In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Contract Heating Limited

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 4.9 out of 5 based on 282 reviews and feedback.
Trusted Trader member since 2016.

Contract Heating Limited
2B Bankhead Crossway South, Sighthill
Edinburgh
EH11 4EX
0131 458 3377

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Business Information

Contract Heating have a proven track record that spans more than 20 years. In that time we have continued to provide landlords and tenants with a first class boiler repair and installation service.

We are Gas Safe Registered and our gas engineers are supported by a highly trained team of people based at our office in Edinburgh, the office staff ensure our customers jobs are managed and completed with the minimum of disruption to the customer.

We provide a range of services to landlords, property managers and private clients. The services we provide include:
PAT & Electrical Testing, Gas Safety Checks, Legionella Risk Assessment, Domestic Water System Periodic Inspection, Fire Alarm Maintenance, EICR, Fire Risk Assessment, Service Contracts, EPC's, boiler repair and installation, Gas Engineer Training, Landlord Gas Awareness Training.

Contract Heating are third party certified for each type of work we carry out. This ensures high standards as we are audited by each certification body - Gas Safe Register, NICEIC, BAFE and The Legionella Control Association. This means that you are in safe hands with us and can easily verify our competency.

When you call Contract Heating you can rest assured that you’re dealing with a company built on a solid reputation.

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Reviews and Feedback

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4.9 out of 5 based on 282 reviews.
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review stars review stars review stars review stars review stars   10th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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I called this Saturday morning for priority service as combi-boiler not working. Contract Heating responded immediately, diagnosed and repaired quickly at a very reasonable price. Problem was condensation in pipes near the ignition. I used their services for years when living in Edinburgh before. Their service was excellent and still is.
review stars review stars review stars review stars review stars   25th January 2024
Value of Products/Services or Work Performed: £1001 - £5000
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I've been using Contract Heating for over ten years. Every time we need a big job done in one of our properties, I always shop around, but always end up going back to them because I know I can trust them and they'll get the job done with the minimum of fuss. I phoned on the Tuesday to say the boiler in our rental flat was broken, Graham attended on the Wednesday and quickly identified the problem. Unfortunately it was more economical to replace than repair. A new one was fitted by Johnny on the Friday. This is just the level of service I have come to expect from Contract Heating; they're efficient, the team are professional and courteous, the office staff are knowledgeable, helpful and friendly, and I highly recommend them as a local business.
review stars review stars review stars review stars review stars   18th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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As a landlord, I contacted Contract Heating on a Tuesday because I needed to have some regulatory checks completed as quickly as possible. CH had the job done by the following Friday - three days later. I was impressed with their speed of response, whether by phone or email from the office. The phone was always answered and calls were followed up. The two engineers turned up within the time slot I was given and they completed the jobs efficiently, good chat too :)
I really liked the CH tracker which was sent to me by text. I could see where my job was in the list and where the engineer was on the map. Very reassuring and all in all great value for money. Would definitely recommend them and will use them again.

review stars review stars review stars review stars review stars   10th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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This is a great company! Efficient, on time, nice people to deal with...in fact, I can't fault anything about them.
review stars review stars review stars review stars review stars   13th December 2023
Value of Products/Services or Work Performed: £1001 - £5000
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We had a boiler fitted while our flat was rented and when we returned to live in the flat we had an issue with the app controlling the boiler. Christine and her team did a fantastic job and spent significant time to resolve our issue. The boiler and installation was good however the exemplary after sales service was over and above and really reflects very well on the company and their team. I would strongly recommend them and will certainly use them in the future.
review stars review stars review stars review stars review stars   8th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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As a family and as a business involved in property, we have used Contract Heating for many years.
My mum had a new boiler installed a few years ago but when it stopped working, the manufacturer couldn't have cared less, despite the fact that it was still under warranty.
She is 77 years of age and they wouldn't even give her a day for an engineer to attend.
I rang Contract Heating to explain the situation and they were kind enough to arrange a same-day visit. It was sorted within minutes.
Special thanks to Leanne, who went above and beyond to help, proving that no matter what size of job, a personal service is incredibly important to them.
My mum was delighted to take out a service contract with Contract Heating, just to never ever have to deal with some call centre in England fronted by an extremely sarcastic man.
Thank-you to Contract Heating for saving the day! I know my mum is now in such safe hands.
review stars review stars review stars review stars review stars   22nd August 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Contract heating have just replaced a 20+ year old boiler at my property.
The work was of a very high standard and completed in a very efficient and timely manner.
I would have no hesitation in recommending Contract heating.
review stars review stars review stars review stars review stars   14th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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I had the company arrange all five of my house letting certificates in one hit which was a Godsend for someone who is not always at the property. All completed in day and time agreed and certs provided. A call out for Patrick Hannigan who spent much time answering all the points from an extensive fire safety Cert document I was unsure of following the visit (which was most of them). Really great service and he gave some great follow up advice. Will use them again for sure!
review stars review stars review stars review stars review stars   1st June 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Contract Heating have serviced and repaired our boiler for a few years. This time our boiler developed a fault too expensive to repair. The company provided a highly detailed and competitive estimate to install a new remotely monitored Ariston combi-boiler.
The service engineers are professional and undertake their work with great care. The installation engineers, Ross and Lewis, did a fantastic job. They straightened the new pipework, replaced the flue, flushed the system and set up the new boiler.
Flushing the system appears to have improved the temperature of radiators and we look forward to a warmer home next winter. The Ariston boiler looks smart, is smaller than the old boiler and provides hot water more consistently.
review stars review stars review stars review stars review stars   6th March 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Installation of a new fuse box and associated electrical work.
Ryan did a brilliant job. Considering the difficulties that the job provided he thought up novel solutions and remained determined to complete the job. He is an asset to Contract Heating, I hope he continues to do well.
review stars review stars review stars review stars review stars   24th February 2023
Value of Products/Services or Work Performed: £1 - £1000
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Both Leanne who took my calls and organised appointments and Andrew McLeod who came out and did the work were excellent. I needed PAT and Fire risk tests for my Airbnb properties. I found them friendly, professional, helpful and timely and I would highly recommend this company to any other airbnb people and landlords.
review stars review stars review stars review stars review stars   22nd January 2023
Value of Products/Services or Work Performed: £1 - £1000
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I'm a tenant in a rented property and, as such, am unable to comment on the cost of work carried out (but there's no 'not applicable' in the rating scale for that). In terms of customer service, my comment relates to the consideration that Contract Heating's team still take in terms of precaution against spreading Covid-19. As an immuno-compromised person who remains in near-total isolation during the ongoing pandemic, it's a grave concern that few others still appreciate that protections are even necessary, let alone be prepared to implement them.

If you're in the Edinburgh area in similar circumstances, in my experience staff are receptive to concerns about contractors wearing masks when they enter a property; I'd mentioned in advance that this would be necessary, expecting the incredulity or dismissal that's become common, only to receive assurance that at least one of their employees still takes their own PPE to every assignment. Ask for Kenny, who was also considerate and proficient in every other aspect of the work carried out. Thanks once again,

review stars review stars review stars review stars review stars   26th December 2022
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service from contract heating as usual. Not only did they fix our central heating quickly and efficiently over Christmas they also went out to help my elderly mother whose central heating stopped working on Christmas Eve. From the engineers to the staff in the office, everyone was so efficient, helpful and understanding. Thank you so much
review stars review stars review stars review stars review stars   21st October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service I have been a customer of Contract Heating for a number of years and they undertake an annual service on my behalf All the Engineers attending have always been very courteous, knowledgeable and thoroughly professional They offer first class advice if any problems are identified and I would recommend Contract Heating without any question.
review stars review stars review stars review stars review stars   12th September 2022
Value of Products/Services or Work Performed: £1 - £1000
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The engineer that came out to fix the boiler leaks was amazing. Eric was professional and friendly, and arrived nice and early. He had things sorted really quickly. Highly recommend this really nice guy from Contract Heating. Many thanks.
review stars review stars review stars review stars review stars   8th July 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Installation of new boiler by Rob Hamilton. Installation was carried out efficiently and on time as arranged. Rob and his colleagues were courteous and left the area in a clean tidy manner. I would certainly have no hesitating in recommend them.

Brian donaldson
review stars review stars review stars review stars review stars   27th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic work by Contract Heating once more.

Whenever an issue arises they have always been top drawer in terms of both quality workmanship, professionalism, speed and accuracy.

I have been using this company for the last 17 years and no one else compares.

Consistently they are excellent. Work is always of the highest standard and they know the technical issues so well.

Genuinely and in the words of Tina Turner, simply the best.

A brilliant company full of experience, expertise and knowledge and who always do their best to resolve matters. That's why I always go back to them. They have the ability to get things right- first time, on time, every time.

Thank you once again to the team at Contract Heating.
review stars review stars review stars review stars review stars   12th May 2022
Value of Products/Services or Work Performed: £1001 - £5000
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We have had a new boiler installed, plus extensive pipework replacement. This work was finished today, the whole job taking 3days as we had been advised initially.
The engineer, Rob Hamilton was unfailingly friendly, courteous, always letting us know what he hoped to be doing on a particular day and extremely hard working. An apprentice, Dean was assisting Rob today and he too was very polite and respectful.
We are delighted with the new boiler and will definitely be more than happy to recommend Contract Heating.
Thank you
review stars review stars review stars review stars review stars   28th March 2022
Value of Products/Services or Work Performed: £1001 - £5000
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I had a new Ariston Net boiler installed by Rob and Lewis today.
Fantastic service by both these young men. Very professional and courteous. Left the area tidy and worked very hard. Thank you very much.
review stars review stars review stars review stars review stars   17th February 2022
Value of Products/Services or Work Performed: £1001 - £5000
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Installation of new boiler .I highly recommend Contract Heating . They responded to my initial enquiry ,inspected ,quoted and installed the new boiler within a week! They initially installed my Ariston boiler in 2006 and have been efficiently servicing it annually since then.
Two efficient professional courteous young men spent the day here ensuring everything in order and patiently explained it to me.( I am 81, and most of technology beyond my capacity)… I am extremely grateful.
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