In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

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 5.0 out of 5 based on 283 reviews and feedback.
Trusted Trader member since 2018.

Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 531 1838
07990 576 760
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Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

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Reviews and Feedback

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5.0 out of 5 based on 283 reviews.
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review stars review stars review stars review stars review stars   14th February 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Replaced my boiler and checked,maintained and adjusted my radiators.
The service was excellent - out following day from initial call to talk through and give estimate. Took just one day to complete and cleaned up the mess before leaving.
My husband is unwell and John explained everything they were doing to both of us to ensure there was few disruptions to his care and he was not left out of decisions.
I would use them again and would recommend them.
review stars review stars review stars review stars review stars   12th February 2020
Value of Products/Services or Work Performed: £1001 - £5000
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John is one of the most reliable and honest tradesman I have ever worked with. John took the time to fix properly the blockage in my central heating system, involving multiple visits at no extra charge - and my flat is finally warm properly for the first time in over 7 years! Thank you John!
review stars review stars review stars review stars review stars   10th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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John was very responsive when I contacted him initially to repair some radiator valves. When he came he noticed a problem with our boiler extraction and organised replacement parts very promptly. He even came to finish the job in the evening rather than leave us another night without being able to turn on the boiler which was very impressive. He was very courteous and well mannered as well! I wouldn’t hesitate to use John again or to recommend him to others.

review stars review stars review stars review stars review stars   31st January 2020
Value of Products/Services or Work Performed: £1 - £1000
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John visited my flat in musselburgh to fix my tap which was loose until john tightened it up and made it safe to use again,

John worked quick, was very friendly , knew his stuff and nothing was to much.

I will use john in future for any other work that my be required.

review stars review stars review stars review stars review stars   30th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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John was very helpful and came out fast as I had no heating . He swiftly went for a part and had my boiler up and running again in no time . Very fair priced also . Definitely recommend
review stars review stars review stars review stars review stars   30th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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John was referred to me from someone who had used him previously and he came highly recommended.

John was punctual, tidy and very good value for the work carried out and will be using him for all other future projects. 5 star *****

review stars review stars review stars review stars review stars   26th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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I have been using John (city wide services for a long time now. It’s always a pleasure dealing with them. John is friendly, professional and reliable. Thank you John!
review stars review stars review stars review stars review stars   21st January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Gas service done most efficiently. John was helpful and pleasant.
review stars review stars review stars review stars review stars   20th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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I called City Wide Gas Services when I had a leak coming from my tap. John came out without hesitation and stopped the leak. He then went out his way to get me a new tap and fitted the same day. I can’t recommend this company enough! Thank you!
review stars review stars review stars review stars review stars   20th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Boiler fixed and new parts fitted. Great trader would highly recommend to everyone.
review stars review stars review stars review stars review stars   16th January 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I had john over to fit my boiler. His work is neat, tidy and very professional. I wouldn’t hesitate to recommend John for all plumbing and heating needs. Another happy customer! Thanks!

review stars review stars review stars review stars review stars   8th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Five Star & First Class. Personable , knowledgeable , reliable, efficient & effective . I will definately recommend to friends & family.
review stars review stars review stars review stars review stars   7th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great job done for the boiler service. Quick to respond to phone call and got someone sent out the next day. Excellent price too.
review stars review stars review stars review stars review stars   5th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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John from Citywide Gas Services provided a gas safety check for a new property we moved into on short notice, and he was a pleasure to deal with: Good communication, on-time, courteous and he thoroughly explained the entire process, along with some good tips.

review stars review stars review stars review stars review stars   31st December 2019
Value of Products/Services or Work Performed: £5,950
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I had gas central heating installed and a new boiler and I can highly recommend John, who was very professional and efficient, with the minimum of upheaval. From beginning to end, John worked hard to get the work finished as soon as possible, and also explained to me everything that he was doing and answered any questions in a
friendly manner, which put my mind at ease. Definitely the best in every way.
review stars review stars review stars review stars review stars   29th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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John replaced a very old boiler and so far the boiler which we have now had for over two years has been problem free. They installed it expertly and answered all my questions happily explaining how the boiler works. Left the room very tidy when finished and took away all the old boiler too. Always hot water and heating. Citywide Gas Services is a very professional and friendly company which I would positively recommend 100%.
review stars review stars review stars review stars review stars   22nd December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Woke up on the Sunday before Christmas to find our boiler wasn't working. Disaster! However, having looked at the reviews for John at Citywide Gas Service, I rang him up straightaway. He said he could come out that afternoon which was perfect. John phoned, as promised, before he arrived to let us know he was coming. When he arrived he got straight on with the job, cleared the blockage and checked the boiler was working without leaks. He was an excellent workman and we wouldn't hesitate to recommend him.

review stars review stars review stars review stars review stars   14th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Delighted to use and recommend these guys, who came out on a Saturday at short notice when most others were saying they were tied up til New Year. Our Baxi combi boiler was not giving hot water and then made a horrid grating moose and the temp reading flying up to over 90 and back down as it tried to fire up. I assumed the pump had failed and fully expected a hefty bill, but they thought this was a one-off caused by a dip in pressure, as once set to the right pressure, it worked fine. They then checked all the combustion levels, essentially giving it a service and were happy with what seemed like a token cash payment, we’ll under what I would expect to pay for a weekend call out fee. Both guys who showed up were friendly, informative and refreshingly honest. Highly recommended!
review stars review stars review stars review stars review stars   9th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Citywide have done several jobs for us since we moved into our house as well as coming out at very short notice when we had an emergency. On every occasion, the work has been of the highest standard, the advice offered accurate and the charges very reasonable. We have found John and his colleagues to be friendly and professional on every occasion. Very highly recommended.
review stars review stars review stars review stars review stars   9th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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I phoned Citywide because after trying to reset my boiler four times it kept cutting out. I called citywide and they came out the following day. I didn’t realise that my boiler was still in warranty but Citywide did after asking me when it was fitted and they phoned Worcester with my details and didn’t charge me a penny. It would have been very easy for Citywide to investigate the problem and solve it themselves and take my money but they didn’t . As it happened, the problem was a blocked filter which Worcester found and cleared free of charge under warranty. What price a knowledgeable tradesman with integrity. Invaluable.
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