In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Contract Heating Limited

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 4.9 out of 5 based on 309 reviews and feedback.
Trusted Trader member since 2016.

Contract Heating Limited
2B Bankhead Crossway South, Sighthill
Edinburgh
EH11 4EX
0131 458 3377

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Business Information

Contract Heating have a proven track record that spans more than 20 years. In that time we have continued to provide landlords and tenants with a first class boiler repair and installation service.

We are Gas Safe Registered and our gas engineers are supported by a highly trained team of people based at our office in Edinburgh, the office staff ensure our customers jobs are managed and completed with the minimum of disruption to the customer.

We provide a range of services to landlords, property managers and private clients. The services we provide include:
PAT & Electrical Testing, Gas Safety Checks, Legionella Risk Assessment, Domestic Water System Periodic Inspection, Fire Alarm Maintenance, EICR, Fire Risk Assessment, Service Contracts, EPC's, boiler repair and installation, Gas Engineer Training, Landlord Gas Awareness Training.

Contract Heating are third party certified for each type of work we carry out. This ensures high standards as we are audited by each certification body - Gas Safe Register, NICEIC, BAFE and The Legionella Control Association. This means that you are in safe hands with us and can easily verify our competency.

When you call Contract Heating you can rest assured that you’re dealing with a company built on a solid reputation.

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Reviews and Feedback

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4.9 out of 5 based on 309 reviews.
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review stars review stars review stars review stars review stars   28th June 2017
Value of Products/Services or Work Performed: £1001 - £5000
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For many years Contract Heating has dealt with all the gas boiler installation, servicing, maintenance contract and occasional repairs for a house with two, then one, very vulnerable elderly residents. They have provided a superb service, being very prompt in tackling any problems so that we had total confidence that our frail parents would not be left without heating. From those who answer the phone and deal with invoicing, to the engineers, everyone has been kind and efficient - a joy to deal with. We wholeheartedly recommend this company to anyone in need of heating services.
review stars review stars review stars review stars review stars   22nd June 2017
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent company to deal with, reliable, rapid responders to customer needs. Efficient, helpful and patient tradesmen. Great value at a realistic cost. Have recommended this company to family and friends, who are of the same opinion.
review stars review stars review stars review stars review stars   24th May 2017
Value of Products/Services or Work Performed: £1 - £1000
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Have used Contract Heating for years and always find them professional. Their office set up is significantly better than other companies, and you can always speak to helpful staff and managers whether you have a technical query or an admin issue. In my experience they are able to send an engineer next day and most recently Contract Heating carried out electrical work for me and did so in an exemplary way, and accommodated and helped me when I got the wrong type of lights. Their pricing is reasonable and their staff conduct themselves honestly and ethically, sticking to their word. I will continue to use them and hope their company continues to develop along current lines
review stars review stars review stars review stars review stars   20th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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Have been using contract heating for a number of years now and was once again pleased with the service provided.


Our boiler needed a new gasket which the engineer didn't have to hand and despite it being out of working hours at this point he went out his way to track it down from another engineer in the area.The part was delivered to the house and within 30mins the boiler was back up and running and saving us needing a return visit the following day.

Highly recommend and will continue using this company.
review stars review stars review stars review stars review stars   12th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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We've used Contract Heating for our annual domestic boiler checks for many years. However, this job was due to two leaking control valves. Replacing them was done by Rob within the time quoted, but a further Gate Valve was also required to be replaced due to it having been poorly installed 15 years previously. Anyway, all work completed on schedule and with due care and consideration for the surroundings and overall neatness of the cabling around the pipes. Rob also provided helpful advice on how to monitor the system's pressure going forwards.
(Resident of Polwarth Terrace, Edinburgh)

review stars review stars review stars review stars review stars   5th April 2017
Value of Products/Services or Work Performed: £1 - £1000
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I do have a service contract for my boiler and they are just so reliable ,great value and always very helpful ,i phoned to have a gas fire serviced which was done at a time and day that suited me and they turned up on time ,the fire was not installed correctly so i needed a gas fitter which the company supplied and they gave me a good discount on the price ,they showed me what they were doing and explained why and it all made sense and did need to be done ,also no mess at all with the service even asked for a dust pan and brush for the mess that was behind fire from chimney ,i have found all the staff helpful ,cheery and reliable ,and they tell you the price before and after vat is added ,and give no pressure to use them ,a truly great company .
review stars review stars review stars review stars review stars   28th March 2017
Value of Products/Services or Work Performed: £1 - £1000
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Contract Heating carried out a boiler service for me fairly recently. The whole process from making the booking to the engineer arriving to carry out the work was simple and went fully according to plan . The engineer was polite and very helpful.
review stars review stars review stars review stars review stars   21st March 2017
Value of Products/Services or Work Performed: £1001 - £5000
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A complex trace, access and re-piping job carried out with professional competence by friendly, efficient staff. I shall certainly continue as a customer for any work on our heating system in the future
review stars review stars review stars review stars review stars   28th February 2017
Value of Products/Services or Work Performed: £1 - £1000
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Could not ask for a better level of service from "Rob" the gas engineer.

Carried out x2 gas tests with a high level of professionalism and dedication.

Very pleasant and courteous to deal with also very well presented, a very valuable member of staff which is reflected on the company.

A pleasure to do business with, only one downside , the phones are really noisy with a lot of other conversations going on by other staff which can be hard to hear.

Please pass on my thanks to all.
review stars review stars review stars review stars review stars   17th February 2017
Value of Products/Services or Work Performed: £1 - £1000
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Always find Contract Heating reliable and well-priced as well as very well-mannered. Today Rob replaced an old heater for us and did a great job. Highly recommended!
review stars review stars review stars review stars review stars   10th February 2017
Value of Products/Services or Work Performed: £1 - £1000
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Was very happy with the work carried out as I did need a part for my boiler and got a service too. Very efficient and friendly and reasonably priced I wIll definitely recommend contract heating to my family and friends thank you guys
review stars review stars review stars review stars review stars   8th February 2017
Value of Products/Services or Work Performed: £1 - £1000
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Our heating system failed and Contract Heating was contacted. Their engineer arrived when expected and phoned ahead to inform us.
The engineer was very pleasant and fast and efficient and our heating system was back up and running within the hour.
Knowing that service like this is available stops you worrying about things that might go wrong !
Impressive.
review stars review stars review stars review stars review stars   6th February 2017
Value of Products/Services or Work Performed: £1001 - £5000
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They were able to carry out work at short notice for a very reasonable price.

They turned up when they said they would, and did an extremely thorough job.

Also, very polite. Would definitely recommend.
review stars review stars review stars review stars review stars   1st February 2017
Value of Products/Services or Work Performed: £1 - £1000
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Excellent - arrived on time - great service from engineer.
Thank you Contact Heating.
review stars review stars review stars review stars review stars   21st January 2017
Value of Products/Services or Work Performed: £1001 - £5000
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First class company with engineers who turn up on time, keep you fully informed and are very tidy.
The engineer never stopped and although he encountered some issues, he overcame these so we never had to worry.
Very well presented and fully understood our needs. Explained thoroughly before leaving.
Big plus point, seven days later a quality control engineer called to ensure everything was to our complete satisfaction.
Highly recommended.
review stars review stars review stars review stars review stars   13th January 2017
Value of Products/Services or Work Performed: £1 - £1000
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Really nice polite and very helpful staff .Who go out of their way to help you . Good prices and very reliable . Would definitely recommend this company .
review stars review stars review stars review stars review stars   27th December 2016
Value of Products/Services or Work Performed: £1 - £1000
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A combi boiler break down between Christmas and New Year was an unexpected expense, but Contract Heating were available quickly, both the admin staff on the phone and the engineer (Andrew) were understanding, pleasant and helpful. Full terms & conditions explained, the visit happened very soon after my morning call, parts already in hand, and everything was fixed by midday. I was pleased with the job done and advice received, and their professionalism.
review stars review stars review stars review stars review stars   14th December 2016
Value of Products/Services or Work Performed: £1 - £1000
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Great company to use, turned up on time, and sorted my boiler really quickly. I'd use them again, because they were so quick and reliable. If only everybody was like this.
review stars review stars review stars review stars review stars   17th November 2016
Value of Products/Services or Work Performed: £1 - £1000
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Contract Heating were recommended by my daughter who uses them for her annual boiler service. a very polite Engineer called half an hour in advance of his arrival and carried out the service. Would definitely recommend to others.

review stars review stars review stars review stars review stars   10th November 2016
Value of Products/Services or Work Performed: £1 - £1000
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This is my 3rd year using Contract Heating to service my boiler and I wouldn't dream of using any other company. Booking a visit is so easy and straight-forward. The Engineer called me 30 mins before his arrival, which is extremely helpful. He was very pleasant and well-mannered. He carried out the service and reassured me if for some reason a problem occurred I was just to call the office and it would be dealt with asap.

Service is so good my Mum has an Engineer booked to carry out a service on her boiler next wk.
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