Citywide Gas Services

Had a leaking boiler, so the heating wasn't working. But it was fixed quickly, with friendly service! Would recommend to a friend.

Thanks

After being let down by my boiler care company and left without heating for over a week, John arrived promptly, spotted the problem, replaced the hot water cylinder and got my system up and running again.

Responded promptly to a situation where the SSE had cut off the gas in a rented flat, leaving the tenants without heating or hot water. He identified the source of the leak and dealt with it in a professional and friendly manner.

I chose CityWide Gas Services after reading other 5 star reviews.
John recently installed a new boiler for me after discussing and recommending a couple that would be suitable for my needs and property. The installation went smoothly, on time and in budget. John and Chris patiently answered my many questions, nothing was too much trouble. He was also great at communicating with me before the job, keeping me up to date with arrival times, costs etc.
He also fitted a new kitchen tap and gave me some thoughts on updating my bathroom, which I had asked about. I will be asking John back to carry out this work in future. Thanks for a great job, carried out without issue!

I moved into my flat 5 weeks ago and have had problem after problem with my boiler, the main thing being getting no hot water through my shower and taps. I have had multiple people out to look at it (one who charged me £96 purely to stand in my flat for 10 minutes and not even touch the boiler other than switching a few buttons), until it got to the point I thought it was going to need completely replaced.

I found Citywide Gas on trusted trader - I was originally calling to ask for someone to come out and give me a quote for a new boiler. Whoever I spoke to on the phone was so lovely and kind, and he assured me they would get it sorted for me one way or another (I was on the brink of tears at this point ????). John came up that night and instead of throwing quotes at me, he looked at the boiler and took the time to try and figure out the issue.

Before I knew it, I had hot water running from my shower for the first time in 5 weeks! He also found some parts which needed replaced which he has kept me in the loop about as they have needed to be ordered in and will be getting fitted next week.

I am SO happy I found John/Citywide Gas, they have been nothing but amazing from the start and have made me feel completely at ease.

It’s easy to feel like you can get taken advantage of when it comes to getting quotes for certain things, which is definitely something I’ve noticed since I’ve moved in on my own and had different trades people coming in. You can tell instantly that Citywide Gas (a family run business) are not about trying to get every last penny from you and they genuinely do care and want to help if they can. Couldn’t recommend enough. Thanks for all your help so far, it’s appreciated so so much.

Replaced my boiler and checked,maintained and adjusted my radiators.
The service was excellent - out following day from initial call to talk through and give estimate. Took just one day to complete and cleaned up the mess before leaving.
My husband is unwell and John explained everything they were doing to both of us to ensure there was few disruptions to his care and he was not left out of decisions.
I would use them again and would recommend them.

John is one of the most reliable and honest tradesman I have ever worked with. John took the time to fix properly the blockage in my central heating system, involving multiple visits at no extra charge - and my flat is finally warm properly for the first time in over 7 years! Thank you John!

John was very responsive when I contacted him initially to repair some radiator valves. When he came he noticed a problem with our boiler extraction and organised replacement parts very promptly. He even came to finish the job in the evening rather than leave us another night without being able to turn on the boiler which was very impressive. He was very courteous and well mannered as well! I wouldn’t hesitate to use John again or to recommend him to others.

John visited my flat in musselburgh to fix my tap which was loose until john tightened it up and made it safe to use again,

John worked quick, was very friendly , knew his stuff and nothing was to much.

I will use john in future for any other work that my be required.

John was very helpful and came out fast as I had no heating . He swiftly went for a part and had my boiler up and running again in no time . Very fair priced also . Definitely recommend

John was referred to me from someone who had used him previously and he came highly recommended.

John was punctual, tidy and very good value for the work carried out and will be using him for all other future projects. 5 star *****

I have been using John (city wide services for a long time now. It’s always a pleasure dealing with them. John is friendly, professional and reliable. Thank you John!

Gas service done most efficiently. John was helpful and pleasant.

I called City Wide Gas Services when I had a leak coming from my tap. John came out without hesitation and stopped the leak. He then went out his way to get me a new tap and fitted the same day. I can’t recommend this company enough! Thank you!

Boiler fixed and new parts fitted. Great trader would highly recommend to everyone.

I had john over to fit my boiler. His work is neat, tidy and very professional. I wouldn’t hesitate to recommend John for all plumbing and heating needs. Another happy customer! Thanks!

Five Star & First Class. Personable , knowledgeable , reliable, efficient & effective . I will definately recommend to friends & family.

Great job done for the boiler service. Quick to respond to phone call and got someone sent out the next day. Excellent price too.

John from Citywide Gas Services provided a gas safety check for a new property we moved into on short notice, and he was a pleasure to deal with: Good communication, on-time, courteous and he thoroughly explained the entire process, along with some good tips.

I had gas central heating installed and a new boiler and I can highly recommend John, who was very professional and efficient, with the minimum of upheaval. From beginning to end, John worked hard to get the work finished as soon as possible, and also explained to me everything that he was doing and answered any questions in a
friendly manner, which put my mind at ease. Definitely the best in every way.