Melville Whitson and Muir Ltd

Bathroom stripped out and new layout with shower installed.
Very good customer service with Kevin Whitson advising options and returning to answer any queries that arose before installation started.
Workmen very tidy workers with Nicky having vacuum out every night before leaving.
Professional and friendly service from start to finish.

I have had several repairs to the central heating system. At all times, the service was prompt, efficient and professionally carried out. Customer service was excellent.

I have used Melville Whitson and Muir for nearly a decade.Asfar as l am concerned from a quality and skills standpoint they are excellent and economically priced.

Having worked in the construction industry in England ,Wales and now Scotland, developing 8 properties between us, my wife and I would consider ouselves experienced within the industry. We found Melville Whitson and Muir second to none within their field. They carried out a complex 2 boiler residential hot water & heating system which included both radiators and wet under floor heating system complete with low loss header, This system efficiently heats and provides hot water to a period 1872 Victorian property we renovated within Dunbar.
We would recommend them and would 100% use them in new projects.

MWM carried out some repairs and improvement work to our bathroom. Kevin's communication and advice was excellent throughout. He listened to what we needed and helped us find the right solutions for our space and budget. The on-site team arrived on time, worked quickly and efficiently to get the work done in the agreed timeframe, and left the bathroom in excellent condition. A great service all round, and we'd definitely use MWM again.

Replaced aged gas boiler with modern electrical one. Excellent, efficient service

Ryan who has serviced our system for years has continued his great service now as part of Melville Whitson & Muir. He managed to fit in a same day repair when we had an issue.
Greatly appreciated.

Replacement oil fired boiler fitted. Well done to Stevie, Ryan and Robbie for a relatively painless 3 days work

Stop valve fitted to a PVC live main. Speedy response to the request and the plumber was punctual, friendly and efficient
Thank you.

Annual boiler and radiator servicing

We engaged Melville Whitson & Muir to help with our underfloor heating system. The work involved a complete change of the existing manifolds for our existing system on both the ground floor and first floor together with installation of thermostats to regulate the temperature throughout the house.
The work was completed by Chris and Stevie in a very professional manner despite the ground floor manifold not being easily accessible. There were never any problems presented only solutions. The work was completed within the time given and we are extremely happy with the final outcome and would have no hesitation in using the company for any further work or indeed recommending them to others.

Gas fire service. Done a few times by this company and always done tidily and professionally.

Just moved into a new home with an oil boiler and was unsure when it was last serviced. I am new to an oil boiler and it is positioned outside the house. Ryan from MWM arrived and answered my many questions as to how it works, After opening the protective housing he gave me an overview as to how the controls operate. After the service he explained the work he had done and assured me the boiler is operating as it should. More good news was when I received the bill by email and it seemed very reasonable. I will certainly get MWM to service my boiler next year and sort any faults if required. Thank you Ryan and Allan who i first made contact with.
Donald

We had a routine boiler service and minor repair to a radiator. The plumber came on time, did the job explaining to me what he was doing and answered my questions readily. We have had several pieces of work done by this company and have been pleased with the result each time. They are a mid range price company, neither cheap nor overpriced and are easy to engage with. When you leave a message on their answer machine or email them they get back to you in good time.

I use this firm for everything in my own home and also in a rental property. I appreciate that they diarise to remind me about landlord's checks etc; that they always respond quickly and always manage to fit in my job; that they seem glad to have my custom! It all works well.

Replacement boiler, hot water tank and associated pipe work. Thermostatic valves on all radiators, remedial works to old hot water tank in the attic, removal of bathroom shower pump and shower replaced in utility room. I can highly recommend Chris and his team. Our situation was an emergency and Chris came out quickly to survey the job and gave us a quote within 24 hours. Despite being extremely busy, in view of our circumstances, he gave us the option of a slightly earlier install date if we were happy to have him and his team come and go over a period of a week. Very knowledgeable, courteous and everyone involved in the install worked cleanly and tidied up. Team turned up on time and when they said they would. I wouldn’t hesitate to use Melville Whitson Muir again.

Repair to toilet cistern.
Enquiry answered promptly and suitable date arranged.
Workman pleasant and proficient.

Have used MWM for boiler service for a few years now and more recently for installing smart thermostats and emergency repairs to our boiler flue when we had storm damage to our roof. Cannot recommend them highly enough - they are absolutely reliable, turn up when they say they will, great communication, friendly and helpful. I absolutely trust them and would recommend for any gas/boiler/heating issues.

Installed and serviced my office boiler (3000 sqft office space), and now serviced my aging home boiler.

Very reliable and have always done a great job for us. Highly recommended!

Boiler service, recharge expansion vessel and replace channel timer.
Having been without hot water for some days Chris correctly identified our timer control box as being at fault and also told me how to reset the immersion heater which was not working either. Although they did not instal the underfloor CH & DHW system in our house they continue to maintain it and identify any issues arising. In an age of internet-only recommendations, MW&M carry on traditional levels of service whilst being up to date on all facets of residential boiler systems. I cannot recommend them highly enough.