In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

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 5.0 out of 5 based on 249 reviews and feedback
Trusted Trader since 2018

Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 531 1838
07990 576 760

Trade Associations

Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

Trader Map Location

Reviews and Feedback

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5.0 out of 5 based on 249 reviews.
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review stars review stars review stars review stars review stars   21st January 2021
Value of Products/Services or Work Performed: £1001 - £5000
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John and Neil installed a complete gas central heating system for me in just three days. I was really impressed with their work and thankful that they were able to fit the installation in so quickly before Christmas. John was friendly and easy to contact throughout and his price was very competitive. I will definitely be using Citywide Gas Services again.
review stars review stars review stars review stars review stars   5th December 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Fantastic job done again. Have used city wide gas for repairs and also a new boiler installation previously, they are very knowledgeable reliable and quick to help.

I have just had another new boiler installation with them, in a place where a few companies were not sure how to do it! Each time the cost has been very competitive and value for money, the products are always of good value and they good give aftercare also.

Would highly recommend to anyone for any job, servicing and especially new boiler installments.
Thank you.
review stars review stars review stars review stars review stars   5th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Citywide Gas services were a breath of fresh air after dealing with numerous tradesmen on our build.

Friendly, cheerful and reliable so would definitely use them again!
review stars review stars review stars review stars review stars   4th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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John consistently provides a quality, professional, fast, reliable and friendly service.
On this occasion a boiler service and repair. Very easy to get in touch with and works round your schedule. Highly recommended, in fact have recommended John to friends and neighbours.
review stars review stars review stars review stars review stars   27th November 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I got a boiler fitted in an awkward cupboard and they fitted the best boiler for the property with minimal disruption. All done and dusted in 2 days. John and the team were really polite, friendly and courteous. I would highly recommend and will use again if I ever need anything done.
review stars review stars review stars review stars review stars   27th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Friendly, reliable service. Very happy with the work I had done on my boiler, explanation of what the issue was and how to resolve the issue.
Definitely use this company again.
review stars review stars review stars review stars review stars   16th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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I've had ongoing problems with my aged central heating system despite replacement of (old) radiators installed 5 years ago. Two 5*-rated engineers made a decent effort to find a solution, but failed to improve the performance of my downstairs radiators (the upstairs were fine) despite repeated attempts to unblock the (8mm) microbore pipes. I was ready to accept replacement of 12mm pipes as the only credible remedy.
Enter John of Citywide Gas Services. He spent considerable time (at no cost) trying to identify the core problem and, as a first step, recommended replacement of the original pump which he thought was unusually hot. I accepted his recommendation.
True to his word, John replaced the pump one week later and, after another 3 days, all blockages were cleared and the radiators are as hot as I could wish for. PS I've still got the original Potterton boiler, which John agreed I should keep as long as possible. Thanks, John!
review stars review stars review stars review stars review stars   27th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Had my boiler fixed, and I’m really happy With the service provided.
review stars review stars review stars review stars review stars   26th October 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Brilliant service, very reliable, very knowledgeable about different boiler models. A high standard of work with good prices. So glad I found this company would definitely recommend to others.
review stars review stars review stars review stars review stars   7th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Efficient, quick reasonable price, overall great 1st impression

review stars review stars review stars review stars review stars   6th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Excellent and reliable service. Would 100% use this company again and would suggest to friends and family to use this company too.
review stars review stars review stars review stars review stars   6th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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Was overall pleased with the work that was carried out, very professional, polite and reliable with excellent communication,10/10

review stars review stars review stars review stars review stars   18th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fixing a Radiator. Very good service
review stars review stars review stars review stars review stars   14th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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I had a full gas service, cooker installed and new radiators put in and moved. John and his colleague did a fantastic job. They were very punctual and did the job to a great standard. We were delighted with the outcome for the price and would highly recommend and use again.
review stars review stars review stars review stars review stars   10th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Combi boiler installation and upgrade of several radiators, excellent and professional service all throughout the job, including my first service free.
review stars review stars review stars review stars review stars   9th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Had an issues with one of my toilets and John was really Friendly and helpful. Definitely will use again.
review stars review stars review stars review stars review stars   14th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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New Boiler fitted on time and in budget. An excellent friendly service. Will use again

review stars review stars review stars review stars review stars   11th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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We had a complicated gas supply issue just before lockdown. John and team were friendly, responsive, steadfast and skillful in resolving it. Even our insurers commented that this was a rare issue, and it was impressive work done to fix it. Thank you Citywide.
review stars review stars review stars review stars review stars   11th August 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement of old Back Boiler with a new Combi Boiler, replacement of a radiator ,installation of 2 new radiators and replacement of coals on gas fire.
Citywide Gas Services work was excellent, it involved fitting the new boiler in a totally different location and installation of 2 radiators in our conservatory which was not a straightforward job due to the pipework involved. John and his workmate Neil were always on time, the work was done to a very high standard and to the estimated timescales. They covered all our carpets and cleaned up fully after completion of the work . I could not fault this company and would have no hesitation in using them again for any future work.
review stars review stars review stars review stars review stars   6th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic company I have a few flats that I need looking after with boiler breakdowns I need someone I can trust Citywide Gas have never let me down there is not a boiler John can’t fix we will always use this company. I have recommended them to everyone I know

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