In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

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 5.0 out of 5 based on 288 reviews and feedback.
Trusted Trader member since 2018.

Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 212 5000
07990 576 760
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Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

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Reviews and Feedback

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5.0 out of 5 based on 288 reviews.
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review stars review stars review stars review stars review stars   20th December 2018
Value of Products/Services or Work Performed: £3,900
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From quote to job finish they were very professional and I’m more than happy with my new bathroom and central heating , would definitely recommend them .
review stars review stars review stars review stars review stars   18th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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John installed our new boiler promptly and efficiently. Greatly appreciated the fact that he did exactly what he said he was going to do and did so as and when arranged. Would have no hesitation in recommending him and will undoubtedly use him again.
review stars review stars review stars review stars review stars   17th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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John at Citywide Gas Services has done some great work for us recently when we were needing some emergency repairs carried out. He was able to visit promptly to sort the issues and provided great communication throughout.
review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Professional service
review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £60
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Top man. Fantastic service. Highly recommend John may to family & friend's.

review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service from start to finish 100% professional overall with good knowledge and experience.
Definitely use again and will recommend to friends, family and colleagues.

review stars review stars review stars review stars review stars   13th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Had to call out citywide gas to fix an issue with my bedroom radiator. Came out quickly and great service. Very professional and would highly recommend.
review stars review stars review stars review stars review stars   13th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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I asked John , who came recommended to look at my leaking boiler .
He came out later at night and examined the work needing done .
Off his own back he discovered part of my boiler was under warrantee and as a result all of the work was undertaken by Worcester Bosch . He did not charge me and made nothing out of his good will .
I have never met such a helpful and honest plumber - would look nowhere else in future .

review stars review stars review stars review stars review stars   6th December 2018
Value of Products/Services or Work Performed: £170
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I called citywide gas services as my boiler stopped working. I explained I had two young children in the house and would be desperate to get this fixed as soon as possible.

I was extremely pleased when John and a member of his team turned up within the hour and repaired the boiler for us and we had heating and hot water within 30 minutes.

I highly recommend citywide gas services

Thanks again to John and his team

Billy
review stars review stars review stars review stars review stars   5th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent, efficient and a great job done in no time at at. Also explained the root of the problem.

Would hire again at any point.
review stars review stars review stars review stars review stars   4th December 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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5 Stars all the way! John went well over expectations and saved us money on the works we needed carried, he was on hand to talk through different options.
anything you need Citywide Gas Services the ones to call.
review stars review stars review stars review stars review stars   4th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service!
Family run business who take pride in communication and customer service. Well priced for the work done and went well above expectations with trying to help me out quickly.
Thanks
review stars review stars review stars review stars review stars   30th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Just got myself a new plumber/heating engineer!

I called John at early o'clock and, after ensuring a job with another of his clients was under control, he showed up within an hour to sort out a burst pipe for me. John had no problem climbing onto my roof and then around my roof space to sort the issue which he did very quickly. He also stuck around to sort a few other issues I had. All works were resolved and were performed efficiently and effectively.

John is a real professional, very friendly and clearly knows what he's doing. I was quite worried about getting this sorted initially but John put me at ease immediately.

Honestly, if you need a plumber/heating engineer give Citywide Gas a call - you won't regret it! Great service, great guy!
review stars review stars review stars review stars review stars   29th November 2018
Value of Products/Services or Work Performed: £2,200
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John installed new radiators and a new boiler in my home. Good service, good follow up care and has contacted me a couple of times just to make sure it’s all working well. Would highly recommend

review stars review stars review stars review stars review stars   29th November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service completed works on time to high standard and explained everything when finished highly recommended
review stars review stars review stars review stars review stars   24th November 2018
Value of Products/Services or Work Performed: £1001 - £5000
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The work was carried out promptly and efficiently. Extremely happy with the service and the quality of the work.
review stars review stars review stars review stars review stars   23rd November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very pleasant, helpful, businesslike manner and very good value for money.
I will definitely use again.
review stars review stars review stars review stars review stars   23rd November 2018
Value of Products/Services or Work Performed: £1 - £1000
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John has serviced boiler and carried out repairs in the past. Friendly and reliable
review stars review stars review stars review stars review stars   21st November 2018
Value of Products/Services or Work Performed: £1 - £1000
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John from Citywide has been thoroughly professional & helpful on the few occasions I have needed him for my rental portfolio.
He turns up on time, obviously knows his stuff, & has offered fair value for money so far.
He also offers 24/7 cover for both gas & water plumbing issues, which is a major tick in the box for myself, as well as being able to fix gas appliances & provide PAT Testing..
All in all, a decent, down to earth bloke & I intend to continue to make use of his services moving forward.
review stars review stars review stars review stars review stars   20th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Great work, tradesman was friendly and efficient. Overall great value for money, I will certainly use them again.

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