In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 429 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 429 reviews.
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review stars review stars review stars review stars review stars   5th June 2019
Value of Products/Services or Work Performed: £105
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Repair to Hotpoint oven
This was done efficiently and with courtesy and no mess
review stars review stars review stars review stars review stars   1st December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of holed door seal on elderly Bosch washing machine.

Billy Rutherford came on time, was obviously very experienced and well-equipped with necessary tools and had correct part in his van. Pleasant manner, worked efficiently and repair completely successful. No hesitation about recommending him.
review stars review stars review stars review stars review stars   29th October 2020
Value of Products/Services or Work Performed: £1 - £1000
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The website query form didn't seem to work for me, but rang them instead and received great quick service. They came the next day and put a new element and lamp in my Zanussi oven, no fuss and good overall experience. Will keep his card as my go-to person for domestic appliance repairs.
review stars review stars review stars review stars review stars   12th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Good service.
Gave 2 hr slot on the phone and arrived promptly.
Fixed our oven quickly.
review stars review stars review stars review stars review stars   7th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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Great and quick service!
review stars review stars review stars review stars review stars   8th October 2019
Value of Products/Services or Work Performed: £1 - £1000
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I had a issue with my tumble dryer. Billy promptly found the fault and fixed it in no time, at a reasonable cost.
review stars review stars review stars review stars review stars   3rd December 2024
Value of Products/Services or Work Performed: £1 - £1000
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Absolutely superb service.
Issue with double oven kept tripping.
Called back with hrs, appt for 2 days later, assessed, fixed and checked dame day.
Really nice guy
Fantastic highly recommend
review stars review stars review stars review stars review stars   1st May 2020
Value of Products/Services or Work Performed: £1 - £1000
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My 19 year old washing machine decided to stop spinning in the middle of a pandemic. I called Billy and he came within 24 hours (masked and gloved) and was able to repair the machine with great efficiency and skill. Very positive experience and have no hesitation in recommending him unreservedly. Thank you.
review stars review stars review stars review stars review stars   2nd September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billie came when he said he would and got my dishwasher working again. So pleased and really good value for money. Great to have found someone who will do repairs.

review stars review stars review stars review stars review stars   10th May 2018
Value of Products/Services or Work Performed: £105
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I called at 9am from Cockenzie, and had a visit early afternoon the same day.
All costs explained during the phone call, and the Engineer turned up exactly on time. Found the problem, and explained the full cost before starting work.
Work done was, quick and tidy. Everything working, and given all contact details for followup.
All in all, excellent service. Had my oven up and running the same day I called.

review stars review stars review stars review stars review stars   28th April 2021
Value of Products/Services or Work Performed: £1 - £1000
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A brilliant job completed very quickly and with the minimum of fuss. Thank you!

review stars review stars review stars review stars review stars   18th October 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very quick response and quick repair of two neglected Dyson hoovers. Very happy with the service and felt it was excellent value for money. Thanks very much. Would definitely recommend and use again.
review stars review stars review stars review stars review stars   9th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy installed a new integrated dishwasher (after discussing with me the option of repairing the previous 10 year old appliance). A reliable tradesman who really knows his stuff.
review stars review stars review stars review stars review stars   8th November 2021
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine brushes replaced and filter cleared.
Charges were notified in advance and were reasonable.
Billy arrived when he said he would and carried out the repair quickly and efficiently. Machine was repaired 2 weeks ago and seems to be working fine.
review stars review stars review stars review stars review stars   19th November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy was one of the few dishwasher repairers who cover the Peebles area. He responded very quickly when our dishwasher rinse aid flap broke and advised on how to get the correct part. He came when said he would come, was friendly, professional and had the problem sorted speedily. His charges are very fair. I would definitely recommend him.
review stars review stars review stars review stars review stars   4th April 2023
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service from BR Domestic! This was the first number I called and service could not have been better. Prompt attention, diagnosed and repaired the washing machine and even told me, in advance, what the charge would be. 5 stars all the way!
review stars review stars review stars review stars review stars   16th June 2025
Value of Products/Services or Work Performed: £1 - £1000
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Billy fitted my new oven and helped repair my washing machine. He was quick to respond and book, really helpful and very nice. Couldn’t recommend more.

review stars review stars review stars review stars review stars   4th September 2018
Value of Products/Services or Work Performed: £105
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Tried living with a half functioning oven but one short visit and it’s sorted. Service was promt and he was totally up front with coatings through the whole process always checking I was happy to proceed. Happy to recommend or use again

review stars review stars review stars review stars review stars   7th July 2021
Value of Products/Services or Work Performed: £1 - £1000
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Prompt, efficient repair at great price

review stars review stars review stars review stars review stars   9th November 2022
Value of Products/Services or Work Performed: £1 - £1000
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There was a dishwasher problem in he flat. Although when switched on it made the right initial noises it failed to operate. I arranged a visit from Billy and he was able to sort the problem for a very reasonable price. I was impressed with how quickly he was able to fit in a visit and he came on time. I will certainly turn to BR Domestic first if I have repair problems in the future.

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