Celsius Plumbing and Heating

Boiler service and safety checks.
Aiden helped us with everything we had booked and looked at things we had questions about.
Very friendly and helpful.
Will be using Celsius again.

Great servicing, easy to organize, punctual, friendly and high quality work, very recommended!

Great service. They managed to accommodate me at short notice and the plumber was friendly and explained to me what the problem was and what he was doing. I'd highly recommend.

Annual boiler service.
Used hand gel before working then gloved up
Used mask.
Quick
Neat

Prompt reliable service every time!

Turned up on time. Worked efficiently and tidily.

No problems encountered

Great service

Have used Celsius a few times for repair and servicing. Always excellent and brilliant friendly engineers.

Due to a misunderstanding with my letting agent I didn't understand the access needed and left a 3 generation's old china cabinet in the hall. Mark and Robert must have emptied it, moved it, then put it all back, to get it out the way. It undoubtedly put them behind time and I am so grateful for their care. It's not worth anything, but the cabinet and it's contents have massive sentimental value to me and my family. I can't overstate how much it meant to me, and how bad I felt that I did move it in the first place! Absolutely great, great big virtual hug. Thank you so much.

Had a leaky tap which ultimately needed replaced. Quick and efficient service, polite technicians, easy admin with their office and all done with no fuss.

Our hot water system was not working. They managed to give me an appointment the same day and fix it. Excellent, professional service from the minute they answered the phone.

Clean airlock in supply lines.

Sebastian was really helpful and friendly and organsied everyrhing really quickly for us.
The engineer was exactly the same, super polite, friendly and helpful and talked me through what he had found.

Would definetly use your services again if we need!

Thanks a lot.

My first and definitely last time using Edinburgh Trusted Trader. This was absolutely the worst experience I've ever had of hiring a plumber.

They charged £90 for an initial callout during which it was established my water heater was broken. Which... I already knew for free. The engineer they sent didn't follow any of the covid safety procedures they outlined, including me having to ask him to put his mask on properly. I was left for several days with the water heater leaking slightly worse than it had been before I called them out. When I checked it in the evening, I found the multi socket plug I'd raised concerns about had been left directly below the leak, sitting in 3mm of pooled water. He also left a horrendous mess, saying he'd left his cleaning things in the van.

They mistook a clear enquiry as to whether a particular model might work as a request for it and, despite repeatedly saying I didn't think it would work, went ahead and ordered it. At least they listened when I pointed out the need for a 2kW heater, rather than the 3kW one I tried asking their opinion on. But in the end they ordered and fitted a version that simply doesn't fit the limited space available.

I'm left almost £400 out of pocket, with a water heater that more or less works, but there's no way to see what temperature it's set at in the too-small space, so it's pure guesswork trying to get the temperature right.

Bonus points for making it almost impossible to reach the stopcock now and refusing to supply any paperwork guaranteeing their work.

Lovely man, arrived on time, very efficient, job done to an excellent standard, thanks so much.

I had to get a new boiler installed due to my old one giving in. When I first called Celsius I felt relief and in safe hand almost immediately. Someone was sent out promptly in order to inspect and write up a quote. All my answers and worries were answered - I took less than a week to get that quote and it was a reasonable price. I also at the same time had someone come out to look at bath taps that weren’t running water when I opened them and this was inspected and diagnosed. I was without hot water and heating I was treated as a priority. I couldn’t recommend Celsius more and I’m going to tell anyone and everyone who tells me they have plumbing issues to call them ASAP.

Great service, good guys!

This is not the first time Celsius have helped us out.

Today Aiden re-routed and corrected the plumbing pipework for the washing machine. Celsius were very professional once again.

Aidan attended on time, consulted with us about solutions, made positive improvements and was very professional.

Using the services of Celsius was a pleasure end to end. Job sorted!

Removal and replacement of a broken Feroli gas boiler with a new Worcester boiler. This required an upgrade to my gas supply pipe under the floorboards from the meter to the boiler approx 14mtrs. As no boiler meant no heating or hot water for the household, the Celsius team worked through a weekend for an early installation. Despite the old tenement complications, we have a great new boiler installed and fully functioning by Sunday evening. This is the 5th time I've used them. Well done again Celsius.

Great service all round. Helped us out of a pickle (of my own doing!!) When other companies were simply willing to only charge to come and turn our water off! Chap that arrived was excellent!! Cannot fault him. Kept us updated all day. He'd been working all weekend!! Even came to us towards 9pm. Great service! Thank you! Specially to the young man that came out, we didn't catch his name, but pass it on to him please!!

Emergency boiler repair managed quickly and politely!