In association with East Lothian Council
East Lothian
Trusted Trader

W.H.KAY

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 479 reviews and feedback.
Trusted Trader member since 2017.

W.H.KAY
Spring House, 41 Boggs Holdings
Pencaitland
EH34 5BJ
01875 341348
07712 710 952

Business Information

We are a small family run Joinery & Roofing business established over 45 years, we are based near Pencaitland East Lothian.
Please note that we do not work out with East Lothian. Thanks

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 479 reviews.
Order by:
review stars review stars review stars review stars review stars   17th November 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Alan and David were excellent. They did our kitchen renovations to a very high standard. They came when they said they would, were friendly, extremely helpful and courteous as well as being great workers. I highly recommend them.
review stars review stars review stars review stars review stars   9th January 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
new bathroom window and 5 internal doors.
I cannot speak highly enough about this company. David and his colleague, yet again, went above and beyond expectations and made a very good job out of a sows ear.
Absolutely no hesitation in recommending them.
review stars review stars review stars review stars review stars   5th July 2021
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
New wardrobe doors
The usual excellent standard of work with attention to detail.
I would recommend this firm to anyone, and worth waiting for.
review stars review stars review stars review stars review stars   2nd November 2018
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
A family firm in the best tradition. Very pleasant to deal with and did an excellent job. I can highly recommend them and will use them again.
review stars review stars review stars review stars review stars   9th September 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Alan completed some excellent work in fixing my guttering and loose roof slates. He carried out all the work quickly and efficiently explaining different aspects of the job and giving me various options of how he could fix the problems and the costs of these options. He organised for another tradesman to attend to do some rendering work and everything was completed to a great standard. He also made all the arrangements for the scaffolding to be erected and dismantled.
Alan was excellent at communicating with me by phone or email and I would highly recommend him.

review stars review stars review stars review stars review stars   8th March 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
A roof check and roof tiles replaced and advice given on possible other outside work.

David and his brothers are reliable, haonest, hardworking tadesman. They have done many jobs for us and we are always delighted with the completed tasks.

Both are always polite and very pleasant to have in / around the house and have no reservations in recommending them.
review stars review stars review stars review stars review stars   21st November 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
The guys came and sorted out a number of issues to the roof and guttering and delivered a quality job - highly recommended
review stars review stars review stars review stars review stars   9th May 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Facia repaired, guttering and down pipe replaced plus bathroom vent repaired.
We are absolutely deighted with thw completed work!
These chaps never let us down, they are polite, helpful, professional, exceptionally proficient in their work/trade.
There is never any mess to clear up, we would never think of using anyone other than the Kay brothers!
review stars review stars review stars review stars review stars   7th October 2019
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I had 5 internal doors renewed and work done in my kitchen. New worktops,sink and tap,replacement sink unit and new drawer unit and shelving unit installed and replacement upstands and plinths.

Alan and David arrived on time every day and worked like beavers while they were there, working to a very high standard and great attention to detail. Their work ethic is second to none. I would recommend them to anyone .
review stars review stars review stars review stars review stars   12th March 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Remove loose felt from gutters and supply and fit rigid gutter tray under tiles.
Supply and apply sealant into cracks in render around house.
Great service as usual and would highly recommend.
review stars review stars review stars review stars review stars   21st November 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Have used David and Alan a number of times over the years and found them to be reliable and honest and the work done of high quality.
review stars review stars review stars review stars review stars   9th August 2020
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
We had an unsafe step at the back of our house, and some damage between the bottom of the door and the top of the step caused by a previous door fitter (not W.H. Kay). The step height was also uneven. David explained the problem clearly, and provided a very reasonable quote which we accepted. As it was a small job, the work was able to be fitted into an afternoon very soon after we accepted the quote. The job was completed quickly efficiently and to a high standard with no mess. David and the tradesman who worked with him were very polite and were happy to answer any questions we had. We are very pleased with the quality of the work and feel that the price paid was very fair. We have since contacted W.H. Kay for other work we would like to have done in the coming months. We would happily recommend W.H. Kay for general building work.
review stars review stars review stars review stars review stars   11th March 2025
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very happy with all communication and work completed to a high standard.

review stars review stars review stars review stars review stars   7th November 2019
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Repair work to house roof after heavy wind and rain. Quick response to text. Quick response to do the actual job. Professional and friendly.

review stars review stars review stars review stars review stars   20th February 2022
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Roof repairs due to storm damage .
This company came to our rescue very quickly and sealed every thing up ,awaiting material to complete the task.
When the materials arrived the task was then completed 100% and every thing was top notch with all debris removed and tided up .

All in all an excellent company to deal with .

review stars review stars review stars review stars review stars   2nd October 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Roof maintenance- very happy with work done, extremely tidy, came when arranged and accommodated an extra job.
review stars review stars review stars review stars review stars   23rd October 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
This is the second time they have worked on the house first time they repointed the roof, this time the gutters were cleaned and 2 broken tiles were replaced on the roof.

They are friendly and respectful when talking with them, knowledgeable and thorough with their work, when they finish they take all their rubbish with them leaving the place tidy.
review stars review stars review stars review stars review stars   9th April 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent work again - really quick response and very friendly service

review stars review stars review stars review stars review stars   10th September 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Work carried was to replace the rotten part of a guttering fascia board above sheds at a communal development. Guttering removed, new section of fascia board fitted, then guttering re-fitted including re-sealing and re-setting to provide better drainage angle. Work carried out on the agreed date and time and to the complete satisfaction of the residents.

review stars review stars review stars review stars review stars   14th August 2018
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
excellent workmanship and very friendly, efficient service
« 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 »