In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

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 5.0 out of 5 based on 288 reviews and feedback.
Trusted Trader member since 2018.

Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 212 5000
07990 576 760
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Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

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Reviews and Feedback

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5.0 out of 5 based on 288 reviews.
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review stars review stars review stars review stars review stars   29th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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I could not be happier with this company and the work carried out. The customer service was brilliant and they resolved my problem fast and efficiently. Would happily recommend and use them again. Thanks!
review stars review stars review stars review stars review stars   8th March 2018
Value of Products/Services or Work Performed: £2,200.00
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I have found John to be reliable and polite. Although he is very busy, he is very hard working and will make a huge effort to help out and get the work done on time.
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1 - £1000
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John is an exceptional engineer who always ensures that work is carried out to a high standard. He has carried out a wide scope of jobs for ideal electrical solutions, he brings a vast knowledge and has never come across a problem with a boiler that he cannot resolve. I have worked with John for many years and will always continue to do so. Cannot reccomend him highly enough.
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Great service, fixed my boiler on the day it stopped working.

I would not hesitate to use citywide again and I would recommend them to anybody in need of an efficient, well priced and reliable engineer.
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I called John at Citywide Gas following a leak and as he was so reliable & professional, I got him to fit a new boiler- could not be happier with the service- professional, punctual, reliable and did the work within a day and just the place very clean...and just a good guy!
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Boiler broke down during really cold spell and citywide repaired boiler and made sure my heating system was working properly on the same day I phoned to book a repair!! Engineer was helpful and very knowledgable!! Would recommend citywide gas services very highly
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1001 - £5000
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We had John at citywide gas services carry out a number of jobs for us, he disconnected an industrial heating system in our stores and he did not effect the day to day running of our business, he also fitted a new boiler in our staff area and again there was no issue and everything is working perfect. He was on time he was presentabl, spoke to us in a very professional manner and described what needed done so even we could understand. All in all very happy with the work and would 100% recommend citywide to anyone.
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1 - £1000
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I called city wide gas services due to me having a leak under my bath, John was very helpful over the phone and came out the same day. John found and isolated the leak very quickly and had a part in his van to fix the issue. John was very friendly and well presented and knew exactly what he was doing, he worked very quickly and efficiently. City wide gas services are very reasonably priced to what I've been charged before,they where able to come out to the job the quickest. I would highly recommend city wide gas services!
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Great service start to finish no hidden costs like some companies!
Very pleasant man John was and now arranging him to do my extension in next few months. Highly recommend and great value for money which everyone needs these days!
Thank you John again.

My kind regards
Mrs Frazer
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Done the plumbing work in our new kitchen and the service was amazing. They were very efficient and done the work when it needed to be done. I would highly recommend them to anyone.
review stars review stars review stars review stars review stars   3rd March 2018
Value of Products/Services or Work Performed: £1,200.
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Wouldn't hesitate to recommend these guys .
Good prompt friendly service 5 star !!

review stars review stars review stars review stars   29th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Work was excellent. Plumber very friendly.

review stars review stars review stars review stars review stars   28th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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I have now used Citywide Gas Services various times and I have found them very easy to communicate with, the engineer has always turned up at agreed time and always looks very professional. The finished work is always a high standard and any mess is always cleaned up without asking. I have now recommended Citywide to various friends and family who are all more than happy with the service.
review stars review stars review stars review stars review stars   28th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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City wide helped us out when we needed it most, in the run up to Christmas. They squeezed our boiler repair in at short notice and were thoroughly professional. Great result, would use them again.
review stars review stars review stars review stars review stars   25th January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Used Citywide gas to replace or Central Heating system and relocate our boiler into the loft. John was brilliant. Very reliable and courteous from quoting through to completion. Arrived when he said he would and completed the work quickly. Very knowledgeable and thinks " out of the box". Provided a bespoke solution to our shower replacement which had to be done when we replaced our backboiler with a combi. Would not hesitate to use again.
review stars review stars review stars review stars review stars   24th January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Got new boiler in in a day, fast, tidy, and for the price quoted. Would recommend.
review stars review stars review stars review stars review stars   24th January 2018
Value of Products/Services or Work Performed: £1 - £1000
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John provided excellent service - my heating broke right at the start of winter, John was out within 24 hours and fixed it on the first call. No issues since then, and considerably cheaper than the other quote we got. Would highly recommend and will definitely be my go to gas man!
review stars review stars review stars review stars review stars   22nd January 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very sufficient and great service, John was very professional and polite explained what was causing the problem with the boiler and managed to fix it for me, safe to say will 100% use this trader again and happy now I have got water and heating again.
5 star rating and would highly recommend using this trader.
review stars review stars review stars review stars review stars   21st January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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I recently had an issue with my boiler as it was old and costing a fortune to constantly repair, A friend of mine used Citywide Gas Services and recommended them to me. When I called and spoke to John and explained the issues I was having he said he would come and repair it for me. He was on time which is unuasl for tradesmen, so I was pleasantly surprised.
He was very efficient and well mannered and explained that he could fix the boiler no problem. He carried out all the work on time and at a very good price. I would not hesitate to recommend him to or use him again. Very good engineer and tradesman.
review stars review stars review stars review stars review stars   21st January 2018
Value of Products/Services or Work Performed: £1001 - £5000
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John from Citywide Gas Services came out to replace my boiler and I have to say it was a fantastic service from start to finish. He was honest from the start of the cost of the boiler and how long the work would take to complete. I went with Citywide Gas Services as their reviews were 5 stars and they didnt disappoint at all. Great service, great guy and great boiler!
5 stars for the company and John!
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