In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

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 5.0 out of 5 based on 228 reviews and feedback
Trusted Trader since 2018

Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 531 1838
07990 576 760

Trade Associations

Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

Trader Map Location

Reviews and Feedback

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5.0 out of 5 based on 228 reviews.
Order by:
review stars review stars review stars review stars review stars   4th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I got a new boiler fitted. I had spent some time reviewing different makes and types. John was quick to come round and gave me good feedback on the types I was looking at. The work was completed quickly and professionally.
review stars review stars review stars review stars review stars   30th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replaced radiator, competitive price, good communication and all done to schedule. Recommended.
review stars review stars review stars review stars review stars   30th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Amazing service, quick and friendly!!
review stars review stars review stars review stars review stars   22nd July 2020
Value of Products/Services or Work Performed: £1 - £1000
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John is really reliable, and is very friendly and trustworthy.
Very pleased with the work he carried out.
Would definitely recommend!
review stars review stars review stars review stars review stars   22nd July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic company. I had a plumbing emergency where I had a leak coming from the attic they where able to help over the phone and then went out of their way to fix the problem quickly. They even spotted another problem and fixed that without any extra charge. Highly recommend we will be using them again in the future. Thanks again!
review stars review stars review stars review stars review stars   21st July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Absolutely First Class service from John and Citywide Gas Services.
I required some flue remedials and also a service, on my Vaillant boiler installation. John showed clear knowledge of the issues involved and took time to explain them to me. He was a pleasure to deal with.
I would have no hesitation in using Citywide Gas Services again, or recommending them to others.
review stars review stars review stars review stars review stars   14th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Amazing 10/10 service from John and Neil. We had our old backroom sinks and boilers ripped out and re-plumbed with a new hot water boiler servicing them both. Everything was spot on, well within budget and even finished earlier than planned.

Would absolutely recommend the team to anyone with a plumbing job - big or small. Will absolutely be using them again when the next project comes up.

review stars review stars review stars review stars review stars   28th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very professional and tidy worker. Extremely pleasant and knew his stuff. Very happy with the work we had done and would highly recommend to any friends and family
review stars review stars review stars review stars review stars   25th June 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Replaced boiler quickly and without any issues

review stars review stars review stars review stars review stars   28th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Very happy, with Citywide Gas, they replaced my boiler.

They communicated well, arrived on time and they did a good job. I'd recommend them.

Review Image 1 for Citywide Gas Services by David Kettle 
review stars review stars review stars review stars review stars   19th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Good quick service from John, with good value for new valve required on my Alpha boiler. Recommended!
review stars review stars review stars review stars review stars   12th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Great service and good value. Will definitely use Citywide again
review stars review stars review stars review stars review stars   10th May 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Fantastic experience dealing with John and his team. Had a full replacement of my central heating system, gas piping, kitchen and bathroom plumbing. The guys were knowledgeable, flexible when working round the timelines of my property refurb, the price was very reasonable and the quailty of work was spot on. Would definately use them again and would recommend them.
review stars review stars review stars review stars review stars   4th May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fast and reliable service, will definitely use in the future. Highly recommend.
review stars review stars review stars review stars review stars   1st April 2020
Value of Products/Services or Work Performed: £1 - £1000
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I am so grateful to Citywide Gas Services for coming out to my flat during these strange Covid-19 times. I was left with no hot water or heating with a 10 week old baby in the house after the emergency gas people capped my meter and left us like that. Citywide understood the seriousness and came out to me within two hours. It means so much that they were happy to do a job, putting their own safety aside, at a time most others help others had stopped working.
review stars review stars review stars review stars review stars   28th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Two months after getting my boiler serviced it packed in. My usual Engineer failed to turn up and would not respond to calls / texts the following morning. I found John through a google search and he attended promptly that evening. John found the spark generator needed replaced and promptly ordered the part and fixed my issue a day or two later and did try though his own contacts to get one sooner. John is a professional and with a friendly manner. Would highly recommend John again.
review stars review stars review stars review stars review stars   20th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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I couldn't recommend City Wide Gas Services enough. I had a problem with my boiler but John sorted it out for me in no time at all.

The service was excellent, he talked me through the issue and left me with a far better knowledge of boilers!

John was friendly and professional and I'd definitely go back to him in the future.
review stars review stars review stars review stars review stars   15th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Citywide Gas Services came to do a routine has boiler repair (after a succession of numpties and no shows). They were efficient and friendly. Theirs will be the first number dial if I need a gas engineer in the future.

review stars review stars review stars review stars review stars   14th March 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Good communication, prompt and efficient service and did a very good with installing my new boiler. Will highly recommend John to anyone and any future jobs!
review stars review stars review stars review stars review stars   2nd March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Boiler given annual check. John is reliable and efficient and a very nice guy to deal with. I would be glad to recommend him.

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