Melville Whitson and Muir Ltd

We required remedial work to replace taps and a cistern in a bathroom.

The plumber first attended to look at issues and we then received a quote within 24 hours. Quote was accepted and an appointment to carry out the work made the next day for 3 days time.

Workman turned up on time, carried out all work as quoted, and left a clean and tidy workplace.

Subsequently invoice for the amount quoted.

Highly satisfactory

I have used Melville and Whitson before for a service but it was now time to get our aging lpg boiler replaced along with other work to radiators. I would highly reccomend them to anyone. They are extremely knowledgable and do an excelent job.

Called to get some radiators replaced, had someone round giving me a quote a couple of days later, and within a couple of weeks the works were complete.

The engineer I had was Stevie, who was lovely and a fast worker. He noticed one of the radiators I bought was damaged, so came back after that was replaced to complete the works. 10/10, will definitely recommend and use their services again!

Ive used the company for the last few years now for my annual boiler service. At my last service they identified a potential future issue which did become an issue around six months later. This was a part which was showing signs of wear. I contacted them and they promptly replaced the part leaving my boiler working perfectly. Great company with friendly staff I can't recommend them enough. I'll continue to use them for years to come.

Communication with the office and staff was all very good. Extremely pleasant to deal with which is a joy for the customer

Fitted Wiser Hub to boiler and two electronic radiator valves and explained clearly how to fit further ones myself, also guided me through setting up the Drayton Wiser app. Good job well done, cheers.

Our bathroom was completely transformed within 5 days. A new toilet, shower and wash hand basin were fitted and the bath was reinstated in a new postion. Despite the fact our bathroom is not a uniform shape they were able to fit in all the appliances and box around everything so that the space was maximised.
The workmanship was exellent and they paid attention to detail. The work was started promptly every day and at the end of the day everything was left clean and tidy. The staff were all very friendly and accomodating and I would highly recommend Melville and Whitson.

Gas boiler service. Turned up as arranged, job carried out, left place neat and tidy. Would have no hesitation in recommending or using M&W again.

They did a completely new bathroom and it is fabulous. It looks amazing. Kevin was brilliant and so helpful with all the choices from the shower sink etc. The work is excellent. So professional. Would definitely recommend them and will use them again for any plumbing needs in the future. Really excellent service from start to finish.

Reliable and friendly service. All work carried out to a high standard, to the agreed specifications and in a timely manner. Good after service care and very quick to respond to any queries. Would highly recommend to others and will use for any future plumbing and heating needs.

We had our boiler serviced, they also serviced our hot water tank. The engineer came when he was supposed to, he was polite and explained everything clearly and left no mess!

I would definitely use them again

Prompt, professional. Excellent quality of work and tradesmen. Will use again.

An exceptionally good company.
From a thorough and careful pre-planning of the job to the very pleasant and helpful staff, everything went very well and I shall certainly use this firm again and am recommending it to my friends. The Trusted Trader Scheme I have used in the past and it is a great help.
All round - one very satisfied customer!

This is a great company to work with. Kevin was so helpful from start to end. He presented all the options based on what I wanted and was flexible at each stage when I changed my mind. Even on the day when work was due to start, I found a new leak and Kevin and John just got on with helping by getting the parts and fixing it all.. This company have the customer at the forefront.

Quiet and processional workman (plumber). Cleaned up all mess after himself. So impressed I employed them for a larger job.

Prompt, reliable and tidied up after them!

Existing solid fuel boiler disconnected, and new gas boiler installed.

Everything went as planned and very happy with the standard of the work.

We will definitely use them again.

We had three pieces of work done in our bathroom (new toilet, electric shower and hot towel rail) and are very happy with the work done. Emails were responded to quicky and clearly, and a very minor problem was resolved without fuss. The plumber was professional and efficient and I have no hesitation in recommending.

5*

The reviewer did not add any additional comments

Came at agreed time, completed on time, cleaned up after themselves. Good experience.