In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Celsius Plumbing and Heating

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 4.9 out of 5 based on 516 reviews and feedback
Trusted Trader since 2019

Celsius Plumbing and Heating
95 Portobello High Street
Edinburgh
EH15 1AW
0131 258 0848
        

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Business Information


500 + Reviews on Edinburgh Trusted Trader and we could not be prouder of our team. Thank you to all our amazing customers who took the time to leave both positive and constructive feedback.

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SAFETY NOTICE - COVID-19

We are going even further to keep our customers and staff safe -

Visit to find out more: https://celsiusplumbers.com/covid-19-service-update/

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We are all things Plumbing, Boilers and Central Heating.

As part of our commitment to our customers, we operate 24 hours a day, with the primary aim to provide you the best customer experience.

All of us here at Celsius Plumbing and Heating believe strongly in delivering a first class customer experience. Our team are aligned by our company values in which Communication, Ownership and Reliability are at the forefront of everything we do.

We run our own Uber styled “track our engineer” function which allows customers to track our engineers right to their front doors. No more sitting at home wondering when the engineer is going to show.

GO OUT, DO YOUR SHOPPING, TAKE THE KIDS TO THE PARK, WITH CELSIUS, WE LET YOU KNOW WHEN WE WILL BE ATTENDING, SO YOU CAN GET ON WITH THE MORE IMPORTANT THINGS IN LIFE!

We offer full Installation, Service and Repair on all brands of central heating boilers. We also specialise in a full landlord safety certification service, ensuring our landlord customers remain legally above board when it comes to their health and safety obligations.

So, from booking your boiler service, right through to tracking our engineer to your doorstep, you can be ensured of a customer journey that is second to none.

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Videos

Our Customer Journey Video - Why we do things differently
We are all things Plumbing, Boilers and Central Heating.
As part of our commitment to our customers, we operate 24 hours a day, with our primary aim to provide the best customer experience.

Reviews and Feedback

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4.9 out of 5 based on 516 reviews.
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review stars review stars review stars review stars review stars   12th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Celsius are the best. From your first call with them, right through to their great workmanship & as always fab customer service. Thanks a million again!
review stars review stars review stars review stars review stars   8th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Great lads.
review stars review stars review stars review stars review stars   7th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Combi boiler broke down. Had no heating or hot water. Telephone receptionist warm helpful professional. Trusted straight away when she suggested I try something first before calling out. Clear. Got engineer same day, who fixed it quickly and efficiently. Professional, friendly and helpful. Had appointment for evening (same price) but got message later offering an earlier cancelled appointment. Great.

review stars review stars review stars review stars review stars   6th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Just a boiler servicing, but great service from booking the appointment to getting the work done. This was my first time using Celsius, but I will use them again.
review stars review stars review stars review stars review stars   5th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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Fitted the new kitchen taps, renewed faulty drains, sorted the pipe work to and from the dishwasher and washing machine plus fixed leaks. A job well done, it looks like a professional job now and not a spaghetti mess!
review stars review stars review stars review stars review stars   1st October 2021
Value of Products/Services or Work Performed: £1 - £1000
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I had 2 radiators installed. Very pleasant plumbers, worked away till they were satisfied with the job. I needed the job done quickly and Celsius did this for me. I found this firm myself as the plumber who originally started the job did not answer my calls or texts do I had to find someone else to fo it.
review stars review stars review stars review stars review stars   29th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Gas boiler service. Very courteous and efficient. Telephoned 15 mins before arrival and made sure I was aware what he was planning to do before he did it. A very painless experience.
review stars review stars review stars review stars review stars   27th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Great communication , easy to arrange & arrived as planned. Efficient, friendly & helpful.
review stars review stars review stars review stars review stars   22nd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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On time and diagnosed in first hour
review stars review stars review stars review stars   19th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service to fulfil warranty obligations. I have no way of quantifying the work carried out as I have no technical expertise; I can only trust that what is said was done, and to an acceptable standard.
It would be good to have a 'don't know' option in your ratings-scale.
Celsius have always been polite and professional in all their business, which is why I would be likely to recommend them. The engineers are always punctual, courteous, and helpful with their explanations.
However, I find the price of an annual boiler check extremely high. I bought my boiler from Celsius, which was a significant financial outlay. Over the ten years of warrantee services I will have paid nearly £900 extra. This seems like a large additional cost.

review stars review stars review stars review stars review stars   15th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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We have needed a plumber for ages to replace a tap and fix a toilet eco-flush, but it is hard to get someone for a small job. Celsius were excellent from start to finish. Friendly, helpful and accessible office staff. Efficient and knowledgeable plumbers. The repairs weren’t complicated, but they were quick, did exactly what they said they would do, when they said they would do it, and for the price they quoted. A really positive experience and very highly recommended.
review stars review stars review stars review stars review stars   14th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Aidan was quick & friendly and very helpful
review stars review stars review stars review stars review stars   14th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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I used Celsius for boiler-related services in the past and always benefited from their assistance and most valuable advice when needed. I would like to say a big thank you to the Celsius Team for always going the extra mile in matters of customer service. In addition I would like to express my endless gratitude to engineer Malcolm Wilson who has recently assisted me sorting a radiator issue with second-to-none customer service and the skills expected of a professional. 5 star service indeed!!
David

review stars review stars review stars review stars review stars   13th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Standard annual boiler/CH check. Engineer on time and carried out the job very efficiently. Worth confirming that the current guidelines re COVID were adhered to e.g. use of face mask
review stars review stars review stars review stars review stars   10th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Engineer telephones in advance and arrived promptly on time. Left the area we was working in the kitchen spotless and was very informative with the one or two questions we had about the system. Very friendly and polite.
review stars review stars review stars review stars review stars   8th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Great service from Celsius & Richard the engineer on the day. Knowledgeable & helpful with everything regarding our new heating system & hive set up. Would definitely recommend.

Review Image 1 for Celsius Plumbing and Heating by Ian Davidson 
review stars review stars review stars review stars review stars   6th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Delighted with service received. Malcolm arrived promptly. He was friendly, helpful and efficient, answering all my questions and giving me good advice about lagging a pipe. The ability to phone and talk to a person at the company is a huge advantage over other companies using automated systems and terrible "on hold" music.
review stars review stars review stars review stars review stars   3rd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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I use Celsius in my line of work as a letting agent and myself and my team have been extremely happy with their work and communication. Prices are very reasonable and they always go the extra mile to accommodate to our tenant and landlord needs. We have used them from emergency call outs to boiler replacements and the care and standard has always maintained a high standard.

review stars review stars review stars review stars review stars   3rd September 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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Great outfit with very good communication. Have used multiple times over the last 9 years.

review stars review stars review stars review stars review stars   3rd September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Celsius Plumbing fitted new taps and chlorinated my cold water storage tank. Tasks performed to a very good standard with no fuss, no mess.

The engineer was polite and respectful throughout. Also very knowledgeable and approachable, providing clear answers to all queries raised by me.

Very pleased with outcome and would not hesitate to contact Celsius again in future.
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