Thomson Heating Group Ltd

David listened to concern with old system and advised everything at site visit to replace with a combi from open system, I had confidence to place order and was kept informed by office before an installation around a week later. The two day job to replace with a Worcester Compact boiler and remove tank, old pipes and even the two tanks in loft was carried out efficiently despite hot weather (especially in hard working in loft). The engineer did a great job and kept us informed when was required during job, all the old system parts were cleared away, minimal mess and could hardly tell where old flue was! Sadly a small leak on towel rail needs resolved later as was discovered when system was pressurised, but everything else seems perfect, the 32cdi boiler is excellent and Google Nest too. I'd recommend this company anytime, great job and very fair price. I might not use heating for a month or two mind you!

I needed a boiler fitted plus 4 rads & a towel rail to replace the existing which was 20 years old also to add a Hive system to bring everything up to date and more convenient going forward, I can now get Alexa to turn the heating on/off/up or down. I did my homework checking reviews and Gas Safe Reg info, as I had been in the gas industry for 48 years before I retired 2 years ago. After having quotes and taking everything into consideration I chose Thomson Heating Group, not just on price alone but I decided they were the best company to carry out the work I wanted done.
I am glad to say and echo so many of the other reviews, I was not disappointed. From the initial contact with Hazel, David's survey and finally Chris's professionalism during the 2 day installation, I was well impressed and would have no qualms using them again or recommending them to friends and family in the future.
I wish the Thomson Heating Group all the very best for the future.

Thomson Heating installed a new boiler, all new radiators + towel rails and also replaced all of the central heating pipework. We also had a Nest thermostat installed.

I spoke with Hazel on the phone initially and she was very helpful.

David carried out the initial quote and survey and I found him to be very knowledgeable and helpful, but with no pressure - for example, the replacement of the pipework was at my own request. The overall pricing was very reasonable in comparison to other quotes i had received.

David & Chris did excellent work, working quickly and efficiently. Disruption was kept to a minimum and they were both very clean and tidy.

The new system seems so much better than our previous one, although it'll be winter when we can see the real benefit.

Their nominated builder also did great work patching the old flue hole in the brickwork, you wouldn't know it had even been there.

In summary, we are very happy with the work carried out and would have no hesitation in recommending Thomson Heating to any of our friends and family.

A faulty radiator valve replaced.
When making the appointment I was given a time slot and the engineer arrived promptly within this time. He was very helpful and efficient.
Have used this company before and would highly recommend it.

Used Thomson heating for various tasks around the house now. Always on time. Work is finished very tidy and the price is always within reasonable and range. No hidden costs and very knowledgeable.

Couldn’t be happier and will certainly use in future

Maintaining central heating boiler. Quick response to trouble shooting.
Always very pleasant & helpful team.
Very cheery engineer, nothing a bother.

We have a new Johnson & Starley Warm Air Unit and a Worcestershire Bosch Greenstar Combi Boiler. The Warm Air unit as well as radiators are heated by the Combi Boiler. My previous Heating company of many years had no idea how to tackle our heating issue of controlling temperature in separate rooms properly and left us with a real problem.
What a relief to find David of Thomson Heating Group. In a matter of just over 3 hours he undid the damage done by the previous established company, and fitted a system that provides total control of both warm air and individual radiators. As a time served and professionally qualified engineer I was amazed and delighted to observe the skill and neatness of the transformation. His tutoring of the system was patient and lucid. We hope to have a long and enduring relationship with Thomson Heating Group Ltd.

Have used this company before and they always do an excellent job. The boiler gave up and they were able to get out to me quickly. Ended up getting a new boiler and the engineer was really friendly and did a brilliant job and cleaned up after installation.

Thoroughly recommend.

New combi boiler installed, Chris was brilliant, after care is amazing. Great experience from start to finish, booked with Hazel, could not be more helpful, David explained the job in great detail, definitely pay attention to the finer details, get back to you straight away if you need to speak to them, left house immaculate, just such a great Firm to deal with start to finish, Ian was really good also, needed work done fitting oven and hob, really knew his stuff, absolutely no hesitation in using them in the future, infact I have ordered new radiators from them to be fitted next week ???? cannot recommend them all highly enough, a pleasure to deal with!

I have used David Thomson’s company for the last 3 years, primarily for servicing our boiler, but also for other repairs. They have always been very responsive and efficient. Only once could they not respond to a small repair request but they did recommend another company . Always been happy with their service and would highly recommend them. All their engineers are very friendly. Hazel is also fab.

Excellent service and quality of work would highly recommend this company.

New boiler fitted. Very happy with work done. Gas engineer explained how to use boiler and controller, very polite and professional

Overflow for central heating fixed, perfect job and great work.

Regular boiler replacement. Absolutely no complaints. Engineer arrived on time and work completed on time. No mess or hassle. Thomson Heating Group were always available and willing to answer questions and offer advice. Would choose Thomson Heating Group again. Proffesional install and friendly , pleasant service.

Excellent efficient service from start to finish. Turned up on time, and completed the job to my entire satisfaction. Everything also left very clean and tidy. Could not recommend highly enough!

Excellent service from start to finish. Very professional, tidy and complied with all the covid restrictions we are having to live with at this moment. Would certainly recommend this company.

Reported leak in bathroom. Engineer Iain called but upon investigation he discovered the leak coming from the toilet. He advised he would ask Hazel to ring with a telephone number of a plumber which she kindly did and plumber visited today. Iain extremely helpful and courteous.

Full new heating system installed. Changed to Combi boiler and new radiators throughout house. From initial quotation to installation, everything was extremely professional,but also understanding of my specific needs. Clear precise fully detailed quotation provided, agreed timelines, punctuality every day of installation. Each stage of the process fully explained with no delays. Everything cleared away as promised. Outstanding service provided.

Had a flat panel radiator installed by Thomson heating, exceptional service throughout and would highly recommend to others.

Fantastic service and high quality job carried out by the team from Thomson Heating. New boiler and radiators.