In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Celsius Plumbing and Heating

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 4.9 out of 5 based on 1040 reviews and feedback.
Trusted Trader member since 2019.

Celsius Plumbing and Heating
2D West Telferton Industrial Estate
Edinburgh
EH7 6UL
0131 258 0848
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Business Information

⭐⭐⭐⭐⭐ 1000 + Reviews on Edinburgh Trusted Trader and we could not be prouder of our team. Thank you to all our amazing customers who took the time to leave both positive and constructive feedback.⭐⭐⭐⭐⭐

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At Celsius Plumbers, we are all things boilers, central heating and plumbing and cover Edinburgh, East Lothian and Midlothian.

We specialise in central heating boiler repairs and servicing, boiler replacements and installations as well as general plumbing ranging from tap repairs, toilet repairs through to radiator replacements, central heating chemical flushing and blocked drains.

We are open 6 days a week 8am - 8pm (closed on Sundays) and operate an emergency plumber service.

We are proud of our excellent customer ratings for boiler repairs and new boiler installations on the Edinburgh Council Trusted Trader scheme

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Videos

Our Customer Journey Video - Why we do things differently
We are all things Plumbing, Boilers and Central Heating.
As part of our commitment to our customers, we operate 6 days a week, with our primary aim to provide the best customer experience.

Reviews and Feedback

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4.9 out of 5 based on 1040 reviews.
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review stars review stars review stars review stars review stars   6th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Delighted with service received. Malcolm arrived promptly. He was friendly, helpful and efficient, answering all my questions and giving me good advice about lagging a pipe. The ability to phone and talk to a person at the company is a huge advantage over other companies using automated systems and terrible "on hold" music.
review stars review stars review stars review stars review stars   3rd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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I use Celsius in my line of work as a letting agent and myself and my team have been extremely happy with their work and communication. Prices are very reasonable and they always go the extra mile to accommodate to our tenant and landlord needs. We have used them from emergency call outs to boiler replacements and the care and standard has always maintained a high standard.

review stars review stars review stars review stars review stars   3rd September 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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Great outfit with very good communication. Have used multiple times over the last 9 years.

review stars review stars review stars review stars review stars   3rd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Celsius Plumbing fitted new taps and chlorinated my cold water storage tank. Tasks performed to a very good standard with no fuss, no mess.

The engineer was polite and respectful throughout. Also very knowledgeable and approachable, providing clear answers to all queries raised by me.

Very pleased with outcome and would not hesitate to contact Celsius again in future.
review stars review stars review stars review stars review stars   3rd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Boiler serviced. Really nice guy explained what he was doing and what I had to do if there was a pressure problem again
review stars review stars review stars review stars review stars   3rd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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We need urgent work doing to our boiler to a boiler as party of extensive finding a leak. Celsius, were just brilliant, being able to help quickly, then follow up with further repairs. I can't recommend them highly enough.
review stars review stars review stars review stars review stars   2nd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very impressed by the heating engineer’s ability to work through a difficult problem. Excellent service.
review stars review stars review stars review stars   2nd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very proficient customer service. The Celsius team were extremely courteous and tidy in going about their jobs efficiently.

review stars review stars review stars review stars review stars   2nd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Radiator installation and heating system check up
review stars review stars review stars review stars review stars   1st September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Very responsive to an emergency.

Maolcom, the plumber was absolutely excellent. Very helpful and good communicator. Helped manage the situation well.
review stars review stars review stars review stars review stars   1st September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Emergency call out due to flood. Malcolm attended and was excellent and very polite.
Nothing was any problem. He couldn't have been more helpful. Thanks Malcolm!
review stars review stars review stars review stars review stars   25th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Really pleased with the service. I made a booking for the annual boiler service and they came the next day. Within a few minutes I got a text and email confirmation. The engineer called me half an hour before he arrived. Just the service I was looking for as the company I have been using for many years had let me down with continually giving me dates and then not turning up on more than one occasion.

review stars review stars review stars review stars review stars   24th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Fantastic job from start to finish on a new boiler installation. Good communication throughout, kept me informed of progress and did a great tidy up job at the end. The team who did the installation were really polite and gave me a in depth talk through of how to operate the boiler. Highly recommend Celsius.
review stars review stars review stars review stars review stars   24th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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We were having difficulty tracing the source of a leak in our heating system, which had already caused damage to the ceiling of a room below our boiler. Celsius were prompt about sending an engineer to help us open up the damaged ceiling to trace the source, which was in an inaccessible area behind the hot water storage tank. They came and quoted for removal of the tank to inspect the leak and rectify the situation. Their engineers such as Aidan were punctual, courteous and efficient. They replaced the faulty section of piping and re-installed the hot water tank with a minimum of fuss, leaving our boiler room tidy. Communication from Celsius as a whole has always been timely, courteous and clear. We shall wait to see if no more leaks ensue but we feel confident that we can trust Celsius to follow up if there are any issues.
review stars review stars review stars review stars review stars   20th August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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All good. We had a shower and a new hot water cylinder fitted, and I have no complaints, all very courteous service and professionally done
review stars review stars review stars review stars review stars   13th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Annual Combo Boiler service carried out with care and consideration for me in these trying times.
Excellent
review stars review stars review stars review stars review stars   13th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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We had the Hive system installed. From start to finish the engineer was fabulous. He was quick, courteous, efficient and patient!
I have used Celsius many times and I am really impressed that they have kept up their high level of customer care.
review stars review stars review stars review stars review stars   10th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service and job. Accepted job and communication was clear. Arrived early and explained potentially problem cause. Dealt with two problems swiftly and was very friendly and professional. I’ll be definitely recommending this service to friends and family. Good value for money too. Thanks again for your help.
review stars review stars review stars review stars review stars   5th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Engineer was very efficient and the work was carried out as per the quotation. Would not hesitate to use Celsius in future.
review stars review stars review stars review stars review stars   3rd August 2021
Value of Products/Services or Work Performed: £1001 - £5000
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One could not ask for better. Good customer support, answered all my questions promptly. The staff are incredibly hardworking and friendly.
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