In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

Celsius Plumbing and Heating

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 4.9 out of 5 based on 1648 reviews and feedback.
Trusted Trader member since 2019.

Celsius Plumbing and Heating
6 Waterloo Place
Edinburgh
EH1 3EG
0131 258 0848
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Images and Photographs

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Business Information

⭐⭐⭐⭐⭐ 1600 + Reviews on Edinburgh Trusted Trader and we could not be prouder of our team. Thank you to all our amazing customers who took the time to leave both positive and constructive feedback.⭐⭐⭐⭐⭐

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Service Centre and Registered Address:

2D West Telferton,
Telferton Industrial Estate
Edinburgh
EH7 6UL

City Centre Office:

6 Waterloo Place
Edinburgh
EH1 3EG

At Celsius Plumbers, we are all things boilers, central heating and plumbing and cover Edinburgh, East Lothian and Midlothian.

We specialise in central heating boiler repairs and servicing, boiler replacements and installations as well as general plumbing ranging from tap repairs, toilet repairs through to radiator replacements, central heating chemical flushing and blocked drains.

We are open 7 days a week 8am - 8pm and operate an emergency plumber service.

We are proud of our excellent customer ratings for boiler repairs and new boiler installations on the Edinburgh Council Trusted Trader scheme

Trader Map Location

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Videos

Our Customer Journey Video - Why we do things differently
We are all things Plumbing, Boilers and Central Heating.
As part of our commitment to our customers, we operate 6 days a week, with our primary aim to provide the best customer experience.

Reviews and Feedback

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4.9 out of 5 based on 1648 reviews.
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review stars review stars review stars review stars review stars   10th December 2025
Value of Products/Services or Work Performed: £1 - £1000
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Got our boiler serviced by Blair and he was excellent, great service and very friendly.
review stars review stars review stars review stars review stars   10th December 2025
Value of Products/Services or Work Performed: £1 - £1000
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Awesome from start to finish !
review stars review stars review stars review stars review stars   9th December 2025
Value of Products/Services or Work Performed: £1001 - £5000
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Major cast iron drain repairs,
Lead water pipe replacement,
Engineers were friendly, caring, professional with respectful attitude.
Decent company; highly recommended.

Review Image 1 for Celsius Plumbing and Heating by Chris Wedderburn 
review stars review stars review stars review stars review stars   7th December 2025
Value of Products/Services or Work Performed: £1001 - £5000
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I had hot water cylinder replaced . Blair did a fantastic job, he removed and replaced with a new one. It's been a couple of months now and its working fine. No more shortage of hot water. Thank you Celsius plumbing and heating.

Kudos to Blair.

Coco
review stars review stars review stars review stars review stars   4th December 2025
Value of Products/Services or Work Performed: £1 - £1000
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Efficient and timely boiler service!
review stars review stars review stars review stars review stars   4th December 2025
Value of Products/Services or Work Performed: £1 - £1000
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I am so happy with Celsius Plumbing and Heating . Someone is always available to answer queries and the guys today went above and beyond in getting the job done. Will definitely be using again and recommending you to everyone.

Thank you
review stars review stars review stars review stars review stars   2nd December 2025
Value of Products/Services or Work Performed: £1 - £1000
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Great service ! 10/10.

review stars review stars review stars review stars review stars   2nd December 2025
Value of Products/Services or Work Performed: £1 - £1000
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Connor and Blair were professional and respectful. They were helpful answering my questions and left my house clean and tidy.
review stars review stars review stars review stars review stars   2nd December 2025
Value of Products/Services or Work Performed: £1 - £1000
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The engineer was lovely. Very helpful and kind. So grateful really nice guy. I'd been worrying about the problem and he put my mind at ease thank you
review stars review stars review stars review stars review stars   28th November 2025
Value of Products/Services or Work Performed: £1 - £1000
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Boiler needed a new fan as old one was making a noise. The job was done by Connor and what a lovely polite young man. Great service everytime. Fantastic company.
review stars review stars review stars review stars review stars   26th November 2025
Value of Products/Services or Work Performed: £1 - £1000
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Efficient on time. Explained new device.

review stars review stars review stars review stars review stars   24th November 2025
Value of Products/Services or Work Performed: £1001 - £5000
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Thanks to Aaron for being so helpful
review stars review stars review stars review stars review stars   24th November 2025
Value of Products/Services or Work Performed: £1 - £1000
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Arrived on time, identified the problem quickly and sorted it out with minimum fuss. I love being able to communicate with Celsius by text and have always found them to provide an excellent service
review stars review stars review stars review stars review stars   23rd November 2025
Value of Products/Services or Work Performed: £1 - £1000
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Blair from Celcius Plumbing and Heating fixed our broken boiler. During his initial visit he identified the fault and talked us through the repair options. He returned to replace the fan unit when the replacement part had been delivered. He was friendly and professional, repairing the fault quickly with minimal disruption.
review stars review stars review stars review stars review stars   21st November 2025
Value of Products/Services or Work Performed: £1 - £1000
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4.75*

review stars review stars review stars review stars review stars   18th November 2025
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service.
Reliable, courteous, punctual

review stars review stars review stars review stars review stars   18th November 2025
Value of Products/Services or Work Performed: £1 - £1000
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Work done well by friendly, efficient staff.

review stars review stars review stars review stars   18th November 2025
Value of Products/Services or Work Performed: £1 - £1000
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I chose Celsius following the Trusted Trader reviews and the replacement of a shower pump has been fine. They responded promptly to provide a quote by WhatApp and on the day the plumber came at the start of the 4 hour slot allocated. So while the (straightforward) plumbing was perfectly satisfactory there were aspects of the customer service which I was rather less happy about, and seemed disappointing from a Trusted Trader ie:
- it is difficult to assess value for money because Celsius refused to give a breakdown between cost of the part and the labour of fitting and there seemed to be unwillingness that I should know their labour charge.
- they insisted that the entire cost including VAT was paid in advance before fixing a date to undertake the work. My offer to pay a deposit was declined and payment was required on the basis of an informal WhatsApp message without a customer or job number, or numbered VAT invoice with recorded tax point. A VAT receipt was produced some time later, after prompting.

Moderator Response
BUSINESS RESPONSE: We’re proud to be Scotland’s most reviewed Trusted Trader, with over 1,600 reviews and a 4.9 star average. Most of our customers, well over a 1000 of them, have used the same simple upfront pricing approach mentioned here and rated their experience extremely highly.

We work a little differently from how most more traditional trades operate. Itemised quotes and changing hourly estimates often lead to delays or uncertainty for customers, so we’ve moved away from that.

Our fixed, all-inclusive pricing means the full cost, parts, labour and VAT, is clear before anything is booked. No surprises and no hidden extras.
This way of working lets our whole team focus on what matters: turning up when we say we will, doing the job properly, keeping customers updated and standing behind our work with a 12 month guarantee. This has been a process we have worked on over nearly 19 years in business.

We appreciate that everyone has different expectations based on past experiences and we understand that. Our aim is simply to offer a modern, reliable and straightforward service that reflects how people expect things to work in 2025.

Thanks again for taking the time to share your comments.
review stars review stars review stars review stars review stars   14th November 2025
Value of Products/Services or Work Performed: £1 - £1000
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Connor did a great job.

review stars review stars review stars review stars review stars   13th November 2025
Value of Products/Services or Work Performed: £1 - £1000
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Connor and Blair fitted new Toilet. Very efficient and pleasant guys.
Would use Celsius again.
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