In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

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 5.0 out of 5 based on 128 reviews and feedback
Trusted Trader since 2018
Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 531 1838
07990 576 760

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Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

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Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 128 reviews.
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review stars review stars review stars review stars review stars   30th April 2019
Value of Products/Services or Work Performed: £1001 - £5000
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An excellent service provided by Citywide Gas services. Both In terms of workmanship and their helpful can do attitude ensured for a successful installation. We are most pleased with the work carried out and have recommended John and his team to others and for our other projects in and around the city. Sterling job!

review stars review stars review stars review stars review stars   28th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Used Citywide for my annual boiler service and they were great. Very easy to set up, really good price and John was really friendly and helpful. Would highly recommended.
review stars review stars review stars review stars review stars   25th April 2019
Value of Products/Services or Work Performed: £50
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We had been having trouble getting radiators on top floor working, and then hot water packed in. As noted in other reviews, Citywide Gas Services (John May) came very promptly and at a time that suited us perfectly. He also confirmed eta etc. He sorted the immediate problem and advised on a more long-standing issue. He also checked that the repair had worked before invoicing. Impressive.

review stars review stars review stars review stars review stars   18th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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very good service

review stars review stars review stars review stars review stars   27th March 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Professional and reliable service efficient throughout. Very pleased would highly recommend!
review stars review stars review stars review stars review stars   26th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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Great workmanship when fitting a toilet at my property. Very friendly and would 100% use again and would highly recommend.
review stars review stars review stars review stars review stars   13th March 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Citywide Gas came out to my property to replace a radiator in the kitchen. Very friendly and job was completed quickly. Highly recommend.
review stars review stars review stars review stars review stars   11th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic job and value for money, speedy and friendly service also. Will definitely use again and recommend, thanks John!
review stars review stars review stars review stars review stars   10th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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John was fantastic from start to finish. He responded very quickly, advised on the best solution, carried out the work and left no mess. Would highly recommend.
review stars review stars review stars review stars review stars   11th February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Best. Plumber. Ever.
I will never use another!
review stars review stars review stars review stars review stars   5th February 2019
Value of Products/Services or Work Performed: £78.00
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Radiator inhibitor work.
John explained why this was required and carried out the work efficiently.
review stars review stars review stars review stars review stars   2nd February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Boiler check up and previous installation. Great customer service and communication. Friendly and reliable.

review stars review stars review stars review stars review stars   2nd February 2019
Value of Products/Services or Work Performed: £1001 - £5000
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John was fantastic. I live abroad and my tenant contacted me to say the boiler wasn’t working. John went out diagnosed the problem and installed a new boiler at a very competetive price. He went above and beyond to help me out with our only method of communication being whatsapp. Now my tenant is cosy and warm all thanks to John. Highly recommend him. Will be contacting him now on for all our plumbing needs.

review stars review stars review stars review stars review stars   10th January 2019
Value of Products/Services or Work Performed: £60
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We woke up to no heat or hot water on a weekend and needed a call-out. CityWide Gas Services got back to us quickly and provided professional and courteous service. Also helpful that they're very familiar with Vaillant boilers. Would definitely recommend and use again!

review stars review stars review stars review stars review stars   6th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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John was recommended by a friend and when I called him regarding my situation on needing certificates to rent out a property ( Gas safety certificate, legionella risk assessment, Pat certificate ) which I needed ASAP, John arranged the next day to come and do the job. He turned up exactly on time and carried out the works needed ( I had a gas hob needing fitted too which I hadn’t mentioned, he was more than happy to help )
I am delighted to recommend John, so much so I have passed his number to all my family and friends.
review stars review stars review stars review stars review stars   3rd January 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Guys were very professional. Excellent service..
review stars review stars review stars review stars review stars   1st January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Emergency call out on Hogmanay and it couldn’t have been better service and a very fair price. Thank you from the bottom of our hearts and our now warm toes !!

review stars review stars review stars review stars review stars   30th December 2018
Value of Products/Services or Work Performed: £45
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Our boiler developed a problem over the Christmas break that left us without hot water or heating. Citywide Gas came out quickly, gave us a detailed assessment of the problem and made sure it was then fixed and in full working order (including ringing up the boiler manufacturers directly). Very nice and reliable folk - will use them again.
review stars review stars review stars review stars review stars   21st December 2018
Value of Products/Services or Work Performed: £310
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John gave an honest opinion about my boiler. I had an intermittent noise and he felt I should leave it for a few days before I finally decided what to do. I decided to get the part and change it over. Overall, I was very happy with the service that he provided and was easy to communicate with. Will definitely recommend and use again.

review stars review stars review stars review stars review stars   20th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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John gave a very honest assessment of the problem with my boiler and I really felt he was someone whose judgement I could trust.
The job was done exactly when he said it would be and he kept me informed throughout the process.
The new boiler is looking good and my house is lovely and warm again! Thanks, John!
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