In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 429 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 429 reviews.
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review stars review stars review stars review stars review stars   22nd March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Mr Rutherford came on time, reviewed the problem with the door of the washing machine and gave helpful advice and sorted the issue. The cooker is level again - Delighted with the result. Would definitely use the firm again.
review stars review stars review stars review stars review stars   21st July 2022
Value of Products/Services or Work Performed: £1 - £1000
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Had an oven breakdown that needed sorted quickly . Billy (arrived the next day) when said he would . He carried out the repair like he said he would . Cleaned up like he said he would and it was a fair price . Very happy with the friendly efficient service and would use him again .
review stars review stars review stars review stars review stars   17th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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I contacted this company regarding a fault with our washing machine. Service was top notch. Machine fixed and up and running again on the same day. Very professional, polite and punctual. Highly recommend.

review stars review stars review stars review stars review stars   2nd November 2019
Value of Products/Services or Work Performed: £1 - £1000
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Our washing machine was not spinning and Mr.B Rutherford fixed it easily explaining what was wrong with it and gave us a reasonable price for the parts and labour. Above and beyond service which you rarely see nowadays.
review stars review stars review stars review stars review stars   22nd September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Repair carried out to a blocked cooker hood. I have used BR Domestics on several occasions now for various appliance issues and would have absolutely no hesitation in recommending them.
review stars review stars review stars review stars review stars   19th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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Replied promptly within minutes to my initial text message re an oven fault.

Billy offered upfront advice and recommended a new oven rather than spend money on a repair given the age of the oven.

Purchased a new oven and Billy came to fit on date as arranged. Communication was great, calling me to let me know he was running late but would be there asap.

Good advice given on additional work needed to safeguard the fitting of the oven which was over and above original cost agreed but still great value for money.

Billy even carried the old oven to my car for me so I could take it to the recycling centre.

I have employed his services on a few occasions now and always get the same first class service.

I would highly recommend Billy for his reliability, expertise and excellent customer service.
review stars review stars review stars review stars review stars   20th May 2025
Value of Products/Services or Work Performed: £1 - £1000
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Repaired oven and control switch and a jammed washing machine drawer. Contacted BR yesterday and job done this afternoon. Friendly and helpful man and very pleased with work will use him again and pleased to recommend him to others.

review stars review stars review stars review stars review stars   2nd February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine would not drain. Tried draining water away manually and unblocking but problem was not solved. Phoned Billy on Monday. He quoted costs depending on whether he could unblock or would need parts or tell me machine needed replaced. He came on Tuesday as agreed. He sorted it out quite quickly and cost was as quoted. Very pleased.
review stars review stars review stars review stars review stars   19th April 2018
Value of Products/Services or Work Performed: £110
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Great service for replacement oven element. Can't fault it.

review stars review stars review stars review stars review stars   23rd May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine seal replacement.
Reliable, knowledgeable,tidy. Also gave advice on how to prevent future problems.
I would have no hesitation in recommending Billy to others.
review stars review stars review stars review stars review stars   19th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Excellent efficient service. Highly recommend
review stars review stars review stars review stars review stars   13th June 2024
Value of Products/Services or Work Performed: £1 - £1000
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Element replaced in oven and oven secured in place.
review stars review stars review stars review stars review stars   14th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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BR domestic appliances were prompt and polite I wouldnt hesitate to reccomend the service. My washing machine was fixed really quickly and fir a reasonable price. Great service
review stars review stars review stars review stars review stars   17th June 2018
Value of Products/Services or Work Performed: £1 - £1000
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I contacted company 9am on Monday morning and Billy was here by lunchtime same day to fix my oven which was not heating up. He fitted a new element and job was done and dusted by 2pm. I was given a price before he started the job and I was very satisfied with the service and the price. I would not hesitate to use him again.
review stars review stars review stars review stars review stars   14th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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The service's were carried out quickly and efficiently.
review stars review stars review stars review stars review stars   20th September 2024
Value of Products/Services or Work Performed: £1 - £1000
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Billy was so efficient and friendly. Fixed the problem quickly and updated me on costs throughout the job. Full of great tips on how to look after the washing machine too. Wouldn’t hesitate to use again and recommend.
review stars review stars review stars review stars review stars   14th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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Very quick response with same day fix and reasonable quote up front. Very friendly and would recommend to friends.
review stars review stars review stars review stars review stars   2nd October 2018
Value of Products/Services or Work Performed: £113
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Excellent service. Punctual. Helpful. Quick and efficient. Billy quoted beforehand, ordered new parts after diagnosing the problem and returned to fix the oven 2 days later. Would definitely use BR again & recommend.
review stars review stars review stars review stars review stars   14th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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My washing machine was making funny noises during a spin cycle nd a friend suggested I contacted BR Domestic Appliance Specialist so I called and Billy came out the next day and fixed my machine there and then! If any of my other appliances break down I know who I will be contacting!
review stars review stars review stars review stars review stars   14th February 2018
Value of Products/Services or Work Performed: £1 - £1000
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He was prompt and great value for money highly recommend
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