Contract Heating Limited

Contract Heating engineer Rob called yesterday to repair a leak in my 12 year old Ariston combi boiler. He did a great job! and Contract Heating went some extra miles for me yesterday. Rob called in the afternoon, identified the spare part required for the repair, went back to his office and returned to my property the same afternoon to replace the manifold - all done in the one afternoon and your office co-ordinated that another engineer called at my home with the spare part. Rob had to dismantle part of my kitchen unit to access the job properly. He worked on until after 6.30pm to finish the repair , put my kitchen back together again and tidied up everything perfectly before leaving.
Previously this year I had had 3 visits following the scheduled boiler service in June. Over last months, I had been topping up the boiler pressure myself several times, and with this current leak , I was beginning to lose confidence in Contract Heating's ability to fix my boiler properly , and I was even starting to think they were nudging me towards getting a new boiler!

Rob was aware of this yesterday and he took the time to explain all the previous visits and the work carried out in detail. He said my boiler could be repaired 100%. His work on the repair yesterday and his explanation of the job he was doing on my boiler has restored my belief and faith in Contract Heating. He also told me about the number of qualified engineers employed - 30 + - and the Contract Heating training academy and gave me a different perspective on this family run business.

They have , in fact, never let me down in my 12 years as a customer and I'm happy to continue my contract for the coming year and now have no hesitation in recommending Contract Heating .

Contract Heating installed a new combi boiler for me & upgraded all the plumbing, removed old water tanks etc…

When my old boiler initially broke down, the company sent an engineer out the next day and provided detailed quotes with various options for replacement. The work was then agreed & booked in within a matter of days. The price was also very reasonable.

The engineers, Johnny & Lachlan were punctual, knowledgeable, professional, courteous and managed to finish the job a day early.

I received a courtesy call the next day to make sure I was happy & was provided with my warranty paperwork etc which they registered on my behalf.

An efficient, well run business - I’d highly recommend.

My lights blew , i have an old fashioned switch board so didn't have a clue. The engineer came and had my electricity sorted in know time . Very kind young man .

We have had boiler insurance with Contract Heating for more than 10 years and when it came to replacing our boiler we chose to use them.
It took just one day. There was no mess left behind and the engineers were brilliant. We would have no hesitation in strongly recommending them.

Got a whole new heating system.
All the water & gas pipes in the property were replaced.
It was done in 3 days, and within 5 days of accepting their quote.
Excellent job.
Highly recommended.

Contract Heating services my gas boiler annually. Last Wednesday, Calum arrived on time and carried out the service professionally and efficiently, also checking my meter and linked appliances such as my radiator to check the internal fluid was of sufficient standard. He took the time to explain to me what he was doing and why each step was necessary. Calum took photographs and these were included with my invoice and accompanying safety report. A very thorough safety check by a very pleasant Calum, which is reassuring. Thank you.

I will certainly go to Contract Heating again next year and would highly recommend the company.

I had a new boiler installed. Contact Heating were recommended by a friend. I would now recommend to any one looking for a new heating system. The quality of the workmanship is second to none.

Breakdown of boiler for both central heating and hot water. Reported problem at 10 am and by 4pm the problem was resolved . The Company reported back to me at 5pm.
Service by Jodie in Administration , Craig the Contracts Manager , plus the engineer who resolved the problem , was simply outstanding .
Thank you .

We had a problem with our boiler, it was making such a noise, and began leaking. Contract Heating were amazing. Eric came out and fixed the problem the next day, can't thank him enough, such a gem. Highly recommended. Superb service from a well respected and reliable company.

I called this Saturday morning for priority service as combi-boiler not working. Contract Heating responded immediately, diagnosed and repaired quickly at a very reasonable price. Problem was condensation in pipes near the ignition. I used their services for years when living in Edinburgh before. Their service was excellent and still is.

I've been using Contract Heating for over ten years. Every time we need a big job done in one of our properties, I always shop around, but always end up going back to them because I know I can trust them and they'll get the job done with the minimum of fuss. I phoned on the Tuesday to say the boiler in our rental flat was broken, Graham attended on the Wednesday and quickly identified the problem. Unfortunately it was more economical to replace than repair. A new one was fitted by Johnny on the Friday. This is just the level of service I have come to expect from Contract Heating; they're efficient, the team are professional and courteous, the office staff are knowledgeable, helpful and friendly, and I highly recommend them as a local business.

As a landlord, I contacted Contract Heating on a Tuesday because I needed to have some regulatory checks completed as quickly as possible. CH had the job done by the following Friday - three days later. I was impressed with their speed of response, whether by phone or email from the office. The phone was always answered and calls were followed up. The two engineers turned up within the time slot I was given and they completed the jobs efficiently, good chat too :)
I really liked the CH tracker which was sent to me by text. I could see where my job was in the list and where the engineer was on the map. Very reassuring and all in all great value for money. Would definitely recommend them and will use them again.

This is a great company! Efficient, on time, nice people to deal with...in fact, I can't fault anything about them.

We had a boiler fitted while our flat was rented and when we returned to live in the flat we had an issue with the app controlling the boiler. Christine and her team did a fantastic job and spent significant time to resolve our issue. The boiler and installation was good however the exemplary after sales service was over and above and really reflects very well on the company and their team. I would strongly recommend them and will certainly use them in the future.

As a family and as a business involved in property, we have used Contract Heating for many years.
My mum had a new boiler installed a few years ago but when it stopped working, the manufacturer couldn't have cared less, despite the fact that it was still under warranty.
She is 77 years of age and they wouldn't even give her a day for an engineer to attend.
I rang Contract Heating to explain the situation and they were kind enough to arrange a same-day visit. It was sorted within minutes.
Special thanks to Leanne, who went above and beyond to help, proving that no matter what size of job, a personal service is incredibly important to them.
My mum was delighted to take out a service contract with Contract Heating, just to never ever have to deal with some call centre in England fronted by an extremely sarcastic man.
Thank-you to Contract Heating for saving the day! I know my mum is now in such safe hands.

Contract heating have just replaced a 20+ year old boiler at my property.
The work was of a very high standard and completed in a very efficient and timely manner.
I would have no hesitation in recommending Contract heating.

I had the company arrange all five of my house letting certificates in one hit which was a Godsend for someone who is not always at the property. All completed in day and time agreed and certs provided. A call out for Patrick Hannigan who spent much time answering all the points from an extensive fire safety Cert document I was unsure of following the visit (which was most of them). Really great service and he gave some great follow up advice. Will use them again for sure!

Contract Heating have serviced and repaired our boiler for a few years. This time our boiler developed a fault too expensive to repair. The company provided a highly detailed and competitive estimate to install a new remotely monitored Ariston combi-boiler.
The service engineers are professional and undertake their work with great care. The installation engineers, Ross and Lewis, did a fantastic job. They straightened the new pipework, replaced the flue, flushed the system and set up the new boiler.
Flushing the system appears to have improved the temperature of radiators and we look forward to a warmer home next winter. The Ariston boiler looks smart, is smaller than the old boiler and provides hot water more consistently.

Installation of a new fuse box and associated electrical work.
Ryan did a brilliant job. Considering the difficulties that the job provided he thought up novel solutions and remained determined to complete the job. He is an asset to Contract Heating, I hope he continues to do well.

Both Leanne who took my calls and organised appointments and Andrew McLeod who came out and did the work were excellent. I needed PAT and Fire risk tests for my Airbnb properties. I found them friendly, professional, helpful and timely and I would highly recommend this company to any other airbnb people and landlords.