In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

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 5.0 out of 5 based on 257 reviews and feedback
Trusted Trader since 2018

Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 531 1838
07990 576 760
     

Trade Associations

Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

Trader Map Location

Reviews and Feedback

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5.0 out of 5 based on 257 reviews.
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review stars review stars review stars review stars review stars   6th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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John was very responsive and came the same day I called to help us get our boiler back on. Arrived when he said he would and fixed the problem promptly. Will definitely use citywide again and will happily recommend to others.
review stars review stars review stars review stars review stars   5th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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John had been very efficient at answering my enquiry, provided a very fair quote and carried out the work quickly and flawlessly. John and his colleague arrived at the site on-time, cleaned up after the jobs. Overall a job well done! I will highly recommend and will use them again.
review stars review stars review stars review stars review stars   2nd April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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John and his colleagues were faultless. They were efficient, friendly and tidy. Nothing was too much trouble. Would definitely use them again.
review stars review stars review stars review stars review stars   13th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Noticed my shower was leaking so turned off my water and rang citywide plumbing at 9:30am, john was here at 12 and within 30 mins had capped necessary pipes and got the water back on. Then talked me through my options going forward. he even took some time to look at some noisy clicking rads and advise me with those too. Fantastic price, excellent communication, will definitely be getting them back for more work soon. highly recommended

review stars review stars review stars review stars review stars   18th February 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Brillian service, all work done upnto high standard, would definitely recommend!
review stars review stars review stars review stars review stars   14th February 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Very happy with new boiler installation. Good communication before the installation, with John taking the time to discuss requirements and explain the different options. The work was carried out to a very high standard. I would thoroughly recommend Citywide Gas.
review stars review stars review stars review stars review stars   12th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Top company. Boiler broke a few days before Christmas and couldn’t find anyone to fix it. John came after hours and solved it. Highly recommended!

review stars review stars review stars review stars review stars   30th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
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New combi boiler system installed.

Call was made to City Wide Gas after the gas board condemned our old boiler at 8am in a cold December morning. John was fantastic and after we explained we had a 4 month old baby he ensured us he would be out that day, which he was.

The following week our new system was installed at a very reasonable price. We now have instant hot water and thermostat heating!

John was super knowledgable and went over our boiler system options with us.

Would certainly use City Wide Gas for any gas and heating services in the future.
review stars review stars review stars review stars review stars   21st January 2021
Value of Products/Services or Work Performed: £1001 - £5000
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John and Neil installed a complete gas central heating system for me in just three days. I was really impressed with their work and thankful that they were able to fit the installation in so quickly before Christmas. John was friendly and easy to contact throughout and his price was very competitive. I will definitely be using Citywide Gas Services again.
review stars review stars review stars review stars review stars   5th December 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Fantastic job done again. Have used city wide gas for repairs and also a new boiler installation previously, they are very knowledgeable reliable and quick to help.

I have just had another new boiler installation with them, in a place where a few companies were not sure how to do it! Each time the cost has been very competitive and value for money, the products are always of good value and they good give aftercare also.

Would highly recommend to anyone for any job, servicing and especially new boiler installments.
Thank you.
review stars review stars review stars review stars review stars   5th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Citywide Gas services were a breath of fresh air after dealing with numerous tradesmen on our build.

Friendly, cheerful and reliable so would definitely use them again!
review stars review stars review stars review stars review stars   4th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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John consistently provides a quality, professional, fast, reliable and friendly service.
On this occasion a boiler service and repair. Very easy to get in touch with and works round your schedule. Highly recommended, in fact have recommended John to friends and neighbours.
review stars review stars review stars review stars review stars   27th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I got a boiler fitted in an awkward cupboard and they fitted the best boiler for the property with minimal disruption. All done and dusted in 2 days. John and the team were really polite, friendly and courteous. I would highly recommend and will use again if I ever need anything done.
review stars review stars review stars review stars review stars   27th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Friendly, reliable service. Very happy with the work I had done on my boiler, explanation of what the issue was and how to resolve the issue.
Definitely use this company again.
review stars review stars review stars review stars review stars   16th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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I've had ongoing problems with my aged central heating system despite replacement of (old) radiators installed 5 years ago. Two 5*-rated engineers made a decent effort to find a solution, but failed to improve the performance of my downstairs radiators (the upstairs were fine) despite repeated attempts to unblock the (8mm) microbore pipes. I was ready to accept replacement of 12mm pipes as the only credible remedy.
Enter John of Citywide Gas Services. He spent considerable time (at no cost) trying to identify the core problem and, as a first step, recommended replacement of the original pump which he thought was unusually hot. I accepted his recommendation.
True to his word, John replaced the pump one week later and, after another 3 days, all blockages were cleared and the radiators are as hot as I could wish for. PS I've still got the original Potterton boiler, which John agreed I should keep as long as possible. Thanks, John!
review stars review stars review stars review stars review stars   27th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Had my boiler fixed, and I’m really happy With the service provided.
review stars review stars review stars review stars review stars   26th October 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Brilliant service, very reliable, very knowledgeable about different boiler models. A high standard of work with good prices. So glad I found this company would definitely recommend to others.
review stars review stars review stars review stars review stars   7th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Efficient, quick reasonable price, overall great 1st impression

review stars review stars review stars review stars review stars   6th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Excellent and reliable service. Would 100% use this company again and would suggest to friends and family to use this company too.
review stars review stars review stars review stars review stars   6th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Was overall pleased with the work that was carried out, very professional, polite and reliable with excellent communication,10/10

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