In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Citywide Gas Services

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 278 reviews and feedback.
Trusted Trader member since 2018.

Citywide Gas Services
22 Whitehill Street
Edinburgh
EH21 8RA
0131 531 1838
07990 576 760
FaceBook   Twitter  

Trade Associations

Business Information

Citywide Gas Services are a Heating and Plumbing firm based in Midlothian, who pride ourselves on reliability and providing a top class service. We cover Edinburgh, the Lothians and Fife and offer a range of services, including Boiler Install, Replacement, Service and Repair.

We also undertake all Landlord Safety Checks and offer a full range of Plumbing Services.

Trader Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 278 reviews.
Order by:
review stars review stars review stars review stars review stars   5th February 2019
Value of Products/Services or Work Performed: £78.00
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Radiator inhibitor work.
John explained why this was required and carried out the work efficiently.
review stars review stars review stars review stars review stars   2nd February 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Boiler check up and previous installation. Great customer service and communication. Friendly and reliable.

review stars review stars review stars review stars review stars   2nd February 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
John was fantastic. I live abroad and my tenant contacted me to say the boiler wasn’t working. John went out diagnosed the problem and installed a new boiler at a very competetive price. He went above and beyond to help me out with our only method of communication being whatsapp. Now my tenant is cosy and warm all thanks to John. Highly recommend him. Will be contacting him now on for all our plumbing needs.

review stars review stars review stars review stars review stars   10th January 2019
Value of Products/Services or Work Performed: £60
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We woke up to no heat or hot water on a weekend and needed a call-out. CityWide Gas Services got back to us quickly and provided professional and courteous service. Also helpful that they're very familiar with Vaillant boilers. Would definitely recommend and use again!

review stars review stars review stars review stars review stars   6th January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
John was recommended by a friend and when I called him regarding my situation on needing certificates to rent out a property ( Gas safety certificate, legionella risk assessment, Pat certificate ) which I needed ASAP, John arranged the next day to come and do the job. He turned up exactly on time and carried out the works needed ( I had a gas hob needing fitted too which I hadn’t mentioned, he was more than happy to help )
I am delighted to recommend John, so much so I have passed his number to all my family and friends.
review stars review stars review stars review stars review stars   3rd January 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Guys were very professional. Excellent service..
review stars review stars review stars review stars review stars   1st January 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Emergency call out on Hogmanay and it couldn’t have been better service and a very fair price. Thank you from the bottom of our hearts and our now warm toes !!

review stars review stars review stars review stars review stars   30th December 2018
Value of Products/Services or Work Performed: £45
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Our boiler developed a problem over the Christmas break that left us without hot water or heating. Citywide Gas came out quickly, gave us a detailed assessment of the problem and made sure it was then fixed and in full working order (including ringing up the boiler manufacturers directly). Very nice and reliable folk - will use them again.
review stars review stars review stars review stars review stars   21st December 2018
Value of Products/Services or Work Performed: £310
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
John gave an honest opinion about my boiler. I had an intermittent noise and he felt I should leave it for a few days before I finally decided what to do. I decided to get the part and change it over. Overall, I was very happy with the service that he provided and was easy to communicate with. Will definitely recommend and use again.

review stars review stars review stars review stars review stars   20th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
John gave a very honest assessment of the problem with my boiler and I really felt he was someone whose judgement I could trust.
The job was done exactly when he said it would be and he kept me informed throughout the process.
The new boiler is looking good and my house is lovely and warm again! Thanks, John!
review stars review stars review stars review stars review stars   20th December 2018
Value of Products/Services or Work Performed: £3,900
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
From quote to job finish they were very professional and I’m more than happy with my new bathroom and central heating , would definitely recommend them .
review stars review stars review stars review stars review stars   18th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
John installed our new boiler promptly and efficiently. Greatly appreciated the fact that he did exactly what he said he was going to do and did so as and when arranged. Would have no hesitation in recommending him and will undoubtedly use him again.
review stars review stars review stars review stars review stars   17th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
John at Citywide Gas Services has done some great work for us recently when we were needing some emergency repairs carried out. He was able to visit promptly to sort the issues and provided great communication throughout.
review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Professional service
review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £60
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Top man. Fantastic service. Highly recommend John may to family & friend's.

review stars review stars review stars review stars review stars   15th December 2018
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent service from start to finish 100% professional overall with good knowledge and experience.
Definitely use again and will recommend to friends, family and colleagues.

review stars review stars review stars review stars review stars   13th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Had to call out citywide gas to fix an issue with my bedroom radiator. Came out quickly and great service. Very professional and would highly recommend.
review stars review stars review stars review stars review stars   13th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I asked John , who came recommended to look at my leaking boiler .
He came out later at night and examined the work needing done .
Off his own back he discovered part of my boiler was under warrantee and as a result all of the work was undertaken by Worcester Bosch . He did not charge me and made nothing out of his good will .
I have never met such a helpful and honest plumber - would look nowhere else in future .

review stars review stars review stars review stars review stars   6th December 2018
Value of Products/Services or Work Performed: £170
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I called citywide gas services as my boiler stopped working. I explained I had two young children in the house and would be desperate to get this fixed as soon as possible.

I was extremely pleased when John and a member of his team turned up within the hour and repaired the boiler for us and we had heating and hot water within 30 minutes.

I highly recommend citywide gas services

Thanks again to John and his team

Billy
review stars review stars review stars review stars review stars   5th December 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent, efficient and a great job done in no time at at. Also explained the root of the problem.

Would hire again at any point.
« 1 2 3 4 5 6 7 8 9 10 11 12 13 14 »