Citywide Gas Services | Edinburgh Trusted Trader
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Edinburgh
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Citywide Gas Services

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 5.0 out of 5 based on 115 reviews and feedback

Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 531 1838
07990 576 760

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Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

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Reviews and Feedback

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5.0 out of 5 based on 115 reviews.
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review stars review stars review stars review stars review stars   10th January 2019
Value of Products/Services or Work Performed: £60
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We woke up to no heat or hot water on a weekend and needed a call-out. CityWide Gas Services got back to us quickly and provided professional and courteous service. Also helpful that they're very familiar with Vaillant boilers. Would definitely recommend and use again!

review stars review stars review stars review stars review stars   6th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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John was recommended by a friend and when I called him regarding my situation on needing certificates to rent out a property ( Gas safety certificate, legionella risk assessment, Pat certificate ) which I needed ASAP, John arranged the next day to come and do the job. He turned up exactly on time and carried out the works needed ( I had a gas hob needing fitted too which I hadn’t mentioned, he was more than happy to help )
I am delighted to recommend John, so much so I have passed his number to all my family and friends.
review stars review stars review stars review stars review stars   3rd January 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Guys were very professional. Excellent service..
review stars review stars review stars review stars review stars   1st January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Emergency call out on Hogmanay and it couldn’t have been better service and a very fair price. Thank you from the bottom of our hearts and our now warm toes !!

review stars review stars review stars review stars review stars   30th December 2018
Value of Products/Services or Work Performed: £45
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Our boiler developed a problem over the Christmas break that left us without hot water or heating. Citywide Gas came out quickly, gave us a detailed assessment of the problem and made sure it was then fixed and in full working order (including ringing up the boiler manufacturers directly). Very nice and reliable folk - will use them again.
review stars review stars review stars review stars review stars   21st December 2018
Value of Products/Services or Work Performed: £310
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John gave an honest opinion about my boiler. I had an intermittent noise and he felt I should leave it for a few days before I finally decided what to do. I decided to get the part and change it over. Overall, I was very happy with the service that he provided and was easy to communicate with. Will definitely recommend and use again.

review stars review stars review stars review stars review stars   20th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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John gave a very honest assessment of the problem with my boiler and I really felt he was someone whose judgement I could trust.
The job was done exactly when he said it would be and he kept me informed throughout the process.
The new boiler is looking good and my house is lovely and warm again! Thanks, John!
review stars review stars review stars review stars review stars   20th December 2018
Value of Products/Services or Work Performed: £3,900
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From quote to job finish they were very professional and I’m more than happy with my new bathroom and central heating , would definitely recommend them .
review stars review stars review stars review stars review stars   18th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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John installed our new boiler promptly and efficiently. Greatly appreciated the fact that he did exactly what he said he was going to do and did so as and when arranged. Would have no hesitation in recommending him and will undoubtedly use him again.
review stars review stars review stars review stars review stars   17th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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John at Citywide Gas Services has done some great work for us recently when we were needing some emergency repairs carried out. He was able to visit promptly to sort the issues and provided great communication throughout.
review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Professional service
review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £60
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Top man. Fantastic service. Highly recommend John may to family & friend's. 👍👌

review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service from start to finish 100% professional overall with good knowledge and experience.
Definitely use again and will recommend to friends, family and colleagues.

review stars review stars review stars review stars review stars   13th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Had to call out citywide gas to fix an issue with my bedroom radiator. Came out quickly and great service. Very professional and would highly recommend.
review stars review stars review stars review stars review stars   13th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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I asked John , who came recommended to look at my leaking boiler .
He came out later at night and examined the work needing done .
Off his own back he discovered part of my boiler was under warrantee and as a result all of the work was undertaken by Worcester Bosch . He did not charge me and made nothing out of his good will .
I have never met such a helpful and honest plumber - would look nowhere else in future .

review stars review stars review stars review stars review stars   6th December 2018
Value of Products/Services or Work Performed: £170
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I called citywide gas services as my boiler stopped working. I explained I had two young children in the house and would be desperate to get this fixed as soon as possible.

I was extremely pleased when John and a member of his team turned up within the hour and repaired the boiler for us and we had heating and hot water within 30 minutes.

I highly recommend citywide gas services

Thanks again to John and his team

Billy
review stars review stars review stars review stars review stars   5th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent, efficient and a great job done in no time at at. Also explained the root of the problem.

Would hire again at any point.
review stars review stars review stars review stars review stars   4th December 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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5 Stars all the way! John went well over expectations and saved us money on the works we needed carried, he was on hand to talk through different options.
anything you need Citywide Gas Services the ones to call.
review stars review stars review stars review stars review stars   4th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service!
Family run business who take pride in communication and customer service. Well priced for the work done and went well above expectations with trying to help me out quickly.
Thanks
review stars review stars review stars review stars review stars   30th November 2018
Value of Products/Services or Work Performed: £1 - £1000
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Just got myself a new plumber/heating engineer!

I called John at early o'clock and, after ensuring a job with another of his clients was under control, he showed up within an hour to sort out a burst pipe for me. John had no problem climbing onto my roof and then around my roof space to sort the issue which he did very quickly. He also stuck around to sort a few other issues I had. All works were resolved and were performed efficiently and effectively.

John is a real professional, very friendly and clearly knows what he's doing. I was quite worried about getting this sorted initially but John put me at ease immediately.

Honestly, if you need a plumber/heating engineer give Citywide Gas a call - you won't regret it! Great service, great guy!
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