Thomson Heating Group Ltd

Annual Boiler and gas fire service plus some additional help with central heating which we felt was 'under performing'. Delighted with the communication interaction , (combination of voicemail and reply via text)and the resulting work .

Nice and friendly service, will use again

Chris started on time and cracked on with the job, old boiler removed and new one installed. Very little mess. On completion he went through the controls and explained everything. Would definitely recommend, a very impressive company.

Thomson Heating have been servicing my boiler for the last few years. I have been very happy with both their reliability and work quality. I will continue to use them in the future and I would recommend this company.

Now my preferred Heating Engineer.

The boiler had its yearly service

I have had my central heating system serviced by Thomson heating group for the past few years and have now taken out an annual heating service plan. I have always found them to be courteous and professional, and I have always felt that my heating system is in experienced hands. I wouldn’t hesitate to recommend them and plan to continue to use their service for years to come.

Faultless service. Clearly value their customers. Will definitely use again.

Annual boiler check. As usual, polite, efficient, and an absolute pleasure to deal with.

I had no hot water or heating from my Vokera Combi boiler and called Thomson Heating and left a voice mail.
Within a couple of hours I had a call back and arranged and engineer for the first available appointment.
As promised I was given a time slot ahead of the appointment and the engineer arrive exactly at the stated time.
I have only praise for the fantastic value ,excellent communication and professional service and will be using them in the future.
It’s refreshing to come across such a great business and I would highly recommend them.

We had our old boiler replaced along with most of the radiators in a property we recently purchased.

We selected Thompson Heating Group having used them install a new boiler in our last property. From that experience we knew we could trust this company to provide the best possible service and provide true value for money including the cost of the system supplied and the highest quality of technical service and customer support available.

We know we can rely on the Thompson Heating Group for any future support of the system should that be necessary and highly recommend them to anyone seeking a a new central heating system, repairs to an older system or for a maintenance contract for such systems..

boiler service

Friendly service at a good price. Would highly recommend.

Very efficient boiler service
Careful and polite technician

New boiler a few years ago. Get my boiler serviced every year. Cannot fault them. Excellent service and great value. Highly recommend

Had no hot water or heating. Got an engineer the same day and problem sorted. Lovely staff and excellent service. Highly recommend.

Service on boiler carried out as arranged.
Efficient and courteous engineer.

Hazel responded quickly to my question and quote received. Appointment arranged. David arrived as arranged. Very civil and provided some advice. Work done quickly and David left area clean. Got gas fire disconnected and pipe capped. Average price but very pleased with service. Would use again and recommend.

As always excellent service with great customer service from Thomson Heating.

1. Annual Worcester Bosch boiler service to maintain long warranty. Making the booking was so easy and confirmed back by email. Couldn't have been more helpful for arranging for me. Engineer was very tidy and took me through what had been checked and left a full service document to keep with the system.
2. Based on the great experience for service had Thomson Heating Group back within two weeks to replace an old radiator and valves and to replace a broken TRV in lounge. All done quickly, cleanly and with no issues at all.

Cant recommend them highly enough.