Contract Heating Ltd
4.9 out of 5 based on
271 reviews and feedback
Trusted Trader since 2016
Contract Heating Ltd
2B Bankhead Crossway South, Sighthill
Edinburgh
EH11 4EX
2B Bankhead Crossway South, Sighthill
EH11 4EX
0131 458 3377
Trader Categories and Services
Gas Appliance Installation & Maintenance, Electrical Contractors, Electrical Inspection & Testing, Portable Appliance Testing, Power Flushing, Central Heating Repairs, Heating Engineers, Gas Engineers, Gas Installers, Fire Alarm Domestic Maintenance, Legionella Risk Assessment, Domestic Water System Periodic Inspection, Central Heating, Electrical Maintenance, Fire Risk Assessment, Electricians, Boiler Cleaning, Boiler Installation, Boiler Repairs, Boiler ServicingTrade Associations
Images and Photographs
Select any image to see a larger version.
Business Information
Contract Heating have a proven track record that spans more than 20 years. In that time we have continued to provide landlords and tenants with a first class boiler repair and installation service.
We are Gas Safe Registered and our gas engineers are supported by a highly trained team of people based at our office in Edinburgh, the office staff ensure our customers jobs are managed and completed with the minimum of disruption to the customer.
We provide a range of services to landlords, property managers and private clients. The services we provide include:
PAT & Electrical Testing, Gas Safety Checks, Legionella Risk Assessment, Domestic Water System Periodic Inspection, Fire Alarm Maintenance, EICR, Fire Risk Assessment, Service Contracts, EPC's, boiler repair and installation, Gas Engineer Training, Landlord Gas Awareness Training.
Contract Heating are third party certified for each type of work we carry out. This ensures high standards as we are audited by each certification body - Gas Safe Register, NICEIC, BAFE and The Legionella Control Association. This means that you are in safe hands with us and can easily verify our competency.
When you call Contract Heating you can rest assured that you’re dealing with a company built on a solid reputation.
We are Gas Safe Registered and our gas engineers are supported by a highly trained team of people based at our office in Edinburgh, the office staff ensure our customers jobs are managed and completed with the minimum of disruption to the customer.
We provide a range of services to landlords, property managers and private clients. The services we provide include:
PAT & Electrical Testing, Gas Safety Checks, Legionella Risk Assessment, Domestic Water System Periodic Inspection, Fire Alarm Maintenance, EICR, Fire Risk Assessment, Service Contracts, EPC's, boiler repair and installation, Gas Engineer Training, Landlord Gas Awareness Training.
Contract Heating are third party certified for each type of work we carry out. This ensures high standards as we are audited by each certification body - Gas Safe Register, NICEIC, BAFE and The Legionella Control Association. This means that you are in safe hands with us and can easily verify our competency.
When you call Contract Heating you can rest assured that you’re dealing with a company built on a solid reputation.
Trader Map Location
Reviews and Feedback
4.9 out of 5 based on
271 reviews.
Order by:
22nd January 2023Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I'm a tenant in a rented property and, as such, am unable to comment on the cost of work carried out (but there's no 'not applicable' in the rating scale for that). In terms of customer service, my comment relates to the consideration that Contract Heating's team still take in terms of precaution against spreading Covid-19. As an immuno-compromised person who remains in near-total isolation during the ongoing pandemic, it's a grave concern that few others still appreciate that protections are even necessary, let alone be prepared to implement them.
If you're in the Edinburgh area in similar circumstances, in my experience staff are receptive to concerns about contractors wearing masks when they enter a property; I'd mentioned in advance that this would be necessary, expecting the incredulity or dismissal that's become common, only to receive assurance that at least one of their employees still takes their own PPE to every assignment. Ask for Kenny, who was also considerate and proficient in every other aspect of the work carried out. Thanks once again,
If you're in the Edinburgh area in similar circumstances, in my experience staff are receptive to concerns about contractors wearing masks when they enter a property; I'd mentioned in advance that this would be necessary, expecting the incredulity or dismissal that's become common, only to receive assurance that at least one of their employees still takes their own PPE to every assignment. Ask for Kenny, who was also considerate and proficient in every other aspect of the work carried out. Thanks once again,
26th December 2022Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Excellent service from contract heating as usual. Not only did they fix our central heating quickly and efficiently over Christmas they also went out to help my elderly mother whose central heating stopped working on Christmas Eve. From the engineers to the staff in the office, everyone was so efficient, helpful and understanding. Thank you so much
Ruth
21st October 2022Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Boiler service I have been a customer of Contract Heating for a number of years and they undertake an annual service on my behalf All the Engineers attending have always been very courteous, knowledgeable and thoroughly professional They offer first class advice if any problems are identified and I would recommend Contract Heating without any question.
Richard Ramsay
12th September 2022Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
The engineer that came out to fix the boiler leaks was amazing. Eric was professional and friendly, and arrived nice and early. He had things sorted really quickly. Highly recommend this really nice guy from Contract Heating. Many thanks.
Alison Cairns
8th July 2022Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Installation of new boiler by Rob Hamilton. Installation was carried out efficiently and on time as arranged. Rob and his colleagues were courteous and left the area in a clean tidy manner. I would certainly have no hesitating in recommend them.
Brian donaldson
Brian donaldson
Brian Edward Donaldson
27th May 2022Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Fantastic work by Contract Heating once more.
Whenever an issue arises they have always been top drawer in terms of both quality workmanship, professionalism, speed and accuracy.
I have been using this company for the last 17 years and no one else compares.
Consistently they are excellent. Work is always of the highest standard and they know the technical issues so well.
Genuinely and in the words of Tina Turner, simply the best.
A brilliant company full of experience, expertise and knowledge and who always do their best to resolve matters. That's why I always go back to them. They have the ability to get things right- first time, on time, every time.
Thank you once again to the team at Contract Heating.
Whenever an issue arises they have always been top drawer in terms of both quality workmanship, professionalism, speed and accuracy.
I have been using this company for the last 17 years and no one else compares.
Consistently they are excellent. Work is always of the highest standard and they know the technical issues so well.
Genuinely and in the words of Tina Turner, simply the best.
A brilliant company full of experience, expertise and knowledge and who always do their best to resolve matters. That's why I always go back to them. They have the ability to get things right- first time, on time, every time.
Thank you once again to the team at Contract Heating.
Steven W
12th May 2022Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
We have had a new boiler installed, plus extensive pipework replacement. This work was finished today, the whole job taking 3days as we had been advised initially.
The engineer, Rob Hamilton was unfailingly friendly, courteous, always letting us know what he hoped to be doing on a particular day and extremely hard working. An apprentice, Dean was assisting Rob today and he too was very polite and respectful.
We are delighted with the new boiler and will definitely be more than happy to recommend Contract Heating.
Thank you
The engineer, Rob Hamilton was unfailingly friendly, courteous, always letting us know what he hoped to be doing on a particular day and extremely hard working. An apprentice, Dean was assisting Rob today and he too was very polite and respectful.
We are delighted with the new boiler and will definitely be more than happy to recommend Contract Heating.
Thank you
Gill Barber
28th March 2022Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I had a new Ariston Net boiler installed by Rob and Lewis today.
Fantastic service by both these young men. Very professional and courteous. Left the area tidy and worked very hard. Thank you very much.
Fantastic service by both these young men. Very professional and courteous. Left the area tidy and worked very hard. Thank you very much.
D.Kearney
17th February 2022Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Installation of new boiler .I highly recommend Contract Heating . They responded to my initial enquiry ,inspected ,quoted and installed the new boiler within a week! They initially installed my Ariston boiler in 2006 and have been efficiently servicing it annually since then.
Two efficient professional courteous young men spent the day here ensuring everything in order and patiently explained it to me.( I am 81, and most of technology beyond my capacity)… I am extremely grateful.
Two efficient professional courteous young men spent the day here ensuring everything in order and patiently explained it to me.( I am 81, and most of technology beyond my capacity)… I am extremely grateful.
MargaretAnn Fraser
31st January 2022Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
My boiler system was flushed to remove iron solid sludge and an magnetic filter was fitted in line with the boiler water system. Rob Hamilton and Dean provided a friendly, efficient and very professional service. The quality of the finished water was very clear and the the clarity should be maintained by the insertion of rust inhibitor and cleaning of the filter during the annual service. This was an impressive service from my point of view.
Neil Donaldson
22nd January 2022Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Rob Hamilton and Allan Reid did an amazing job today. They worked almost twelve hours to ensure we had a working boiler - on a Saturday. Despite unexpected additional challenges (dead birds in the flue) they remained super friendly and took time to explain the new boiler to us.
The cleaned up well after themselves.
We can highly recommend them!
The cleaned up well after themselves.
We can highly recommend them!
18th January 2022Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I had booked an annual boiler service. Graham Pryde, the engineer, arrived and I asked him to check if we had a gas leak as I had noticed a strange smell. He went above and beyond to ensure that our gas was not cut off overnight. He found the leak and resolved the issue and then still went on to service the boiler which definitely made him late finishing for the day.
We also received a call from the office reassuring us that the issue would be resolved.
An excellent service and a professional, friendly engineer…. Thank you
We also received a call from the office reassuring us that the issue would be resolved.
An excellent service and a professional, friendly engineer…. Thank you
Sarah
17th January 2022Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
We are a nursery group in South west edinburgh. We had central heating work carried out by Contract Heating. Alan Reid and and Rob Hamilton absolutely went the extra mile to get this job complete in order that we could continue to remain open and able to provide childcare. This was achieved working long shifts and ensuring the premises was put back to normal - could not fault their commitment and efforts - many thanks to both of them and joiner Craig contracting for them - greatly appreciated.
4th January 2022Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Rob Hamilton and his team fitted our new Ariston Boiler on 22/12. This was carried out in one day instead of two as it had been booked in for the 29/12 & 30/12 and we were very surprised when they turned up a week early. Rob stayed late to complete the installation to inconvenience us as little as possible. We are very happy with the work carried out. The new boiler works really well and Rob & his team were courteous and observed covid regulations.
Gloria Williamson
27th December 2021Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
We recently had a problem with our boiler, and faced the holiday season with the prospect of a cold home and no hot water. We found the service provided by Contract Heating to be excellent. The engineer carried out the work promptly, within a couple of hours of our call. He was efficient and helpful. The office staff and technicians are helpful and friendly, we cannot recommend them highly enough.
24th December 2021Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
A terminally ill boiler the week before Christmas. I phoned Tuesday, the engineer called the next day - efficient and friendly. fault diagnosed, part ordered - called when later that day to say part arrived - full quote given - the next day, Thursday, part fitted, all fixed by 10:30am.
Very good service, fast, efficient and extremely helpful. Hot water and a warm house for Christmas.
The best part was that the labour cost was so reasonable - only £120 for short notice emergency, and the subsequent repair.
I cannot recommend more highly - and, unlike British Gas - not tut-tutting and attempts to upsell etc.
Very good service, fast, efficient and extremely helpful. Hot water and a warm house for Christmas.
The best part was that the labour cost was so reasonable - only £120 for short notice emergency, and the subsequent repair.
I cannot recommend more highly - and, unlike British Gas - not tut-tutting and attempts to upsell etc.
Michael John Henderson
23rd December 2021Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Replacement of boiler and underfloor gas pipes. Years of old boiler being serviced. All staff very helpful, giving good support and advice. Working to COVID guidelines and cleaning up after work completed. Would recommend and will continue to use their services
.
.
Catherine Murray
14th December 2021Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Called out to investigate combi-boiler which was cutting out. Excellent response in the early afternoon of the day we called. The engineer solved the problem. We have used the company for our annual central heating servicing since moving in to the flat 3 years ago, as recommended by the previous owner. The service is always excellent and the prices are reasonable.
2nd December 2021Value of Products/Services or Work Performed: £1 - £1000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
I have used Contract Heating for ten years for gas appliance checks including central heating. The team have always been efficient, professional and responsive, and I highly recommend them.
16th November 2021Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Value for money
Customer service or reliability
Quality of service or product
Likelihood to use again or recommendOverall Rating
Review Comments
Old boiler removed and new boiler installed by Rob and Dean with no fuss or bother and no mess. Time estimated was time taken to complete job.
Kenneth JM Wilson