In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 429 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 429 reviews.
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review stars review stars review stars review stars review stars   17th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Excellent prompt service. Will definitely recommend to friends and I will use this company again.
review stars review stars review stars review stars review stars   5th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service. Came when he said he would; friendly, knowledgeable, very obliging and helpful and did a good job at a fair price. Would not hesitate to use again for any domestic appliance repair job.
review stars review stars review stars review stars review stars   6th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Billy of BR Domestic Appliances. We discussed on the phone the problem I was having with my washing machine. Billy advised that the most likely problem was to do with the drum bearings. He said that due to the age of the machine (10years) it would not be cost effective to replace these. Also that it would be unlikely he would be able to source replacement ones for my model of machine due to its age. I really appreciated his advice and that he also saved me £35 call out charge. I will certainly recommend and use BR in the future.
review stars review stars review stars review stars review stars   28th March 2018
Value of Products/Services or Work Performed: £1 - £1000
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Arrived when he said he would. Prompt service efficient and friendly. Good job done. Very reasonably priced. Would definitely use again.

review stars review stars review stars review stars review stars   8th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Would highly recommend Billy. Very reliable and arrived when he said he would. He was very happy to arrange a time most suitable to me to install a new oven and hob (which he sourced for me). Even although I live in East Lothian he was happy to carry out the work in the evening. Delighted with my new appliances and his workmanship. Already have Billy booked for another job.
review stars review stars review stars review stars review stars   15th February 2023
Value of Products/Services or Work Performed: £1 - £1000
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Our washing machine was repaired by Billy.
He responded to an initial text immediately. He came to do the job when arranged and completed the repair expertly.
He is professional, reliable and efficient. I would not hesitate to recommend him to anyone and I have done so in the past. Everyone who has had him to do work speaks very highly of him.

review stars review stars review stars review stars review stars   14th August 2023
Value of Products/Services or Work Performed: £1 - £1000
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I attempted to reverse the door on my tall freezer but failed miserably. Billy came to the rescue and saved the day.

Delighted with his workmanship. Lovely man and would highly recommend. Thanks again Billy.
review stars review stars review stars review stars review stars   7th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Billy returned my call and repaired my fan oven all within 24 hours!
Great service really nice guy!
review stars review stars review stars review stars review stars   29th March 2018
Value of Products/Services or Work Performed: £70
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Great service and value for money, experience shows, problem solved and would definitely recommend this company to anyone.
review stars review stars review stars review stars review stars   17th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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The engineer visited quickly and our washing machine was repaired efficiently and without any fuss. Would highly recommend.

review stars review stars review stars review stars review stars   18th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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I was very happy with the repair to my washing machine. The repair was carried out quickly, efficiently and within 24 hours of being requested.
review stars review stars review stars review stars review stars   11th June 2023
Value of Products/Services or Work Performed: £1 - £1000
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Came the next day, reliable and fixed the issue quickly. Have used before and would again.
review stars review stars review stars review stars review stars   29th August 2025
Value of Products/Services or Work Performed: £1 - £1000
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Billy has repaired vacuum cleaners and a washing machine for us.
He responds extremely quickly, problem solves and acts accordingly with no fuss, clear communication and very fair costs.
Cannot recommend highly enough!

review stars review stars review stars review stars review stars   14th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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The element in our oven burnt out and needed replacing. An appointment was booked for the next day. The work was done quickly and seems to be to a good standard.

I would definitely call him again.

review stars review stars review stars review stars review stars   6th December 2018
Value of Products/Services or Work Performed: £80
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Excellent service.
Dual fuel cooker now working
Came when he said he would; friendly, knowledgeable, very obliging and helpful. Would not hesitate to use again for any domestic appliance repair job.
Have already recommended.
review stars review stars review stars review stars review stars   20th April 2020
Value of Products/Services or Work Performed: £1 - £1000
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Mr Rutherford came out later the same day as I called to fix our broken oven (even during the pandemic) He very quickly identified and fixed the problem.
Also, he observed social distancing & wore a mask & gloves - which was very much appreciated.
If we ever need any work done again, we’ll definitely be contacting him.

review stars review stars review stars review stars review stars   4th December 2020
Value of Products/Services or Work Performed: £1 - £1000
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Contacted Billy yesterday 3rd December & advised he would pop over 4th p.m. Arrived as advised, fixed washing machine. Excellent service and highly recommend.

review stars review stars review stars review stars review stars   5th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Fixed a fault with the washing machine. Responded to query very quickly and provided friendly, helpful service. Would recommend.
review stars review stars review stars review stars review stars   29th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic Service! He came out on a Sunday, the day after I phoned, and two days before Christmas. Successfully repaired the machine. A very nice man as well.
review stars review stars review stars review stars review stars   13th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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I phoned Billy yesterday to see if he could have a look at the latch in my washing machine. He came round today to fix it, and was very reasonably priced. I would not hestitate to recommend Billy, and use him again should I need any other repairs. Thank you!
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