BR Domestic Appliance Specialist

I rang Billy on Friday afternoon and he came out first thing on Saturday. He assessed the problem with our oven and ordered the part that was needed. He kept us up to date on the expected delivery time of the part and rang us as soon as it arrived. He was then able to install it first thing the next day. He was great at keeping us informed, arrived on time and worked quickly. Very happy with this service and will be using again.

Great reliable service. I asked Billy to replace the seal on my washing machine as it had become mouldy. Billy arrived when he said he would and replaced this in no time at all, with a genuine part. He also gave me advice on how to prevent this happening in future.

Billy responded to my washing machine SOS within a couple of hours. After discussion, it was obvious that a repair would not be cost effective. During this time Billy demonstrated a sound knowledge and understanding of his Craft, patience and, above all, no pressure was put on me.

Billy removed the old integrated washing machine and installed the new freestanding one. A first class job and worthy of 5+ stars!! I would have no hesitation in recommending this firm.

Billy came round quickly, and very efficiently replaced the motor in our washing machine, which is now working perfectly.

Billy installed a new dishwasher. He got back by text really quickly and asked for confirmation that you’d got his texts so everyone knew what you as going on! Would definitely use again.

Billy was fantastic. My Dyson stopped working so he picked it up and returned it the following day, all in working order. Competitively priced too. Great customer service from start to end. Billy himself was very friendly and certainly someone I would recommend and will be using in the future.

Emailed Billy on a Sunday to give me a quote for supply and fit a washing machine seal and he replied same night. Quote was reasonable and I'm very happy with the finished job using genuine parts. Friendly, reliable & I would happily recommend him.

Called Billy to look at my washing machine and he came out the same morning. Found and fixed the problem quickly, reasonable price and will definitely use him again for any of my appliances.

Fast, reliable and professional. would recommend.

Billy is a gem, he was like a man on a mission to fix my elderly oven, (which had been incorrectly diagnosed by the manufacturer) and to my amazement, after a lot diagnostic checking and real effort, he managed it!

He didn’t give up when I suspect the vast majority of tradesmen would have, he was personable, chatty and I felt very comfortable having him in my house.

He arrived on time and as promised, kept me updated throughout and didn’t even eat my biscuits!

I now have a happy oven. I can’t recommend Billy enough - 5 star service.

Thank you!

Phoned on behalf of an 87 year old neighbour, whose lower fan oven had stopped working.
Was talked through a quick fix, as it had gone into standby mode, and problem sorted in minutes. No charge!

Outstanding service. Will certainly recommend to anyone I know, or who asks

BRILLIANT SERVICE AND VERY FAIR . CAME OUT THE SAME DAY.
DELIGHTED.

Billy has installed a washing machine and repaired a dishwasher. Both times he has answered messages quickly, turned up when he said, and done the work very efficiently. It’s great knowing that there’s someone totally reliable I can always get hold of even when it is urgent, and who will do a really good job.

Contacted yesterday and came this morning, replaced the element in the oven. Very pleased with the work. Thank you

I emailed late evening regarding a broken fan oven and had an appointment arranged for the next day. Billy arrived on time, replaced the fan and left things tidy. Would recommend.

My fan oven had stopped heating. I phoned BR and he came out the same day. He not only fixed the problem quickly but fitted an oven light too.
Excellent service.

Arrived when he said he would and carried out a very quick and satisfactory repair.

Reliable and friendly, arrived when expected to. Kept us informed throughout of timing of parts.

Short notice call to assist me with a washing machine drama. Billy replied toot sweet and turned up at time specified. Got me out of a hole, when others failed to produce the goods.

Professional, first class, high quality workmanship. Respect given!

Phoned Billy to come and fix our Bosch washing machine which had started making some very loud grinding noises the previous night. He was amazing, he juggled his appointments around for that day and arrived at the house a couple of hours later.

Billy quickly identified the problem and had the machine fixed within minutes. Great customer service and a pleasure to deal with. Would highly recommend Billy to others in need.