Aberdeen Trusted Trader

Aberdeen City Council has joined the Trusted Trader network with the launch of the Aberdeen Trusted Trader scheme and is inviting applications from local businesses. The scheme will join the Scottish Trusted Trader platform, as well as be shown on the Scotland-wide trader portal, approvedtrader.scot which is owned and run by SCOTSS Trading Standards.

To help establish the scheme, Aberdeen City Council are offering the first 10 members a 50% discount on their first year's membership, which is £120 including VAT. This includes all vetting and once accepted, 12 months marketing on Trusted Trader. In the event a business is unable to meet the vetting requirements, then a full refund will be given.

About Scotland Trusted Trader

Scotland Trusted Trader is a collaboration between the Local Council, the Council Trading Standards Team, Kent Alternate Dispute Resolution (ADR) and Trusted Directory Services (TDS).

The Council backs and oversees the scheme, with the vetting process carried out by Trading Standards Officers. Trading Standards also ensure traders adhere to the Code of Practice and will intervene in disputes when required.

Kent ADR allows impartial adjudication when a dispute arises between consumer and business and can be settled outside of court. TDS is responsible for scheme administration, customer service and website support.

Learn more or apply

To learn more about the Aberdeen Trusted Trader scheme, please visit:
trustedtrader.scot/Aberdeen/ or aberdeencity.gov.uk/business/trading-standards

If you would like to apply, you can sign up online and the application process takes around 5 - 10 minutes.

Apply to become an Aberdeen Trusted Trader

Applications are welcomed from any business located or providing a substantial amount of work is conducted within Aberdeen. The scheme is open to most industries other than food or drink related businesses, but the initial focus is on home improvement trades.

If your business is outside Aberdeen but within Aberdeenshire, then apply for trustedtrader.scot/Aberdeenshire.