Trading Standards Trusted Trader
Trusted Trader is a local business partnership which aims to:
- increase consumer confidence
- promote good practice within local businesses
- help protect residents from doorstep crime.
Each Council backs and oversee the scheme, with the vetting process carried out by Trading Standards Officers. Trading Standards also ensure Traders adhere to the Code of Practice and will intervene in disputes when required.
Where applicable, Ombudsman Services can be used to allow impartial adjudication when a dispute arises between consumer and business and can be settled outside of court.
Trusted Directory Services (TDS) is responsible for this website and providing scheme management support, customer service and assistance to Trading Standards for the schemes that are hosted on trustedtrader.scot. Other Trusted Trader schemes are hosted locally on Council websites or by other third parties.
Follow the links below to learn more about your local scheme.