Review a trader

I have used Neil and his team before, that saying it was a few years ago, sent a message about leaking kitchen tap I wanted replaced & Neil got back very quickly to say he would have someone out, next day messaged to say Joe would pop round and fix, Job done, we noticed a small leak later that evening, next morning Joe back in and sorted, excellent service can`t` recommend this company enough, I will be using them again in the New Year for another job I need doing.

John was fantastic from start to finish. Took great care in his work and explained my new system to me. Would recommend.

Efficient and great value for money.

Boiler and Cylinder serviced. Arrived on time. Engineer very polite and helpful. Paperwork sent for work carried out. Will book again for next year.

Boiler repair. I found this company prompt, professional and courteous

John was extremely courteous and arrived on time. He was fitting new smoke alarms for me and explained in detail what he was going to do. I saw his advert in the Mearns Community Magazine and thought it was excellent value compared to other quotations I had been given. I would definitely recommend him.

Fitting of shower and replacing faulty components of Cylinder. In all ways Thomson’s were first class . David, who carried out the work, did so quickly with no fuss and no issues. He clearly really knows what he is doing. Out contact with the staff of Thomson’s by phone, email and text was great and all arrangements re. when the work would be done, quotes clear and on time, receipts for payment immediately it was made. Also everyone had a very pleasant manner and made the completion of the job very simple. Would certainly use again and recommend to others.

Used this service since 2018, found them trustworthy and dependable, treated me and my home with the utmost respect.
Kept my 21 year old boiler in operation, now want boiler connected to internet, they advised me.

Office staff and engineers all keen to help, especially Chris who fitted new boiler on 8/12/25 and had great patience even when I asked hypothetical questions .

Nothing is a bother to them.
I highly recommend this company

We had a new gas boiler installed. We would not hesitate to recommend this company. Great, efficient and friendly service from the moment we contacted them. The engineer came out the day we contacted the company and we had a quote for a new boiler and the boiler installed within a week. The engineers were knowledgeable, polite, respectful, and trustworthy. They were efficient and hard working and they cleared up after themselves. They will be our first call if we have any further need for a heating engineer.

John was very informative and a good personality. Very professional and provided all the necessary documentation.