my delight was delivered and plumbed in the very next day at a very reasonable price. Prompt, professional, courteous, reliable.. highly recommend!
review stars review stars review stars review stars review stars   9th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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I have used Billy twice now after he was recommended on another site. The first time he fixed my dishwasher the day after I called him. I was really impressed so contacted him to fix a washing machine in my rental property. He visited the same day (a Friday) and as the machine was so old and too expensive to fix, he sourced and fitted new machine and took the other one away within 2 days. Excellent service and highly recommend!
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