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East Lothian
Trusted Trader

Melville Whitson and Muir Ltd

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 5.0 out of 5 based on 240 reviews and feedback.
Trusted Trader member since 2017.

Melville Whitson and Muir Ltd
22A Edinburgh Road
Dalkeith
EH22 1JR
0131 660 1480
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Business Information

Welcome to Melville & Whitson Plumbing and Heating Engineers, a family owned and run business, established in 1978.

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Reviews and Feedback

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5.0 out of 5 based on 240 reviews.
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review stars review stars review stars review stars review stars   20th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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I use this firm for everything in my own home and also in a rental property. I appreciate that they diarise to remind me about landlord's checks etc; that they always respond quickly and always manage to fit in my job; that they seem glad to have my custom! It all works well.
review stars review stars review stars review stars review stars   9th February 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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Replacement boiler, hot water tank and associated pipe work. Thermostatic valves on all radiators, remedial works to old hot water tank in the attic, removal of bathroom shower pump and shower replaced in utility room. I can highly recommend Chris and his team. Our situation was an emergency and Chris came out quickly to survey the job and gave us a quote within 24 hours. Despite being extremely busy, in view of our circumstances, he gave us the option of a slightly earlier install date if we were happy to have him and his team come and go over a period of a week. Very knowledgeable, courteous and everyone involved in the install worked cleanly and tidied up. Team turned up on time and when they said they would. I wouldn’t hesitate to use Melville Whitson Muir again.

Review Image 1 for Melville Whitson and Muir Ltd by Wendy 
review stars review stars review stars review stars review stars   8th February 2024
Value of Products/Services or Work Performed: £1 - £1000
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Repair to toilet cistern.
Enquiry answered promptly and suitable date arranged.
Workman pleasant and proficient.

review stars review stars review stars review stars review stars   29th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Have used MWM for boiler service for a few years now and more recently for installing smart thermostats and emergency repairs to our boiler flue when we had storm damage to our roof. Cannot recommend them highly enough - they are absolutely reliable, turn up when they say they will, great communication, friendly and helpful. I absolutely trust them and would recommend for any gas/boiler/heating issues.

review stars review stars review stars review stars review stars   19th January 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Installed and serviced my office boiler (3000 sqft office space), and now serviced my aging home boiler.

Very reliable and have always done a great job for us. Highly recommended!
review stars review stars review stars review stars review stars   15th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service, recharge expansion vessel and replace channel timer.
Having been without hot water for some days Chris correctly identified our timer control box as being at fault and also told me how to reset the immersion heater which was not working either. Although they did not instal the underfloor CH & DHW system in our house they continue to maintain it and identify any issues arising. In an age of internet-only recommendations, MW&M carry on traditional levels of service whilst being up to date on all facets of residential boiler systems. I cannot recommend them highly enough.
review stars review stars review stars review stars review stars   12th January 2024
Value of Products/Services or Work Performed: £1 - £1000
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Annual Boiler Service - on time, polite and tidy. All done professionally and kept informed of progress
review stars review stars review stars review stars review stars   1st January 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Installation of a replacement gas boiler.
The work was carried out and completed on the day arranged. The work was carried out in a professional manner and the work area left clean and tidy. The engineers were pleasant and answered any questions we had.
This company has serviced our previous boiler for many years and is extremely reliable. Would certainly recommend them.
review stars review stars review stars review stars review stars   17th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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Boiler and gas fire service. We appreciate the excellent communication with the company. Our experience is that they always arrive when they say they will. They do not leave unsolved problems and will continue to work until there is a solution.
review stars review stars review stars review stars review stars   6th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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Leaking towel radiator fixed by Chris in a timely manner as usual. New boiler installed last year by Chris and his team. These guys are simply the best and thoroughly recommend them.
review stars review stars review stars review stars review stars   6th December 2023
Value of Products/Services or Work Performed: £1 - £1000
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Always come when they say they will, do the job, very friendly and informative and very easy to deal with when booking them in
review stars review stars review stars review stars review stars   22nd November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of Megaflo cylinder that had failed under guarantee, so we only paid for the labour and incidentals (we replace the pump and the other motorised valve as well). The work was carried out efficiently and on time with minimal disruption. Very good staff and I would not hesitate to recommend them.

review stars review stars review stars review stars review stars   9th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service. The workers from this company are always prompt, knowledgeable, polite and efficient. Great to have reliable heating engineers that I trust.
review stars review stars review stars review stars review stars   30th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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Boiler service - this company was recommended to me and have used them now for several years. Would recommend to others.
review stars review stars review stars review stars review stars   13th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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Excellent work done on an old underfloor heating system that no other heating contractor would touch. They sourced a part at a price that was not astronomical compared with the manufacturers original. Also Chris was more than happy to give advice and recomendations for the rest of the heating system in conversation
Would definitely use Melville Whitson and Muir again
review stars review stars review stars review stars review stars   12th October 2023
Value of Products/Services or Work Performed: £1 - £1000
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Gas fire required service and safety check - engineer took time to explain fully all that was to be done.
Full examination revealed fault in flue - will be rectified shortly.

review stars review stars review stars review stars   5th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Refitting of ensuite shower cubicle
Tradesman was excellent and very careful and tidy in the house, all floor coverings protected Cleaned up at the end of each day
Very pleased with the job
Two small snags which were dealt with
review stars review stars review stars review stars review stars   24th September 2023
Value of Products/Services or Work Performed: £1 - £1000
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Very pleasant plumber who arrived on time and fixed the leak, leaving no mess. Thank you.
review stars review stars review stars review stars review stars   22nd September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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Melville and Whitson replaced my gas boiler. The cost of this was much better than I feared and was carried out quickly and efficiently. I now can see in another winter with no heating or hot water worries! Many thanks to Chris for arranging this and Steven for his hard work and expertise fitting the boiler. The new boiler is quiet and efficient. Many thanks.
review stars review stars review stars review stars review stars   8th September 2023
Value of Products/Services or Work Performed: £1 - £1000
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Piping and parts replaced due to leak. Prompt ,efficient,polite service.Very reasonable bill.Would not hesitate to use this firm again.
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