In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Celsius Plumbing and Heating

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 4.9 out of 5 based on 406 reviews and feedback
Trusted Trader since 2019

Celsius Plumbing and Heating
95 Portobello High Street
Edinburgh
EH15 1AW
0131 258 0848
        

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Business Information

We are going even further to keep our customers and staff safe -

Visit to find out more: https://celsiusplumbers.com/covid-19-service-update/

We are all things Plumbing, Boilers and Central Heating.

As part of our commitment to our customers, we operate 24 hours a day, with the primary aim to provide you the best customer experience.

All of us here at Celsius Plumbing and Heating believe strongly in delivering a first class customer experience. Our team are aligned by our company values in which Communication, Ownership and Reliability are at the forefront of everything we do.

We run our own Uber styled “track our engineer” function which allows customers to track our engineers right to their front doors. No more sitting at home wondering when the engineer is going to show.

GO OUT, DO YOUR SHOPPING, TAKE THE KIDS TO THE PARK, WITH CELSIUS, WE LET YOU KNOW WHEN WE WILL BE ATTENDING, SO YOU CAN GET ON WITH THE MORE IMPORTANT THINGS IN LIFE!

We offer full Installation, Service and Repair on all brands of central heating boilers. We also specialise in a full landlord safety certification service, ensuring our landlord customers remain legally above board when it comes to their health and safety obligations.

So, from booking your boiler service, right through to tracking our engineer to your doorstep, you can be ensured of a customer journey that is second to none.

Trader Map Location

Videos

How we are keeping you safe during Covid-19
Keeping your home space, your safe place.
Our Customer Journey Video - Why we do things differently
We are all things Plumbing, Boilers and Central Heating.
As part of our commitment to our customers, we operate 24 hours a day, with our primary aim to provide the best customer experience.

Reviews and Feedback

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4.9 out of 5 based on 406 reviews.
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review stars review stars review stars review stars review stars   19th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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We called Celsius Plumbing based on the good reviews and I am very happy with the quality of the job done and their costumer service which I thought it was great. Friendly, quick response and reasonably priced.

The job was to disconnect an old cold water tank and rework the pipes so I could floor the loft. This was done within a couple of hours and the engineer did a very good job at lowering the pipework so I could floor that section of the loft. Everything was kept very tidy during and after the job was completed and they even sent a engineer report with images and details of what was done. I would definitely recommend to others.
review stars review stars review stars review stars review stars   16th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Keith Kinnaird from Celcius was prompt, polite, and efficient. He phoned to say he was on his way, then was polite and swift, and followed all Covid protocols. I will use again next year.
review stars review stars review stars review stars review stars   14th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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This week it was the annual boiler and unvented cylinder service. Easy to book, the engineer turned up exactly on time, wore his mask properly, got straight down to work, asked the right questions, and left us feeling assured that everything had been checked.

We knew it would be fine as this was a new installation by Celsius 2 years ago which transformed the heating of the house (and reduced the bills considerably). Even so we recognise that regular servicing is vital - and we will be getting the team at Celsius to do it.
review stars review stars review stars review stars review stars   6th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Boiler Service - communication and work carried out was great. Turned up on time and had the job completed within the hour. Used Celsius previously and they are always honest with any additional work required or potential work in future.
review stars review stars review stars review stars review stars   24th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Andrew was thorough and informative . I would definitely use you again x
review stars review stars review stars review stars review stars   23rd December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Leak repair. Quick response and clear diagnosis of the problem. Friendly service

review stars review stars review stars review stars review stars   22nd December 2020
Value of Products/Services or Work Performed: £1 - £1000
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I needed a small fix done fairly quickly. Celsius were able to schedule the work promptly. Andrew arrived on schedule and was extremely courteous and helpful. The job was very quick in the end, which meant Andrew had time to look at another non-urgent plumbing problem in the bathroom, which he also resolved quickly. An excellent service overall.
review stars review stars review stars review stars review stars   22nd December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Boiler Service and parts replacement.
Found via the trustedtrader site.
Easy booking online, great communication from company and heating engineer throughout.
Fully compliant with Covid requirements.
Would use again and recommend.
Thank you.
review stars review stars review stars review stars review stars   22nd December 2020
Value of Products/Services or Work Performed: £1 - £1000
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I was particularly impressed as I phoned the company who are very local to my daughters flat and they came and had a quick look to see if it was a just a matter of topping the boiler up. It was, and no charge. Neither I nor my daughter knew we needed to do this.
I then booked a service of gas fire and boiler which Aiden carried out very efficiently.
Very pleased with whole service.

review stars review stars review stars review stars review stars   22nd December 2020
Value of Products/Services or Work Performed: £1 - £1000
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My boiler was faulty, turning on but not heating the radiators or water. Celsius gave me a slot the same day I phoned and Aiden came. He was fantastic! He managed to solve the problem, it needed a replacement of a sensor. He did the job quickly, he answered all of my questions and explained everything really clearly. Aiden was brilliant, he was so friendly and so helpful. Any questions I had regarding any other issues ie my shower, the thermostat he looked at everything properly to help sort any issue I had. Really happy with the service. Would 100% recommend to anyone.
review stars review stars review stars review stars review stars   22nd December 2020
Value of Products/Services or Work Performed: £1001 - £5000
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New boiler system fitted into a rental property in my Edinburgh flat. Communication was really easy. Tenants delighted.

review stars review stars review stars review stars review stars   17th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Service of gas fire.
Good prompt service, Keith phoned before arriving, was efficient, polite, amicable & cleaned up & wore a face covering.

review stars review stars review stars review stars review stars   16th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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I had a gas safety check on my rented flat.

The engineer sent, Aiden, was very professional and respectful. He did the job efficiently and with no issues.

In addition, he followed Covid19 guidelines perfectly.

review stars review stars review stars review stars review stars   14th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Good service arrived when promised and professional
review stars review stars review stars review stars review stars   12th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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After reading great things about this company I decided to use Celsius for my annual servicing. I have been a British Gas customer for over 20 years and thought I was receiving good service until I tried Celsius.

Like many of there other reviews, this is a very well ran organisation. From the chap in the office I spoke to, and the technician arriving, I was amazed how a small local business can outclass a giant in the industry. Cannot recommended Celsius highly enough.
review stars review stars review stars review stars review stars   11th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Yearly service of gas boiler and radiators by Aidan of Celsius Plumbing
review stars review stars review stars review stars   11th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Radiator valve tightened

review stars review stars review stars review stars review stars   7th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Refreshingly seem less process from the minute I logged the issue regards my boiler, I received a callback within 15mins and an engineer on-site within 2 hours.

The property is lived in by my elderly father-in-law, the call handler explained this would be a priority given his age, System back up and working same day, with further remedial works to follow. A quote received almost instantly which we approved then a date to return and carry out the works. These guys really are a great company.
review stars review stars review stars review stars review stars   7th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Had a leak in my boiler, Aiden fixed with a new part, great service
review stars review stars review stars review stars review stars   7th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Good guys
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