In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 429 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 429 reviews.
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review stars review stars review stars review stars review stars   12th December 2018
Value of Products/Services or Work Performed: £1 - £1000
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Great job at very short notice - I have a washing machine again!!!!!! So happy. And very friendly service. Definitely recommend. Thank you
review stars review stars review stars review stars review stars   28th September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Fantastic service! Phoned to report a fault with my washing machine. Billy was round the same morning as promised. Upfront conversation on costs. Went above and beyond as fault was not as straight forward as first thought. Highly recommended!
review stars review stars review stars review stars review stars   3rd April 2023
Value of Products/Services or Work Performed: £1 - £1000
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Within a few hours of contacting Billy he came to our home and sorted the faults in our oven on his day off. We would certainly recommend BR Domestic Appliance, excellent service.
review stars review stars review stars review stars review stars   17th July 2024
Value of Products/Services or Work Performed: £1 - £1000
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First class service in every respect provided by Billy when fixing our washing machine. I was thoroughly impressed with his workmanship, also he had a very pleasant and accommodating manner. I would have absolutely no hesitation in recommending his service
review stars review stars review stars review stars review stars   18th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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E-mailed on Monday night, oven fixed by Tuesday lunchtime. Efficient, friendly and professional service. Highly recommend.
review stars review stars review stars review stars review stars   28th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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washing machine door unjammed. Handle replaced.

Prompt communication.
Fitted in with when I was able to be at home.
Good Professional Service and would definitely use Billy again.
thanks.
review stars review stars review stars review stars review stars   16th October 2025
Value of Products/Services or Work Performed: £1 - £1000
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Great service from Billy Rutherford. Arrived on time and fixed our issue quickly and efficiently.
review stars review stars review stars review stars review stars   6th June 2019
Value of Products/Services or Work Performed: £300.00
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I had a new cooker fitted. I telephoned Domestic Appliance Repair Specialist on the
Wednesday, he bought the cooker for me and fitted it on the Thursday. Was delighted with the work done and would definitely recommend him.
review stars review stars review stars review stars review stars   15th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Washing machine was leaking due to split door seal. A quote to supply and fit a new seal was provided the same day I called and a time arranged for the following day. Billy called in advance to check we would be in, arrived as arranged and completed the job. Very pleased and have no hesitation in recommending him.
review stars review stars review stars review stars review stars   11th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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Location of work carried out- Aberlady, East Lothian:
I booked Billy to service a dishwasher which hadn’t been used for sometime - and then extended the job to include the installation of an under counter oven and check the recent installation of a new washing machine. He had to re-do the electrical connection to oven.
Billy attended earlier than originally booked - which was very useful as were on a tight time frame and carried out all work very professionally. He took away the old appliance. We are totally satisfied with the work, the price and the communication. Would not hesitate to recommend him. Thank you Billy.
review stars review stars review stars review stars review stars   12th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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5 star service! Washing machine broke down.. Called Billy late afternoon and he came out very next day. Confirmed that the motor circuit board would be too costly to repair, so asked him if he could supply a new machine, which to my delight was delivered and plumbed in the very next day at a very reasonable price. Prompt, professional, courteous, reliable.. highly recommend!
review stars review stars review stars review stars review stars   15th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Billy came at little notice to fix my washing machine and the price was fair even less than I was quoted recommend billy to anyone
review stars review stars review stars review stars review stars   5th December 2022
Value of Products/Services or Work Performed: £1 - £1000
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We had a washing machine door seal replaced and while he was there the engineer gave us some helpful advice about an oven that was tripping the RCD
review stars review stars review stars review stars review stars   17th May 2019
Value of Products/Services or Work Performed: £1 - £1000
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Prompt reply to request and job done as promised.
review stars review stars review stars review stars review stars   11th April 2018
Value of Products/Services or Work Performed: £1 - £1000
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Amazing service.

My oven element had blown and after 1 quick call I had someone coming out the next day to have a look and fix it.

I was warned that he may not have the element I needed in stock (he did) and gave me a rough cost (turned out to be exact).

Came to the house and not only did he replace the element he gave it a health check for us.

I would definitely recommend BR Domestic
review stars review stars review stars review stars review stars   6th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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My oven stopped working, and within 20 hours Billy had come and took less than an hour to repair and fit a new element. My oven was working again to allow me to bake for visitors the next day within 24 hours from my first phone call. Pleasant, efficient and helpful engineer who I can highly recommend.
review stars review stars review stars review stars review stars   13th March 2018
Value of Products/Services or Work Performed: £65
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The engineer turned up when he said he would, completed the job quickly and charged £15 less than he had quoted.

review stars review stars review stars review stars review stars   12th July 2018
Value of Products/Services or Work Performed: £1 - £1000
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Billy was happy to travel to Pencaitland to remove my integrated dishwasher.
He is very friendly and reliable (he replied to my original contact form almost immediately) and turned up at exactly the arranged time.
After removing the dishwater, Billy made a great job of improving the appearance of the space left so that it is ready for a new freestanding appliance - this was unexpected and much appreciated. He tidied up and took the dishwasher away for me. I will happily recommend Billy and I will be contacting him again if any appliances need repaired.

review stars review stars review stars review stars review stars   15th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Phoned Billy Rutherford this morning as I had a problem with my AEG oven. Billy was able to identify the problem over the phone. He came to my home this afternoon and replaced the heating element in my oven. I would definitely recommend Billy and he will be my first port of call should
any of my other appliances need repair
review stars review stars review stars review stars review stars   21st May 2023
Value of Products/Services or Work Performed: £1 - £1000
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I had a minor but worrying fault on my cooker hob (ignition firing when not in use) and needed it sorted before going on holiday as I wasn't keen on leaving it sparking when I was away. Billy phoned me back within a few minutes of my panicked message, came out and sorted it straight away - all on a Sunday afternoon as well. A big relief that it's done, and he was very pleasant and efficient to deal with. Would definitely recommend.

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