In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Celsius Plumbing and Heating

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 4.9 out of 5 based on 620 reviews and feedback
Trusted Trader since 2019

Celsius Plumbing and Heating
95 Portobello High Street
Edinburgh
EH15 1AW
0131 258 0848
        

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Business Information

⭐⭐⭐⭐⭐ 600 + Reviews on Edinburgh Trusted Trader and we could not be prouder of our team. Thank you to all our amazing customers who took the time to leave both positive and constructive feedback.⭐⭐⭐⭐⭐

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We are all things Plumbing, Boilers and Central Heating.

As part of our commitment to our customers, we operate 7 days a week, with the primary aim to provide you the best customer experience.

All of us here at Celsius Plumbing and Heating believe strongly in delivering a first class customer experience. Our team are aligned by our company values in which Communication, Ownership and Reliability are at the forefront of everything we do.

We run our own Uber styled “track our engineer” function which allows customers to track our engineers right to their front doors. No more sitting at home wondering when the engineer is going to show.

GO OUT, DO YOUR SHOPPING, TAKE THE KIDS TO THE PARK, WITH CELSIUS, WE LET YOU KNOW WHEN WE WILL BE ATTENDING, SO YOU CAN GET ON WITH THE MORE IMPORTANT THINGS IN LIFE!

We offer full Installation, Service and Repair on all brands of central heating boilers. We also specialise in a full landlord safety certification service, ensuring our landlord customers remain legally above board when it comes to their health and safety obligations. https://celsiusplumbers.com/new-boilers/

So, from booking your boiler service, right through to tracking our engineer to your doorstep, you can be ensured of a customer journey that is second to none.

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Videos

Our Customer Journey Video - Why we do things differently
We are all things Plumbing, Boilers and Central Heating.
As part of our commitment to our customers, we operate 7 days a week, with our primary aim to provide the best customer experience.

Reviews and Feedback

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4.9 out of 5 based on 620 reviews.
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review stars review stars review stars review stars review stars   23rd June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Andrew and Craig were very helpful and did the work very fast and effectively!
review stars review stars review stars review stars review stars   23rd June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Service of boiler
Very good work. Clean and tidy worker

review stars review stars review stars review stars review stars   17th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service and identification of lack of pressure issues

review stars review stars review stars review stars review stars   16th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Quick response and work complete to a high standard.
review stars review stars review stars review stars   14th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Workers were polite and finished the job well, not leaving a mess behind

review stars review stars review stars review stars review stars   14th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Fit new Syphon at cistern also fix leak from cistern.

I was delighted with the service provided by Celsius and would definitely use the company again.
review stars review stars review stars review stars review stars   10th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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4 and 5 stars
review stars review stars review stars review stars review stars   9th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had been looking for sometime to change the way we get our hot water, it was done using an aga but didn’t feel that was cost effective. We tried a few places but nobody was that helpful until Celsius was recommended to me. From moment I got in touch the service was exceptional, every question we had was answered and we decided to get work done, changing hot water from our aga to getting it through our boiler.

Andrew the Engineer that did the job was a very nice and friendly and got the job done to an exceptional standard. There was quite a bit of work required but he got it done no problems at all. Since changing our water from AGA cooker to boiler we have been checking every week on our smart meter and are using a lot less gas which is great to see and exactly what the advice we got from Celsius was.

Could not ask for a better all round service, we will 100% use Celsius again in the future and highly recommend them.
review stars review stars review stars review stars review stars   8th June 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Celsius Plumbers replaced our old boiler with a new one. The process was a little less straightforward than we all expected because of some issues related to the size of the cupboard where the boiler was located, location of the existing hole in the wall, etc. With some joint brainstorming (us and the plumber) a solution was found and then Celsius Plumbers took care of the rest. All is well that ends well!

review stars review stars review stars review stars review stars   7th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service carried out as usual with courtesy and efficiency

review stars review stars review stars review stars review stars   6th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service - engineer was on time and completed service quickly and efficiently.

review stars review stars review stars   3rd June 2022
Value of Products/Services or Work Performed: £1 - £1000
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The first time Celsius came to check the boiler, the service was fine, polite, punctual etc.
The second time, a younger and perhaps less experienced person came and did an okay job but as you can see on the photo, the work was not done to a good standard (it's not horizontal) and the person only added some sealing after I asked whether it was meant to be open so that water could potentially flow behind the wall. It was strange. They were very polite but just seemed to not have much experience. The rest of the job was totally fine (fitting a tap in the kitchen). Still fine after a year.
The third time, for the boiler check. Now, the first time the technician didn't come. I waited during the time agreed and they simply did not come. This can happen I suppose and I wasn't that bothered. But then, when the person came today (subcontracted and absolutely professional work), they had been given the wrong telephone number so couldn't reach me, and been given the wrong job specifications.
I spoke to another friend who also said that they had been happier with Celsius in the past.

Review Image 1 for Celsius Plumbing and Heating 
review stars review stars review stars review stars review stars   3rd June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Had new tap fitted in kitchen guys were really polite and helpful everything was done very professional and cleaned up after them.
review stars review stars review stars review stars review stars   31st May 2022
Value of Products/Services or Work Performed: £1 - £1000
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We have always found them reliable, good value and friendly
review stars review stars review stars review stars review stars   25th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Identify origin of leak from shower and reseal. Very conscientious and thorough.

review stars review stars review stars review stars review stars   23rd May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service

review stars review stars review stars review stars review stars   19th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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The man was very nice and helpful. Made sure all our boilers and heaters were working.

review stars review stars review stars review stars review stars   19th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had an issue with our boiler. Another contractor took weeks to come see it, then never came back with the parts to fix it. We switched to Celsius and they had the problem solved in a couple of days. Richard was super nice, responsible and did the job efficiently and well. I can totally recommend them!
review stars review stars review stars review stars review stars   17th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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A gas engineer did our annual boiler check, he did his job really well. He was efficient, didn't mind me asking questions and even repeating some of it when my partner came home at the end of his check. I appreciate how clean, tidy and polite the whole visit was.

We also had some other work done in the house, the plumber was also kind, efficient, didn't mind the barrage of questions, and did his work really well. We had a toilet and two wash basins fixed, as well as some other issues check out.

Lastly, the office is amazing. Being able to discuss everything beforehand, getting clear answers and clear quote made this whole experience really good.
review stars review stars review stars review stars review stars   16th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Boiler Service: Celsius did a great job from initial booking to completion of work. The engineer was friendly and thoroughly professional in all he did.

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