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Edinburgh
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BR Domestic Appliance Specialist

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 5.0 out of 5 based on 429 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 429 reviews.
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review stars review stars review stars review stars review stars   1st June 2024
Value of Products/Services or Work Performed: £1 - £1000
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I needed to find someone to fix my daughter's washing machine as the door wouldn't open at the end of a wash cycle. I've used this Trusted Trader site to find contractors for several years now and the reviews for BR Domestic Appliance Specialist stood out a mile in this category. Billy was on holiday but arranged to fix the problem on the day he got back, and even called round to my daughter's workplace to pick up her keys to get access. The machine needed a new door kit which he already had in his van so he was able to complete the repair right away. This is first class service! Highly recommended and will definitely use again.
review stars review stars review stars review stars review stars   19th October 2024
Value of Products/Services or Work Performed: £1 - £1000
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Billy was great to deal with - after phoning him, he fitted me in as soon as he could and fixed my oven. Would definitely use him again and would recommend.

review stars review stars review stars review stars review stars   1st May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Replaced grill element in my cooker.
Excellent service problem diagnosed and new part fitted same day.

review stars review stars review stars review stars review stars   17th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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We contacted Billy when our washing machine had started acting up. He arrived within a couple of hours of our call. The problem was identified and the nessary parts ordered. These were fitted promptly and efficiently as soon as they were available.
While he was fixing the washing machine we asked him to have a look at our oven which was also not working as it should. Again defective parts were identified and a price agreed and work completed the next working day.
All work was done efficiently and cleanly with minimum disruption to us.
I would definitely use Billy’s services again if the need arises and have no hesitation in recommending him to others
review stars review stars review stars review stars review stars   30th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine and oven were broken. Billy turned up when promised. Quickly solved both problems. Now have a working oven and machine. I'm a delighted customer and would definitely recommend and use again. Thanks Billy.
review stars review stars review stars review stars review stars   21st June 2024
Value of Products/Services or Work Performed: £1 - £1000
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I would have no hesitation in recommending Billy. I called him on Thursday evening and he came midday on Friday. Managed to repair my ancient Zanussi washing machine no problem. A knowledgeable, tidy worker, got straight on with the job. 5 stars all round
review stars review stars review stars review stars review stars   13th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Billy came out very quickly when we had been left in the lurch by a national company who refused to fit the washing machine they had delivered. His work was tidy and efficient and gave me a great sense of relief. He was prompt and polite and fully masked. Would definitely recommend and use again. Thanks.

review stars review stars review stars review stars review stars   1st October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Our 20-year old washing machine motor failed. We contacted Billy on a Saturday who said he could come Tuesday to see if it can be fixed. We expected that we might need to purchase a new machine, but no, it was repaired and working just great. In addition we wanted a new seal fitted if it worked, and it was. Just great service - Billy very pleasant to deal with, we admire his expertise and will recommend to friends.
review stars review stars review stars review stars review stars   12th April 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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I have a Wolf cooker/oven which is American, expensive and apparently rare in Scotland. It got damaged during cleaning and the smaller oven blew the electricity circuit whenever turned on. I contacted Billy through this website. He was courteous, extremely helpful, reliable and exceptional value in my opinion. Billy hadn't seen a Wolf range like mine before but with his experience, logic, common sense and determination he managed to fix it for me. And as an added bonus, he is also a very nice man!

Review Image 1 for BR Domestic Appliance Specialist by Debbie, Essex Road, Barnton 
review stars review stars review stars review stars review stars   10th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy responded quickly when my washing machine malfunctioned and fitted me in the same day. He was reliable and helpful. He did a thorough check and offered useful advice about several aspects of the machine. In the end, no work was required, but his call out fee was reasonable and I appreciated his expertise. I would certainly use Billy's service again.

review stars review stars review stars review stars review stars   26th September 2019
Value of Products/Services or Work Performed: £1 - £1000
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I had an intermittent, worsening fault in my washing machine. Billy was able to find the fault and fix the problem in one visit. He returned my call, was happy to communicate via text and was able to schedule a visit at short notice. All very helpful when you have young family and endless laundry.
review stars review stars review stars review stars review stars   12th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Fast response to call out. Excellent service and price.
review stars review stars review stars review stars review stars   3rd September 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy was very helpful after my tenant reported the washing machine not draining properly. He came out and quickly identified the problem as a blockage and had it fixed within 20 minutes.
I would highly recommend Billy's services and will keep his contact details for any future problems.
review stars review stars review stars review stars review stars   30th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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I had water backing up from the sink into the dishwasher. Came out within a day of the call and had it fixed inside 20 minutes! Would thoroughly recommend.

review stars review stars review stars review stars review stars   5th December 2019
Value of Products/Services or Work Performed: £1 - £1000
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Billy arrived as arranged to look at our washing machine which had stopped spinning. In fact, there was nothing wrong with the machine but an uneven load two days earlier had stopped the machine from spinning. Billy explained what to do if it happened again and we paid for the call out only.
When we replace our elderly dishwasher we will definitely ask Billy to install it.
Excellent and courteous service. Thank you.

review stars review stars review stars review stars review stars   5th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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change an element on the cooker he was very quick no mess i will get him again
first class
review stars review stars review stars review stars review stars   12th April 2024
Value of Products/Services or Work Performed: £1 - £1000
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Billy repaired my elderly parents’ hoover. He carried out the work quickly and efficiently at an excellent price. Because of they were unable to drop the hoover at his shop he kindly agreed to pick it up and drop it off again. We will use Billy for any appliance repairs we need in the future.

review stars review stars review stars review stars review stars   28th September 2018
Value of Products/Services or Work Performed: £75
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My washing machine broke at the weekend and I e-mailed on Saturday night in the hope of getting a repair in the week. He impressed me by getting in touch on Sunday and repaired the machine on Monday morning.
He carries spares for many machines and arrived at the arranged time.
I had caused damage to the pipes when pulling the machine forward and Billy attended to these too. Excellent and great value for money!
review stars review stars review stars review stars review stars   14th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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We found Billy from BR Domestics on line and are so glad we did.
Billy came out in absolutely atrocious weather during severe snow and ice and could not have been more helpful or knowledgeable.
He not only immediately identified the problem with our washing machine but noted a further issue which needed immediate attention and although he did not have the required part with him, he went home to fetch it and returned straight away to fit the part.
The washing machine is over 10 years old and is now working as well as it did when brand new.
Billy provides an outstanding service and I would thoroughly recommend BR Domestics!
review stars review stars review stars review stars review stars   17th June 2025
Value of Products/Services or Work Performed: £1 - £1000
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Bill is a very competent operator and I was very impressed with the service provided. Would highly recommend.
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