In association with East Lothian Council
East Lothian
Trusted Trader

W.H.KAY

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 5.0 out of 5 based on 479 reviews and feedback.
Trusted Trader member since 2017.

W.H.KAY
Spring House, 41 Boggs Holdings
Pencaitland
EH34 5BJ
01875 341348
07712 710 952

Business Information

We are a small family run Joinery & Roofing business established over 45 years, we are based near Pencaitland East Lothian.
Please note that we do not work out with East Lothian. Thanks

Reviews and Feedback

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5.0 out of 5 based on 479 reviews.
Order by:
review stars review stars review stars review stars review stars   23rd November 2017
Value of Products/Services or Work Performed: £1,998
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To remove all bathroom ware and set aside for refitting; to supply and fit new toilet pan; to repair leaking pipe under floor causing the damage; to lift all damp and wet flooring and floor joists in toilet area; to supply and fit new treated floor joists and new 22 mm treated chipboard flooring all glued and screwed; to reinstate all bathroom ware and shower screen; to strip off damp plaster at door and wall in bathroom and hall and re-plaster with damp proofing cement and plaster over.

Extras - to remove all joists and supply and fit new timber joists to all cast guttering at front of house; cut bolts off clean out joints; re-seal and re-bolt.

Also, remove old Perspex from sun house and supply and fit new laminated glass and various beads. Also, to remove plaster inside bathroom and plaster with damp proofing cement and plaster over.

Excellent

review stars review stars review stars review stars review stars   30th September 2020
Value of Products/Services or Work Performed: £1001 - £5000
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I’ve used this company 4 or 5 times now for a whole range of work ( replacing glass in double glazed units, replacing concrete sills under windows and cleaning and repairing leaking rhones ) I’ve always found the guys did a good job, turned up when they said they would and delivered a good job and to their estimate. They cleaned up after completing the work and were at all times courteous and helpful
review stars review stars review stars review stars review stars   30th November 2017
Value of Products/Services or Work Performed: £1,571
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Replace roof window and renew lead surround, survey existing roof.

This was the first time I had used W H Kay and was thoroughly impressed with all aspects of the work undertaken. I had several quotes one of which claimed I needed to renew my whole roof surface.

Alan examined the roof and roof window and gave me an honest assessment. They turned up promptly, carried out the work with a minimum of disruption and kept me informed throughout the process. I found Alan extremely courteous and pleasant to deal with and will not hesitate to phone him for any future work.

review stars review stars review stars review stars review stars   31st August 2021
Value of Products/Services or Work Performed: £1 - £1000
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David came out at short notice to fix a window which was jammed open. As always he was friendly, reliable and fixed the problem.

review stars review stars review stars review stars review stars   15th December 2017
Value of Products/Services or Work Performed: £288
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New utility sink and hanging rails.

Brilliant craftmanship; courteous; listens to requests; everything you could want from a trader.

review stars review stars review stars review stars review stars   12th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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David came out to fix a persistent leak in our roof. Seems to have worked! David and his team are the one roofing firm who we can rely on to actually come out and do the job; they're totally reliable, fairly priced and we wouldn't go anywhere else. Thoroughly recommend.
review stars review stars review stars review stars review stars   1st February 2018
Value of Products/Services or Work Performed: £4,900
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Building, joinery, plumbing and electrical work to fit new kitchen.

Works were carried out to a first class standard throughout.

review stars review stars review stars review stars review stars   9th November 2022
Value of Products/Services or Work Performed: £1001 - £5000
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All maintenance work to exterior of house, regular checks and maintenance of roof and guttering. All done satisfactorily. Reliable, courteous, trustworthy.

review stars review stars review stars review stars review stars   1st July 2024
Value of Products/Services or Work Performed: £1 - £1000
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A great team, they came out to look at a leaking 40 year old flat roof and fixed it while they were here. They found the leak was mainly due to other reasons and they re sealed part of the roof edges.
Very relieved that we didn’t need a new roof!
Thoroughly recommend this company,
review stars review stars review stars review stars review stars   1st November 2017
Value of Products/Services or Work Performed: £2,426
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Various small internal and external jobs - roofing repair, laminate floor replacement, plumbing, plastering and joinery repair, re framing doorways.

All work was done to a high standard and as we requested. Quotes were reasonable and very competitive. Work was arranged quickly and done on schedule. Company were co-operative and flexible with our requests and very helpful.

Very happy with their service.

review stars review stars review stars review stars review stars   26th January 2018
Value of Products/Services or Work Performed: £4,443.08
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New gutters and down pipes.

New PVC roof line throughout property Very pleased to have this job done with a family who are well trusted.

review stars review stars review stars review stars review stars   21st February 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Joinery work installing cupboard shelves and bathroom cabinets and hooks and locks on various doors.

They were a very efficient and friendly firm to deal with and provided a prompt quotation for the work that was completed in a very satisfactory and professional manner.

I would have no hesitation in recommending them to anyone requiring joinery work.
review stars review stars review stars review stars review stars   15th February 2018
Value of Products/Services or Work Performed: £838
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New facials, removing and reconnecting guttering.

Professional. Honest and reliable trader. Used before and will be using again in the future.

review stars review stars review stars review stars review stars   20th May 2019
Value of Products/Services or Work Performed: £986.00
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wall repair

review stars review stars review stars review stars review stars   24th August 2019
Value of Products/Services or Work Performed: £1 - £1000
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We had a blocked down-pipe on a double-height building. The blockage caused cascades of water on to the walls during heavy rainfall.
Mr Kay attended despite having a heavy workload and worked hard to clear the blockage but was unable to do so on the first visit. He returned within days and spent a considerable time on the job which eventually required the removal and replacement of some cast-iron piping.
I would have no hesitation in recommending the firm of W H Kay.
review stars review stars review stars review stars review stars   24th March 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Complete bathroom renovation.
We find Alan and David very friendly, extremely professional, meticulous in their attention to detail and keep you well informed throughout the project.
They have also done roofing and joinery work for us in the past - all to the same high standard.
review stars review stars review stars review stars review stars   25th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Very prompt and reliable service to repair leak in conservatory.

review stars review stars review stars review stars review stars   4th July 2025
Value of Products/Services or Work Performed: £1 - £1000
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Some pantiles had broken or slipped, caused by a recent storm, and one had flown off a more inaccessible part of the roof which I hadn't expected them to fix, and for which they didn't quote.

However, they came exactly when they said they would, did the work quickly, including the extra piece of work, left no mess, and were pleasant and easy to deal with, so we've asked them to investigate another problem.

Really - excellent! And thank-you!
review stars review stars review stars review stars review stars   7th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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Annual roof check and replacement of slipped and fallen slates. The guys are great at prioritising what really needs done and what can safely wait. Communication about timescales is always very good as is the quality of work carried out.
review stars review stars review stars review stars review stars   21st February 2024
Value of Products/Services or Work Performed: £1 - £1000
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David fitted new roof tiles and a rone pipe after storm damage. Very prompt response to my message and did the work immediately. Always reliable and helpful.

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