In association with the City of Edinburgh Council
Edinburgh
Trusted Trader

BR Domestic Appliance Specialist

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 5.0 out of 5 based on 429 reviews and feedback.
Trusted Trader member since 2018.

BR Domestic Appliance Specialist
22 Parsonspool
Bonnyrigg
EH19 3NP
0131 510 7444
07979 646 519

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Business Information

With over 30 years experience in the Domestic Appliance Industry, I started my career with an Edinburgh firm, ACE Domestic Appliances. After 10 years service I moved to work with National Homecare (Servis UK) and was approached by Alan Wallace, of Wallace’s Domestic Appliances to take a position with his reputable company.

Having worked 18 years with Wallace’s I have now branched out to set up my own company, BR Domestic Appliance Specialist, based in Midlothian – covering Edinburgh and the Lothians.

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Reviews and Feedback

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5.0 out of 5 based on 429 reviews.
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review stars review stars review stars review stars review stars   1st December 2025
Value of Products/Services or Work Performed: £1 - £1000
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The dishwasher pump stopped working. Billy came promptly within the agreed time frame and fixed it. We are very happy with his service.

review stars review stars review stars review stars review stars   7th July 2019
Value of Products/Services or Work Performed: £90
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Have accurate quote. Arrived when he said he would and I had a functioning oven in no time. Nice guy, reasonable prices. Would use him again.
review stars review stars review stars review stars review stars   2nd September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Excellent job and arrived less than 24 hours after getting in touch.
review stars review stars review stars review stars review stars   27th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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We called Billy out to repair our built in electric oven. We had no current contacts for this type of work but were impressed by previous reviews we had read on line for BR Domestic Appliance Specialist so decided to go with them.

Billy called the next day and fixed the problem on his first visit. All charges and costs were communicated up front so we knew exactly where we stood. The work was carried out to high standard and at a competitive cost, and we would have no hesitation in recommending Billy to family and friends.

review stars review stars review stars review stars review stars   14th October 2021
Value of Products/Services or Work Performed: £1 - £1000
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After being mucked about by the manufacturer for a washing machine repair I came across BR Domestic. Billy gave me a fair quote over the phone and was able to squeeze the job In despite a busy schedule that day. Arrived exactly when he said he would, very pleasant and washing machine sorted. Top notch service.
review stars review stars review stars review stars review stars   17th November 2020
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of Bosch washing machine leaking front door seal.
Instant response to enquiry last night and seal replaced early this afternoon.
Cracking service!

review stars review stars review stars review stars review stars   22nd February 2025
Value of Products/Services or Work Performed: £1 - £1000
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Cannot fault Billy one bit. Service was quick and friendly. Came in, assessed the fault, replaced the part and bosh…fixed. Amazing service and such a friendly service. Highly recommend.
review stars review stars review stars review stars review stars   2nd April 2021
Value of Products/Services or Work Performed: £1 - £1000
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Had a problem with my washing machine, contacted BR Domestics, came out the following day & resolved issue immediately
review stars review stars review stars review stars review stars   3rd January 2021
Value of Products/Services or Work Performed: £1 - £1000
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My Mum recommended Billy to us. We had a problem with the filter on our washing machine. Came out on Hogmanay to fix it at just a few hours notice. Fixed the machine and got it working again, removing the blockage. Really happy with the service, would definitely use again.

review stars review stars review stars review stars review stars   27th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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It was a Saturday and the oven element blew mid way through cooking a big dinner for a family celebration. I called around a few places but knew it would be hard to get someone at such short notice on a Saturday afternoon. One place I called suggested I call Billy and yes, fantastic, he shifted things around and came over as soon as he could. He fitted the right element and got the over working again, and back in went the food!
He is polite, tells you what he is doing and does not bamboozle you with terminology OR treat you like you don't know anything.
I will use his services again next time something needs fixed. Recommend!!!
review stars review stars review stars review stars review stars   5th June 2019
Value of Products/Services or Work Performed: £1 - £1000
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Highly recommend Domestic Appliance repairs Specialist.
Highly professional
110% trust worthy
Was able to come out and do they repairs the following day.
review stars review stars review stars review stars review stars   9th May 2024
Value of Products/Services or Work Performed: £1 - £1000
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Finding that my washing machine had stopped working one afternoon, I phoned BR Domestic Appliance Specialist after seeing consistently positive reviews online from other customers, and I’m glad I did! William was helpfully clear on the phone about what the costs for labour and parts would be if the problem was what he thought it might be (and reassuringly clear that it would be just a much smaller call out fee if it proved to be unfixable). He was able to fit me in the next morning, and arrived as scheduled (texting ahead). He worked quickly to diagnose and repair the problem (worn motor brushes that needed replacing), and tested the machine was working before he left. His very reasonable charge was exactly in line with what he’d estimated on the phone and my washing machine has been continuing to work fine. Recommended!
review stars review stars review stars review stars review stars   24th July 2019
Value of Products/Services or Work Performed: £35.00
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he quickly spotted why our dishwasher door was sticking and set about fixing it with speed and success. NO fuss nor grumbles !
review stars review stars review stars review stars review stars   2nd September 2022
Value of Products/Services or Work Performed: £1 - £1000
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Really pleased with professional standard of repair
Quick efficient and extremely helpful
Would definitely recommend Mr Rutherford to my friends
review stars review stars review stars review stars review stars   15th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Bobby was great, he came out at short notice on a Saturday afternoon and he arrived when he said he would. He had the part in his van and fixed our washing machine in no time. Would definitely use him again and would highly recommend.
review stars review stars review stars review stars review stars   16th December 2022
Value of Products/Services or Work Performed: £1 - £1000
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Phoned this company regarding my dishwasher that was showing an error code. They were really helpful and rather than come out and charge me suggested what I might do easily myself to clear the code, which worked! So unusual these days to get someone friendly and helpful, would definitely make me want to use them again if needed.

review stars review stars review stars review stars review stars   23rd May 2020
Value of Products/Services or Work Performed: £1 - £1000
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Billy came out to us at short notice to look at our oven which had stopped heating up. Given current COVID-19 conditions, he arrived with a face mask & gloves. He worked away in the kitchen & shouted if he needed us. We have a young child & are so grateful he came & helped fix our oven for us. It was fixed & sorted in half an hour. He was really helpful & friendly. Will definitely keep his number to use again & would have no hesitation in recommending him. Thanks again Billy.
review stars review stars review stars review stars review stars   28th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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I emailed Billy and received a prompt response. He came the next day to fix my dishwasher and oven. Excellent service and work.

review stars review stars review stars review stars review stars   24th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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New oven element and oven light fitted , prompt and professional friendly service , couldn’t ask for more would use again
review stars review stars review stars review stars review stars   4th January 2021
Value of Products/Services or Work Performed: £1 - £1000
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My oven broke down on 23rd December. I had a very prompt response to my panicked phone call and then a call first thing in the morning to ensure that there would be time to fix my oven for Christmas. Very knowledgable and professional service. Will be using for any further servicing and repairs.

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