Celsius Plumbing and Heating

One could not ask for better. Good customer support, answered all my questions promptly. The staff are incredibly hardworking and friendly.

Great friendly and professional service. Been using Celsius for many years for boiler installation and service work.

Very quick, friendly service from both plumber and customer services. Fixed flush on my toilet in 10 mins. Would definitely recommend!

Excellent service. Engineer was really helpful!

Great work

Excellent service. Engineer turned up on time and was very professional and thorough.

We had a boiler replaced with a combi boiler. The engineer who did the work was great and even solved a problem we had with low water pressure!

Boiler service and safety checks.
Aiden helped us with everything we had booked and looked at things we had questions about.
Very friendly and helpful.
Will be using Celsius again.

Great servicing, easy to organize, punctual, friendly and high quality work, very recommended!

Great service. They managed to accommodate me at short notice and the plumber was friendly and explained to me what the problem was and what he was doing. I'd highly recommend.

Annual boiler service.
Used hand gel before working then gloved up
Used mask.
Quick
Neat

Prompt reliable service every time!

Turned up on time. Worked efficiently and tidily.

No problems encountered

Great service

Have used Celsius a few times for repair and servicing. Always excellent and brilliant friendly engineers.

Due to a misunderstanding with my letting agent I didn't understand the access needed and left a 3 generation's old china cabinet in the hall. Mark and Robert must have emptied it, moved it, then put it all back, to get it out the way. It undoubtedly put them behind time and I am so grateful for their care. It's not worth anything, but the cabinet and it's contents have massive sentimental value to me and my family. I can't overstate how much it meant to me, and how bad I felt that I did move it in the first place! Absolutely great, great big virtual hug. Thank you so much.

Had a leaky tap which ultimately needed replaced. Quick and efficient service, polite technicians, easy admin with their office and all done with no fuss.

Our hot water system was not working. They managed to give me an appointment the same day and fix it. Excellent, professional service from the minute they answered the phone.

Clean airlock in supply lines.

Sebastian was really helpful and friendly and organsied everyrhing really quickly for us.
The engineer was exactly the same, super polite, friendly and helpful and talked me through what he had found.

Would definetly use your services again if we need!

Thanks a lot.

My first and definitely last time using Edinburgh Trusted Trader. This was absolutely the worst experience I've ever had of hiring a plumber.

They charged £90 for an initial callout during which it was established my water heater was broken. Which... I already knew for free. The engineer they sent didn't follow any of the covid safety procedures they outlined, including me having to ask him to put his mask on properly. I was left for several days with the water heater leaking slightly worse than it had been before I called them out. When I checked it in the evening, I found the multi socket plug I'd raised concerns about had been left directly below the leak, sitting in 3mm of pooled water. He also left a horrendous mess, saying he'd left his cleaning things in the van.

They mistook a clear enquiry as to whether a particular model might work as a request for it and, despite repeatedly saying I didn't think it would work, went ahead and ordered it. At least they listened when I pointed out the need for a 2kW heater, rather than the 3kW one I tried asking their opinion on. But in the end they ordered and fitted a version that simply doesn't fit the limited space available.

I'm left almost £400 out of pocket, with a water heater that more or less works, but there's no way to see what temperature it's set at in the too-small space, so it's pure guesswork trying to get the temperature right.

Bonus points for making it almost impossible to reach the stopcock now and refusing to supply any paperwork guaranteeing their work.