In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Celsius Plumbing and Heating

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 4.9 out of 5 based on 303 reviews and feedback
Trusted Trader since 2019

Celsius Plumbing and Heating
95 Portobello High Street
Edinburgh
EH15 1AW
0131 258 0848
        

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Business Information

We are going even further to keep our customers and staff safe -

Visit to find out more: https://celsiusplumbers.com/covid-19-service-update/

We are all things Plumbing, Boilers and Central Heating.

As part of our commitment to our customers, we operate 24 hours a day, with the primary aim to provide you the best customer experience.

All of us here at Celsius Plumbing and Heating believe strongly in delivering a first class customer experience. Our team are aligned by our company values in which Communication, Ownership and Reliability are at the forefront of everything we do.

We run our own Uber styled “track our engineer” function which allows customers to track our engineers right to their front doors. No more sitting at home wondering when the engineer is going to show.

GO OUT, DO YOUR SHOPPING, TAKE THE KIDS TO THE PARK, WITH CELSIUS, WE LET YOU KNOW WHEN WE WILL BE ATTENDING, SO YOU CAN GET ON WITH THE MORE IMPORTANT THINGS IN LIFE!

We offer full Installation, Service and Repair on all brands of central heating boilers. We also specialise in a full landlord safety certification service, ensuring our landlord customers remain legally above board when it comes to their health and safety obligations.

So, from booking your boiler service, right through to tracking our engineer to your doorstep, you can be ensured of a customer journey that is second to none.

Trader Map Location

Videos

How we are keeping you safe during Covid-19
Keeping your home space, your safe place.
Our Customer Journey Video - Why we do things differently
We are all things Plumbing, Boilers and Central Heating.
As part of our commitment to our customers, we operate 24 hours a day, with our primary aim to provide the best customer experience.

Reviews and Feedback

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4.9 out of 5 based on 303 reviews.
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review stars review stars review stars review stars review stars   14th July 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Servicing Boiler Providing Gas Safety Certificate. Servicing Gas Fire
review stars review stars review stars review stars review stars   4th July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Celsius came out twice, once as an emergency to stop a running toilet, then to replace the flush mechanism on the toilet. They were excellent, they had a very efficient booking system and a brilliant app that let's you track the engineer on their way to you. Both Mark and Andrew, the engineers, were professional, courteous and did an excellent job... in full PPE, and with social distancing. Also excellent customer service from Sebastian on the phone, I will use them again.
review stars review stars review stars review stars review stars   1st July 2020
Value of Products/Services or Work Performed: £1 - £1000
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Called them to fix a faulty toilet. Excellent customer service from the first phone call arranging a visit for the following day and being open and transparent about the payment in advance. The plumber who came out was very professional and he worked fast. Overall I was very happy with the service. However, the hourly rate was more expensive than other plumbers I've used. I would definitely use them again for a leak or emergency job.

review stars review stars review stars review stars review stars   30th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Professional service - happy with the work undertaken

review stars review stars review stars review stars review stars   29th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of immersion heater in hot water tank. Excellent and efficient work
review stars review stars review stars review stars review stars   26th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Michael helped me figure out how to change my boiler from ECO to pre-heat as I have had it that way since our last service, thought it would save us more money and forgot what they said to change it back, luckily we didn't need to get an engineer out for an issue as simple as pressing in the ECO button! As I had shown him my boiler, he also pointed out that my boiler pressure was at 0 and showed me how to top it back up again. Ailie was also very helpful over the phone as well and passed me over to Michael. Highly recommend this company!

review stars review stars review stars review stars review stars   26th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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I have used Celsius a couple of times. One for boiler service and a radiator repair and this time for a toilet cistern fault.
Both times the engineers have been awesome and the job carried out professionally and competently.
The engineer for this recent job was great, rang me before arriving and was right on time. He was friendly, Explained what he was doing and just got on with the job. Quality of work was great and He tidied up the bathroom after he had completed work. Thanks a million!
review stars review stars review stars review stars review stars   24th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Friendly service with quick response time to arrive and identified problem and completed repair quickly on arrival too...
review stars review stars review stars review stars review stars   22nd June 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I just had Celsius plumbing complete a new boiler install and radiators. The job was neat and tidy and all working as designed. In fact no issues whatsoever. A great job was completed.
review stars review stars review stars review stars review stars   19th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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The company has been brilliant when we 1st called them out they came as fast and soon as possible. They explained everything in detail what was wrong and got back to us with a price then within few days they came and done the job. The engineer was great he wore Ppe and went through everything with us. They are great company not over priced will use them again and recommend them to anyone.
review stars review stars review stars review stars review stars   19th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Lovely company to work with.

review stars review stars review stars review stars review stars   19th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Celsius plumbing were excellent from first contact to last. Mark arrived on our initial call out to troubleshoot our issue. Then Michael arrived a few days later to fix and service our boiler. Both times we were kept well informed and updated of when to expect them. Also given the current circumstances, all PPE and social distancing practises were precise and clearly explained. Office staff were very helpful, with invoicing and payment made easy.
review stars review stars review stars review stars review stars   18th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Kitchen tap and valves replaced. Excellent job, trader arrived on time and was courteous and professional.
review stars review stars review stars review stars review stars   15th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Easy booking, engineer called prior to arrival, friendly and professional, got the leak fixed, would highly recommend, will be using again

review stars review stars review stars review stars review stars   12th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Definitely use celsius again, mark the engineer and Sebastian are an asset to this company.
review stars review stars review stars review stars review stars   12th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Blocked sink drain
Andrew Allison was totally brilliant and solved a problem which a previous plumber (from a different firm) had failed to do. He was pleasant, friendly and certainly the very best plumber I have ever had. I would give him one hundred stars plus and would hope that when I have a gas fire serviced later in the year that Andrew would be able to do it for me.
Thank you Andrew, you are a credit to your Company
review stars review stars review stars review stars review stars   10th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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This was a boiler service for the boiler installed by Celsius three years ago.
The firm contacted me with a reminder, booked the service and confirmed this by email. They also gave a time frame and said the engineer, Keith would call ahead when on his way.All this was very reassuring.
Keith was professional and courteous, and left the kitchen spotless, he had disinfected surfaces before leaving
Excellent service again from Celsius.
review stars review stars review stars review stars review stars   10th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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We are very impressed with how Celsius have responded to the current lockdown situation. We had fears about letting anyone outside of the immediate family into the house for fears of COVID spreading however they have totally taken care of our fears in the very thorough process they have implemented. Well done Celsius.
review stars review stars review stars review stars review stars   8th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Prompt and friendly same-day service. Fixed my broken boiler straight away.

review stars review stars review stars review stars review stars   8th June 2020
Value of Products/Services or Work Performed: £1 - £1000
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Booked an appointment for very soon after I called. Quick service. No complaints. I would use them again.

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