In association with East Lothian Council
East Lothian
Trusted Trader

W.H.KAY

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 5.0 out of 5 based on 479 reviews and feedback.
Trusted Trader member since 2017.

W.H.KAY
Spring House, 41 Boggs Holdings
Pencaitland
EH34 5BJ
01875 341348
07712 710 952

Business Information

We are a small family run Joinery & Roofing business established over 45 years, we are based near Pencaitland East Lothian.
Please note that we do not work out with East Lothian. Thanks

Reviews and Feedback

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5.0 out of 5 based on 479 reviews.
Order by:
review stars review stars review stars review stars review stars   27th July 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement front door and associated work.
A first class business doing a first class job. A pleasure to have them and well worth the wait .
review stars review stars review stars review stars review stars   7th May 2024
Value of Products/Services or Work Performed: £1 - £1000
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The late March & early April rain caused my roof to leak & rain water to come into my hall.
I contacted a couple of roofing companies, but only William H Kay treated this like the emergency it was.
They asked for photos of the external & internal areas, after which they advised me what would need doing & the expected cost, which I accepted, & David turned up a couple of days later.

He did an amazing job of clearing away decades of rubble & found numerous problems in the section involved, all of which he photographed to show & discuss with me before he carried out any work, then took more pics afterwards, & what a difference, & everything seems fine again, so money well spent.

I paid my bill today, & because I will certainly use them again, I also sent them an email asking to be added to any waiting list they have, as well as detailing another 3 jobs I would like done this year.
review stars review stars review stars review stars review stars   20th September 2025
Value of Products/Services or Work Performed: £1001 - £5000
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Work done covered roof and gutter repairs to a traditional farm cottage building, involving installation of some new cast iron guttering and the attachment of gutter support brackets. Also the replacement of several hip tiles on the roof and work to secure other tiles.

Work done to a very high standard - we have worked with W.H. Kay before and will definitely do so again.
review stars review stars review stars review stars review stars   29th May 2018
Value of Products/Services or Work Performed: £1 - £1000
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David, Alan and Andrew handled all tasks with efficiency and diligence. It was a real pleasure working with the team. Thank you so much!

review stars review stars review stars review stars review stars   24th January 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Outside joinery work. Boxing in of pipes and refelting side of shed. New door made and attached. All work done to a professional standard. Very tidy workers, cleaned up and site left immaculate as found before they started.
review stars review stars review stars review stars review stars   2nd April 2018
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent work, friendly and considerate team who simply got on with the job (wall demolition, insertion of steel beam, finishing, plasterwork) with no fuss and completed it to time and to a high standard. Would certainly recommend to others.
review stars review stars review stars review stars review stars   13th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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David Kay has done several jobs for us over the years, all highly satisfactory. This job was the replacement of two windows in difficult locations in a historic building. They came on time, took great care and did a fine job.
review stars review stars review stars review stars review stars   29th August 2025
Value of Products/Services or Work Performed: £1 - £1000
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Repair of upstairs leaking window frame.
Mr Kay and his brother responded quickly to identify and seal the leak on the window frame.
We have used Mr Kay on several occasions and as usual are very pleased with his work.
We will use him again as and when needed.

review stars review stars review stars review stars review stars   29th November 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Roofing repair. Alan and his team were very pleasant and worked all day in terrible weather. We totally trusted him
review stars review stars review stars review stars review stars   31st May 2019
Value of Products/Services or Work Performed: £1001 - £5000
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We had new patio doors fitted. David was able to provide us with a quote very quickly and also managed to install the doors for us earlier than expected. David and his team were excellent and made a beautiful, neat job. I hope to use him again later in the year for double glazing throughout the house.
review stars review stars review stars review stars review stars   21st June 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Old garage door removed and replacement fitted. Once again very pleased with the work carried out.

review stars review stars review stars review stars review stars   16th August 2022
Value of Products/Services or Work Performed: £1001 - £5000
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 Stripped off existing white timbers around dormer window,
Fit timber with new white UPVC 9mm capping reveal board,
fitted over at top of dormer.
capping board at front and side of dormer.
and removed all rubbish.
Great communication , were there punctually, neat and tidy workers, would definitely recommend them.
review stars review stars review stars review stars review stars   17th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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I had Alan and David come to check my roof and clear the gutters. Although very busy, they were able to fit the work in quite soon after I had made the original request. They are very punctual, undertook the work and took all materials away with them.

I have used this company a no. of times over the years for large and small jobs and have always been happy with their work and professionalism so would highly recommend.
review stars review stars review stars review stars review stars   7th May 2024
Value of Products/Services or Work Performed: £1 - £1000
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Gutters cleaned thoroughly of excessive moss, slime and dirt due to close proximity of large trees near the property. Have used W.H.Kay a number of times now for this type of roof and building work and found them to be punctual, reliable, trustworthy and very good to deal with. Additionally, no mess made and all residues removed from site.
review stars review stars review stars review stars review stars   1st December 2019
Value of Products/Services or Work Performed: £1001 - £5000
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W.H. Kay installed a bifold door and two patio doors at our property in September 2019. The work was structural and was carried out in accordance with plans from both the architect and structural engineer. From my experience with W.H. Kay on this job I cannot recommend them highly enough. I first spoke to Alan 4 months before work began. He came round, asessed the job, answered all my questions and then emailed me a quote. He gave me a date on which work would commence (which turned out 4 months later to be the very day upon which he arrived to start work). In that 4 month period we must have exchanged around 20 emails - Alan was always quick to respond with answers to queries/slight changes to plans etc. - most times I would receive a response on the same day. Alan and his brother arrived on the Monday morning to start work and were there for a week - all day, every day. As the job went on they would give me options as to how I wanted things done rather than just pick the one that was easiest - I wanted the threshold of the doors to be close to floor level rather than a step up which meant cutting into the concrete cill at the bottom of the house. They just said no problem, fired up the stihl saw and got on with it. The end product is stunning, solid as a rock - just a great job all round. Both Alan and David are friendly, approachable, hard working and best of all they seem to really care about the job they are doing. I've had experiences (like most people) with builders in the past ranging from ok to down right crooks - W.H. Kay are by far the best builders I've ever had the pleasure to deal with. If you need work done and are lucky enough that they have space in their schedule - hire these guys!
review stars review stars review stars review stars review stars   31st May 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Excellent quality of work, reliable and friendly to work with. Happy with everything done and would use again without hesitation
review stars review stars review stars review stars review stars   21st June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of cast iron downpipe. Very professional, left site clean and tidy. No hesitation about recommending them.
review stars review stars review stars review stars review stars   24th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Roof repairs and advice given regarding chimney and potential roof repairs. Very prompt response and quote from David. Practical advice given and very honest about what the firm could and could not manage in terms of the size of the job. Very satisfied with the the work carried out and would definitely highly recommend this family company.
review stars review stars review stars review stars review stars   22nd October 2023
Value of Products/Services or Work Performed: £1 - £1000
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I had a leaking roof which I needed to get fixed. WH Kay were able to find the problem and repair it within a few days.
I would recommend them for great communication, reliable service and a fair price. I will definitely be using them again in the future.

Review Image 1 for W.H.KAY Review Image 2 for W.H.KAY 
review stars review stars review stars review stars review stars   20th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Fixed a leaking roof.

This is the second we’ve used W.H Kay and cannot fault the workmanship. Would definitely recommend to anyone.

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