In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

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 5.0 out of 5 based on 265 reviews and feedback
Trusted Trader since 2018

Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 531 1838
07990 576 760
     

Trade Associations

Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

Trader Map Location

Reviews and Feedback

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5.0 out of 5 based on 265 reviews.
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review stars review stars review stars review stars review stars   4th July 2022
Value of Products/Services or Work Performed: £1 - £1000
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Issue with gas boiler pressure. John is fair, friendly, available and extremely helpful and will definitely be my first point of contact in the future.
review stars review stars review stars review stars review stars   22nd October 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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John fitted a new boiler very efficiently for us in just one day. Very knowledgeable and professional, and he explains all the options and what is happening through the process. We've just had the free one year service for the boiler, and again a great job. Thoroughly recommended.
review stars review stars review stars review stars review stars   20th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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My boiler was not working properly for a while and left it expecting it to be a costly repair. I had to bite the bullet with the cold weather coming in so decided to phone city wide gas company after my friend recommended them . The gentleman who came was very friendly and professional and fixed the problem very fast and efficiently. The surprising thing is that the bill wasn’t as costly as I thought it would be . I would definitely recommend this company to everyone. Top marks all round . Gary Clark .
review stars review stars review stars review stars review stars   15th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Re fitted a new boiler great service was done in the time frame very friendly lad and very reasonable after receiving 3 quotes also had a nice follow up phone call to see if I was still happy with work it’s the little things
review stars review stars review stars review stars review stars   14th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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My boiler had stopped working, I had no heating and no hot water.
John responded absolutely Immediately, helpful over the telephone and very professional.
Arrived within 30mins, fixed the issue within 10mins and then messaged to check all okay after he left. Absolutely fantastic service. Cannot recommend highly enough.

review stars review stars review stars review stars review stars   14th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Got my sink replaced by John, he was quick and efficient. Would definitely use him again
review stars review stars review stars review stars review stars   14th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Worked for a maintenance company and always used John for any plumbing related jobs. I’ve had many compliments from our customers regarding his work and manner. Never had to re attend a job due to poor workmanship and is willing to work late to see the jobs through.

Always tells you what the fault is and what part is required and will explain everything in good detail. He is certainly someone I have recommended and have used for my own property.

Definitely a top tradesmen.
review stars review stars review stars review stars review stars   14th October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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John helped us with our kitchen refurbishment, including not only disconnecting the old kitchen but helping to demolish it too. He also fitted a new boiler as well as the new appliances.

Consistently went above and beyond what we expected and worked tirelessly to get the jobs done. We have recommended him to many friends and would definitely not think twice about using his skills again.
review stars review stars review stars review stars review stars   6th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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John was very responsive and came the same day I called to help us get our boiler back on. Arrived when he said he would and fixed the problem promptly. Will definitely use citywide again and will happily recommend to others.
review stars review stars review stars review stars review stars   5th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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John had been very efficient at answering my enquiry, provided a very fair quote and carried out the work quickly and flawlessly. John and his colleague arrived at the site on-time, cleaned up after the jobs. Overall a job well done! I will highly recommend and will use them again.
review stars review stars review stars review stars review stars   2nd April 2021
Value of Products/Services or Work Performed: £1001 - £5000
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John and his colleagues were faultless. They were efficient, friendly and tidy. Nothing was too much trouble. Would definitely use them again.
review stars review stars review stars review stars review stars   13th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Noticed my shower was leaking so turned off my water and rang citywide plumbing at 9:30am, john was here at 12 and within 30 mins had capped necessary pipes and got the water back on. Then talked me through my options going forward. he even took some time to look at some noisy clicking rads and advise me with those too. Fantastic price, excellent communication, will definitely be getting them back for more work soon. highly recommended

review stars review stars review stars review stars review stars   18th February 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Brillian service, all work done upnto high standard, would definitely recommend!
review stars review stars review stars review stars review stars   14th February 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Very happy with new boiler installation. Good communication before the installation, with John taking the time to discuss requirements and explain the different options. The work was carried out to a very high standard. I would thoroughly recommend Citywide Gas.
review stars review stars review stars review stars review stars   12th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Top company. Boiler broke a few days before Christmas and couldn’t find anyone to fix it. John came after hours and solved it. Highly recommended!

review stars review stars review stars review stars review stars   30th January 2021
Value of Products/Services or Work Performed: £1001 - £5000
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New combi boiler system installed.

Call was made to City Wide Gas after the gas board condemned our old boiler at 8am in a cold December morning. John was fantastic and after we explained we had a 4 month old baby he ensured us he would be out that day, which he was.

The following week our new system was installed at a very reasonable price. We now have instant hot water and thermostat heating!

John was super knowledgable and went over our boiler system options with us.

Would certainly use City Wide Gas for any gas and heating services in the future.
review stars review stars review stars review stars review stars   21st January 2021
Value of Products/Services or Work Performed: £1001 - £5000
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John and Neil installed a complete gas central heating system for me in just three days. I was really impressed with their work and thankful that they were able to fit the installation in so quickly before Christmas. John was friendly and easy to contact throughout and his price was very competitive. I will definitely be using Citywide Gas Services again.
review stars review stars review stars review stars review stars   5th December 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Fantastic job done again. Have used city wide gas for repairs and also a new boiler installation previously, they are very knowledgeable reliable and quick to help.

I have just had another new boiler installation with them, in a place where a few companies were not sure how to do it! Each time the cost has been very competitive and value for money, the products are always of good value and they good give aftercare also.

Would highly recommend to anyone for any job, servicing and especially new boiler installments.
Thank you.
review stars review stars review stars review stars review stars   5th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Citywide Gas services were a breath of fresh air after dealing with numerous tradesmen on our build.

Friendly, cheerful and reliable so would definitely use them again!
review stars review stars review stars review stars review stars   4th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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John consistently provides a quality, professional, fast, reliable and friendly service.
On this occasion a boiler service and repair. Very easy to get in touch with and works round your schedule. Highly recommended, in fact have recommended John to friends and neighbours.
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