In association with Angus Council
Trusted Trader

The Angus Trusted Trader scheme

Angus Trusted Trader is a Council backed initiative, with all members fully vetted by Trading Standards and the scheme is supported by Police Scotland. The scheme started in October 2019 and is replacing the current Angus Reputable Traders Scheme (ARTS) which has undergone a review process and will no longer run after 31 March 2020.

ARTS members have been invited to move over to the Angus Trusted Trader, and those that pass the more vigorous Trusted Trader vetting process, will be able to display previous reviews obtained whilst on the ARTS.

ARTS and Angus Trusted Trader will run in parallel until ARTS formally closes down in March 2020.

The Angus Council Trusted Trader scheme is a local business partnership which aims to:
  • increase consumer confidence
  • promote good practice within local businesses
  • help prevent doorstep crime.

The elements of the Angus Trusted Trader scheme

The Angus Trusted Trader scheme is made up of Angus Council, Angus Trading Standards Service, Kent County Council Trading Standards ADR and Trusted Directory Services (TDS).

The Council back and oversee the scheme, with the vetting process carried out by Trading Standards Officers. Trading Standards also ensure Traders adhere to the Code of Practice and will intervene in disputes when required.

Kent County Council Trading Standards ADR allows impartial adjudication when a dispute arises between consumer and business and can be settled outside of court. TDS is responsible for scheme administration, customer service and website support.