In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 429 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 429 reviews.
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review stars review stars review stars review stars review stars   13th March 2019
Value of Products/Services or Work Performed: £70
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Dishwasher drainage pump was blocked. Rang at 9 am. Came round an hour and a half after contact and job was done an hour later. Great service. Recommended.
review stars review stars review stars review stars review stars   26th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Element in my oven fixed without any hassle. Great service and would definitely use them again should the need arise.
review stars review stars review stars review stars review stars   28th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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A quick reply to a call out to check a washing machine just before Christmas. A great service ! Highly recommended.

review stars review stars review stars review stars review stars   14th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Billy from BR Domestic fixed our washing machine. I called on the Sunday and he was out the following day. Very good value for money and extremely trust worthy. He was unobtrusive and got the job done extremely fast.
I have now recommended Billy to friends and family, one of which used him to repair their oven fan.
Highly recommended Billy.

review stars review stars review stars review stars review stars   2nd October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Billy came when he said he would, quickly ordered the part required and returned to fix our washing machine in a friendly and informative manner. Will definitely use him again.
review stars review stars review stars review stars review stars   27th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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Called last night and arrived this afternoon to fix our oven. It needed a new element and a small electrical repair, which was all fixed within half an hour. He was very polite and tidy. Would definitely recommend.
review stars review stars review stars review stars review stars   6th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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The engineer quickly fixed our dishwasher on the day of contacting the company. Luckily no parts were needed and the issue was identified and put right on the spot. The engineer was helpful and clearly had a wealth of experience to fall back on. I would highly recommend this company to friends and family.
review stars review stars review stars review stars review stars   3rd August 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had an issue where a Bosch washing machine was not starting. Billy identified the problem as a child lock mistakenly engaged and was able to rectify it simply by talking us through steps on the phone. An excellent service.
review stars review stars review stars review stars review stars   14th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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First class customer service. From initial enquiry call, visit was arranged and arrived promptly with job carried out to my satisfaction, for excellent value for money and quality of work excellent. I have already used BR Domestic Appliances for a further repair and recommended to various friends and colleagues.
review stars review stars review stars review stars review stars   25th August 2020
Value of Products/Services or Work Performed: £1 - £1000
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Having accidentally dropped washing up liquid in Neff dishwasher I received the dreaded E15 code. Found BR on Trusted Trader and rang Billy on a weekend and he came as promised 2 days later. Billy is a pro and a fantastic engineer. He stripped the machine and then spent a long time clearing all the soap from it and I’m pleased to say it is working now.
I would use Billy again and have recommended him to friends.
Patient, polite, professional.
Many thanks.
review stars review stars review stars review stars review stars   14th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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I had a problem with my integrated washing machine Billy was reconnected to me by a friend I could not be happier Billy arrived a couple hours after my phone call fixed the problem charge a reasonable and affordable price and had no more problems with my washing machine I’d definitely use Billy again and would hundred percent recommend to anyone, reliable fast service professional and affordable great service.
review stars review stars review stars review stars review stars   11th September 2018
Value of Products/Services or Work Performed: £85
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I highly recommend Billy, I called him about a problem with my tumble drier, he came out the very next day, took my machine away to investigate the problem which he was able to fix thankfully and he delivered the drier back the next morning! I would not hesitate to use him again should I need to.

review stars review stars review stars review stars review stars   28th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Dishwasher working in next to no time. Very nice man, would thoroughly recommend.
review stars review stars review stars review stars review stars   23rd September 2022
Value of Products/Services or Work Performed: £1 - £1000
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The door on the Beko washing machine wouldn’t open after it’s cycle , wet clothes were in for 3 days as it was over the weekend & the soonest l could contact an engineer was 9am last Tuesday. I looked at Trusted Trader & as impressed by Billy’s reviews, called him & he said he would try & come round that day. I was amazed to have such an instant response & although he didn’t have the part on him , he ordered one & returned the following evening to fit it. I would certainly recommend him to anyone & good to know that he can repair most domestic items as things do break down!
review stars review stars review stars review stars review stars   12th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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Billy came out at sorted our dishwasher after another contractor who installed the machine failed to return calls. Very approachable and offered to try and fit in an appointment as early as possible. Sorted the problem in few hours and explained all payment terms up front - highly recommend Billy !

review stars review stars review stars review stars review stars   15th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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I came across Billy after searching online for someone doing tumble drier repairs. He was quick to reply, quick to attend and fixed the problem immediately. He has since been back to fix my washing machine and cooker and I would not hesitate to use him again and to recommend him to others.
review stars review stars review stars review stars review stars   6th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Problem with integrated dishwasher resolved.
Responded promptly and came at time arranged.
Appropriate COVID precautions taken.
Would certainly use again.

review stars review stars review stars review stars review stars   21st February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Having a new oven supplied and fitted , Billy was excellent took time to take me through the workings of new oven ,if I had any problems ,just phone him and he would pop in and sort them out .Would recommend this company .
review stars review stars review stars review stars review stars   16th September 2020
Value of Products/Services or Work Performed: £1 - £1000
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My fan oven wasn’t working so I phoned Billy of BR Domestic Appliance to arrange an appointment. He told me the cost of the call out charge and the faulty item upfront which I felt was a good fair price. He appeared within 30 mins and had the job completed very efficiently.
Would definitely recommend and use again.
review stars review stars review stars review stars review stars   21st February 2019
Value of Products/Services or Work Performed: £1 - £1000
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I contacted this company based on Trusted Trader reviews, as I had a problem with my washing machine which wouldn't empty, and they were all spot on.
I emailed for a quote and Billy Rutherford got back to me that evening asking me to phone the following morning with more details. He informed me clearly of his charges and I couldn't believe that he came out the same afternoon and fixed it.
It turned out not to be the pump but just clogged up so it was just the call out charge. While here he set straight to work and was friendly and polite and had the job done in no time. Would definitely use him again and recommend to others.
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