In association with East Lothian Council
East Lothian
Trusted Trader

W.H.KAY

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 5.0 out of 5 based on 479 reviews and feedback.
Trusted Trader member since 2017.

W.H.KAY
Spring House, 41 Boggs Holdings
Pencaitland
EH34 5BJ
01875 341348
07712 710 952

Business Information

We are a small family run Joinery & Roofing business established over 45 years, we are based near Pencaitland East Lothian.
Please note that we do not work out with East Lothian. Thanks

Reviews and Feedback

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5.0 out of 5 based on 479 reviews.
Order by:
review stars review stars review stars review stars review stars   18th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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David and Alan arrived on time to fit an additional handrail on our staircase. They worked efficiently and to an excellent standard. The new handrail matches the existing one perfectly and is very robust. It is exactly what was requested and we are delighted with the end result. Have already recommended them to others.
review stars review stars review stars review stars review stars   12th February 2019
Value of Products/Services or Work Performed: £1,668
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Removed old wooden fence panels and posts. Dug new holes for new posts. Supplied and erected new posts and boards. Refitted two existing gates and removed all old material.
A first class job undertaken by first class tradesmen. They were always organised and arrived when they said they would. Were polite and friendly. From first quote to completed work we were totally satisfied. This is the second time we have used this trader and would have no hesitation to recommend to others. The weather at the time was not too kind but the work carried on without complaints from the tradesmen.
review stars review stars review stars review stars review stars   28th October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent service, highly recommended!
review stars review stars review stars review stars review stars   9th March 2018
Value of Products/Services or Work Performed: £1001 - £5000
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David is a first class joiner and goes well out his way to do a good job . Great friendly service and a fair price for the quality of work he gives.
review stars review stars review stars review stars review stars   15th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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I have used this firm for small to medium contracts and always found them totally reliable, skilled and a pleasure to deal with.
They fitted a suntube with the minimum of disturbance as a special request when I was let down by another roofer and I am delighted with the result.
review stars review stars review stars review stars review stars   8th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Had Alan out took at some work needed to repair/replace some guttering and downpipes and general roof maintenance - replace slates, pointing work. Arrived promptly as usual and provided a clear assessment of what needed done and (I thought) a fair price. He advised that they were very busy and it would take a few months before he could schedule the work and I was happy to wait. He duly contacted me a few months later and he and another worker came out and completed the work in the course of a day. Turns up when he says, does a good job and charges are reasonable. I recommend WH Kay.
review stars review stars review stars review stars review stars   29th October 2019
Value of Products/Services or Work Performed: £1001 - £5000
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The Kay brothers came to fix our roof
1. They responded quickly
2. They came on time
3. They gave a fair estimate
4. They gave a realistic start date
5. They confirmed and arrived on that date
6. They worked efficiently and professionally
7. They did a great job
Thank you
review stars review stars review stars review stars review stars   9th September 2021
Value of Products/Services or Work Performed: £1001 - £5000
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We asked WH Kay to quote for adding a side access door to our standalone garage to save opening the up & over door every time I wanted a screw driver from my tool box.
Alan arrived to give as quote when he said he would, gave us a start date and carried out the work accordingly, leaving their work area clean & tidy.
The door had a slight manufacturing problem problem which they took ownership of and that is now satisfactorily rectified.
Alan & his brother were a pleasure to deal with and I would confidently recommend them as a Trader to be Trusted.
review stars review stars review stars review stars review stars   18th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Two separate storm damage repairs to my roof carried out in January and February. Considering the pressure they are under at the moment the work was carried out quickly with an efficient and friendly service. Happy to recommend them.
review stars review stars review stars review stars review stars   14th July 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Felting, flashings, gutters and cast iron downpipes all repaired. Professional, friendly, reliable and honest service- many thanks

review stars review stars review stars review stars review stars   9th January 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Garage roof needed replaced after 35 years. David advised on best type to get and sent us a quote which we accepted. Aim was a non-maintenance roof to avoid future painting. David and Alan carried out this task over several days in December 2019. All existing roof, timber facia and gutters were removed and a couple of new roof beams installed to replace rotten ones. Three layers of felt were laid on new roof deck as well as uPVC fascia around roof and new guttering. New garage door was also ordered to complete project. Delighted with finished job. David and Alan arrived when they said they would and cracked on with the work. Would certainly recommend.
review stars review stars review stars review stars review stars   4th August 2024
Value of Products/Services or Work Performed: £1001 - £5000
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A sun pipe was installed. Alan was not available straight away as he had other work booked. I took this as a good sign and so it proved. When the work was done Alan, and his helper, turned up at the agreed time and date and carried out the task in a cheerful and friendly manner. The job was completed in the agreed time frame and they tidied up afterwards. All in all I am highly satisfied with the work done and would recommend Alan to future customers.
review stars review stars review stars review stars review stars   21st February 2025
Value of Products/Services or Work Performed: £1 - £1000
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Repaired a loose down pipe and cleaned the gutters front and Back. David and his colleague arrived when they said they would, and carried out the necessary work promptly and to a high standard.
I would certainly use this company again and would happily recommend them to friends and neighbours.
review stars review stars review stars review stars review stars   14th October 2025
Value of Products/Services or Work Performed: £1001 - £5000
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Great work again from David and Alan - the work done was removal of 4 old timber windows and frames, supply and fit 4 new rosewood and white double glazed UPVC windows all with obscure glass also fit new internal sills to suit, and then remove all rubbish. All the work was carried out neatly and accurately, and they cleaned up really well both days they were here. Really pleased with their work again - would definitely recommend.

review stars review stars review stars review stars review stars   21st February 2025
Value of Products/Services or Work Performed: £1 - £1000
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Every time I've need something done to my house David always does a good job of it.
This time it was replacing a couple of my roofs ridge tiles, which I reported to them the day after Storm Eowyn, & they were here on the following Tuesday, now that is fantastic service.
Thank you.
review stars review stars review stars review stars review stars   17th April 2025
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Alan about adding some perpend vents and sealing a window that another contractor had left unfinished. We needed this work done in order to get a completion certificate from the council. Alan was professional and friendly throughout the process, the work was done sooner than we had originally expected, and we were able to successfully get our completion certificate. Would definitely recommend!
review stars review stars review stars review stars review stars   9th January 2020
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement of French doors in conservatory.
Prompt visit to give estimate which was reasonable.
Work then carried out to a high standard with no mess.
I would be happy to use David and his brother again.
review stars review stars review stars review stars review stars   7th July 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Alan Kay and his team were a pleasure to deal with from the initial quote to completing the replacement porch. Nothing was too much trouble and the site was kept tidy after each days work.
I would definitely recommend them at the risk of making them even busier than at the moment therefore a longer wait for the next job!
review stars review stars review stars review stars review stars   17th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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I hired W H Kay to replace some cracked and loose tiles on my roof and to repair the lead flashing. They checked over the complete roof and repaired all areas which needed attention. They were very responsive to my messages, arrived when arranged and I found them to be very trustworthy and knowledgeable. I will certainly use them again for any future work and highly recommend them.

review stars review stars review stars review stars review stars   8th July 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Exceptional service from WH Kay. We were given estimates for the work to be carried out and these we're kept! Any additional work was discussed before being carried out. We are very happy with the level of service and would definitely recommend Alan Kay.

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