Celsius Plumbing and Heating

Was needing my elderly dad’s gas fire serviced and after a quick check of this company online, decided to go ahead with it.
Service engineer kept me informed about the time slot and carried out the service of what is a very old wall mounted gas fire.
Would certainly recommend and use for any gas fire/boiler service I require in future.

Fantastic service. The face time consultation makes the whole process very easy. Engineers were great too

Trustworthy and efficient. Blair was great, he explained everything and got the job done - I would recommend to anyone.

New shower fitted. The temperature was erratic and water pressure low.

We asked for an engineer to come back. They sent the same engineer. He said that there was nothing wrong with the temperature, that we were using the shower wrongly. He also said that there was nothing he could do about the water pressure.

We then asked the company to send someone else. They said no- in a text message! They said the water pressure was as good as it will be. Which didn't make sense with a like for like wattage with our previous shower of 8.5kw. No phone call reply. I couldn't speak to anyone in management. Just texts in return to my calls.

They sent an apprentice and he saw straight away that the shower had been fitted incorrectly. The shower dial was upsidedown. He fixed the problem.

The engineer not only fitted the shower incorrectly but took the instructions to the new shower away. On his return he didn't notice the problem which the apprentice noticed in two seconds.

Bad service. Bad communication. Bad management. The most frustrating part was having to get my father and husband to talk to the company after feeling very frustrated and unheard. Also it is this company's policy to pay before the work is carried out! I am now waiting on a partial refund. I have also spent two afternoons waiting in for the company to come. All in all a bad experience.

Connor. Very efficient, knowledgeable and respectful. Immediately identified the problem, sorted it out and checked it.
First Class Service Thank You.

Boiler Maintenance but have used the company on other occasions and find it excellent.

Boiler service.
Engineer arrived exactly on time and carried out boiler service and checked all radiators were in working order. Very happy with service and engineer was polite and professional throughout visit.

Excellent as always

Annual boiler service. Well organised and efficient.

Prompt, friendly service. Competitive prices.

Annual Boiler service . Connor was efficient polite and helpful.

I was on a call, let Jamie in, pointed him in the right direction. He was done in no time and left a note before leaving. Very good service

Fantastic service as always.

Very fast response to a water leak. Aaron was polite worked quickly to repair the problem and left everything clean and tidy.

Great work in fixing boiler so I now have heating and hot water again

As always Celsius can be trusted to provide a very worthwhile service. I have used them for years and never an issue.

Thanks for your quick service.
Both Jamie and Connor were on time (if not sooner), very helpful, friendly and efficient.
Good communication all round so we knew what was happening and why.
Will certainly recommend you and feel reassured for any future emergencies etc.
Many thanks again and hope we don't see you again for a while!!
Michael and Rachel

I had my boiler serviced. It was very thorough and the plumber came back a couple of days later to replace a part. Good communication throughout.

Excellent

I had a boiler service. The appointment was made for next day. The engineer arrived promptly, was pleasant and courteous and all work carried out professionally. Very helpful in answering questions. I would definitely use this company again.