The Angus Trusted Trader scheme
Angus Trusted Trader is a Council backed initiative, with all members fully vetted by Trading Standards and the scheme is supported by Police Scotland. The Trusted Trader scheme replaced the Angus Reputable Traders Scheme (ARTS) which officially shut down on the 31 March 2020.
Victoria Hay, Angus Trading StandardsVictoria Hay, Trading Standards Team Leader from Angus Trading Standards, talks about the Trusted Trader scheme.
The Angus Council Trusted Trader scheme is a local business partnership which aims to:
- increase consumer confidence
- promote good practice within local businesses
- help prevent doorstep crime.
The elements of the Angus Trusted Trader schemeThe Angus Trusted Trader scheme is made up of Angus Council, Angus Trading Standards Service, Kent County Council Trading Standards ADR and Trusted Directory Services (TDS).
The Council back and oversee the scheme, with the vetting process carried out by Trading Standards Officers. Trading Standards also ensure Traders adhere to the Code of Practice and will intervene in disputes when required.
Kent County Council Trading Standards ADR allows impartial adjudication when a dispute arises between consumer and business and can be settled outside of court. TDS is responsible for scheme administration, customer service and website support.