In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

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 5.0 out of 5 based on 160 reviews and feedback
Trusted Trader since 2018
Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 531 1838
07990 576 760

Trade Associations

Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

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Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 160 reviews.
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review stars review stars review stars review stars review stars   14th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Excellent communications, speedy service and certificates emailed same day.

5 star company and I would highly recommend them.
review stars review stars review stars review stars review stars   13th November 2019
Value of Products/Services or Work Performed: £1001 - £5000
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After a few companies not showing up and basically mucking me about I was given Citywide Gas number to contact John for his services. Now I know why as he is very reasonable, on time and continues to keep you in the loop with what’s going on. He replaced my old boiler to a new one and the heating in my house is the best it’s been. I will continue to use John and passed his number to my family and friends.
Five star service people
Family run business is key to good service
review stars review stars review stars review stars review stars   11th November 2019
Value of Products/Services or Work Performed: £2,900
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Replacement of a 15+ year old boiler with a new Worcester boiler. Some pipes also needed replaced. New radiators were installed and old ones taken away. Extra time and work was taken to pin these cast iron radiators to the walls.

This is the 2nd time I have used John and I am glad that I have used his services again. He is very honest and professional with his work. Thanks once again!
review stars review stars review stars review stars review stars   7th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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John could not be any more helpful, always on time and willing to help and a top top tradesman who knows his stuff. Highly recommend
review stars review stars review stars review stars review stars   6th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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I spoke to John and the team and they were polite and helpful. The team were actually able to squeeze me in that afternoon and take a good look at my dying boiler. They managed to offer a part and install the very next day! I was somewhat lucky with timings but still very happy with the work provided. Definitely comfortable using the company again. Thanks John and sorry it took so long for me to post a review!

review stars review stars review stars review stars review stars   2nd November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service , came out at short notice and fixed the problem right away , would definitely recommend to a friend .
review stars review stars review stars review stars review stars   25th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Citywide Gas have carried out safety checks at our properties for a few years now also a professional and friendly service would highly recommend to friend and family

review stars review stars review stars review stars review stars   17th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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John was helpful, hardworking and professional providing a high level of workmanship and service.

Very happy with the works completed which was done timeously and without fuss, even carrying out a safety check on my boiler free of charge.

As an Architect with 20 years experience in the construction industry, I understand how difficult it can be to find a quality tradesman and I would have no hesitation in using John again or recommending to a friend.
review stars review stars review stars review stars review stars   15th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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Citywide Gas are reliable, proactive and highly professional. We've always been happy with their work and we would absolutely recommend their services!
review stars review stars review stars review stars review stars   10th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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When my combi boiler broke down leaving me with no hot water or heating I was debating which plumbing/heating company I should contact. After reading the great reviews given to Citywide Gas Services I decided to call them. I can honestly say I am glad I did. With a keen eye, John spotted the fault and rectified the problem.
Its an understatement to say I am delighted. I would not hesitate to recommend Citywide Gas Services to friends and family.
Thanks for a job well done and at such a reasonable cost!
review stars review stars review stars review stars review stars   10th October 2019
Value of Products/Services or Work Performed: £250
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Excellent company from start to finish, would definitely use them again. Very professional and very tidy. Definitely a five star trader.

review stars review stars review stars review stars review stars   8th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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John was v helpful and informative. Came out same day and identified problem with gas boiler not working, clearly very knowledgeable even though boiler was a very old model, ordered parts, and returned to fix it and do service.
review stars review stars review stars review stars review stars   3rd October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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I use citywide as one of our main contractors at work and have had great feed back from landlords and tenants as to the quality and customer service from citywide - based on that I used Citywide to install a new boiler in my own home John attended and installed and completed the work and I was very happy with the service I received from Citywide and I would highly recommend Citywide to friends and family.
review stars review stars review stars review stars review stars   3rd October 2019
Value of Products/Services or Work Performed: £45
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Problem fixed promptly and efficiently. Very happy to use again.
review stars review stars review stars review stars review stars   2nd October 2019
Value of Products/Services or Work Performed: £100
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Great service quick and very tidy workmanship would definitely use again
review stars review stars review stars review stars review stars   25th September 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Needed a new boiler fitted and plumbing fixed generally to sort water pressure in taps when I bought my new flat. Quote came in cheapest out of three, everything’s been fitted neatly and the boiler works great - no problems at all! Would
recommend to a friend for sure.
review stars review stars review stars review stars review stars   25th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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First time we have used this company excellent all round service polite and efficient.Needed my boiler fixed ASAP as I have small children, John was on the ball fixed it in no time I couldn’t recommend highly enough 5 Stars
review stars review stars review stars review stars review stars   25th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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The work carried out by Citywide Gas engineer John was excellent.
Not only was John extremely polite and good mannered, he was also very prompt with getting in touch with me with my boiler issue.
His work was done to a very high standard, it was neat and clean, he worked quickly and with minimal disruption to my day.
I could not recommend John and Citywide Gas enough.

review stars review stars review stars review stars review stars   20th September 2019
Value of Products/Services or Work Performed: £55
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Very happy with service

review stars review stars review stars review stars review stars   13th September 2019
Value of Products/Services or Work Performed: £1001 - £5000
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John installed a new boiler for my elderly mother. I took her away for the day. John was punctual, helpful, trustworthy and considerate and kept me informed by phone how he was getting on. The house was left tidy and clean and he had put the heating on so the place was nice and warm when we arrived back. I would highly recommend John's work to my family, friends and colleagues. Definitely worth 5 stars and more.
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