In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Contract Heating Limited

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 4.9 out of 5 based on 295 reviews and feedback.
Trusted Trader member since 2016.

Contract Heating Limited
2B Bankhead Crossway South, Sighthill
Edinburgh
EH11 4EX
0131 458 3377

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Business Information

Contract Heating have a proven track record that spans more than 20 years. In that time we have continued to provide landlords and tenants with a first class boiler repair and installation service.

We are Gas Safe Registered and our gas engineers are supported by a highly trained team of people based at our office in Edinburgh, the office staff ensure our customers jobs are managed and completed with the minimum of disruption to the customer.

We provide a range of services to landlords, property managers and private clients. The services we provide include:
PAT & Electrical Testing, Gas Safety Checks, Legionella Risk Assessment, Domestic Water System Periodic Inspection, Fire Alarm Maintenance, EICR, Fire Risk Assessment, Service Contracts, EPC's, boiler repair and installation, Gas Engineer Training, Landlord Gas Awareness Training.

Contract Heating are third party certified for each type of work we carry out. This ensures high standards as we are audited by each certification body - Gas Safe Register, NICEIC, BAFE and The Legionella Control Association. This means that you are in safe hands with us and can easily verify our competency.

When you call Contract Heating you can rest assured that you’re dealing with a company built on a solid reputation.

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Reviews and Feedback

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4.9 out of 5 based on 295 reviews.
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review stars review stars review stars review stars review stars   6th November 2024
Value of Products/Services or Work Performed: £1 - £1000
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I have used this company many times over the last few years. They are really excellent. Very nice to deal with. They are efficient, friendly and helpful. They never let you down and always deliver. They are my go to company in Edinburgh.
review stars review stars review stars review stars review stars   22nd October 2024
Value of Products/Services or Work Performed: £1 - £1000
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We had excellent service to identify and repair a significant blockage in our system. Both office staff and engineers were very responsive to our requirements and communicated well.
review stars review stars review stars review stars review stars   11th October 2024
Value of Products/Services or Work Performed: £1001 - £5000
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New efficient combi boiler fitted. Avoided costly external work to fit flue and connect condensate. Really excellent work.
review stars review stars review stars review stars review stars   9th October 2024
Value of Products/Services or Work Performed: £1001 - £5000
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I had a new combi boiler fitted last week, replacing my old one. The boiler was ordered on Tuesday morning and was fitted on Thursday. Excellent service.

The engineers, Jonnie and Scott, arrived on time, were smart, friendly but professional. They worked hard all the time they were here. Lovely to see people who take pride in their work. Before leaving, the controls on the boiler and thermostat were explained. Excellent job. Thanks guys.

I would definitely recommend.
review stars review stars review stars review stars review stars   9th October 2024
Value of Products/Services or Work Performed: £1 - £1000
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Contract Heating engineer Rob called yesterday to repair a leak in my 12 year old Ariston combi boiler. He did a great job! and Contract Heating went some extra miles for me yesterday. Rob called in the afternoon, identified the spare part required for the repair, went back to his office and returned to my property the same afternoon to replace the manifold - all done in the one afternoon and your office co-ordinated that another engineer called at my home with the spare part. Rob had to dismantle part of my kitchen unit to access the job properly. He worked on until after 6.30pm to finish the repair , put my kitchen back together again and tidied up everything perfectly before leaving.
Previously this year I had had 3 visits following the scheduled boiler service in June. Over last months, I had been topping up the boiler pressure myself several times, and with this current leak , I was beginning to lose confidence in Contract Heating's ability to fix my boiler properly , and I was even starting to think they were nudging me towards getting a new boiler!

Rob was aware of this yesterday and he took the time to explain all the previous visits and the work carried out in detail. He said my boiler could be repaired 100%. His work on the repair yesterday and his explanation of the job he was doing on my boiler has restored my belief and faith in Contract Heating. He also told me about the number of qualified engineers employed - 30 + - and the Contract Heating training academy and gave me a different perspective on this family run business.

They have , in fact, never let me down in my 12 years as a customer and I'm happy to continue my contract for the coming year and now have no hesitation in recommending Contract Heating .

review stars review stars review stars review stars review stars   27th September 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Contract Heating installed a new combi boiler for me & upgraded all the plumbing, removed old water tanks etc…

When my old boiler initially broke down, the company sent an engineer out the next day and provided detailed quotes with various options for replacement. The work was then agreed & booked in within a matter of days. The price was also very reasonable.

The engineers, Johnny & Lachlan were punctual, knowledgeable, professional, courteous and managed to finish the job a day early.

I received a courtesy call the next day to make sure I was happy & was provided with my warranty paperwork etc which they registered on my behalf.

An efficient, well run business - I’d highly recommend.
review stars review stars review stars review stars review stars   25th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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My lights blew , i have an old fashioned switch board so didn't have a clue. The engineer came and had my electricity sorted in know time . Very kind young man .
review stars review stars review stars review stars review stars   16th September 2024
Value of Products/Services or Work Performed: £1001 - £5000
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We have had boiler insurance with Contract Heating for more than 10 years and when it came to replacing our boiler we chose to use them.
It took just one day. There was no mess left behind and the engineers were brilliant. We would have no hesitation in strongly recommending them.
review stars review stars review stars review stars review stars   26th August 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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Got a whole new heating system.
All the water & gas pipes in the property were replaced.
It was done in 3 days, and within 5 days of accepting their quote.
Excellent job.
Highly recommended.
review stars review stars review stars review stars review stars   23rd August 2024
Value of Products/Services or Work Performed: £1 - £1000
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Contract Heating services my gas boiler annually. Last Wednesday, Calum arrived on time and carried out the service professionally and efficiently, also checking my meter and linked appliances such as my radiator to check the internal fluid was of sufficient standard. He took the time to explain to me what he was doing and why each step was necessary. Calum took photographs and these were included with my invoice and accompanying safety report. A very thorough safety check by a very pleasant Calum, which is reassuring. Thank you.

I will certainly go to Contract Heating again next year and would highly recommend the company.

review stars review stars review stars review stars review stars   20th August 2024
Value of Products/Services or Work Performed: £1001 - £5000
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I had a new boiler installed. Contact Heating were recommended by a friend. I would now recommend to any one looking for a new heating system. The quality of the workmanship is second to none.
review stars review stars review stars review stars review stars   6th May 2024
Value of Products/Services or Work Performed: £1 - £1000
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Breakdown of boiler for both central heating and hot water. Reported problem at 10 am and by 4pm the problem was resolved . The Company reported back to me at 5pm.
Service by Jodie in Administration , Craig the Contracts Manager , plus the engineer who resolved the problem , was simply outstanding .
Thank you .
review stars review stars review stars review stars review stars   21st March 2024
Value of Products/Services or Work Performed: £1 - £1000
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We had a problem with our boiler, it was making such a noise, and began leaking. Contract Heating were amazing. Eric came out and fixed the problem the next day, can't thank him enough, such a gem. Highly recommended. Superb service from a well respected and reliable company.
review stars review stars review stars review stars review stars   10th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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I called this Saturday morning for priority service as combi-boiler not working. Contract Heating responded immediately, diagnosed and repaired quickly at a very reasonable price. Problem was condensation in pipes near the ignition. I used their services for years when living in Edinburgh before. Their service was excellent and still is.
review stars review stars review stars review stars review stars   25th January 2024
Value of Products/Services or Work Performed: £1001 - £5000
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I've been using Contract Heating for over ten years. Every time we need a big job done in one of our properties, I always shop around, but always end up going back to them because I know I can trust them and they'll get the job done with the minimum of fuss. I phoned on the Tuesday to say the boiler in our rental flat was broken, Graham attended on the Wednesday and quickly identified the problem. Unfortunately it was more economical to replace than repair. A new one was fitted by Johnny on the Friday. This is just the level of service I have come to expect from Contract Heating; they're efficient, the team are professional and courteous, the office staff are knowledgeable, helpful and friendly, and I highly recommend them as a local business.
review stars review stars review stars review stars review stars   18th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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As a landlord, I contacted Contract Heating on a Tuesday because I needed to have some regulatory checks completed as quickly as possible. CH had the job done by the following Friday - three days later. I was impressed with their speed of response, whether by phone or email from the office. The phone was always answered and calls were followed up. The two engineers turned up within the time slot I was given and they completed the jobs efficiently, good chat too :)
I really liked the CH tracker which was sent to me by text. I could see where my job was in the list and where the engineer was on the map. Very reassuring and all in all great value for money. Would definitely recommend them and will use them again.

review stars review stars review stars review stars review stars   10th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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This is a great company! Efficient, on time, nice people to deal with...in fact, I can't fault anything about them.
review stars review stars review stars review stars review stars   13th December 2023
Value of Products/Services or Work Performed: £1001 - £5000
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We had a boiler fitted while our flat was rented and when we returned to live in the flat we had an issue with the app controlling the boiler. Christine and her team did a fantastic job and spent significant time to resolve our issue. The boiler and installation was good however the exemplary after sales service was over and above and really reflects very well on the company and their team. I would strongly recommend them and will certainly use them in the future.
review stars review stars review stars review stars review stars   8th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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As a family and as a business involved in property, we have used Contract Heating for many years.
My mum had a new boiler installed a few years ago but when it stopped working, the manufacturer couldn't have cared less, despite the fact that it was still under warranty.
She is 77 years of age and they wouldn't even give her a day for an engineer to attend.
I rang Contract Heating to explain the situation and they were kind enough to arrange a same-day visit. It was sorted within minutes.
Special thanks to Leanne, who went above and beyond to help, proving that no matter what size of job, a personal service is incredibly important to them.
My mum was delighted to take out a service contract with Contract Heating, just to never ever have to deal with some call centre in England fronted by an extremely sarcastic man.
Thank-you to Contract Heating for saving the day! I know my mum is now in such safe hands.
review stars review stars review stars review stars review stars   22nd August 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Contract heating have just replaced a 20+ year old boiler at my property.
The work was of a very high standard and completed in a very efficient and timely manner.
I would have no hesitation in recommending Contract heating.
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