In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

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 5.0 out of 5 based on 273 reviews and feedback
Trusted Trader since 2018

Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 531 1838
07990 576 760
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Trade Associations

Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

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Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 273 reviews.
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review stars review stars review stars review stars review stars   17th April 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Installed new board let and radiators . Went above and beyond, crawling about the ground floor space . To replace pipework and locate leaks . Must have been half a day under there . Incredibly filthy work . John May didn’t bat an eyelid. I could not recommend the guy more highly . He also looks after 3 other boilers in flats we rent out and does our gas safety checks . Our tenants like him a lot . Very important to point that out .
review stars review stars review stars review stars review stars   12th April 2023
Value of Products/Services or Work Performed: £1 - £1000
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Always found Citywide to be courteous and knowledgeable and professional on any job I have given them
review stars review stars review stars review stars review stars   23rd March 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Citywide Gas Services/John have been an excellent response to emergency heating issues that have occurred. Carrying out the required work to a high standard and providing a reliable and trustworthy service overall. Highly recommend!

review stars review stars review stars review stars review stars   13th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Excellent company had three other engineers looking at my boiler couldn’t fix it ,he fixed it first time no fuss would highly recommend.
review stars review stars review stars review stars review stars   9th February 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Citywide Gas Services/John was recommended by a friend had him out fitting a new boiler. Done a excellent job was very tidy when doing the job and such a nice chatty guy. Plus got John to put new taps in the bathroom aswell. Would defo get him again

review stars review stars review stars review stars review stars   9th February 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Citywide Gas Services/John was recommended to me by a friend. John has fitted a new boiler for me in my previous flat and in my current home fixed our boiler when it brokedown recently. He got to us really quickly and as we needed new parts he managed to do a work around to keep the boiler working while we waited for parts to arrive. This was during the cold snap so really appreciative to him for doing that. He is extremely efficient, professional and tidy. He has always done a great job so much so I've recommended him to various other friends and neighbours. Really friendly and really trustworthy. I hope to always be able to use Citywide Gas Services in any future work I have.
review stars review stars review stars review stars review stars   8th February 2023
Value of Products/Services or Work Performed: £25,000+
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We use John from city wide gas on mostly all of our building projects as a subcontractor and he is the most skilled and knowledgeable we have come across in such a long time.
review stars review stars review stars review stars review stars   7th February 2023
Value of Products/Services or Work Performed: £1001 - £5000
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This is definitely a company you can trust. We are a very busy salon in the heart of Edinburgh so we really need accurate, honest & punctual traders.
We recently had a very bad leak which was spotted right away and turned out we needed a new water tank.
I was very impressed by the punctuality of John and what an amazing job was done!
He had the salon back up and running within a day. We were so pleased with the service that we booked him again to renew the boiler afterwards and he did not disappoint! Once again on time, and an amazing job done with no disruption to the salon.

review stars review stars review stars review stars review stars   4th July 2022
Value of Products/Services or Work Performed: £1 - £1000
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Issue with gas boiler pressure. John is fair, friendly, available and extremely helpful and will definitely be my first point of contact in the future.
review stars review stars review stars review stars review stars   22nd October 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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John fitted a new boiler very efficiently for us in just one day. Very knowledgeable and professional, and he explains all the options and what is happening through the process. We've just had the free one year service for the boiler, and again a great job. Thoroughly recommended.
review stars review stars review stars review stars review stars   20th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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My boiler was not working properly for a while and left it expecting it to be a costly repair. I had to bite the bullet with the cold weather coming in so decided to phone city wide gas company after my friend recommended them . The gentleman who came was very friendly and professional and fixed the problem very fast and efficiently. The surprising thing is that the bill wasn’t as costly as I thought it would be . I would definitely recommend this company to everyone. Top marks all round . Gary Clark .
review stars review stars review stars review stars review stars   15th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Re fitted a new boiler great service was done in the time frame very friendly lad and very reasonable after receiving 3 quotes also had a nice follow up phone call to see if I was still happy with work it’s the little things
review stars review stars review stars review stars review stars   14th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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My boiler had stopped working, I had no heating and no hot water.
John responded absolutely Immediately, helpful over the telephone and very professional.
Arrived within 30mins, fixed the issue within 10mins and then messaged to check all okay after he left. Absolutely fantastic service. Cannot recommend highly enough.

review stars review stars review stars review stars review stars   14th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Got my sink replaced by John, he was quick and efficient. Would definitely use him again
review stars review stars review stars review stars review stars   14th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Worked for a maintenance company and always used John for any plumbing related jobs. I’ve had many compliments from our customers regarding his work and manner. Never had to re attend a job due to poor workmanship and is willing to work late to see the jobs through.

Always tells you what the fault is and what part is required and will explain everything in good detail. He is certainly someone I have recommended and have used for my own property.

Definitely a top tradesmen.
review stars review stars review stars review stars review stars   14th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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John helped us with our kitchen refurbishment, including not only disconnecting the old kitchen but helping to demolish it too. He also fitted a new boiler as well as the new appliances.

Consistently went above and beyond what we expected and worked tirelessly to get the jobs done. We have recommended him to many friends and would definitely not think twice about using his skills again.
review stars review stars review stars review stars review stars   6th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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John was very responsive and came the same day I called to help us get our boiler back on. Arrived when he said he would and fixed the problem promptly. Will definitely use citywide again and will happily recommend to others.
review stars review stars review stars review stars review stars   5th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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John had been very efficient at answering my enquiry, provided a very fair quote and carried out the work quickly and flawlessly. John and his colleague arrived at the site on-time, cleaned up after the jobs. Overall a job well done! I will highly recommend and will use them again.
review stars review stars review stars review stars review stars   2nd April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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John and his colleagues were faultless. They were efficient, friendly and tidy. Nothing was too much trouble. Would definitely use them again.
review stars review stars review stars review stars review stars   13th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Noticed my shower was leaking so turned off my water and rang citywide plumbing at 9:30am, john was here at 12 and within 30 mins had capped necessary pipes and got the water back on. Then talked me through my options going forward. he even took some time to look at some noisy clicking rads and advise me with those too. Fantastic price, excellent communication, will definitely be getting them back for more work soon. highly recommended

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